Author: Patrice Briol
Publisher: Lulu.com
ISBN: 1409202992
Category : Business & Economics
Languages : en
Pages : 126
Book Description
The BPMN Business Process Modeling Notation, Pocket Handbook is addressed to the individuals involved in a Business Process Management initiative. This handbook can be used both by the analyst and the IT developer in a design or improve of the enterprise business processes. Based on the BPMN specification 1.0 and 1.1, it describes clearly all elements of the notation in addition of some samples.
BPMN, the Business Process Modeling Notation Pocket Handbook
Author: Patrice Briol
Publisher: Lulu.com
ISBN: 1409202992
Category : Business & Economics
Languages : en
Pages : 126
Book Description
The BPMN Business Process Modeling Notation, Pocket Handbook is addressed to the individuals involved in a Business Process Management initiative. This handbook can be used both by the analyst and the IT developer in a design or improve of the enterprise business processes. Based on the BPMN specification 1.0 and 1.1, it describes clearly all elements of the notation in addition of some samples.
Publisher: Lulu.com
ISBN: 1409202992
Category : Business & Economics
Languages : en
Pages : 126
Book Description
The BPMN Business Process Modeling Notation, Pocket Handbook is addressed to the individuals involved in a Business Process Management initiative. This handbook can be used both by the analyst and the IT developer in a design or improve of the enterprise business processes. Based on the BPMN specification 1.0 and 1.1, it describes clearly all elements of the notation in addition of some samples.
Organizational Change and Information Systems
Author: Paolo Spagnoletti
Publisher: Springer Science & Business Media
ISBN: 3642372287
Category : Business & Economics
Languages : en
Pages : 468
Book Description
This book examines a range of issues emerging from the interaction of Information Technologies and organizational systems. It contains a collection of research papers focusing on themes of growing interest in the field of Information Systems, Organization Studies, and Management. The book offers a multidisciplinary view on Information Systems aiming to disseminate academic knowledge. It might be particularly relevant to IT practitioners such as information systems managers, business managers and IT consultants. The volume is divided into six sections, each one focusing on a specific theme. The content of each section is based on a selection of the best papers (original double blind peer reviewed contributions) presented at the annual conference of the Italian chapter of AIS, which has been held in Rome, Italy in September 2012.
Publisher: Springer Science & Business Media
ISBN: 3642372287
Category : Business & Economics
Languages : en
Pages : 468
Book Description
This book examines a range of issues emerging from the interaction of Information Technologies and organizational systems. It contains a collection of research papers focusing on themes of growing interest in the field of Information Systems, Organization Studies, and Management. The book offers a multidisciplinary view on Information Systems aiming to disseminate academic knowledge. It might be particularly relevant to IT practitioners such as information systems managers, business managers and IT consultants. The volume is divided into six sections, each one focusing on a specific theme. The content of each section is based on a selection of the best papers (original double blind peer reviewed contributions) presented at the annual conference of the Italian chapter of AIS, which has been held in Rome, Italy in September 2012.
Rough Sets: Selected Methods and Applications in Management and Engineering
Author: Georg Peters
Publisher: Springer Science & Business Media
ISBN: 1447127609
Category : Computers
Languages : en
Pages : 213
Book Description
Rough Set Theory, introduced by Pawlak in the early 1980s, has become an important part of soft computing within the last 25 years. However, much of the focus has been on the theoretical understanding of Rough Sets, with a survey of Rough Sets and their applications within business and industry much desired. Rough Sets: Selected Methods and Applications in Management and Engineering provides context to Rough Set theory, with each chapter exploring a real-world application of Rough Sets. Rough Sets is relevant to managers striving to improve their businesses, industry researchers looking to improve the efficiency of their solutions, and university researchers wanting to apply Rough Sets to real-world problems.
Publisher: Springer Science & Business Media
ISBN: 1447127609
Category : Computers
Languages : en
Pages : 213
Book Description
Rough Set Theory, introduced by Pawlak in the early 1980s, has become an important part of soft computing within the last 25 years. However, much of the focus has been on the theoretical understanding of Rough Sets, with a survey of Rough Sets and their applications within business and industry much desired. Rough Sets: Selected Methods and Applications in Management and Engineering provides context to Rough Set theory, with each chapter exploring a real-world application of Rough Sets. Rough Sets is relevant to managers striving to improve their businesses, industry researchers looking to improve the efficiency of their solutions, and university researchers wanting to apply Rough Sets to real-world problems.
