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Author: Chris Collins
Publisher:
ISBN: 9781733394529
Category : Business & Economics
Languages : en
Pages : 136
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Book Description
Service Advisors in the Automotive industry create, arguably, more gross profit than any other employee in the dealership and receive the least amount of training. On top of that, they also have the most influence on customer retention and future new car purchases. The facts are, according to NADA, regular service customers are 17 times more likely to buy their next vehicle from their servicing dealership. And an increase in customer retention rates of just 5% improves dealership profits by 35%. Millionaire Service Advisor is a roadmap on how to do just that, focused on the caring and collecting of customers. Includes an 11 step process on how to implement our Circle of Trust System.
Author: Chris Collins
Publisher:
ISBN: 9781733394529
Category : Business & Economics
Languages : en
Pages : 136
Get Book Here
Book Description
Service Advisors in the Automotive industry create, arguably, more gross profit than any other employee in the dealership and receive the least amount of training. On top of that, they also have the most influence on customer retention and future new car purchases. The facts are, according to NADA, regular service customers are 17 times more likely to buy their next vehicle from their servicing dealership. And an increase in customer retention rates of just 5% improves dealership profits by 35%. Millionaire Service Advisor is a roadmap on how to do just that, focused on the caring and collecting of customers. Includes an 11 step process on how to implement our Circle of Trust System.
Author: Elegant Simple Trackers
Publisher:
ISBN: 9781075292354
Category :
Languages : en
Pages : 112
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Book Description
This Accounting ledger book is great for tracking finances and transactions. It can be used for personal, small business or for home-based businesses. This book includes date, description, account, Payment (Debit), Deposit (Credit) and Totals. 110 pages and size of the book is 7.4 inch x 9.7 inch. Simple book for basic book keeping of transactions.
Author: Malcolm Gladwell
Publisher: Little, Brown
ISBN: 0316535621
Category : Social Science
Languages : en
Pages : 316
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Book Description
Malcolm Gladwell, host of the podcast Revisionist History and author of the #1 New York Times bestseller Outliers, offers a powerful examination of our interactions with strangers and why they often go wrong—now with a new afterword by the author. A Best Book of the Year: The Financial Times, Bloomberg, Chicago Tribune, and Detroit Free Press How did Fidel Castro fool the CIA for a generation? Why did Neville Chamberlain think he could trust Adolf Hitler? Why are campus sexual assaults on the rise? Do television sitcoms teach us something about the way we relate to one another that isn’t true? Talking to Strangers is a classically Gladwellian intellectual adventure, a challenging and controversial excursion through history, psychology, and scandals taken straight from the news. He revisits the deceptions of Bernie Madoff, the trial of Amanda Knox, the suicide of Sylvia Plath, the Jerry Sandusky pedophilia scandal at Penn State University, and the death of Sandra Bland—throwing our understanding of these and other stories into doubt. Something is very wrong, Gladwell argues, with the tools and strategies we use to make sense of people we don’t know. And because we don’t know how to talk to strangers, we are inviting conflict and misunderstanding in ways that have a profound effect on our lives and our world. In his first book since his #1 bestseller David and Goliath, Malcolm Gladwell has written a gripping guidebook for troubled times.
Author: National Institute of Justice (U.S.). Technical Working Group on Crime Scene Investigation
Publisher:
ISBN:
Category : Crime scene searches
Languages : en
Pages : 64
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Book Description
This is a guide to recommended practices for crime scene investigation. The guide is presented in five major sections, with sub-sections as noted: (1) Arriving at the Scene: Initial Response/Prioritization of Efforts (receipt of information, safety procedures, emergency care, secure and control persons at the scene, boundaries, turn over control of the scene and brief investigator/s in charge, document actions and observations); (2) Preliminary Documentation and Evaluation of the Scene (scene assessment, "walk-through" and initial documentation); (3) Processing the Scene (team composition, contamination control, documentation and prioritize, collect, preserve, inventory, package, transport, and submit evidence); (4) Completing and Recording the Crime Scene Investigation (establish debriefing team, perform final survey, document the scene); and (5) Crime Scene Equipment (initial responding officers, investigator/evidence technician, evidence collection kits).
Author: Elegant Simple Trackers
Publisher:
ISBN: 9781075646744
Category :
Languages : en
Pages : 112
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Book Description
This Ledger book is great for tracking finances and transactions. It can be used for personal, small business or for home-based businesses. This book includes date, description, account, income, expenses and Totals. 110 pages and size of the book is 7.4 inch x 9.7 inch. Simple book for recording transactions.
Author: Joseph R. Geraci
Publisher: National Aquarium in Baltimore
ISBN: 0977460908
Category : Marine mammals
Languages : en
Pages : 386
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Book Description
Comprehensive manual for understanding and carrying out marine mammal rescue activities for stranded seals, manatees, dolphins, whales, or sea otters.
Author: Spudtc Publishing Ltd
Publisher: CreateSpace
ISBN: 9781512030464
Category :
Languages : en
Pages : 122
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Book Description
Have you tracked the use of laboratory chemicals and compounds systematically? You need this Reagent Log Book to help you prevent depleted supplies and maintain reorder stock levels. This Log Book includes 100 pages of fields for tracking expiration dates, lot numbers to maintain quality control and fields for vendor and catalog number for expediting reorders. Order this Reagent Log Book now!
Author: Jason Soft
Publisher:
ISBN: 9781693168024
Category :
Languages : en
Pages : 112
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Book Description
Equipments Maintenance log book for accurate repairs and service of equipments. Quick reference book to keep track of your maintenance and record keeping. Product Details: Personalize your equipment Log journal on the first page. Date - Serial Number- Equipment Name - Manufacturer - Manufactured Date - Model - Purchase Date -Maintenance Cost -Maintenance Done - Maintenance Done by -Signature- Date - Next Maintenance Date & Note Section. Sized 8.5 x 11 (21.59cm x 27.94cm) Glossy paperback cover. 110 pages to Equipment log Book . Thick white acid free paper to reduce ink bleed-through. Great gift for friends, family etc.
Author: Martha Smith
Publisher:
ISBN: 9781697900316
Category :
Languages : en
Pages : 110
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Book Description
110 lined pages with Four Column Layout perfect binding lightweight 60# offset paper DIN A5 ( 5.8" x 8.3")
Author: Department of the Army
Publisher:
ISBN: 9781975605674
Category :
Languages : en
Pages : 664
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Book Description
Training Circular (TC) 3-09.81, "Field Artillery Manual Cannon Gunnery," sets forth the doctrine pertaining to the employment of artillery fires. It explains all aspects of the manual cannon gunnery problem and presents a practical application of the science of ballistics. It includes step-by-step instructions for manually solving the gunnery problem which can be applied within the framework of decisive action or unified land operations. It is applicable to any Army personnel at the battalion or battery responsible to delivered field artillery fires. The principal audience for ATP 3-09.42 is all members of the Profession of Arms. This includes field artillery Soldiers and combined arms chain of command field and company grade officers, middle-grade and senior noncommissioned officers (NCO), and battalion and squadron command groups and staffs. This manual also provides guidance for division and corps leaders and staffs in training for and employment of the BCT in decisive action. This publication may also be used by other Army organizations to assist in their planning for support of battalions. This manual builds on the collective knowledge and experience gained through recent operations, numerous exercises, and the deliberate process of informed reasoning. It is rooted in time-tested principles and fundamentals, while accommodating new technologies and diverse threats to national security.
