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Author: Brady G. Wilson
Publisher: BPS Books
ISBN: 1772360198
Category : Business & Economics
Languages : en
Pages : 210
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Book Description
After twenty years of trying to get it right, precious few organizations have cracked the code of employee engagement. Why? Because few could have anticipated the unbending nature of what Brady G. Wilson calls “the engagement paradox”: the more companies focus on engagement, the more disengagement they produce. What causes this paradox? As shown in this clear, concise, and compelling book, it is simply this: managing engagement turns out to be just another drain on the most precious resource in business today – energy. In today’s exhaustion era, employees are simply struggling to make it to the weekend. Lacking energy, they resort to quick fixes, workarounds, and reactive firefighting, thereby hardwiring depletion into the system. As a result, employees come to perceive engagement efforts as a management con game. A high percentage of the employee population believe no meaningful outcomes will occur as a result of the engagement survey. And this crisis of belief causes acute pain inside well-intentioned leaders who are doing their best to unlock employee engagement. They feel caught. Now Beyond Engagement shows how to get beyond this kind of self-defeating engagement: by managing energy rather than engagement. The book offers a chapter each to ten leadership principles based on the findings of brain science: 1 Manage Energy, Not Engagement 2 Deliver Experiences, Not Promises 3 Target Emotion, Not Logic 4 Trust Conversations, Not Surveys 5 Seek Tension, Not Harmony 6 Practice Partnering, Not Parenting 7 Pull Out the Backstory, Not the Action Plan 8 Think Sticks, Not Carrots 9 Meet Needs, Not Scores 10 Challenge Beliefs, Not Emotions
Author: Brady G. Wilson
Publisher: BPS Books
ISBN: 1772360198
Category : Business & Economics
Languages : en
Pages : 210
Get Book Here
Book Description
After twenty years of trying to get it right, precious few organizations have cracked the code of employee engagement. Why? Because few could have anticipated the unbending nature of what Brady G. Wilson calls “the engagement paradox”: the more companies focus on engagement, the more disengagement they produce. What causes this paradox? As shown in this clear, concise, and compelling book, it is simply this: managing engagement turns out to be just another drain on the most precious resource in business today – energy. In today’s exhaustion era, employees are simply struggling to make it to the weekend. Lacking energy, they resort to quick fixes, workarounds, and reactive firefighting, thereby hardwiring depletion into the system. As a result, employees come to perceive engagement efforts as a management con game. A high percentage of the employee population believe no meaningful outcomes will occur as a result of the engagement survey. And this crisis of belief causes acute pain inside well-intentioned leaders who are doing their best to unlock employee engagement. They feel caught. Now Beyond Engagement shows how to get beyond this kind of self-defeating engagement: by managing energy rather than engagement. The book offers a chapter each to ten leadership principles based on the findings of brain science: 1 Manage Energy, Not Engagement 2 Deliver Experiences, Not Promises 3 Target Emotion, Not Logic 4 Trust Conversations, Not Surveys 5 Seek Tension, Not Harmony 6 Practice Partnering, Not Parenting 7 Pull Out the Backstory, Not the Action Plan 8 Think Sticks, Not Carrots 9 Meet Needs, Not Scores 10 Challenge Beliefs, Not Emotions
Author: Kenneth R. Thompson
Publisher: Greenleaf Book Group
ISBN: 160832396X
Category : Business & Economics
Languages : en
Pages : 297
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Book Description
With deep insight into 8 award-winning, market-leading companies, this book explores how the highest-performing organisations build a unified drive for excellence.
Author: Mo Kasti
Publisher:
ISBN: 9781612446455
Category : Medical
Languages : en
Pages : 152
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Book Description
Imagine a world of healthcare where physicians are engaged and contributing at their full intellectual capacity. A world where physicians and their teams are happier because they feel heard - a world where physicians are active partners and collaborative leaders. As CEO of CTI's Physician Leadership Institute, I've seen the power of strong physician engagement firsthand. I have also witnessed the problems that occur when physicians are not engaged, and it isn't pretty. It is a safety threat. Engagement is critical in today's ever-changing healthcare system. It can improve clinical outcomes, boost patient experience and safety scores, and promote a positive culture throughout the organization. A health system could improve its bottom line by nearly half a million dollars a year each time it successfully engages one of its less engaged physicians. Yet active engagement metrics among physicians are at a mere 10 percent. I believe we have been approaching engagement in healthcare all wrong. We've made it a metric and held our managers accountable over our physicians. But physicians are professionals and don't need parents; they need partners. The book reveals real-life examples of leaders who have been successful at engaging their physicians by acting as partners: co-leading, co-creating, and working together to establish trust. It provides readers with a progressive roadmap that blends the art of leadership, neuroscience, language, and conversation. It is time to go beyond engagement.
