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Author: Michaël Korchia
Publisher:
ISBN:
Category :
Languages : fr
Pages : 353
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Book Description
Depuis la seconde moitié des années 60, de nombreuses recherches intègrent la notion de connaissances stockées en mémoire par les consommateurs. Celles-ci sont cependant définies de manières très diverses. Les mesures employées, souvent réductrices, ne peuvent refléter fidèlement ce phénomène complexe. Une revue de la littérature portant sur la mémoire en psychologie cognitive a permis de définir le concept de connaissances d'une marque comme les informations relatives à cette marque stockées dans la mémoire de long terme du consommateur. Cette définition correspond à celle de l'image de marque. Quatre mesures des connaissances d'une marque sont identifiées: la familiarité, les connaissances objective et évaluée, ainsi que le nombre d'associations stockées en mémoire. L'aspect multidimensionnel de la familiarité et de la connaissance objective est souligné. L'objectif principal de cette thèse est d'établir un modèle mettant ces mesures en relation; il se traduit par 10 hypothèses de recherche. C'est par la familiarité, c'est-à-dire l'ensemble des expériences qui le lient à une marque, qu'un consommateur va stocker des informations portant sur celle-ci dans sa mémoire. Ces associations influent sur la connaissance objective, qui représente ce qu'il sait vraiment sur cette marque, ainsi que sur la connaissance évaluée, qui consiste en la perception de sa connaissance. Le modèle intègre par ailleurs les concepts d'intérêt pour la marque et de congruence d'image individu-marque, qui complètent les relations supposées. Sur les 10 hypothèses, 8 sont validées. Pour finir, une analyse typologique souligne la tendance de certains individus à être incapables d'évaluer efficacement leurs connaissances d'une marque. En dehors de l'intérêt lié à une meilleure compréhension des connaissances du consommateur, cette recherche ouvre des perspectives sur une mesure plus complète de l'image de marque et sur l'analyse du capital-marque.
Author: Michaël Korchia
Publisher:
ISBN:
Category :
Languages : fr
Pages : 353
Get Book Here
Book Description
Depuis la seconde moitié des années 60, de nombreuses recherches intègrent la notion de connaissances stockées en mémoire par les consommateurs. Celles-ci sont cependant définies de manières très diverses. Les mesures employées, souvent réductrices, ne peuvent refléter fidèlement ce phénomène complexe. Une revue de la littérature portant sur la mémoire en psychologie cognitive a permis de définir le concept de connaissances d'une marque comme les informations relatives à cette marque stockées dans la mémoire de long terme du consommateur. Cette définition correspond à celle de l'image de marque. Quatre mesures des connaissances d'une marque sont identifiées: la familiarité, les connaissances objective et évaluée, ainsi que le nombre d'associations stockées en mémoire. L'aspect multidimensionnel de la familiarité et de la connaissance objective est souligné. L'objectif principal de cette thèse est d'établir un modèle mettant ces mesures en relation; il se traduit par 10 hypothèses de recherche. C'est par la familiarité, c'est-à-dire l'ensemble des expériences qui le lient à une marque, qu'un consommateur va stocker des informations portant sur celle-ci dans sa mémoire. Ces associations influent sur la connaissance objective, qui représente ce qu'il sait vraiment sur cette marque, ainsi que sur la connaissance évaluée, qui consiste en la perception de sa connaissance. Le modèle intègre par ailleurs les concepts d'intérêt pour la marque et de congruence d'image individu-marque, qui complètent les relations supposées. Sur les 10 hypothèses, 8 sont validées. Pour finir, une analyse typologique souligne la tendance de certains individus à être incapables d'évaluer efficacement leurs connaissances d'une marque. En dehors de l'intérêt lié à une meilleure compréhension des connaissances du consommateur, cette recherche ouvre des perspectives sur une mesure plus complète de l'image de marque et sur l'analyse du capital-marque.
Author: O. Güvenen
Publisher: Springer
ISBN: 113728952X
Category : Business & Economics
Languages : en
Pages : 385
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Book Description
The book proposes an overview of the research conducted to date in the field of wine economics. All of these contributions have in common the use of econometric techniques and mathematical formalization to describe the new challenges of this economic sector.
