Author: Chris Parker
Publisher: Lulu.com
ISBN: 1105857549
Category : Business & Economics
Languages : en
Pages : 116
Book Description
The CIO Survival Guide for the Experience Economy is a series of inspirational and confrontational articles originally published in the Dutch version of CIO Magazine. The articles cover a broad spectrum of topics and case studies, all of which will provide ideas on how to survive in the world of technology leadership in the future. The articles include the User Experience of Domino's Pizza Tracker, the online Customer Service of Transavia.com, the Salon B approach to Customer Relationships, the Employee Experience of Schiphol Travel, Metro Bank's winning Customer Experience approach, and how TechShop is dominating the Experience Economy. The CIO Survival Guide is written in a direct and informal way, which makes it easy to read. In addition to the cases, there are many additional examples and lists of resources to help you succeed in the Experience Economy. This book can also be downloaded as a PDF (for free) from www.cool-experience.com/cio/.
CIO Survival Guide for the Experience Economy
Author: Chris Parker
Publisher: Lulu.com
ISBN: 1105857549
Category : Business & Economics
Languages : en
Pages : 116
Book Description
The CIO Survival Guide for the Experience Economy is a series of inspirational and confrontational articles originally published in the Dutch version of CIO Magazine. The articles cover a broad spectrum of topics and case studies, all of which will provide ideas on how to survive in the world of technology leadership in the future. The articles include the User Experience of Domino's Pizza Tracker, the online Customer Service of Transavia.com, the Salon B approach to Customer Relationships, the Employee Experience of Schiphol Travel, Metro Bank's winning Customer Experience approach, and how TechShop is dominating the Experience Economy. The CIO Survival Guide is written in a direct and informal way, which makes it easy to read. In addition to the cases, there are many additional examples and lists of resources to help you succeed in the Experience Economy. This book can also be downloaded as a PDF (for free) from www.cool-experience.com/cio/.
Publisher: Lulu.com
ISBN: 1105857549
Category : Business & Economics
Languages : en
Pages : 116
Book Description
The CIO Survival Guide for the Experience Economy is a series of inspirational and confrontational articles originally published in the Dutch version of CIO Magazine. The articles cover a broad spectrum of topics and case studies, all of which will provide ideas on how to survive in the world of technology leadership in the future. The articles include the User Experience of Domino's Pizza Tracker, the online Customer Service of Transavia.com, the Salon B approach to Customer Relationships, the Employee Experience of Schiphol Travel, Metro Bank's winning Customer Experience approach, and how TechShop is dominating the Experience Economy. The CIO Survival Guide is written in a direct and informal way, which makes it easy to read. In addition to the cases, there are many additional examples and lists of resources to help you succeed in the Experience Economy. This book can also be downloaded as a PDF (for free) from www.cool-experience.com/cio/.
CIO Survival Guide
Author: Karl D. Schubert
Publisher: John Wiley & Sons
ISBN: 0471663514
Category : Business & Economics
Languages : en
Pages : 306
Book Description
CIO Survival Guide is a leadership manual for the emerging role of the Chief Information Officer. This book supports and guides CIOs in acquiring or enhancing their technical skills and leadership competencies to be a full and respected member of the Executive Team. It includes exposition and practice of the skills and competencies required to be a successful CIO.
Publisher: John Wiley & Sons
ISBN: 0471663514
Category : Business & Economics
Languages : en
Pages : 306
Book Description
CIO Survival Guide is a leadership manual for the emerging role of the Chief Information Officer. This book supports and guides CIOs in acquiring or enhancing their technical skills and leadership competencies to be a full and respected member of the Executive Team. It includes exposition and practice of the skills and competencies required to be a successful CIO.
CIO Best Practices
Author: Gary Cokins
Publisher: John Wiley & Sons
ISBN: 0470912553
Category : Business & Economics
Languages : en
Pages : 368
Book Description
CIO BEST PRACTICES Enabling Strategic Value with Information Technology SECOND EDITION For anyone who wants to achieve better returns on their IT investments, CIO Best Practices, Second Edition presents the leadership skills and competencies required of a CIO addressing comprehensive enterprise strategic frameworks to fully leverage IT resources. Filled with real-world examples of CIO success stories, the Second Edition explores: CIO leadership responsibilities and opportunities The business impacts of both business and social networking, as well as ways the CIO can leverage the new reality of human connectivity on the Internet The increasingly inextricable relationships between customers, employees, and their use of personal information technologies Emerging cultural expectations and standards outside the workplace Current CRM best practices in terms of the relationship between customer preferences and shareholder wealth Enterprise energy utilization and sustainability practices otherwise known as Green IT with all the best practices collected here, in one place Best practices for one of the Internet's newest and most revolutionary technologies: cloud computing and ways it is shaping the new economics of business
Publisher: John Wiley & Sons
ISBN: 0470912553
Category : Business & Economics
Languages : en
Pages : 368
Book Description
CIO BEST PRACTICES Enabling Strategic Value with Information Technology SECOND EDITION For anyone who wants to achieve better returns on their IT investments, CIO Best Practices, Second Edition presents the leadership skills and competencies required of a CIO addressing comprehensive enterprise strategic frameworks to fully leverage IT resources. Filled with real-world examples of CIO success stories, the Second Edition explores: CIO leadership responsibilities and opportunities The business impacts of both business and social networking, as well as ways the CIO can leverage the new reality of human connectivity on the Internet The increasingly inextricable relationships between customers, employees, and their use of personal information technologies Emerging cultural expectations and standards outside the workplace Current CRM best practices in terms of the relationship between customer preferences and shareholder wealth Enterprise energy utilization and sustainability practices otherwise known as Green IT with all the best practices collected here, in one place Best practices for one of the Internet's newest and most revolutionary technologies: cloud computing and ways it is shaping the new economics of business
Information Technology Strategy and Management: Best Practices
Author: Chew, Eng K.
