Author: Joann Kuzma Deveny
Publisher:
ISBN: 9780578415840
Category :
Languages : en
Pages : 169
Get Book Here
Book Description
Don't forget to pack this book for your next vacation or business trip! Along with your boarding pass, 99 Ways to Make a Flight Attendant Fly--Off the Handle! is a necessity before boarding your next flight. Never again will you experience that perfected flight attendant eye-roll when following this first guidebook to the etiquette of air travel.Whether you are a frequent or novice flyer, you will be educated and entertained by JoAnn Kuzma Deveny's insider's narration of airline tales and humor. It's also a perfect gift idea for your oblivious fellow flyers!
Author: Joyce A. Hunter
Publisher: Routledge
ISBN: 1317181069
Category : Psychology
Languages : en
Pages : 237
Get Book Here
Book Description
The new realities of airline travel came into full focus after the September 11 terrorist attacks. These horrific events escalated air rage incidents by 400%, but more importantly they put the entire airline industry under the spotlight. In subsequent years, the general public began to voice frustrations with the industry in very dramatic ways, a marked shift in consumer behavior from that of before 9/11. The International Transport Workers Federation responded with a call to action to bring about major changes to raise the airline industry to a level of service quality sufficient to meet the needs of 21st Century passengers. The quality of services that airline customers expect and the propensity toward air rage needs to be understood. Undoubtedly, some passengers are prone to air rage by factors in no way related to customer service. However, a better understanding of the customer's perception of service and airlines' offerings is one way of addressing the air rage crisis, combating the contributing factors long before they conspire to provoke a damaging incidence. Anger in the Air: Combating the Air Rage Phenomenon provides airlines with valuable input to help them better meet the service expectations of their customers and avoid instances of air rage on their flights. What do today's customers need and expect? What do airline customers perceive as the quality of services and how can the gap be closed between expectations and perceptions? The book addresses these key issues in five stages: 1.
Author: Drew Whitelegg
Publisher: NYU Press
ISBN: 0814794084
Category : Business & Economics
Languages : en
Pages : 319
Get Book Here
Book Description
Publisher description
Author:
Publisher:
ISBN: 9780692113219
Category :
Languages : en
Pages :
Get Book Here
Book Description
When Bluebirds Fly is a self-reflective account of a family's struggle to find hope after a horrific tragedy, the drowning death of a child. Written in the form of creative non-fiction, this unique narrative tells the story through intriguing viewpoints of a father, mother, sibling, as well as testimonials from the babysitter and first-responders. Spiritual signs inspire the reader as the story unfolds to the surprising conclusion.When Bluebirds Fly is a finalist in the Midwest Book Awards, International Book Awards, USA Book Awards, National Indie Excellence Awards, & ForeWord Magazine's Book of the Year Award.This Inspirational memoir has been endorsed by the American Institute of Health Care Professionals and has been sold at The Compassionate Friends, American Death Education Counselors, and MN Coalition for Death Education Services Conferences.
Author: Tom Bunn
Publisher: New World Library
ISBN: 160868606X
Category : Self-Help
Languages : en
Pages : 234
Get Book Here
Book Description
“HURRY, BUY THE BOOK AND TRANSFORM YOUR LIFE.” — Marla Friedman, PsyD, PC, board chairman, Badge of Life What if you could stop panic by tapping into a different part of your brain? Through natural stimulation of your vagus nerve, you can end panic and anxiety, and this book can show you how. After years of working to help sufferers of panic and anxiety, licensed therapist (and pilot) Tom Bunn discovered a highly effective solution that utilizes a part of the brain not affected by the stress hormones that bombard a person experiencing panic. This “unconscious procedural memory” can be programmed to control panic by preventing the release of stress hormones and activating the parasympathetic nervous system. This process, outlined in Panic Free, sounds complicated but is not, requiring just ten days and no drugs or doctors. Bunn includes specific instructions for dealing with common panic triggers, such as airplane travel, bridges, MRIs, and tunnels. Because panic is profoundly life-limiting, the program Bunn offers can be a real life-changer.
