Author: Vivek Kale
Publisher: Tata McGraw-Hill Education
ISBN: 9780070144583
Category :
Languages : en
Pages : 0
Book Description
Salient Features:· Explanation of the concept and frameworks of CRM systems· Comprehensive discussion on the main components of Siebel application modules, operating environment and tools· Coverage of the entire project cycle from the pre-requisites and methodology of eight-phased implementation to post-implementation support issues· Coverage of the issues like Balance Scorecard (BSC) of Siebel implementation, aspects of an intelligent customer-centric enterprise, privacy and security, and future prospects
A Guide To Implmntng Siebelcrm
Author: Vivek Kale
Publisher: Tata McGraw-Hill Education
ISBN: 9780070144583
Category :
Languages : en
Pages : 0
Book Description
Salient Features:· Explanation of the concept and frameworks of CRM systems· Comprehensive discussion on the main components of Siebel application modules, operating environment and tools· Coverage of the entire project cycle from the pre-requisites and methodology of eight-phased implementation to post-implementation support issues· Coverage of the issues like Balance Scorecard (BSC) of Siebel implementation, aspects of an intelligent customer-centric enterprise, privacy and security, and future prospects
Publisher: Tata McGraw-Hill Education
ISBN: 9780070144583
Category :
Languages : en
Pages : 0
Book Description
Salient Features:· Explanation of the concept and frameworks of CRM systems· Comprehensive discussion on the main components of Siebel application modules, operating environment and tools· Coverage of the entire project cycle from the pre-requisites and methodology of eight-phased implementation to post-implementation support issues· Coverage of the issues like Balance Scorecard (BSC) of Siebel implementation, aspects of an intelligent customer-centric enterprise, privacy and security, and future prospects
Guide to Implementing Oragle Siebel CRM 8.x
Author: Vivek Kale
Publisher:
ISBN: 9781283196628
Category :
Languages : en
Pages :
Book Description
Publisher:
ISBN: 9781283196628
Category :
Languages : en
Pages :
Book Description
Oracle Siebel CRM 8 Developer's Handbook
Author: Alexander Hansal
Publisher: Packt Publishing Ltd
ISBN: 1849681872
Category : Computers
Languages : en
Pages : 806
Book Description
A practical book and eBook for configuring, automating, and extending Siebel CRM applications.
Publisher: Packt Publishing Ltd
ISBN: 1849681872
Category : Computers
Languages : en
Pages : 806
Book Description
A practical book and eBook for configuring, automating, and extending Siebel CRM applications.
Guide to Implementing Oragle Siebel CRM 8.x, A.
Author: Vivek Kale
Publisher:
ISBN: 9780071323222
Category :
Languages : en
Pages : 570
Book Description
Publisher:
ISBN: 9780071323222
Category :
Languages : en
Pages : 570
Book Description
Implementing SAP® CRM
Author: Vivek Kale
Publisher: CRC Press
ISBN: 1482231425
Category : Business & Economics
Languages : en
Pages : 518
Book Description
In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing processes of their businesses. However, many companies have resisted implementing this most critical customer-oriented application due in large part to the lack of a single-point resource on implementing a CRM system. This book attempts to fill that gap. Implementing SAP® CRM will help technologists and managers come to grips with the vision, concept, and technology of CRM. It begins by laying out the groundwork for understanding CRM. It explains the concept and context of CRM and the tangible business benefits of CRM adoption. Demonstrating a professional approach to the evaluation and selection of SAP, it details the critical success factors (CSFs), patterns, and anti-patterns of a successful SAP CRM implementation. CRM implementations can add significant benefit to the company’s bottom line only if the company first transforms itself into a customer-centric and customer-responsive enterprise. This book explains what it means to be a customer-centric and responsive enterprise, and provides a framework for business operations based on customer relationships, rather than the traditional four Ps (product, positioning, price, promotion). It further spells out business process reengineering (BPR) strategies to configure internal business processes and operations with SAP CRM to improve customer-facing strategies, services, and relationships.
