Consumer Attitude Survey on Water Quality Issues PDF Download
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Author: Robert Hurd
Publisher:
ISBN:
Category : Nature
Languages : en
Pages : 176
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Book Description
Author: Robert Hurd
Publisher:
ISBN:
Category : Nature
Languages : en
Pages : 176
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Book Description
Author: Robert E. Hurd
Publisher:
ISBN:
Category : Public opinion
Languages : en
Pages : 161
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Book Description
This report presents the results and analysis of a national U.S. survey conducted during 1997 and 1998 to measure consumer attitudes and perceptions of drinking water quality and safety and to assess factors that influence those views. The study is an update of the original "Consumer attitude survey on water quality issues", conducted by the author in 1993 for the American Water Works Association (AWWA) and the AWWA Research Foundation -- introduction.
Author: Nimmi Damodaran
Publisher: American Water Works Association
ISBN: 1583213929
Category : Consumers
Languages : en
Pages : 268
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Book Description
This book reports on an evaluation approach for utilities to use to assess customer perceptions, attitudes, and expectations for water system reliability; their tolerance to service disruptions and construction impacts; and their willingness to pay for expected levels of service. Strategies discussed include methods for assessing customers' perceptions and expectations, costs of infrastructure strategies, how to incorporate external costs, and a plan to communicate with customers.
Author: Lynn L. Curry
Publisher:
ISBN:
Category : Consumers
Languages : en
Pages : 40
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Book Description
Author: E. Mackey
Publisher: IWA Publishing
ISBN: 1843398532
Category : Science
Languages : en
Pages : 184
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Book Description
The objectives of this project were (1) to measure consumer satisfaction with tap water quality, (2) to investigate demographic trends in consumer satisfaction and consumption of tap water alternatives, (3) to identify the factors that cause consumers to purchase and use bottled water and POU/POEs, and (4) to develop a list of recommendations for water utilities that can improve consumer satisfaction and help bridge gaps between perception and reality. The following are highlights from the research project: Consumption rate of tap water alternatives is highly dependent on geographic location (20% usage rate in the Midwest vs. 80% on the West Coast). Tap water drinkers are more satisfied (20% on average) than tap water alternative drinkers concerning various aspects of tap water (e.g., overall quality, taste, appearance, smell, safety, healthiness). Tap water quality had limited influence on consumer satisfaction. The highest level of correlation (between satisfaction and water quality) was found to have an R2 - value of 34%-64% for hardness and total dissolved solids. Safety was the primary motivator for filtered water drinkers. Bottled water drinkers were divided between taste, safety, and healthiness.
Author: K. D. Williams
Publisher:
ISBN:
Category : Consumer behavior
Languages : en
Pages : 93
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Book Description
Author:
Publisher:
ISBN:
Category : Environmental protection
Languages : en
Pages : 336
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Book Description
Author: Naomi Zeitouni
Publisher: Routledge
ISBN: 135189093X
Category : Nature
Languages : en
Pages : 620
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Book Description
This volume brings together a number of prominent economic studies all of which deal with key water quality issues. The studies focus on the economic aspects of water quality including identifying the polluters' actions and incentives, designing and comparing control mechanisms, analyzing the costs and benefits of water quality programmes, and finally managing transboundary water quality. They all make recommendations for improving water quality through changing incentives, programmes and/or policies.
Author: Elaine L. Tatham
Publisher: American Water Works Association
ISBN: 9781583213094
Category : Business communication
Languages : en
Pages : 124
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Book Description
This guidebook provides insights into the factors that influence residential customers and how various kinds of communications are relevant. The accompanying CD-ROM provides the raw data from the survey.
Author: Celine Herve-Bazin
Publisher: IWA Publishing
ISBN: 1780405219
Category : Science
Languages : en
Pages : 234
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Book Description
Water Communication aims at setting a first general outlook at what communication on water means, who communicates and on what topics. Through different examples and based on different research and contributions, this book presents an original first overview of “water communication”. It sets its academic value as one distinct scientific domain and provides tips and practical tools to professionals. The book contributes to avoid mixing messages, targets and discourses when setting communication related to water issues. The book facilitates coordination within the water sector and its organizations as water is a wide field of applications where inadequate words and language understanding between its stakeholders is one of the main obstacles today. Water Communication provides and describes: a general outlook and retrospective of the history of the water sector in terms of communication the landscape of organizations communicating on water and classification of topics the differences between communication, information, mediation, raising awareness examples of communication campaigns on water Water Communication is a vital resource for communication managers, utility managers, policy makers involved in water management and students in water sciences and environment. Colour figures from the book are available to view on the WaterWiki at: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/WaterCommunicationAnalysisofStrategiesandCampaignsfromtheWaterSector Editor: Celine Herve-Bazin, Celsa - Sorbonne University, Paris, France