IT Governance and Information Security
Author: Yassine Maleh
Publisher: CRC Press
ISBN: 1000478912
Category : Business & Economics
Languages : en
Pages : 340
Book Description
IT governance seems to be one of the best strategies to optimize IT assets in an economic context dominated by information, innovation, and the race for performance. The multiplication of internal and external data and increased digital management, collaboration, and sharing platforms exposes organizations to ever-growing risks. Understanding the threats, assessing the risks, adapting the organization, selecting and implementing the appropriate controls, and implementing a management system are the activities required to establish proactive security governance that will provide management and customers the assurance of an effective mechanism to manage risks. IT Governance and Information Security: Guides, Standards, and Frameworks is a fundamental resource to discover IT governance and information security. This book focuses on the guides, standards, and maturity frameworks for adopting an efficient IT governance and information security strategy in the organization. It describes numerous case studies from an international perspective and brings together industry standards and research from scientific databases. In this way, this book clearly illustrates the issues, problems, and trends related to the topic while promoting the international perspectives of readers. This book offers comprehensive coverage of the essential topics, including: IT governance guides and practices; IT service management as a key pillar for IT governance; Cloud computing as a key pillar for Agile IT governance; Information security governance and maturity frameworks. In this new book, the authors share their experience to help you navigate today’s dangerous information security terrain and take proactive steps to measure your company’s IT governance and information security maturity and prepare your organization to survive, thrive, and keep your data safe. It aspires to provide a relevant reference for executive managers, CISOs, cybersecurity professionals, engineers, and researchers interested in exploring and implementing efficient IT governance and information security strategies.
Publisher: CRC Press
ISBN: 1000478912
Category : Business & Economics
Languages : en
Pages : 340
Book Description
IT governance seems to be one of the best strategies to optimize IT assets in an economic context dominated by information, innovation, and the race for performance. The multiplication of internal and external data and increased digital management, collaboration, and sharing platforms exposes organizations to ever-growing risks. Understanding the threats, assessing the risks, adapting the organization, selecting and implementing the appropriate controls, and implementing a management system are the activities required to establish proactive security governance that will provide management and customers the assurance of an effective mechanism to manage risks. IT Governance and Information Security: Guides, Standards, and Frameworks is a fundamental resource to discover IT governance and information security. This book focuses on the guides, standards, and maturity frameworks for adopting an efficient IT governance and information security strategy in the organization. It describes numerous case studies from an international perspective and brings together industry standards and research from scientific databases. In this way, this book clearly illustrates the issues, problems, and trends related to the topic while promoting the international perspectives of readers. This book offers comprehensive coverage of the essential topics, including: IT governance guides and practices; IT service management as a key pillar for IT governance; Cloud computing as a key pillar for Agile IT governance; Information security governance and maturity frameworks. In this new book, the authors share their experience to help you navigate today’s dangerous information security terrain and take proactive steps to measure your company’s IT governance and information security maturity and prepare your organization to survive, thrive, and keep your data safe. It aspires to provide a relevant reference for executive managers, CISOs, cybersecurity professionals, engineers, and researchers interested in exploring and implementing efficient IT governance and information security strategies.
Strategic IT Governance and Performance Frameworks in Large Organizations
Author: Maleh, Yassine
Publisher: IGI Global
ISBN: 1522578277
Category : Business & Economics
Languages : en
Pages : 437
Book Description
As digitization continues to bring rapid changes to businesses, companies must remain agile in order to comply with changing regulations and maintain governance and compliance while achieving its business objectives. To achieve this agility, IT staff within these companies must be able to respond quickly to changing business needs while maintaining existing and efficient infrastructure. Strategic IT Governance and Performance Frameworks in Large Organizations is an essential reference source that provides emerging frameworks and models that implement an efficient strategic IT governance in organizations and discusses the effects these policies have on the business as a whole. Featuring six international case studies from large organizations, this title covers topics such as IT management, security policy, and organizational governance, and is ideally designed for IT specialists, academicians, researchers, policymakers, and managers.
