Author: Prescott Coleman
Publisher:
ISBN: 9781092839303
Category :
Languages : en
Pages : 168
Book Description
Lean, Agile, and the Toyota Production System are transforming everything... how cars are made, software is designed, health care is delivered, even how utilities provide service. Waste and inefficiency are being driven from every aspect of business... except internal auditing. Until now! Mashing up principles from all three, Active Auditing teaches you how to... A) Get more internal audit work done in less time, B) Build closer relationships with your audit clients, C) Anticipate obstacles and install countermeasures before they derail your engagements, D) Avoid conflicts and celebrate successes, E) Create shared purpose with your audit clients and act as a single combined team. Created and tested in the real world, Active Auditing combines visual management tools, iterative audit execution, and energetic collaboration to create a whole new way to manage internal audits. Regardless of your organization or environment, you can use these tools to do internal audit work in a better, more rewarding, and more efficient way.
Active Auditing - a Practical Guide to Lean and Agile Auditing
Author: Prescott Coleman
Publisher:
ISBN: 9781092839303
Category :
Languages : en
Pages : 168
Book Description
Lean, Agile, and the Toyota Production System are transforming everything... how cars are made, software is designed, health care is delivered, even how utilities provide service. Waste and inefficiency are being driven from every aspect of business... except internal auditing. Until now! Mashing up principles from all three, Active Auditing teaches you how to... A) Get more internal audit work done in less time, B) Build closer relationships with your audit clients, C) Anticipate obstacles and install countermeasures before they derail your engagements, D) Avoid conflicts and celebrate successes, E) Create shared purpose with your audit clients and act as a single combined team. Created and tested in the real world, Active Auditing combines visual management tools, iterative audit execution, and energetic collaboration to create a whole new way to manage internal audits. Regardless of your organization or environment, you can use these tools to do internal audit work in a better, more rewarding, and more efficient way.
Publisher:
ISBN: 9781092839303
Category :
Languages : en
Pages : 168
Book Description
Lean, Agile, and the Toyota Production System are transforming everything... how cars are made, software is designed, health care is delivered, even how utilities provide service. Waste and inefficiency are being driven from every aspect of business... except internal auditing. Until now! Mashing up principles from all three, Active Auditing teaches you how to... A) Get more internal audit work done in less time, B) Build closer relationships with your audit clients, C) Anticipate obstacles and install countermeasures before they derail your engagements, D) Avoid conflicts and celebrate successes, E) Create shared purpose with your audit clients and act as a single combined team. Created and tested in the real world, Active Auditing combines visual management tools, iterative audit execution, and energetic collaboration to create a whole new way to manage internal audits. Regardless of your organization or environment, you can use these tools to do internal audit work in a better, more rewarding, and more efficient way.
Agile Auditing
Author: Raven Catlin
Publisher: John Wiley & Sons
ISBN: 1119693322
Category : Business & Economics
Languages : en
Pages : 341
Book Description
Master new, disruptive technologies in the field of auditing Agile Auditing: Fundamentals and Applications introduces readers to the applications and techniques unlocked by tested and proven agile project management principles. This book educates readers on an approach to auditing that emphasizes risk-based auditing, collaboration, and speedy delivery of meaningful assurance assessments while ensuring quality results and a focus on the areas that pose the greatest material risks to the business under audit. The discipline of auditing has been forever changed via the introduction of new technologies, including: Machine learning Virtual Conferencing Process automation Data analytics Hugely popular in software development, the agile approach is just making its way into the field of audit. This book provides concrete examples and practical solutions for auditors who seek to implement agile techniques and methods. Agile Auditing is perfect for educators, practitioners, and students in the auditing field who are looking for ways to introduce greater levels of efficiency and effectiveness to their discipline.
Publisher: John Wiley & Sons
ISBN: 1119693322
Category : Business & Economics
Languages : en
Pages : 341
Book Description
Master new, disruptive technologies in the field of auditing Agile Auditing: Fundamentals and Applications introduces readers to the applications and techniques unlocked by tested and proven agile project management principles. This book educates readers on an approach to auditing that emphasizes risk-based auditing, collaboration, and speedy delivery of meaningful assurance assessments while ensuring quality results and a focus on the areas that pose the greatest material risks to the business under audit. The discipline of auditing has been forever changed via the introduction of new technologies, including: Machine learning Virtual Conferencing Process automation Data analytics Hugely popular in software development, the agile approach is just making its way into the field of audit. This book provides concrete examples and practical solutions for auditors who seek to implement agile techniques and methods. Agile Auditing is perfect for educators, practitioners, and students in the auditing field who are looking for ways to introduce greater levels of efficiency and effectiveness to their discipline.