Publisher: CRC Press
ISBN: 1482231425
Category : Business & Economics
Languages : en
Pages : 518
Book Description
In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing processes of their businesses. However, many companies have resisted implementing this most critical customer-oriented application due in large part to the lack of a single-point resource on implementing a CRM system. This book attempts to fill that gap. Implementing SAP® CRM will help technologists and managers come to grips with the vision, concept, and technology of CRM. It begins by laying out the groundwork for understanding CRM. It explains the concept and context of CRM and the tangible business benefits of CRM adoption. Demonstrating a professional approach to the evaluation and selection of SAP, it details the critical success factors (CSFs), patterns, and anti-patterns of a successful SAP CRM implementation. CRM implementations can add significant benefit to the company’s bottom line only if the company first transforms itself into a customer-centric and customer-responsive enterprise. This book explains what it means to be a customer-centric and responsive enterprise, and provides a framework for business operations based on customer relationships, rather than the traditional four Ps (product, positioning, price, promotion). It further spells out business process reengineering (BPR) strategies to configure internal business processes and operations with SAP CRM to improve customer-facing strategies, services, and relationships.
Implementing SAP® CRM
Author: Vivek Kale
Publisher: CRC Press
ISBN: 1482231433
Category : Business & Economics
Languages : en
Pages : 506
Book Description
In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing processes of their businesses. However, many companies have resisted
Publisher: CRC Press
ISBN: 1482231433
Category : Business & Economics
Languages : en
Pages : 506
Book Description
In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing processes of their businesses. However, many companies have resisted
Siebel Functional Guide
Author:
Publisher: MOHAMMED AZIZUDDIN AAMER
ISBN:
Category :
Languages : en
Pages : 413
Book Description
Publisher: MOHAMMED AZIZUDDIN AAMER
ISBN:
Category :
Languages : en
Pages : 413
Book Description
Oracle Siebel CRM 8 Installation and Management
Author: Alexander Hansal
Publisher: Packt Publishing Ltd
ISBN: 1849680574
Category : Computers
Languages : en
Pages : 822
Book Description
Install, configure, and manage a robust Customer Relationship Management system using Siebel CRM with this book and eBook.
Publisher: Packt Publishing Ltd
ISBN: 1849680574
Category : Computers
Languages : en
Pages : 822
Book Description
Install, configure, and manage a robust Customer Relationship Management system using Siebel CRM with this book and eBook.
Oracle Siebel Open Ui Developer's Handbook
Author: Duncan Ford
Publisher:
ISBN: 9780992910518
Category : Application software
Languages : en
Pages : 542
Book Description
Oracle Siebel CRM is one of the world's leading Customer Relationship Management (CRM) suites and used by many of the world's top organisations. Introduced in 2012, Siebel Open UI provides developers with new, previously unavailable opportunities to customize the Siebel user interface. Based on web standards such as HTML5, JavaScript, CSS, and with its own API, the Siebel Open UI framework is fully extensible and allows Siebel technicians to create a rich user experience on all browser and device combinations. The Oracle Siebel Open UI Developer's Handbook shows experienced Siebel developers how to get the very most out of the new Open UI framework, quickly and effectively! In the book, covering Innovation Packs 2013 and 2014, you will learn to: > Learn all about Siebel's Open UI Architecture > Create Custom Presentation Models and Physical Renderers > Understand how to apply Custom Styles and Themes > Customize and Deploy Siebel Mobile Applications > Integrate Siebel Open UI with external Applications Written by distinguished Siebel CRM experts from Oracle, the book is filled with practical information and exclusive insights.
Publisher:
ISBN: 9780992910518
Category : Application software
Languages : en
Pages : 542
Book Description
Oracle Siebel CRM is one of the world's leading Customer Relationship Management (CRM) suites and used by many of the world's top organisations. Introduced in 2012, Siebel Open UI provides developers with new, previously unavailable opportunities to customize the Siebel user interface. Based on web standards such as HTML5, JavaScript, CSS, and with its own API, the Siebel Open UI framework is fully extensible and allows Siebel technicians to create a rich user experience on all browser and device combinations. The Oracle Siebel Open UI Developer's Handbook shows experienced Siebel developers how to get the very most out of the new Open UI framework, quickly and effectively! In the book, covering Innovation Packs 2013 and 2014, you will learn to: > Learn all about Siebel's Open UI Architecture > Create Custom Presentation Models and Physical Renderers > Understand how to apply Custom Styles and Themes > Customize and Deploy Siebel Mobile Applications > Integrate Siebel Open UI with external Applications Written by distinguished Siebel CRM experts from Oracle, the book is filled with practical information and exclusive insights.
Guide to Implementing Successful CRM
Author: Sabrina F. L. Hiu
Publisher:
ISBN:
Category :
Languages : en
Pages :
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages :
Book Description