Publisher: IGI Global
ISBN: 1522578277
Category : Business & Economics
Languages : en
Pages : 437
Book Description
As digitization continues to bring rapid changes to businesses, companies must remain agile in order to comply with changing regulations and maintain governance and compliance while achieving its business objectives. To achieve this agility, IT staff within these companies must be able to respond quickly to changing business needs while maintaining existing and efficient infrastructure. Strategic IT Governance and Performance Frameworks in Large Organizations is an essential reference source that provides emerging frameworks and models that implement an efficient strategic IT governance in organizations and discusses the effects these policies have on the business as a whole. Featuring six international case studies from large organizations, this title covers topics such as IT management, security policy, and organizational governance, and is ideally designed for IT specialists, academicians, researchers, policymakers, and managers.
ArchiMate® 3.1 - A Pocket Guide
Author: Andrew Josey
Publisher: Van Haren
ISBN: 9401805199
Category : Architecture
Languages : en
Pages : 133
Book Description
ArchiMate®, an Open Group Standard, is an open and independent modeling language for Enterprise Architecture that is supported by different tool vendors and consulting firms. The ArchiMate language enables Enterprise Architects to describe, analyze, and visualize the relationships among architecture domains in an unambiguous way. This Pocket Guide is based on the ArchiMate® 3.1 Specification. It gives a concise introduction to the ArchiMate language. What’s more, it’s authoritative with material derived from the official ArchiMate documentation. Topics covered include: • A high-level introduction to the ArchiMate Specification and its relationship to Enterprise Architecture • The high-level structure of the ArchiMate language, including an introduction to layering, and the ArchiMate Framework • The Generic Metamodel for the language • The relationships that the ArchiMate language includes to model the links between elements • The Motivation Elements, which includes concepts such as goal, principle, and requirement • The Strategy Elements, which includes concepts such as resource, capability, and course of action • The Business Layer, which includes the modeling concepts relevant in the business domain • The Application Layer, which includes modeling concepts relevant for software applications • The Technology Layer, which includes modeling concepts relevant for system software applications and infrastructure • The Physical Elements, which include concepts relevant for the modeling of physical concepts like machines and physical installations • The relationships between different layers of the language • The Implementation and Migration Elements, which include concepts to support modeling Enterprise Architecture-enabled transformation • A summary of the changes from ArchiMate 2.1 to ArchiMate 3.1 • A Glossary of terms
Publisher: Van Haren
ISBN: 9401805199
Category : Architecture
Languages : en
Pages : 133
Book Description
ArchiMate®, an Open Group Standard, is an open and independent modeling language for Enterprise Architecture that is supported by different tool vendors and consulting firms. The ArchiMate language enables Enterprise Architects to describe, analyze, and visualize the relationships among architecture domains in an unambiguous way. This Pocket Guide is based on the ArchiMate® 3.1 Specification. It gives a concise introduction to the ArchiMate language. What’s more, it’s authoritative with material derived from the official ArchiMate documentation. Topics covered include: • A high-level introduction to the ArchiMate Specification and its relationship to Enterprise Architecture • The high-level structure of the ArchiMate language, including an introduction to layering, and the ArchiMate Framework • The Generic Metamodel for the language • The relationships that the ArchiMate language includes to model the links between elements • The Motivation Elements, which includes concepts such as goal, principle, and requirement • The Strategy Elements, which includes concepts such as resource, capability, and course of action • The Business Layer, which includes the modeling concepts relevant in the business domain • The Application Layer, which includes modeling concepts relevant for software applications • The Technology Layer, which includes modeling concepts relevant for system software applications and infrastructure • The Physical Elements, which include concepts relevant for the modeling of physical concepts like machines and physical installations • The relationships between different layers of the language • The Implementation and Migration Elements, which include concepts to support modeling Enterprise Architecture-enabled transformation • A summary of the changes from ArchiMate 2.1 to ArchiMate 3.1 • A Glossary of terms
Business Analysis Based on BABOK® Guide Version 2 - A Pocket Guide
Author: Jarett Hailes
Publisher: Van Haren
ISBN: 9401805377
Category : Architecture
Languages : en
Pages : 125
Book Description
A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) is the collection of knowledge within the profession of business analysis and reflects current generally accepted practices. As with other professions, the body of knowledge is defined and enhanced by the business analysis professionals who apply it in their daily work role. The purpose of this pocket guide to the BABOK® Guide is to help understand the key knowledge found within the BABOK Guide and how it can be applied to a particular situation. Primary target groups for this pocket guide are: Individuals interested in how business analysis works or who may want to become Business Analysts; Business Analysts as a quick reference during the course of their day-to-day work; Team members working on projects or within normal organizational operations where business analysis is performed; Managers and executives who need to understand how business analysis can help improve their organizations. This pocket guide is based upon the content found in Version 2 of the BABOK Guide. The BABOK Guide was first published by the International Institute of Business Analysis (IIBA) in 2005. Version 2.0 was released in March 2009. The BABOK® Guide describes business analysis areas of knowledge, their associated activities and the tasks and skills necessary to be effective in their execution. The BABOK® Guide is a reference for professional knowledge for business analysis and provides the basis for the Certified Business Analysis Professional (CBAP®) and the Certification of Competency in Business Analysis (CCBA®) certifications.
