Conflict Management and Problem Solving

Conflict Management and Problem Solving PDF Author: Dennis J.D. Sandole
Publisher: NYU Press
ISBN: 9780814778661
Category : Social Science
Languages : en
Pages : 340

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Book Description
Violent conflicts exist at many levels throughout the modern world and their influence extends, in varying degrees, to all aspects of everyday living. Ways of responding to conflicts are especially important, therefore, to all professionals and policy-makers who deal with human relations, where conflict can be a major feature. This book is a unique presentation of the views of practitioners, theorists and researchers from a variety of disciplines, looking at conflict resolution. It looks at constructive alternatives to the traditional ways of dealing with conflict, providing solutions which fall outside the usual 'win-lose' parameters. It is also a 'state-of-the-art' examination of the newly emerging field of conflict management, which is currently gaining ground as a specific area of study in the United States throughout the world. Contents Part I: Conflict Management: Generic Theory, Research, and Practice Part II: Conflict Management: Interpersonal to International Levels Part III: Conflict Management: The International Level Part IV: Conflict Management: Generic Theory, Research and Practice Re-visited

Conflict Management and Problem Solving

Conflict Management and Problem Solving PDF Author: Dennis J.D. Sandole
Publisher: NYU Press
ISBN: 9780814778661
Category : Social Science
Languages : en
Pages : 340

Get Book

Book Description
Violent conflicts exist at many levels throughout the modern world and their influence extends, in varying degrees, to all aspects of everyday living. Ways of responding to conflicts are especially important, therefore, to all professionals and policy-makers who deal with human relations, where conflict can be a major feature. This book is a unique presentation of the views of practitioners, theorists and researchers from a variety of disciplines, looking at conflict resolution. It looks at constructive alternatives to the traditional ways of dealing with conflict, providing solutions which fall outside the usual 'win-lose' parameters. It is also a 'state-of-the-art' examination of the newly emerging field of conflict management, which is currently gaining ground as a specific area of study in the United States throughout the world. Contents Part I: Conflict Management: Generic Theory, Research, and Practice Part II: Conflict Management: Interpersonal to International Levels Part III: Conflict Management: The International Level Part IV: Conflict Management: Generic Theory, Research and Practice Re-visited

The Handbook of Conflict Resolution

The Handbook of Conflict Resolution PDF Author: Morton Deutsch
Publisher: John Wiley & Sons
ISBN: 0787986666
Category : Business & Economics
Languages : en
Pages : 959

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Book Description
The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration PDF Author: Mary Scannell
Publisher: McGraw Hill Professional
ISBN: 0071743669
Category : Business & Economics
Languages : en
Pages : 240

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Book Description
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Relationship Maintenance

Relationship Maintenance PDF Author: Brian G. Ogolsky
Publisher: Cambridge University Press
ISBN: 1108419852
Category : Medical
Languages : en
Pages : 415

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Book Description
Provides an interdisciplinary perspective on behaviors and strategies used to maintain intimate relationships.

Communication and Conflict Resolution Skills

Communication and Conflict Resolution Skills PDF Author: Neil H Katz
Publisher:
ISBN: 9781524925598
Category :
Languages : en
Pages : 174

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Book Description


Making Conflict Work

Making Conflict Work PDF Author: Peter T. Coleman
Publisher: HMH
ISBN: 0544149149
Category : Business & Economics
Languages : en
Pages : 305

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Book Description
“An excellent workbook-like guide” to the nuts and bolts of professional conflict and the strategies you need to make conflict work for you (Booklist, starred review). Every workplace is a minefield of conflict, and all office tension is shaped by power. Making Conflict Work teaches you to identify the nature of a conflict, determine your power position relative to anyone opposing you, and use the best strategy for achieving your goals. These strategies are equally effective for executives, managers and their direct reports, consultants, and attorneys—anyone who has ever had a disagreement with someone in their organization. Packed with helpful self-assessment exercises and action plans, this book gives you the tools you need to achieve greater satisfaction and success. “A genuine winner.” —Robert B. Cialdini, author of Influence “This book is a necessity . . . Read it.” —Leymah Gbowee, 2011 Nobel Peace Prize laureate and Liberian peace activist “Innovative and practical.” —Lawrence Susskind, Program on Negotiation cofounder “Navigating conflict effectively is an essential component of leadership. Making Conflict Work illustrates when to compromise and when to continue driving forward.” —Hon. David N. Dinkins, 106th mayor of the City of New York “An excellent workbook-like guide.” —Booklist, starred review

Conflict and Gender

Conflict and Gender PDF Author: Anita Taylor
Publisher:
ISBN:
Category : Conflict (Psychology)
Languages : en
Pages : 348

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Book Description
This volume examines ways in which conflict resolution and feminist theories might be integrated to enhance our understanding and management of conflicts, particularly those between men and women. Women and child victimisation, everyday conflicts and historical perspectives are explored.

The Complete Guide to Conflict Resolution in the Workplace

The Complete Guide to Conflict Resolution in the Workplace PDF Author: Marick Francis Masters
Publisher: Amacom Books
ISBN: 9780814406298
Category : Business & Economics
Languages : en
Pages : 360

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Book Description
People thrive on conflict in most areas of their lives - football games, political debates, legal disputes - yet steer clear from workplace conflicts. But conflict is actually a healthy way to challenge the existing order and essential to change in the workplace. The real problem is not conflict per se, but managing conflict. This authoritative manual explains step by step how to design a complete conflict resolution system and develop the skills to implement it. Packed with exercises, case studies, and checklists, the book also supplies: * an overview of workplace conflict * diagnostic tools for measuring it * techniques for resolving conflict, such as negotiation, labor/management partnerships, third-party dispute resolution, mediation, arbitration, more." "

Conflict: Readings in Management and Resolution

Conflict: Readings in Management and Resolution PDF Author: John Burton
Publisher: Springer
ISBN: 134921003X
Category : Political Science
Languages : en
Pages : 366

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Book Description
Conflict resolution is now recognized as a major area of research. Yet because of its pervasive nature as a subject, drawing on so many different disciplines, there has long been a need for a reader, bringing together many of the most important and representative essays written to date. This book aims to fill the gap. Equally important, a comprehensive bibliography further anchors the subject - providing academics, diplomats, students and others interested in conflict studies with an excellent basis for future research.

Managing Conflict

Managing Conflict PDF Author: David Liddle
Publisher: Kogan Page Publishers
ISBN: 0749480890
Category : Business & Economics
Languages : en
Pages : 321

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Book Description
Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.