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Author: John G. Miller
Publisher: Penguin
ISBN: 9780399152337
Category : Business & Economics
Languages : en
Pages : 136
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Book Description
The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question®, Miller explains how negative, ill-focused questions like “Why do we have to go through all this change?” and “Who dropped the ball?” represent a lack of personal accountability. Conversely, when we ask better questions—QBQs—such as “What can I do to contribute?” or “How can I help solve the problem?” our lives and our organizations are transformed. THE QBQ! PROMISE This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination. QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author has received over the years.
Author: John G. Miller
Publisher: Penguin
ISBN: 9780399152337
Category : Business & Economics
Languages : en
Pages : 136
Get Book Here
Book Description
The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question®, Miller explains how negative, ill-focused questions like “Why do we have to go through all this change?” and “Who dropped the ball?” represent a lack of personal accountability. Conversely, when we ask better questions—QBQs—such as “What can I do to contribute?” or “How can I help solve the problem?” our lives and our organizations are transformed. THE QBQ! PROMISE This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination. QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author has received over the years.
Author: David Cariens
Publisher: Publish America
ISBN: 9781424186921
Category : Murder
Languages : en
Pages : 0
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Book Description
The thesis of A Question of Accountability: The Murder of Angela Dales is that the shootings at the Appalachian School of Law on January 16, 2002, were inevitable because law enforcement and school officials failed in their responsibilities. The book details the warning signs that Peter Odighizuwa was known to be disturbed and potentially violent and chronicles instances of school officials ignoring those signs. The book recounts the troubling problems Angelaas family had in trying to find answers to questions such as, aWhy was the most seriously wounded student the last to be evacuated?a The question remains, aWhy do elected officials and private citizens continue to be so blind, so callous, and so unwilling to analyze and gain knowledge from tragedies in order to prevent their repetition?a
Author: John G. Miller
Publisher:
ISBN: 9780966583212
Category : Corporate culture
Languages : en
Pages : 0
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Book Description
John Miller reveals a practical method for eliminating these unhealthy patterns from our organizations and our lives. The solution is Personal Accountability -- a concept that is lacking in the work place today. In Personal Accountability, John shows us how to practice the master principle of Personal Accountability using The Question Behind the Question, an idea that has transformed organizations and individuals alike. When we begin to apply the QBQ, we can bring to life such "Pillar Principles" as Ownership, Creativity, Trust, Courage and Integrity. Book jacket.
Author: Alicia C. Dowd
Publisher: Teachers College Press
ISBN: 0807773468
Category : Education
Languages : en
Pages : 241
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Book Description
This book is for anyone who is challenged or troubled by the substantial disparities in college participation, persistence, and completion among racial and ethnic groups in the United States. As codirectors of the Center for Urban Education (CUE) at the University of Southern California, coauthors Alicia Dowd and Estela Bensimon draw on their experience conducting CUE’s Equity Scorecard, a comprehensive action research process that has been implemented at over 40 colleges and universities in the United States. They demonstrate what educators need to know and do to take an active role in racial equity work on their own campuses. Through case studies of college faculty, administrators, and student affairs professionals engaged in inquiry using the Equity Scorecard, the book clarifies the “muddled conversation” that colleges and universities are having about equity. Synthesizing equity standards based on three theories of justice—justice as fairness, justice as care, and justice as transformation—the authors provide strategies for enacting equity in practice on college campuses. Engaging the “Race Question” illustrates how practitioner inquiry can be used to address the “race question” with wisdom and calls on college leaders and educators to change the policies and practices that perpetuate institutional and structural racism—and provides a blueprint for doing so. Book Features: Provides concrete examples of policy and practice for improving equity in postsecondary education. Examines the role of individuals and groups in the change process. Includes examples of action research tools from the Equity Scorecard. Offers strategies for professional development and organizational change. “Dowd and Bensimon have been at the forefront of racial equity research in higher education for nearly two decades, and their racial equity scorecard has changed the way higher education thinks about the issue.” —Patricia Gándara, co-director, The Civil Rights Project “Proven strategies that every educator in America can use to develop context-specific solutions for advancing equity while exploring the legacy of institutionalized racism that typically paralyzes reform and hinders change.” —Tia Brown McNair, senior director for student success, Association of American Colleges and Universities “A valuable step-by-step guide to making our colleges more academically inviting and egalitarian.” —Mike Rose, author of Back to School: Why Everyone Deserves a Second Chance at Education
Author: John G. Miller
Publisher: Penguin
ISBN: 1101221259
Category : Business & Economics
Languages : en
Pages : 146
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Book Description
In his bestselling book QBQ! The Question Behind the Question, John G. Miller revealed how personal accountability helps to create opportunity, overcome obstacles, and achieve goals by eliminating blame, complaining, and procrastination. The result? Stronger organizations, more dynamic teams, and healthier relationships. Now Miller takes readers to the next level to show how they can use the power of the QBQ! and personal accountability every day. When a light switch is flipped the flow of energy that is released reaches the lightbulb in an instant, bringing it to life. Similarly, asking the right kind of question-a QBQ-is the first step to empowering what Miller calls the Advantage Principles-five essential practices that will lead to a richer experience in every aspect of life: - LEARNING: live an engaged and energized life through positive personal growth and change - OWNERSHIP: attain goals by becoming a solution-oriented person who solves problems - CREATIVITY: find new ways to achieve by succeeding "within the box" - SERVICE: build a legacy by helping others succeed - TRUST: develop deep and rewarding relationships With compelling real-life stories and keen insights, Miller demonstrates how anyone can find success and satisfaction by "flipping the switch."