Publisher: Van Haren
ISBN: 9401805377
Category : Architecture
Languages : en
Pages : 125
Book Description
A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) is the collection of knowledge within the profession of business analysis and reflects current generally accepted practices. As with other professions, the body of knowledge is defined and enhanced by the business analysis professionals who apply it in their daily work role. The purpose of this pocket guide to the BABOK® Guide is to help understand the key knowledge found within the BABOK Guide and how it can be applied to a particular situation. Primary target groups for this pocket guide are: Individuals interested in how business analysis works or who may want to become Business Analysts; Business Analysts as a quick reference during the course of their day-to-day work; Team members working on projects or within normal organizational operations where business analysis is performed; Managers and executives who need to understand how business analysis can help improve their organizations. This pocket guide is based upon the content found in Version 2 of the BABOK Guide. The BABOK Guide was first published by the International Institute of Business Analysis (IIBA) in 2005. Version 2.0 was released in March 2009. The BABOK® Guide describes business analysis areas of knowledge, their associated activities and the tasks and skills necessary to be effective in their execution. The BABOK® Guide is a reference for professional knowledge for business analysis and provides the basis for the Certified Business Analysis Professional (CBAP®) and the Certification of Competency in Business Analysis (CCBA®) certifications.
ArchiMate® 3.0.1 - A Pocket Guide
Author: Andrew Josey
Publisher: Van Haren
ISBN: 9401802327
Category : Architecture
Languages : en
Pages : 127
Book Description
ArchiMate®, an Open Group Standard, is an open and independent modeling language for Enterprise Architecture that is supported by different tool vendors and consulting firms. The ArchiMate language enables Enterprise Architects to describe, analyze, and visualize the relationships among architecture domains in an unambiguous way. This Pocket Guide is based on the ArchiMate® 3.0.1 Specification. It gives a concise introduction to the ArchiMate language. What’s more, it’s authoritative with material derived from the official ArchiMate documentation. Topics covered include: • A high-level introduction to the ArchiMate Specification and its relationship to Enterprise Architecture • The high-level structure of the ArchiMate language, including an introduction to layering, and the ArchiMate Framework • The Generic Metamodel for the language • The relationships that the ArchiMate language includes to model the links between elements • The Motivation Elements, which includes concepts such as goal, principle, and requirement • The Strategy Elements, which includes concepts such as resource, capability, and course of action • The Business Layer, which includes the modeling concepts relevant in the business domain • The Application Layer, which includes modeling concepts relevant for software applications • The Technology Layer, which includes modeling concepts relevant for system software applications and infrastructure • The Physical Elements, which include concepts relevant for the modeling of physical concepts like machines and physical installations • The relationships between different layers of the language • The Implementation and Migration Elements, which include concepts to support modeling Enterprise Architecture-enabled transformation • A summary of the major changes from ArchiMate 2.1 to ArchiMate 3 • A Glossary of terms
Publisher: Van Haren
ISBN: 9401802327
Category : Architecture
Languages : en
Pages : 127
Book Description
ArchiMate®, an Open Group Standard, is an open and independent modeling language for Enterprise Architecture that is supported by different tool vendors and consulting firms. The ArchiMate language enables Enterprise Architects to describe, analyze, and visualize the relationships among architecture domains in an unambiguous way. This Pocket Guide is based on the ArchiMate® 3.0.1 Specification. It gives a concise introduction to the ArchiMate language. What’s more, it’s authoritative with material derived from the official ArchiMate documentation. Topics covered include: • A high-level introduction to the ArchiMate Specification and its relationship to Enterprise Architecture • The high-level structure of the ArchiMate language, including an introduction to layering, and the ArchiMate Framework • The Generic Metamodel for the language • The relationships that the ArchiMate language includes to model the links between elements • The Motivation Elements, which includes concepts such as goal, principle, and requirement • The Strategy Elements, which includes concepts such as resource, capability, and course of action • The Business Layer, which includes the modeling concepts relevant in the business domain • The Application Layer, which includes modeling concepts relevant for software applications • The Technology Layer, which includes modeling concepts relevant for system software applications and infrastructure • The Physical Elements, which include concepts relevant for the modeling of physical concepts like machines and physical installations • The relationships between different layers of the language • The Implementation and Migration Elements, which include concepts to support modeling Enterprise Architecture-enabled transformation • A summary of the major changes from ArchiMate 2.1 to ArchiMate 3 • A Glossary of terms