Author:
Publisher:
ISBN:
Category : United States
Languages : en
Pages : 962
Get Book Here
Book Description
Author: Patrick Smith
Publisher: Penguin
ISBN: 9781594480041
Category : Transportation
Languages : en
Pages : 292
Get Book Here
Book Description
Though we routinely take to the air, for many of us flying remains a mystery. Few of us understand the how and why of jetting from New York to London in six hours. How does a plane stay in the air? Can turbulence bring it down? What is windshear? How good are the security checks? Patrick Smith, an airline pilot and author of Salon.com's popular column, "Ask the Pilot," unravels the secrets and tells you all there is to know about the strange and fascinating world of commercial flight. He offers: A nuts and bolts explanation of how planes fly Insights into safety and security Straight talk about turbulence, air traffic control, windshear, and crashes The history, color, and controversy of the world's airlines The awe and oddity of being a pilot The poetry and drama of airplanes, airports, and traveling abroad In a series of frank, often funny explanations and essays, Smith speaks eloquently to our fears and curiosities, incorporating anecdotes, memoir, and a life's passion for flight. He tackles our toughest concerns, debunks conspiracy theories and myths, and in a rarely heard voice dares to return a dash of romance and glamour to air travel.
Author: Patrick Smith
Publisher: Sourcebooks, Inc.
ISBN: 1492663972
Category : Travel
Languages : en
Pages : 378
Get Book Here
Book Description
NEW YORK TIMES BESTSELLER A fascinating fear of flying book from a commercial airline pilot and author of the popular website askthepilot.com. For millions of people, travel by air is a confounding, uncomfortable, and even frightening experience. When you go behind the scenes, however, you can see that the grand theater of air travel is actually fascinating. From the intricate design of airport architecture to the logistics of inflight service, here is everything you need to know about flying. Commercial airlines like to hide the truth from customers and do nothing to comfort nervous fliers. And what's scarier than the unknown? In this aviation book, pilot Patrick Smith breaks down that barrier and tells you everything you need to know about flying, including: How planes fly, and a revealing look at the men and women who fly them Straight talk on turbulence, pilot training, and safety The real story on delays, congestion, and the dysfunction of the modern airport The myths and misconceptions of cabin air and cockpit automation Terrorism in perspective, and a provocative look at security Airfare, seating woes, and the pitfalls of airline customer service The true colors and cultures of the airlines we love to hate Cockpit Confidential is a thoughtful, funny, and at times deeply personal look into the strange and misunderstood world of commercial flying. If you liked other books about airplanes for adults, including Soar by Tom Bunn or Skyfaring, you'll find reassurance, humor, and guidance in Cockpit Confidential. "Anyone remotely afraid of flying should read this book, as should anyone who appreciates good writing and great information." —The New York Times, on ASK THE PILOT "Patrick Smith is extraordinarily knowledgeable about modern aviation...the ideal seatmate, a companion, writer and explorer." —Boston Globe
Author: Rene Foss
Publisher: Hachette UK
ISBN: 1401304443
Category : Humor
Languages : en
Pages : 170
Get Book Here
Book Description
This hilarious book confronts every aspect of a flight attendant's absurd world--from the endless array of passenger demands, to the secret language of flight attendants, and a unique version of the Safety Demo Shuffle. Fasten your seatbelt and prepare yourself for a side-splitting perspective on the trials and tribulations of air travel.
Author: John LeFevre
Publisher: Open Road + Grove/Atlantic
ISBN: 0802192084
Category : Biography & Autobiography
Languages : en
Pages : 284
Get Book Here
Book Description
The hilarious New York Times bestseller “sharply observes the lives of globe-trotting, overindulging investment bankers” (Entertainment Weekly). “Some chick asked me what I would do with 10 million bucks. I told her I’d wonder where the rest of my money went.” —@GSElevator For three years, the notorious @GSElevator Twitter feed offered a hilarious, shamelessly voyeuristic look into the real world of international finance. Hundreds of thousands followed the account, Goldman Sachs launched an internal investigation, and when the true identity of the man behind it all was revealed, it created a national media sensation—but that’s only part of the story. Where @GSElevator captured the essence of the banking elite with curated jokes and submissions overheard by readers, Straight to Hell adds John LeFevre’s own story—an unapologetic and darkly funny account of a career as a globe-conquering investment banker spanning New York, London, and Hong Kong. Straight to Hell pulls back the curtain on a world that is both hated and envied, taking readers from the trading floors and roadshows to private planes and after-hours overindulgence. Full of shocking lawlessness, boyish antics, and win-at-all-costs schemes, this is the definitive take on the deviant, dysfunctional, and absolutely excessive world of finance. “Shocking and sordid—and so much fun.” —Daily News (New York) “LeFevre’s workplace anecdotes include tales of nastiness, sabotage, favoritism, sexism, racism, expense-account padding, and legally questionable collusion.” —The New Yorker