Lean but Agile
Author: William J. ROTHWELL
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0814417779
Category : Business & Economics
Languages : en
Pages : 241
Book Description
As organizations strive to maximize efficiency to meet stringent budgets, a general ôdo more with lessö mandate is no longer sufficient. Managers and executives must evaluate every process and every role, and do away with assumptions about how work gets done and who does it. Lean but Agile presents a system for analyzing work and selecting the ideal combination of cost-effective resourcesùemployees, consultants, contractors, temporary workers, vendorsùto accomplish it. The book advocates changes in hiring, goal-setting, learning and development, and performance management, and discusses the introduction, implementation, and management of lean work and agile staffing methods. It also explores the fundamental role technology can play in the transformation. Packed with practical advice, examples, guides, worksheets, diagrams, and metrics, Lean but Agile will help leaders, managers, and human resource professionals optimize their workforces while still achieving superior results.
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0814417779
Category : Business & Economics
Languages : en
Pages : 241
Book Description
As organizations strive to maximize efficiency to meet stringent budgets, a general ôdo more with lessö mandate is no longer sufficient. Managers and executives must evaluate every process and every role, and do away with assumptions about how work gets done and who does it. Lean but Agile presents a system for analyzing work and selecting the ideal combination of cost-effective resourcesùemployees, consultants, contractors, temporary workers, vendorsùto accomplish it. The book advocates changes in hiring, goal-setting, learning and development, and performance management, and discusses the introduction, implementation, and management of lean work and agile staffing methods. It also explores the fundamental role technology can play in the transformation. Packed with practical advice, examples, guides, worksheets, diagrams, and metrics, Lean but Agile will help leaders, managers, and human resource professionals optimize their workforces while still achieving superior results.
Practical guide 5S for the continuous improvement
Author: Jaume Aldavert
Publisher: Alda Talent
ISBN:
Category : Business & Economics
Languages : en
Pages : 118
Book Description
The 5S methodology is the ideal way to start the transition towards a culture of Continuous Improvement and Excellence. With the 5S, the company learns and grows based on the responsibility of each individual. This is an opportunity to create value by showcasing individual talents. This book is a guide for implementing a 5S project. It provides examples, real-life business experiences, complementary tools to facilitate learning and achieve successful implementation of 5S towards Continuous Improvement. «This book is for those who wish to implement 5S to create tangible value. The authors have drawn upon their extensive experience into a practical and easy-to-apply book.» Tim Jungkamp, Global LEAN Director at BASF «The most important things often go unnoticed. Understanding the power of the 5S is the very essence of Continuous Improvement. Without the 5S, it is difficult to manage a constantly changing world. With their implementation, we simplify and transform work into something efficient and enjoyable» Paul Akers, President of FastCap and #1 Lean Youtuber
Publisher: Alda Talent
ISBN:
Category : Business & Economics
Languages : en
Pages : 118
Book Description
The 5S methodology is the ideal way to start the transition towards a culture of Continuous Improvement and Excellence. With the 5S, the company learns and grows based on the responsibility of each individual. This is an opportunity to create value by showcasing individual talents. This book is a guide for implementing a 5S project. It provides examples, real-life business experiences, complementary tools to facilitate learning and achieve successful implementation of 5S towards Continuous Improvement. «This book is for those who wish to implement 5S to create tangible value. The authors have drawn upon their extensive experience into a practical and easy-to-apply book.» Tim Jungkamp, Global LEAN Director at BASF «The most important things often go unnoticed. Understanding the power of the 5S is the very essence of Continuous Improvement. Without the 5S, it is difficult to manage a constantly changing world. With their implementation, we simplify and transform work into something efficient and enjoyable» Paul Akers, President of FastCap and #1 Lean Youtuber
Lean Auditing
Author: James C. Paterson
Publisher: John Wiley & Sons
ISBN: 1118896882
Category : Business & Economics
Languages : en
Pages : 331
Book Description