The Complete Business Process Handbook
Author: Mark Von Rosing
Publisher: Morgan Kaufmann
ISBN: 012800472X
Category : Business & Economics
Languages : en
Pages : 819
Book Description
The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical guide for Executives, Practitioners, Managers and Students by the authorities that have shaped the way we think and work with process today. It stands out as a masterpiece, being part of the BPM bachelor and master degree curriculum at universities around the world, with revealing academic research and insight from the leaders in the market. This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, LEADing practices and advice from experts, readers will understand how BPM works and how to best use it to their advantage. Cases from industry leaders and innovators show how early adopters of LEADing Practices improved their businesses by using BPM technology and methodology. As the first of three volumes, this book represents the most comprehensive body of knowledge published on business process. Following closely behind, the second volume uniquely bridges theory with how BPM is applied today with the most extensive information on extended BPM. The third volume will explore award winning real-life examples of leading business process practices and how it can be replaced to your advantage. Learn what Business Process is and how to get started Comprehensive historical process evolution In-depth look at the Process Anatomy, Semantics and Ontology Find out how to link Strategy to Operation with value driven BPM Uncover how to establish a way of Thinking, Working, Modelling and Implementation Explore comprehensive Frameworks, Methods and Approaches How to build BPM competencies and establish a Center of Excellence Discover how to apply Social BPM, Sustainable and Evidence based BPM Learn how Value & Performance Measurement and Management Learn how to roll-out and deploy process Explore how to enable Process Owners, Roles and Knowledge Workers Discover how to Process and Application Modelling Uncover Process Lifecycle, Maturity, Alignment and Continuous Improvement Practical continuous improvement with the way of Governance Future BPM trends that will affect business Explore the BPM Body of Knowledge
Publisher: Morgan Kaufmann
ISBN: 012800472X
Category : Business & Economics
Languages : en
Pages : 819
Book Description
The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical guide for Executives, Practitioners, Managers and Students by the authorities that have shaped the way we think and work with process today. It stands out as a masterpiece, being part of the BPM bachelor and master degree curriculum at universities around the world, with revealing academic research and insight from the leaders in the market. This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, LEADing practices and advice from experts, readers will understand how BPM works and how to best use it to their advantage. Cases from industry leaders and innovators show how early adopters of LEADing Practices improved their businesses by using BPM technology and methodology. As the first of three volumes, this book represents the most comprehensive body of knowledge published on business process. Following closely behind, the second volume uniquely bridges theory with how BPM is applied today with the most extensive information on extended BPM. The third volume will explore award winning real-life examples of leading business process practices and how it can be replaced to your advantage. Learn what Business Process is and how to get started Comprehensive historical process evolution In-depth look at the Process Anatomy, Semantics and Ontology Find out how to link Strategy to Operation with value driven BPM Uncover how to establish a way of Thinking, Working, Modelling and Implementation Explore comprehensive Frameworks, Methods and Approaches How to build BPM competencies and establish a Center of Excellence Discover how to apply Social BPM, Sustainable and Evidence based BPM Learn how Value & Performance Measurement and Management Learn how to roll-out and deploy process Explore how to enable Process Owners, Roles and Knowledge Workers Discover how to Process and Application Modelling Uncover Process Lifecycle, Maturity, Alignment and Continuous Improvement Practical continuous improvement with the way of Governance Future BPM trends that will affect business Explore the BPM Body of Knowledge