Author: John G. Miller
Publisher: Penguin
ISBN: 0143129929
Category : Business & Economics
Languages : en
Pages : 225
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Book Description
"Outstanding! hits the nail on the head in every way: Practical content, terrific stories, and an easy read. Miller has provided a road map for organizations to become exceptional--just follow the path laid out. Definitely a must read!" --Dave Ramsey, author of Total Money Makeover and host of The Dave Ramsey Show Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations. People in these organizations hold values and take actions-- individually and collectively--that are not always easy or obvious but are fundamentally powerful. Informed by his own commitment to the concept of personal accountability and enlivened by compelling true stories from exceptional organizations, in this insightful and accessible book John Miller identifies the principles and behaviors that distinguish such organizations from the pack and provides readers with ways to integrate them into their own work. With its pithy entries that carry significant impact, Outstanding is by turns a playbook, a guide, and an inspiration. It is filled with practical ideas that can--and should--be used every single day by individuals and teams from the boardroom to the stockroom for creating a distinguished organization with which customers and stakeholders will want to work.
Author: Dan Rothstein
Publisher: Harvard Education Press
ISBN: 161250454X
Category : Education
Languages : en
Pages : 269
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Book Description
The authors of Make Just One Change argue that formulating one’s own questions is “the single most essential skill for learning”—and one that should be taught to all students. They also argue that it should be taught in the simplest way possible. Drawing on twenty years of experience, the authors present the Question Formulation Technique, a concise and powerful protocol that enables learners to produce their own questions, improve their questions, and strategize how to use them. Make Just One Change features the voices and experiences of teachers in classrooms across the country to illustrate the use of the Question Formulation Technique across grade levels and subject areas and with different kinds of learners.
Author: Randy Alcorn
Publisher: Multnomah
ISBN: 0307564363
Category : Family & Relationships
Languages : en
Pages : 98
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Book Description
For thirty years Randy Alcorn has been encouraging people-young and old-to pursue the rewards of sexual purity. Too often we settle for a compromised Christianity that's just a baptized version of the world's sad existence, rather than the abundant life to which God calls us. This book deals with - raising children to embrace sexual purity - providing an example of purity in the home - protecting purity in dating (at any age) - and maintaining purity in marriage. Biblical, practical, and concise, The Purity Principle is a one-stop handbook for individuals, families and churches. Some people have given up on purity. Some have never tried. Bestselling author Randy Alcorn shows us why, in this culture of impurity, the stakes are so high—and what we can do to experience the freedom of purity. Impurity will always destroy us; purity always leads to higher pleasures! Choose wisely. Let the insights of this amazing book—written for old and young, married and single—help you gain your footing on the path to truly lasting joy.
Author: Thad Dunning
Publisher: Cambridge University Press
ISBN: 1108395074
Category : Political Science
Languages : en
Pages : 505
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Book Description
Throughout the world, voters lack access to information about politicians, government performance, and public services. Efforts to remedy these informational deficits are numerous. Yet do informational campaigns influence voter behavior and increase democratic accountability? Through the first project of the Metaketa Initiative, sponsored by the Evidence in Governance and Politics (EGAP) research network, this book aims to address this substantive question and at the same time introduce a new model for cumulative learning that increases coordination among otherwise independent researcher teams. It presents the overall results (using meta-analysis) from six independently conducted but coordinated field experimental studies, the results from each individual study, and the findings from a related evaluation of whether practitioners utilize this information as expected. It also discusses lessons learned from EGAP's efforts to coordinate field experiments, increase replication of theoretically important studies across contexts, and increase the external validity of field experimental research.
Author: Kerry Patterson
Publisher: McGraw-Hill Professional
ISBN: 0071829318
Category : Business & Economics
Languages : en
Pages : 303
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Book Description
Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft
