Communicating in Dental Practice PDF Download
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Author: Ruth Freeman
Publisher: Quintessence Publishing Company Limited
ISBN: 1850973148
Category : Medical
Languages : en
Pages : 135
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Book Description
This book focuses on major communication challenges in clinical practice—that is, communicating effectively with anxious, "difficult," or dissatisfied patients; communicating and integrating preventive and oral health messages and education in primary dental care; and finding ways to improve patient care without adding to the stress of frontline clinical practice. Implementing the strategies devised by these international experts can dramatically improve the success of any dental practice.
Author: Ruth Freeman
Publisher: Quintessence Publishing Company Limited
ISBN: 1850973148
Category : Medical
Languages : en
Pages : 135
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Book Description
This book focuses on major communication challenges in clinical practice—that is, communicating effectively with anxious, "difficult," or dissatisfied patients; communicating and integrating preventive and oral health messages and education in primary dental care; and finding ways to improve patient care without adding to the stress of frontline clinical practice. Implementing the strategies devised by these international experts can dramatically improve the success of any dental practice.
Author: Lance Brendan Young
Publisher:
ISBN: 9780867156904
Category : Clinical competence
Languages : en
Pages : 0
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Book Description
Author: Barry Polansky
Publisher: John Wiley & Sons
ISBN: 1119250803
Category : Medical
Languages : en
Pages : 265
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Book Description
The Complete Dentist: Positive Leadership and Communication Skills for Success is a one-of-a-kind guide to starting and running an effective and successful dental practice. Presents tried-and-true ideas and methods for effective communication, blending positive psychology with leadership in dentistry Describes the five elements of success and happiness, offering pathways to a flourishing dental practice Considers the reasons why communication and leadership skills are important for dentists
Author: Milisha Chotai
Publisher: Createspace Independent Publishing Platform
ISBN: 9781537604596
Category :
Languages : en
Pages : 154
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Book Description
In this day and age, you cannot satisfy a patient through dentistry alone; you must also establish an emotional connection if you want the patient to remain a long term customer. Mastering communication is about understanding the essence of human behaviour. This is as true today as it was yesterday and will be tomorrow. Being able to connect with people and really learn the essence of their emotional experience is essential to achieving success in dentistry. Better people skills will give you an edge in this profession and make you irreplaceable by making your patients feel special and happy. These skills are also the secret to repeat business and being able to practice the dentistry that you love. Key Features - Learn to communicate fees and present extensive treatment plans - Impress your patient by understanding their non-verbal communication - Learn to manage anxious patients - Learn to deal with complaints - Take advantage of proven success strategies for long-term patient retention and treatment acceptance
Author: American Dental Association
Publisher: American Dental Association
ISBN: 1684472482
Category :
Languages : en
Pages : 262
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Book Description
Save time and simplify your patient communication process with easy-to-use templates from Dental Communication: Emails, Templates, and Forms, Second Edition. With these flexible sample emails, you can seamlessly keep in touch with your patients about a variety of topics from appointment reminders to payment policies to highlighting the services you offer. This book includes more than 120 professional and courteous emails, prepopulated with distinct subject lines, that office staff can individualize and customize as much or as little as needed. Online access to digital email templates is included. Templates are adaptable for many purposes, including: • Drafting emails for patients, colleagues, vendors, and more • Creating content for social media and the web • Educating patients about common dental conditions and treatments you offer • Developing and customizing forms for patients in your practice • Promoting yourself or your practice in the media • Applying for jobs, fellowships, grants, and other volunteer opportunities
Author: Bernard T. Ferrari
Publisher: Penguin
ISBN: 1101560541
Category : Business & Economics
Languages : en
Pages : 211
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Book Description
Listening is harder than it looks- but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help readers become active listeners, able to shape and focus any conversation. Ferrari reveals how to turn a tin ear into a platinum ear. His practical insights include: Good listening is hard work, not a passive activity Good listening means asking questions, challenging all assumptions, and understanding the context of every interaction Good listening results in a new clarity of focus, greater efficiency, and an increased likelihood of making better decisions Good listening can be the difference between a long career and a short one
Author: Institute of Medicine
Publisher: National Academies Press
ISBN: 0309262925
Category : Medical
Languages : en
Pages : 143
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Book Description
The Institute of Medicine (IOM) Roundtable on Health Literacy focuses on bringing together leaders from the federal government, foundations, health plans, associations, and private companies to address challenges facing health literacy practice and research and to identify approaches to promote health literacy in both the public and private sectors. The roundtable serves to educate the public, press, and policy makers regarding the issues of health literacy, sponsoring workshops to discuss approaches to resolve health literacy challenges. It also builds partnerships to move the field of health literacy forward by translating research findings into practical strategies for implementation. The Roundtable held a workshop March 29, 2012, to explore the field of oral health literacy. The workshop was organized by an independent planning committee in accordance with the procedures of the National Academy of Sciences. The planning group was composed of Sharon Barrett, Benard P. Dreyer, Alice M. Horowitz, Clarence Pearson, and Rima Rudd. The role of the workshop planning committee was limited to planning the workshop. Unlike a consensus committee report, a workshop summary may not contain conclusions and recommendations, except as expressed by and attributed to individual presenters and participants. Therefore, the summary has been prepared by the workshop rapporteur as a factual summary of what occurred at the workshop.
Author: Ashley Latter
Publisher: Author House
ISBN: 1491889314
Category : Business & Economics
Languages : en
Pages : 143
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Book Description
Do you sometimes reduce the price of your treatments in your head because you feel your patients cannot afford them? Does talking of money in your surgery make you feel uncomfortable? Are you worried about quoting a price due to the fear you might get a negative response from your patient? Do you feel your services are worth more than you get paid for them? If you have answered yes to any of these questions, then I promise you will enjoy reading this book. This book reveals information on exactly how to deal with this problem. As far as I am aware, the contents are not taught at any dentistry school. While certain elements of pricing may have been touched on by dental coaches, theyll have barely scratched the surface of what I do in this book. Ill be looking at this complex issue in depth, delving into the psychology of what you do in those awkward situations and even why you do it! I will alter your thought process, your beliefs, and most significantly, your behavioural pattern. You will never improve your results until you change your entire approach. This book will enable you to smash through all the restrictions that youve placed upon yourself when it comes to the fees that you charge your patients. I guarantee that once youve broken your own barriers down, the methods described in this book will provide you with the confidence necessary to deal with every pricing issue which arises. After all, you are worth it.
Author: Christoph Ramseier
Publisher: John Wiley & Sons
ISBN: 0470961902
Category : Medical
Languages : en
Pages : 173
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Book Description
Health Behavior Change in the Dental Practice presents an overview of health behavior change, focusing on the spirit of motivational interviewing. Targeting the clinical application of the principles, the book applies lessons learned from the field of general and behavioral medicine to the dental practice. By presenting a series of clinical examples and accompanying dialogue, the book guides the reader in using motivational interviewing techniques as tools for oral hygiene education, tobacco use cessation, and dietary counseling. Health Behavior Change in the Dental Practice supports the trend towards risk management in oral health care, offering practical guidance to promote health behavior change in patients.
Author: Geraldine S Irlbacher
Publisher: Jones & Bartlett Learning
ISBN: 1284221318
Category : Medical
Languages : en
Pages : 460
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Book Description
Dental Office Administration is a comprehensive resource that details the responsibilities of the dental office professional, providing practical communication techniques and tips for problem solving. It also provides the necessary clinical background information every dental office professional needs for a successful practice. Hands-on activities within the text require students to practice common tasks, such as dental charting, writing a memo, or conducting a mock telephone call with another student. A free bonus DVD-ROM for Windows includes practice management software called 'DENTRIXG4 practice management' to give students 'real world' experience managing patient data and filing electronic claims. A companion Website includes the full text and a quiz bank.