Author: Yves-Alain Ach
Publisher: John Wiley & Sons
ISBN: 1786305674
Category : Business & Economics
Languages : en
Pages : 196
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Book Description
The brand is the companys most important asset. In their financial statements, companies are faced with a lack of accounting recognition for the brands they have created, and value recognition for the brands they have acquired. This book studies the nature, characteristics and determinants of brand information published in companies annual and financial reports. It presents case studies on the methods of evaluating and developing brands, and analyzes annual reports published by listed companies, whose brands appear in international rankings. It reflects on the inadequacy of information and disclosed data to demonstrate the value of brands and the need to ensure that more reliable and relevant financial information is available to investors. Financial Information and Brand Value goes beyond the simple application of conceptual frameworks in order for the reader to master the practices related to brand valuation.
Author: Jean-François Ouellet
Publisher:
ISBN:
Category :
Languages : fr
Pages : 354
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Book Description
La création de marques nouvelles de même que leur mémorisation par les consommateurs s'avère un défi pour les gestionnaires marketing. Cette thèse explore d'abord l'importance de ce caractère mémorable des marques pour les gestionnaires à travers une enquête qualitative. La littérature relative à la mémoire couramment utilisée en marketing ne permettant pas, à notre avis, de bien appréhender les mécanismes de la mémorisation et du rappel d'éléments spécifiques -- telles les marques -- par les consommateurs, nous avons recours à un cadre théorique à priori étranger à la littérature en gestion, i.e. les schémas et réseaux de neurones. Des hypothèses sont dérivées de ce cadre théorique puis testées empiriquement à travers trois expérimentations. Les impacts sur la mémorisation, le rappel et la reconnaissance de nombreux facteurs relatifs à l'imagerie mentale, l'expertise, la représentativité d'éléments intégrés à la marque, le caractère structurel ou contextuel des associations à la catégorie intégrées à la marque, les émotions ainsi que l'état d'esprit sont analysés puis démontrés empiriquement.
Author: Houcine Berbou
Publisher: Cambridge Scholars Publishing
ISBN: 1527549194
Category : Business & Economics
Languages : en
Pages : 657
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Book Description
This book brings together papers presented at the 3rd Conference of Research in Economics and Management (CIREG) held in Morocco in May 2016. With a focus on the challenges of SMEs and innovative solutions, they highlight the contribution of researchers in the fields of business and management, with all their micro and macro-economic aspects. They shed light on the universal scientific vision of the importance of SMEs with answers relevant to their local context and adapted to their specific national situation. The relevance of SME research lies in its heuristic value of analyzing change, rather than in constructing a category, a particularly useful empirical concept. This third volume is focused on marketing and human resources.
Author: G. R. Foxall
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 268
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Book Description
The second edition of this successful textbook continues to offer a sophisticated treatment of consumer psychology which is directly related to the concerns of marketing management, especially in terms of market segmentation, product positioning and new product development. It has an international approach that is reflected in language, examples, and scope and it also has a comprehensive and up-to-date coverage of literature and recent research. The new edition takes into account past reviewers and users comments by reducing the amount of material on adaptive/innovative cognitive style and replaces this with a wider range of material on the theme of personality and new product phrase. This edition also includes end-of-chapter questions and suggested further reading.
Author: Richard L. Oliver
Publisher: Routledge
ISBN: 1317460219
Category : Business & Economics
Languages : en
Pages : 740
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Book Description
Designed for advanced MBA and doctoral courses in Consumer Behavior and Customer Satisfaction, this is the definitive text on the meaning, causes, and consequences of customer satisfaction. It covers every psychological aspect of satisfaction formation, and the contents are applicable to all consumables - product or service.Author Richard L. Oliver traces the history of consumer satisfaction from its earliest roots, and brings together the very latest thinking on the consequences of satisfying (or not satisfying) a firm's customers. He describes today's best practices in business, and broadens the determinants of satisfaction to include needs, quality, fairness, and regret ('what might have been').The book culminates in Oliver's detailed model of consumption processing and his satisfaction measurement scale. The text concludes with a section on the long-term effects of satisfaction, and why an understanding of satisfaction psychology is vitally important to top management.