Publisher: IGI Global
ISBN: 1599048051
Category : Computers
Languages : en
Pages : 495
Book Description
Describes the principles and methodologies for crafting and executing a successful business-aligned IT strategy to provide businesses with value delivery.
Publisher: IGI Global
ISBN: 1599048051
Category : Computers
Languages : en
Pages : 495
Book Description
Describes the principles and methodologies for crafting and executing a successful business-aligned IT strategy to provide businesses with value delivery.
CIO
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 96
Book Description
CIO magazine, launched in 1987, provides business technology leaders with award-winning analysis and insight on information technology trends and a keen understanding of IT’s role in achieving business goals.
Publisher:
ISBN:
Category :
Languages : en
Pages : 96
Book Description
CIO magazine, launched in 1987, provides business technology leaders with award-winning analysis and insight on information technology trends and a keen understanding of IT’s role in achieving business goals.
InfoWorld
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 104
Book Description
InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
Publisher:
ISBN:
Category :
Languages : en
Pages : 104
Book Description
InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
CIO
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 96
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 96
Book Description
The Power of IT
Author: Jan de Sutter
Publisher: The Power of IT
ISBN: 1594578672
Category : Business & Economics
Languages : en
Pages : 508
Book Description
There's more to IT than technology!Yes, IT involves computers, software, and services, but good IT synthesizes these elements with a concentration on how your organization can best meet its goals. Increasingly, the IT department is the hub of any company-and companies expect IT managers to accomplish a variety of tasks with limited resources. Thus, CIOs must hone their organizational and managerial skills to run the most effective program possible.Join author Jan De Sutter as he details the range of methodologies necessary for effective IT management, from how to align your IT department with the mission of your organization to how to measure and present the results of your work. The Power of IT is a must-have for CIOs, IT managers, IT professionals, and MBA students everywhere, and is sure to become a much-utilized resource in company libraries, business management courses, and the personal collections of those who not only want to get IT done, but who also want to do IT right.
Publisher: The Power of IT
ISBN: 1594578672
Category : Business & Economics
Languages : en
Pages : 508
Book Description
There's more to IT than technology!Yes, IT involves computers, software, and services, but good IT synthesizes these elements with a concentration on how your organization can best meet its goals. Increasingly, the IT department is the hub of any company-and companies expect IT managers to accomplish a variety of tasks with limited resources. Thus, CIOs must hone their organizational and managerial skills to run the most effective program possible.Join author Jan De Sutter as he details the range of methodologies necessary for effective IT management, from how to align your IT department with the mission of your organization to how to measure and present the results of your work. The Power of IT is a must-have for CIOs, IT managers, IT professionals, and MBA students everywhere, and is sure to become a much-utilized resource in company libraries, business management courses, and the personal collections of those who not only want to get IT done, but who also want to do IT right.
InfoWorld
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 102
Book Description
InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
Publisher:
ISBN:
Category :
Languages : en
Pages : 102
Book Description
InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
Wolf in Cio's Clothing
Author: Tina Nunno
Publisher: Routledge
ISBN: 1351860429
Category : Business & Economics
Languages : en
Pages : 174
Book Description
Machiavellians are few in number in IT. The massive pressure on CIOs continues to increase as the opportunities to use technology in business become more prevalent and more competitive. As CIOs often find themselves at the center of business conflict, they must not only familiarize themselves with Machiavellian tactics as a defensive weapon, but also learn to use them as an offensive weapon in extreme situations so that they can increase IT's contribution to their enterprises. As Italian political philosopher Niccolo Machiavelli implied, you're either predator or prey, and the animal you most resemble determines your position on the food chain. In The Wolf in CIO's Clothing Gartner analyst and author Tina Nunno expands on Machiavelli's metaphor, examining seven animal types and the leadership attributes of each. Nunno posits the wolf -- a social animal with strong predatory instincts -- as the ideal example of how a leader can adapt and thrive. Technology may be black and white, but successful leadership demands an ability to exist in the grey. Drawing on her experience with hundreds of CIOs, Nunno charts a viable way to master the Machiavellian principles of power, manipulation, love, and war. Through compelling case studies, her approach demonstrates how CIOs and IT leaders can adjust their leadership styles in extreme situations for their own success and that of their teams.
Publisher: Routledge
ISBN: 1351860429
Category : Business & Economics
Languages : en
Pages : 174
Book Description
Machiavellians are few in number in IT. The massive pressure on CIOs continues to increase as the opportunities to use technology in business become more prevalent and more competitive. As CIOs often find themselves at the center of business conflict, they must not only familiarize themselves with Machiavellian tactics as a defensive weapon, but also learn to use them as an offensive weapon in extreme situations so that they can increase IT's contribution to their enterprises. As Italian political philosopher Niccolo Machiavelli implied, you're either predator or prey, and the animal you most resemble determines your position on the food chain. In The Wolf in CIO's Clothing Gartner analyst and author Tina Nunno expands on Machiavelli's metaphor, examining seven animal types and the leadership attributes of each. Nunno posits the wolf -- a social animal with strong predatory instincts -- as the ideal example of how a leader can adapt and thrive. Technology may be black and white, but successful leadership demands an ability to exist in the grey. Drawing on her experience with hundreds of CIOs, Nunno charts a viable way to master the Machiavellian principles of power, manipulation, love, and war. Through compelling case studies, her approach demonstrates how CIOs and IT leaders can adjust their leadership styles in extreme situations for their own success and that of their teams.