"How can you argue with the core principles of Lean, that you focus on what provides value to your customer and eliminate work that is not necessary (muda)? Internal auditors need to understand not only who their primary customers are, but what is valuable to them - which in most cases is assurance that the risks that matter to the achievement of objectives are properly managed. We need to communicate what they need to know and not what we want to say. This incessant focus on the customer and the efficient production of a valued product should extend to every internal audit team. How else can we ensure that we optimize the use of our limited resources to address the dynamic business and risk environment within which our organizations operate?" Norman Marks, GRC Thought Leader Using lean techniques to enhance value add and reduce waste in internal auditing Lean Auditing is a practical guide to maximising value and efficiency in internal audit through the application of lean techniques. It is an ideal book for anyone interested in understanding what progressive, value adding audit can be like. It is also ideal for anyone wondering whether audit activities can be streamlined or better co-ordinated with other activities. The book contains practical advise from the author's experience as CAE of AstraZeneca PLC; from his work as a consultant specializing in this field; as well as insights from leading CAEs in the UK, US and elsewhere. In addition, there are important insights from thought leaders such as Richard Chambers (IIA US) and Norman Marks (GRC thought leader) and Chris Baker (Technical Manager of the IIA UK). Increasing pressure on resources is driving a need for greater efficiency in all areas of business, and Internal Audit is no exception. Lean techniques can help streamline the workflow, but having only recently been applied to IA, lack the guidance available for other techniques. Lean Auditing fills this need by combining expert instruction and actionable advice that helps Internal Auditors: Benchmark their efficiency against lean ways of working Understand warning signs of waste and lower added value Understanding practical ways of working that improve added value and reduce waste Gain confidence about progressive ways of working in internal audit Understand how improved ways of working in audit can positively impact the culture of the wider organization One of the keys to the lean audit is finding out exactly what the stakeholder wants, and eliminating everything else. Scaling back certain operations can delineate audit from advisory, and in the process, dramatically improve crucial outcomes. To this end, Lean Auditing is the key to IA efficiency.
Publisher: John Wiley & Sons
ISBN: 1118896882
Category : Business & Economics
Languages : en
Pages : 331
Book Description
"How can you argue with the core principles of Lean, that you focus on what provides value to your customer and eliminate work that is not necessary (muda)? Internal auditors need to understand not only who their primary customers are, but what is valuable to them - which in most cases is assurance that the risks that matter to the achievement of objectives are properly managed. We need to communicate what they need to know and not what we want to say. This incessant focus on the customer and the efficient production of a valued product should extend to every internal audit team. How else can we ensure that we optimize the use of our limited resources to address the dynamic business and risk environment within which our organizations operate?" Norman Marks, GRC Thought Leader Using lean techniques to enhance value add and reduce waste in internal auditing Lean Auditing is a practical guide to maximising value and efficiency in internal audit through the application of lean techniques. It is an ideal book for anyone interested in understanding what progressive, value adding audit can be like. It is also ideal for anyone wondering whether audit activities can be streamlined or better co-ordinated with other activities. The book contains practical advise from the author's experience as CAE of AstraZeneca PLC; from his work as a consultant specializing in this field; as well as insights from leading CAEs in the UK, US and elsewhere. In addition, there are important insights from thought leaders such as Richard Chambers (IIA US) and Norman Marks (GRC thought leader) and Chris Baker (Technical Manager of the IIA UK). Increasing pressure on resources is driving a need for greater efficiency in all areas of business, and Internal Audit is no exception. Lean techniques can help streamline the workflow, but having only recently been applied to IA, lack the guidance available for other techniques. Lean Auditing fills this need by combining expert instruction and actionable advice that helps Internal Auditors: Benchmark their efficiency against lean ways of working Understand warning signs of waste and lower added value Understanding practical ways of working that improve added value and reduce waste Gain confidence about progressive ways of working in internal audit Understand how improved ways of working in audit can positively impact the culture of the wider organization One of the keys to the lean audit is finding out exactly what the stakeholder wants, and eliminating everything else. Scaling back certain operations can delineate audit from advisory, and in the process, dramatically improve crucial outcomes. To this end, Lean Auditing is the key to IA efficiency.