Author: Yetunde Hofmann
Publisher: Authors Place Press
ISBN: 9781628657166
Category : Business & Economics
Languages : en
Pages : 338
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Book Description
Beyond Engagement is bringing a new perspective to the leadership challenge by looking beyond the transactional processes in the relationship with stakeholders and goes to the heart of the problem - quite literally - and asks the key question of intention. Yetunde draws out in her passionate and conversational style the tension between selfishness evidenced in current life today and the satisfaction in life we all gain in doing selfless acts of kindness, generosity and care. The book manages to touch on an abstract quality of leadership and brings it to life through the eyes of the many senior business leaders she has interviewed and are quoted throughout the book. This provides for a rich and vibrant picture of the future of leadership the pivotal role it has in the unleashing of the human potential, and what it takes to be human in a world that seems to bow down to the power of money. In addition, it provides practical ideas for change at both an organisational and an individual level. No matter what stage of leadership you are at or whether you are just curious about the topic of leadership, this book will change your approach forever and at the very least will serve as a great conversation starter on the development of one of the most critical leadership capabilities we can have today. Love.
Author: Pedro Ruiz-Castell
Publisher: Cambridge Scholars Publishing
ISBN: 1443874914
Category : Language Arts & Disciplines
Languages : en
Pages : 151
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Book Description
University collections have unquestionably played a central role in the production of knowledge. They are valuable resources for studying the construction of traditions and identities, proving particularly interesting for understanding how universities have shaped societies. Furthermore, they have also been mobilised as cultural mediators to legitimise academic institutions and bring the results of their activities into the public sphere. As such, academic collections undoubtedly enable reflection on the complex relationships between heritage, knowledge, scholars, and the public. Given their importance, the development of successful strategies in terms of public engagement has recently become a major concern for those working with these academic collections. However, the complexity of university heritage encompasses a diversity of issues that are connected with more than just the public sphere. This volume discusses some of the problems, challenges, and opportunities of academic heritage, beyond the mere concern for engaging with the public.
Author: Johannes M. Luetz
Publisher: Springer Nature
ISBN: 9819938627
Category : Education
Languages : en
Pages : 328
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Book Description
This book features reflections by scholars and practitioners from diverse religious traditions. It posits that the global challenges facing humanity today can only be mastered if humans from diverse faith traditions can meaningfully collaborate in support of human rights, reconciliation, sustainability, justice, and peace. Seeking to redress common distortions of religious mis- and dis-information, the book aims to construct interreligious common ground ‘beyond the divide’. Organised into three main sections, the book features sixteen conceptual, empirical, and practice-informed chapters that explore spirituality across faiths and cultures. Chapter 1 delineates the state of the art in relation to interfaith engagement, Chapters 2–8 advance theoretical research, Chapters 9–12 discuss empirical perspectives, and Chapters 13–16 showcase field projects and recount stories and lived experiences. Comprising works by scholars, professionals, and practitioners from around the globe, Interfaith Engagement Beyond the Divide: Approaches, Experiences, and Practices is an interdisciplinary publication on interreligious thought and engagement: Assembles a curated collection of chapters from numerous countries and diverse religious traditions; Addresses interfaith scholarship and praxis from a range of interdisciplinary perspectives; Comprises interfaith dialogue and collaborative research involving authors of different faiths; Envisions prospects for peace, interreligious harmony in diversity, and a world that may be equitably and enduringly shared. The appraisal of present and future challenges and opportunities, framed within a context of public policy and praxis, makes this interdisciplinary publication a useful tool for teaching, research, and policy development. Chapter 16 is available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.
Author: Joanna G. Burchfield
Publisher: Rowman & Littlefield
ISBN: 1666903957
Category : Education
Languages : en
Pages : 359
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Book Description
This volume addresses teaching and research across disciplines, communication and identity development, and the centrality of communication in our quickly changing world. Contributors convey the social and global need, value, and responsibility of communication instruction across disciplines.
Author: Management Association, Information Resources
Publisher: IGI Global
ISBN: 166843878X
Category : Education
Languages : en
Pages : 1604
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Book Description
The need for more empathetic and community-focused students must begin with educators, as service-learning has begun to grow in popularity throughout the years. By implementing service and community aspects into the classroom at an early age, educators have a greater chance of influencing students and creating a new generation of service-minded individuals who care about their communities. Teachers must have the necessary skills and current information available to them to provide students with quality service learning and community engagement curricula. The Research Anthology on Service Learning and Community Engagement Teaching Practices provides a thorough investigation of the current trends, best practices, and challenges of teaching practices for service learning and community engagement. Using innovative research, it outlines the struggles, frameworks, and recommendations necessary for educators to engage students and provide them with a comprehensive education in service learning. Covering topics such as lesson planning, teacher education, and cultural humility, it is a crucial reference for educators, administrators, universities, lesson planners, researchers, academicians, and students.
Author: Sandra L. Christenson
Publisher: Springer Science & Business Media
ISBN: 1461420180
Category : Psychology
Languages : en
Pages : 839
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Book Description
For more than two decades, the concept of student engagement has grown from simple attention in class to a construct comprised of cognitive, emotional, and behavioral components that embody and further develop motivation for learning. Similarly, the goals of student engagement have evolved from dropout prevention to improved outcomes for lifelong learning. This robust expansion has led to numerous lines of research across disciplines and are brought together clearly and comprehensively in the Handbook of Research on Student Engagement. The Handbook guides readers through the field’s rich history, sorts out its component constructs, and identifies knowledge gaps to be filled by future research. Grounding data in real-world learning situations, contributors analyze indicators and facilitators of student engagement, link engagement to motivation, and gauge the impact of family, peers, and teachers on engagement in elementary and secondary grades. Findings on the effectiveness of classroom interventions are discussed in detail. And because assessing engagement is still a relatively new endeavor, chapters on measurement methods and issues round out this important resource. Topical areas addressed in the Handbook include: Engagement across developmental stages. Self-efficacy in the engaged learner. Parental and social influences on engagement and achievement motivation. The engaging nature of teaching for competency development. The relationship between engagement and high-risk behavior in adolescents. Comparing methods for measuring student engagement. An essential guide to the expanding knowledge base, the Handbook of Research on Student Engagement serves as a valuable resource for researchers, scientist-practitioners, and graduate students in such varied fields as clinical child and school psychology, educational psychology, public health, teaching and teacher education, social work, and educational policy.
Author: Tracy Maylett
Publisher: John Wiley & Sons
ISBN: 1119294207
Category : Business & Economics
Languages : en
Pages : 184
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Book Description
Ever notice how companies with the best service also have the happiest employees? That’s no accident. Do you want to build a strong, successful organization? Start by ignoring your customers. Really. Instead, focus first on creating a better employee experience, or EX. Your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines. If your employees are having a great experience, so will your customers. In The Employee Experience, employee engagement pioneers Tracy Maylett and Matthew Wride reveal the secrets not only to attracting and retaining top talent, but to building a deeply engaged workforce—the foundation of organizational success. With deep insights into the dynamics of trust and mutual expectations, this book shows that before you can deliver a transcendent customer experience (CX), you must first build a superlative EX. With real-world examples and more than 24 million employee survey responses, Maylett and Wride reveal a clear, consistent pattern among the world’s most successful organizations. By establishing a clear set of expectations and promises—collectively known as the Contract—and upholding it consistently, employers can build the trust that leads to powerful engagement. Whether in business, healthcare, education, sports, or nonprofit, these organizations are consistently more successful and more profitable, enjoy sustainable growth, and win the battle to keep today’s rarest resource: talented people. Blending rigorous research, detailed case studies, in-depth interviews and expert insights, The Employee Experience will teach you to: Make the employee experience a core part of your strategy Understand employee expectations and bridge the “Expectation Gap” Establish rock-solid Brand, Transactional, and Psychological Contracts that breed trust and confidence Build an employee-employer partnership in creating something extraordinary Turn employee engagement into fuel for customer satisfaction, profit, and growth Attracting talent, retaining top performers, and creating an environment in which employees choose to engage drives results. The Employee Experience shows you where truly extraordinary organizations begin...and how to build one. TRACY MAYLETT, Ed.D, SPHR, SHRM-SCP, is the CEO of DecisionWise, where he currently advises leaders across the globe in leadership, change, and employee engagement. Maylett holds a doctorate from Pepperdine University and an MBA from BYU. He is a recognized author, and teaches in the Marriott School of Management at Brigham Young University. MATTHEW WRIDE, JD, PHR, is the COO of DecisionWise. With an extensive business background, Wride brings a fresh approach to organization development and leadership consulting. He is passionate about helping leaders create winning employee experiences. Wride holds a JD from Willamette University and a master’s degree from the University of Washington. For over two decades, DecisionWise has advised organizations and leaders in more than seventy countries on leadership, assessment, talent, organization development, and the employee experience. Visit us online at www.decision-wise.com.