Business Process Mapping
Author: J. Mike Jacka
Publisher: John Wiley & Sons
ISBN: 0470444584
Category : Business & Economics
Languages : en
Pages : 340
Book Description
Praise for Business Process Mapping IMPROVING Customer Satisfaction SECOND EDITION "A must-read for anyone performing business process mapping! This treasure shares step-by-step approaches and critical success factors, based on years of practical, customer-focused experience. A real winner!" Timothy R. Holmes, CPA, former General Auditor, American Red Cross "Paulette and Mike make extensive use of anecdotes and real-life examples to bring alive the topic of business process mapping. From the outset, this book will engage you and draw you into the world of business process mapping. Who would have thought that reading about business process mapping could make you smile? Well, Mike and Paulette can make it happen! Within each chapter, the authors provide detailed examples and exhibits used to document a process. Each chapter also includes a 'Recap' and 'Key Analysis Points' which enable the reader to distill the highlights of the chapter." Barbara J. Muller, CPA, CFE, Senior Lecturer, School of Accountancy, W. P. Carey School of Business, Arizona State University "Keller and Jacka cut through the drudgery of process mapping with a path-breaking approach that enables the reader to better understand processes, how they work and how they work together toward successful achievement of business objectives. With great style and flair, this book will provide you with a different way of thinking and new tools to assist you in process analysis and improvement. This book is a must-read for auditors, risk managers, quality improvement management, and business process engineers." Dean Bahrman, VP and Internal Audit Director (Retired), Global Financial Services Companies "Mike Jacka and Paulette Keller show their expertise with the application of business process mapping in increasing customer service and satisfaction in this updated and expanded edition of this popular book. With clear, practical examples and applications, this book shows the writing talents of both authors, and it will be used over and over by those from all lines of industries and professions. Kudos for a job well done!" Joan Pastor, PhD, Founding Partner, Licensed Industrial-Organizational Psychologist, JPA International, Inc., Beverly Hills, California
Publisher: John Wiley & Sons
ISBN: 0470444584
Category : Business & Economics
Languages : en
Pages : 340
Book Description
Praise for Business Process Mapping IMPROVING Customer Satisfaction SECOND EDITION "A must-read for anyone performing business process mapping! This treasure shares step-by-step approaches and critical success factors, based on years of practical, customer-focused experience. A real winner!" Timothy R. Holmes, CPA, former General Auditor, American Red Cross "Paulette and Mike make extensive use of anecdotes and real-life examples to bring alive the topic of business process mapping. From the outset, this book will engage you and draw you into the world of business process mapping. Who would have thought that reading about business process mapping could make you smile? Well, Mike and Paulette can make it happen! Within each chapter, the authors provide detailed examples and exhibits used to document a process. Each chapter also includes a 'Recap' and 'Key Analysis Points' which enable the reader to distill the highlights of the chapter." Barbara J. Muller, CPA, CFE, Senior Lecturer, School of Accountancy, W. P. Carey School of Business, Arizona State University "Keller and Jacka cut through the drudgery of process mapping with a path-breaking approach that enables the reader to better understand processes, how they work and how they work together toward successful achievement of business objectives. With great style and flair, this book will provide you with a different way of thinking and new tools to assist you in process analysis and improvement. This book is a must-read for auditors, risk managers, quality improvement management, and business process engineers." Dean Bahrman, VP and Internal Audit Director (Retired), Global Financial Services Companies "Mike Jacka and Paulette Keller show their expertise with the application of business process mapping in increasing customer service and satisfaction in this updated and expanded edition of this popular book. With clear, practical examples and applications, this book shows the writing talents of both authors, and it will be used over and over by those from all lines of industries and professions. Kudos for a job well done!" Joan Pastor, PhD, Founding Partner, Licensed Industrial-Organizational Psychologist, JPA International, Inc., Beverly Hills, California