Agile Conversations
Author: Douglas Squirrel
Publisher: IT Revolution
ISBN: 1942788665
Category : Business & Economics
Languages : en
Pages : 186
Book Description
A successful digital transformation must start with a conversational transformation. Today, software organizations are transforming the way work gets done through practices like Agile, Lean, and DevOps. But as commonly implemented as these methods are, many transformations still fail, largely because the organization misses a critical step: transforming their culture and the way people communicate. Agile Conversations brings a practical, step-by-step guide to using the human power of conversation to build effective, high-performing teams to achieve truly Agile results. Consultants Douglas Squirrel and Jeffrey Fredrick show readers how to utilize the Five Conversations to help teams build trust, alleviate fear, answer the “whys,” define commitments, and hold everyone accountable.These five conversations give teams everything they need to reach peak performance, and they are exactly what’s missing from too many teams today. Stop focusing on processes and practices that leave your organization stuck with culture-less rituals. Instead, unleash the unique human power of conversation.
Publisher: IT Revolution
ISBN: 1942788665
Category : Business & Economics
Languages : en
Pages : 186
Book Description
A successful digital transformation must start with a conversational transformation. Today, software organizations are transforming the way work gets done through practices like Agile, Lean, and DevOps. But as commonly implemented as these methods are, many transformations still fail, largely because the organization misses a critical step: transforming their culture and the way people communicate. Agile Conversations brings a practical, step-by-step guide to using the human power of conversation to build effective, high-performing teams to achieve truly Agile results. Consultants Douglas Squirrel and Jeffrey Fredrick show readers how to utilize the Five Conversations to help teams build trust, alleviate fear, answer the “whys,” define commitments, and hold everyone accountable.These five conversations give teams everything they need to reach peak performance, and they are exactly what’s missing from too many teams today. Stop focusing on processes and practices that leave your organization stuck with culture-less rituals. Instead, unleash the unique human power of conversation.
Sooner Safer Happier
Author: Jonathan Smart
Publisher: IT Revolution
ISBN: 1942788924
Category : Business & Economics
Languages : en
Pages : 379
Book Description
"This is one of the most important Agile books since The Phoenix Project." —Charles Betz, Principle Analyst, Forrester Research It's no secret that we are living in the Digital Age. Technology companies make up seven of the world's ten largest firms by market capitalization. And the key to their success is the key to all modern organizations. Jonathan Smart, business agility practitioner, thought leader, and coach, reveals the patterns and antipatterns that will help organizations from every industry deliver better value sooner, safer, and happier through high levels of engagement, inclusion, and empowerment. Through his decades of experience in the technology world, Smart provides business leaders with a blueprint for creating a world-class organization of the future. Through Agile and Lean ways of working, business leaders can empower teams to improve production, grow together, and create better services for their customers. These better ways of working have overflowed from the IT department to every corner of successful organizations, taking root in every industry from aerospace to accounting, insurance to shipping. This book is not about software development. It is not a book about the computer industry. This book is about applying agility across the entire organization. It's a book that will put you at the front of change and ahead of the competition. "A true business-wide perspective on Digital Transformation and the need for whole business agility." —Adam Banks, Non Executive Director and Former CTIO of AP Moller Maersk **Note from the Authors: Purchases will result in the planting of trees and empowerment of women, in countries with the lowest scores on the IUCN's gender and environment index. It's not just carbon neutral, purchases in any format will result in, on average, 10x greater carbon offset.
Publisher: IT Revolution
ISBN: 1942788924
Category : Business & Economics
Languages : en
Pages : 379
Book Description
"This is one of the most important Agile books since The Phoenix Project." —Charles Betz, Principle Analyst, Forrester Research It's no secret that we are living in the Digital Age. Technology companies make up seven of the world's ten largest firms by market capitalization. And the key to their success is the key to all modern organizations. Jonathan Smart, business agility practitioner, thought leader, and coach, reveals the patterns and antipatterns that will help organizations from every industry deliver better value sooner, safer, and happier through high levels of engagement, inclusion, and empowerment. Through his decades of experience in the technology world, Smart provides business leaders with a blueprint for creating a world-class organization of the future. Through Agile and Lean ways of working, business leaders can empower teams to improve production, grow together, and create better services for their customers. These better ways of working have overflowed from the IT department to every corner of successful organizations, taking root in every industry from aerospace to accounting, insurance to shipping. This book is not about software development. It is not a book about the computer industry. This book is about applying agility across the entire organization. It's a book that will put you at the front of change and ahead of the competition. "A true business-wide perspective on Digital Transformation and the need for whole business agility." —Adam Banks, Non Executive Director and Former CTIO of AP Moller Maersk **Note from the Authors: Purchases will result in the planting of trees and empowerment of women, in countries with the lowest scores on the IUCN's gender and environment index. It's not just carbon neutral, purchases in any format will result in, on average, 10x greater carbon offset.