Author: Martin Lindstrom
Publisher: Currency
ISBN: 0385523890
Category : Business & Economics
Languages : en
Pages : 274
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Book Description
NEW YORK TIMES BESTSELLER • “A fascinating look at how consumers perceive logos, ads, commercials, brands, and products.”—Time How much do we know about why we buy? What truly influences our decisions in today’s message-cluttered world? In Buyology, Martin Lindstrom presents the astonishing findings from his groundbreaking three-year, seven-million-dollar neuromarketing study—a cutting-edge experiment that peered inside the brains of 2,000 volunteers from all around the world as they encountered various ads, logos, commercials, brands, and products. His startling results shatter much of what we have long believed about what captures our interest—and drives us to buy. Among the questions he explores: • Does sex actually sell? • Does subliminal advertising still surround us? • Can “cool” brands trigger our mating instincts? • Can our other senses—smell, touch, and sound—be aroused when we see a product? Buyology is a fascinating and shocking journey into the mind of today's consumer that will captivate anyone who's been seduced—or turned off—by marketers' relentless attempts to win our loyalty, our money, and our minds.
Author: Andrea Maloney Schara
Publisher:
ISBN: 9780615928791
Category : Families
Languages : en
Pages : 318
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Book Description
"Your Mindful Compass" takes us behind the emotional curtain to see the mechanisms regulating individuals in social systems. There is great comfort and wisdom in knowing we can increase our awareness to manage the swift and ancient mechanisms of social control. We can gain greater flexibility by seeing how social controls work in systems from ants to humans. To be less controlled by others, we learn how emotional systems influence our relationship-oriented brain. People want to know what goes on in families that give rise to amazing leaders and/or terrorists. For the first time in history we can understand the systems in which we live. The social sciences have been accumulating knowledge since the early fifties as to how we are regulated by others. S. Milgram, S. Ashe, P. Zimbardo and J. Calhoun, detail the vulnerability to being duped and deceived and the difficulty of cooperating when values differ. Murray Bowen, M.D., the first researcher to observe several live-in families, for up to three years, at the National Institute of Mental Health. Describing how family members overly influence one another and distribute stress unevenly, Bowen described both how symptoms and family leaders emerge in highly stressed families. Our brain is not organized to automatically perceive that each family has an emotional system, fine-tuned by evolution and "valuing" its survival as a whole, as much as the survival of any individual. It is easier to see this emotional system function in ants or mice but not in humans. The emotional system is organized to snooker us humans: encouraging us to take sides, run away from others, to pressure others, to get sick, to blame others, and to have great difficulty in seeing our part in problems. It is hard to see that we become anxious, stressed out and even that we are difficult to deal with. But "thinking systems" can open the doors of perception, allowing us to experience the world in a different way. This book offers both coaching ideas and stories from leaders as to strategies to break out from social control by de-triangling, using paradoxes, reversals and other types of interruptions of highly linked emotional processes. Time is needed to think clearly about the automatic nature of the two against one triangle. Time and experience is required as we learn strategies to put two people together and get self outside the control of the system. In addition, it takes time to clarify and define one's principles, to know what "I" will or will not do and to be able to take a stand with others with whom we are very involved. The good news is that systems' thinking is possible for anyone. It is always possible for an individual to understand feelings and to integrate them with their more rational brains. In so doing, an individual increases his or her ability to communicate despite misunderstandings or even rejection from important others. The effort involved in creating your Mindful Compass enables us to perceive the relationship system without experiencing it's threats. The four points on the Mindful Compass are: 1) Action for Self, 2) Resistance to Forward Progress, 3) Knowledge of Social Systems and the 4) The Ability to Stand Alone. Each gives us a view of the process one enters when making an effort to define a self and build an emotional backbone. It is not easy to find our way through the social jungle. The ability to know emotional systems well enough to take a position for self and to become more differentiated is part of the natural way humans cope with pressure. Now people can use available knowledge to build an emotional backbone, by thoughtfully altering their part in the relationship system. No one knows how far one can go by making an effort to be more of a self-defined individual in relationships to others. Through increasing emotional maturity, we can find greater individual freedom at the same time that we increase our ability to cooperate and to be close to others.
Author: Leslie Rainer
Publisher: Getty Publications
ISBN: 1606060430
Category : Architecture
Languages : fr
Pages : 438
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Book Description
Earthen architecture constitutes one of the most diverse forms of cultural heritage and one of the most challenging to preserve. It dates from all periods and is found on all continents but is particularly prevalent in Africa, where it has been a building tradition for centuries. Sites range from ancestral cities in Mali to the palaces of Abomey in Benin, from monuments and mosques in Iran and Buddhist temples on the Silk Road to Spanish missions in California. This volume's sixty-four papers address such themes as earthen architecture in Mali, the conservation of living sites, local knowledge systems and intangible aspects, seismic and other natural forces, the conservation and management of archaeological sites, research advances, and training.