Scrum for Teams
Author: Dion Nicolaas
Publisher: Business Expert Press
ISBN: 1948198444
Category : Business & Economics
Languages : en
Pages : 188
Book Description
Scrum is an agile framework for completing complex projects. This book gives examples, tools, and tricks to do Scrum well. For each trick it is explained why it helps. The practices themselves may be worth trying, but by understanding why it works the readers will be able to come up with their own ideas that work better in their organization and situation. All the practical examples in this book have helped someone, some where to become a part of a better Scrum team. Scrum’s motto is: “Inspect and Adapt”; change small things one at a time and see what works. Scrum is not done by project leaders or managers, but really by the teams—to succeed in an organization, the teams must do Scrum well. If the teams do Scrum well, the whole organization will benefit from it. Scrum helps a team self-organize, which fits in well with developers, who usually don’t like to be micromanaged. At the same time, Scrum can scale: Self-organized teams work together well, and one manager doesn’t have to manage all the people. The lessons from this book help Scrum teams develop into autonomous, proud, and independent teams. Often teams fail to become powerful enough to change the organization, so they cannot perform to their full potential. A good team can lead the stakeholders into trusting them. They will then make plans based on the team’s release planning instead of making roadmaps out of thin air, and thus make the organization much more predictable.
Publisher: Business Expert Press
ISBN: 1948198444
Category : Business & Economics
Languages : en
Pages : 188
Book Description
Scrum is an agile framework for completing complex projects. This book gives examples, tools, and tricks to do Scrum well. For each trick it is explained why it helps. The practices themselves may be worth trying, but by understanding why it works the readers will be able to come up with their own ideas that work better in their organization and situation. All the practical examples in this book have helped someone, some where to become a part of a better Scrum team. Scrum’s motto is: “Inspect and Adapt”; change small things one at a time and see what works. Scrum is not done by project leaders or managers, but really by the teams—to succeed in an organization, the teams must do Scrum well. If the teams do Scrum well, the whole organization will benefit from it. Scrum helps a team self-organize, which fits in well with developers, who usually don’t like to be micromanaged. At the same time, Scrum can scale: Self-organized teams work together well, and one manager doesn’t have to manage all the people. The lessons from this book help Scrum teams develop into autonomous, proud, and independent teams. Often teams fail to become powerful enough to change the organization, so they cannot perform to their full potential. A good team can lead the stakeholders into trusting them. They will then make plans based on the team’s release planning instead of making roadmaps out of thin air, and thus make the organization much more predictable.
The Phoenix Project
Author: Gene Kim
Publisher: IT Revolution
ISBN: 1942788304
Category : Business & Economics
Languages : en
Pages : 580
Book Description
***Over a half-million sold! And available now, the Wall Street Journal Bestselling sequel The Unicorn Project*** “Every person involved in a failed IT project should be forced to read this book.”—TIM O'REILLY, Founder & CEO of O'Reilly Media “The Phoenix Project is a must read for business and IT executives who are struggling with the growing complexity of IT.”—JIM WHITEHURST, President and CEO, Red Hat, Inc. Five years after this sleeper hit took on the world of IT and flipped it on it's head, the 5th Anniversary Edition of The Phoenix Project continues to guide IT in the DevOps revolution. In this newly updated and expanded edition of the bestselling The Phoenix Project, co-author Gene Kim includes a new afterword and a deeper delve into the Three Ways as described in The DevOps Handbook. Bill, an IT manager at Parts Unlimited, has been tasked with taking on a project critical to the future of the business, code named Phoenix Project. But the project is massively over budget and behind schedule. The CEO demands Bill must fix the mess in ninety days or else Bill's entire department will be outsourced. With the help of a prospective board member and his mysterious philosophy of The Three Ways, Bill starts to see that IT work has more in common with a manufacturing plant work than he ever imagined. With the clock ticking, Bill must organize work flow streamline interdepartmental communications, and effectively serve the other business functions at Parts Unlimited. In a fast-paced and entertaining style, three luminaries of the DevOps movement deliver a story that anyone who works in IT will recognize. Readers will not only learn how to improve their own IT organizations, they'll never view IT the same way again. “This book is a gripping read that captures brilliantly the dilemmas that face companies which depend on IT, and offers real-world solutions.”—JEZ HUMBLE, Co-author of Continuous Delivery, Lean Enterprise, Accelerate, and The DevOps Handbook
Publisher: IT Revolution
ISBN: 1942788304
Category : Business & Economics
Languages : en
Pages : 580
Book Description
***Over a half-million sold! And available now, the Wall Street Journal Bestselling sequel The Unicorn Project*** “Every person involved in a failed IT project should be forced to read this book.”—TIM O'REILLY, Founder & CEO of O'Reilly Media “The Phoenix Project is a must read for business and IT executives who are struggling with the growing complexity of IT.”—JIM WHITEHURST, President and CEO, Red Hat, Inc. Five years after this sleeper hit took on the world of IT and flipped it on it's head, the 5th Anniversary Edition of The Phoenix Project continues to guide IT in the DevOps revolution. In this newly updated and expanded edition of the bestselling The Phoenix Project, co-author Gene Kim includes a new afterword and a deeper delve into the Three Ways as described in The DevOps Handbook. Bill, an IT manager at Parts Unlimited, has been tasked with taking on a project critical to the future of the business, code named Phoenix Project. But the project is massively over budget and behind schedule. The CEO demands Bill must fix the mess in ninety days or else Bill's entire department will be outsourced. With the help of a prospective board member and his mysterious philosophy of The Three Ways, Bill starts to see that IT work has more in common with a manufacturing plant work than he ever imagined. With the clock ticking, Bill must organize work flow streamline interdepartmental communications, and effectively serve the other business functions at Parts Unlimited. In a fast-paced and entertaining style, three luminaries of the DevOps movement deliver a story that anyone who works in IT will recognize. Readers will not only learn how to improve their own IT organizations, they'll never view IT the same way again. “This book is a gripping read that captures brilliantly the dilemmas that face companies which depend on IT, and offers real-world solutions.”—JEZ HUMBLE, Co-author of Continuous Delivery, Lean Enterprise, Accelerate, and The DevOps Handbook
Lean UX
Author: Jeff Gothelf
Publisher: "O'Reilly Media, Inc."
ISBN: 1491953578
Category : Business & Economics
Languages : en
Pages : 205
Book Description
UX design has traditionally been deliverables-based. Wireframes, site maps, flow diagrams, content inventories, taxonomies, mockups helped define the practice in its infancy.Over time, however, this deliverables-heavy process has put UX designers in the deliverables business. Many are now measured and compensated for the depth and breadth of their deliverables instead of the quality and success of the experiences they design. Designers have become documentation subject matter experts, known for the quality of the documents they create instead of the end-state experiences being designed and developed.So what's to be done? This practical book provides a roadmap and set of practices and principles that will help you keep your focus on the the experience back, rather than the deliverables. Get a tactical understanding of how to successfully integrate Lean and UX/Design; Find new material on business modeling and outcomes to help teams work more strategically; Delve into the new chapter on experiment design and Take advantage of updated examples and case studies.
Publisher: "O'Reilly Media, Inc."
ISBN: 1491953578
Category : Business & Economics
Languages : en
Pages : 205
Book Description
UX design has traditionally been deliverables-based. Wireframes, site maps, flow diagrams, content inventories, taxonomies, mockups helped define the practice in its infancy.Over time, however, this deliverables-heavy process has put UX designers in the deliverables business. Many are now measured and compensated for the depth and breadth of their deliverables instead of the quality and success of the experiences they design. Designers have become documentation subject matter experts, known for the quality of the documents they create instead of the end-state experiences being designed and developed.So what's to be done? This practical book provides a roadmap and set of practices and principles that will help you keep your focus on the the experience back, rather than the deliverables. Get a tactical understanding of how to successfully integrate Lean and UX/Design; Find new material on business modeling and outcomes to help teams work more strategically; Delve into the new chapter on experiment design and Take advantage of updated examples and case studies.