Author: Jean Reidy
Publisher:
ISBN: 9781952183591
Category : Audiobooks
Languages : en
Pages :
Get Book Here
Book Description
No dream is too big or too small in this heartwarming, heart-building book about you! So, stop. Dream. Think it through. And remember, there is so much you can do. Here is an exuberant book that asks what wonderful, endless possibilities your story and your future might hold, making YOU the author of your own powerful tale.
Author: Michal Oshman
Publisher: Penguin
ISBN: 0744049504
Category : Self-Help
Languages : en
Pages : 205
Get Book Here
Book Description
Discover the secrets to a fearless, meaningful life, found in the wisdom of Jewish scripture. Today, more than ever, we act out of fear. We fear change, rejection, failure, and suffering. But what if we could find a way to live that challenges conventional Western psychology and looks to the future instead of picking over the past? What if we could replace our fear with purpose, and discover our potential for growth instead of focusing on our limits? What Would You Do If You Weren't Afraid? draws on a wide range of chassidus (Jewish principles) to offer a new philosophy for life. With its uplifting belief that you already have all the ingredients within and around you to lead a joyous life, this ebook will help you to reconnect with your courage and move forward freely, without fear.
Author: Jeanne Bliss
Publisher: Penguin
ISBN: 0735217815
Category : Business & Economics
Languages : en
Pages : 274
Get Book Here
Book Description
Customer experience pioneer Jeanne Bliss shows why “Make Mom Proud” companies outperform their competition. Her 5-step guide to customer experience and culture transformation makes this achievement possible. Bliss urges companies to make business personal to earn ardent fans and admirers, by focusing on one deceptively simple question: "Would you do that to your mother?" “Make Mom Proud” companies give customers the treatment they desire, and employees the ability to deliver it. They turn “gotcha” moments into “we’ve got your back” moments by rethinking business practices, and they enable employees to be part of the solution to fix customer frustrations. Bliss scoured the marketplace seeking companies who excel at living their core values, grounded in what we all learned as kids. She offers a five-step plan for evaluating your current behaviors and implementing actions at every level of the organization. Step 1. “Be the Person I Raised You to Be” Understand how you are hiring, developing and trusting employees to bring the best version of themselves to work. Vail resorts, for example, the world's largest ski resort operator, banned the three words "Our policy is..." from their vocabulary, freeing employees to take spirited actions to deliver "the experience of a lifetime." Step 2. “Don’t Make Me Feed You Soap” Learn the eight key frustrations that bind us as customers (waiting, fear, anxiety, the black hole of no communication, etc.) and how to apply actions from companies who are delivering a seamless, frictionless and easy experience. Step 3. “Put Others Before Yourself” Determine if your focus is on helping customers achieve their goals – and evaluate how that is fueling your growth. Canada's Mayfair Diagnostics, for example, spent over a year studying the emotions of patients entering an imaging clinic, so they could redesign their welcome to deliver warmth and caring over procedure and process. The newly designed clinic achieved profitability in record time. Step 4. “Take the High Road” Learn how companies who do the right thing rise above the competition. Virgin Hotels, for example, named #1 U.S. hotel by Conde Nast Reader's Choice Awards, walked away from price gouging at the mini bar, so you'll never pay more for that Snickers bar than what you'd pay at the corner market. Step 5. “Stop the Shenanigans!” Evaluate your current company behaviors and identify the key actions that you can begin immediately. With 32 case studies and examples from more than 85 companies, this is a practical and easy to follow guide for your experience and culture transformation. Filled with comics to snapshot our experiences as customers, a “mom lens” to reflect continuously on your performance, and a “make-mom-proud-ometer” quiz – the book makes Bliss’s approach accessible and approachable. Join the movement to #MakeMomProud by applying this book across your organization. Whether you're contemplating your company's returns policy, its social media presence, or its big-picture strategy, this approach will help your company anticipate both employee and customer needs, extend patience, and show respect at all times.
Author: John Quiñones
Publisher: Disney Electronic Content
ISBN: 1484726324
Category : Social Science
Languages : en
Pages : 181
Get Book Here
Book Description
Every day is full of "what would you do?" moments. They can be as simple as times when you're considering whether to bother saying thank you to the taxi driver before getting out of the cab. Or they can be more complicated, such as when you've witnessed discriminating mistreatment of someone and you have to decide whether to speak up. We've all been there. What Would You Do?—Doing the Right Thing Even When You Think No One's Watching is full of real-life stories and staged ones from the highly rated ABC News program. Author John Quiñones takes readers on a journey of self-discovery and inspires them to act in ways they would if they thought a hidden camera was focused on them.
Author: Andrea Tsurumi
Publisher:
ISBN: 9781681481029
Category : Desserts
Languages : en
Pages : 0
Get Book Here
Book Description
A collection of comics finding the absurd in everything from poodles and sports fans to pie and the Civil War.
Author: Josh Kaufman
Publisher: Penguin
ISBN: 1101623047
Category : Self-Help
Languages : en
Pages : 290
Get Book Here
Book Description
Forget the 10,000 hour rule— what if it’s possible to learn the basics of any new skill in 20 hours or less? Take a moment to consider how many things you want to learn to do. What’s on your list? What’s holding you back from getting started? Are you worried about the time and effort it takes to acquire new skills—time you don’t have and effort you can’t spare? Research suggests it takes 10,000 hours to develop a new skill. In this nonstop world when will you ever find that much time and energy? To make matters worse, the early hours of practicing something new are always the most frustrating. That’s why it’s difficult to learn how to speak a new language, play an instrument, hit a golf ball, or shoot great photos. It’s so much easier to watch TV or surf the web . . . In The First 20 Hours, Josh Kaufman offers a systematic approach to rapid skill acquisition— how to learn any new skill as quickly as possible. His method shows you how to deconstruct complex skills, maximize productive practice, and remove common learning barriers. By completing just 20 hours of focused, deliberate practice you’ll go from knowing absolutely nothing to performing noticeably well. Kaufman personally field-tested the methods in this book. You’ll have a front row seat as he develops a personal yoga practice, writes his own web-based computer programs, teaches himself to touch type on a nonstandard keyboard, explores the oldest and most complex board game in history, picks up the ukulele, and learns how to windsurf. Here are a few of the simple techniques he teaches: Define your target performance level: Figure out what your desired level of skill looks like, what you’re trying to achieve, and what you’ll be able to do when you’re done. The more specific, the better. Deconstruct the skill: Most of the things we think of as skills are actually bundles of smaller subskills. If you break down the subcomponents, it’s easier to figure out which ones are most important and practice those first. Eliminate barriers to practice: Removing common distractions and unnecessary effort makes it much easier to sit down and focus on deliberate practice. Create fast feedback loops: Getting accurate, real-time information about how well you’re performing during practice makes it much easier to improve. Whether you want to paint a portrait, launch a start-up, fly an airplane, or juggle flaming chainsaws, The First 20 Hours will help you pick up the basics of any skill in record time . . . and have more fun along the way.
Author: Steve Jenkins
Publisher: HarperCollins
ISBN: 0547772912
Category : Juvenile Nonfiction
Languages : en
Pages : 36
Get Book Here
Book Description
What would you do if something wanted to eat you? Walk on water? Stick out your tongue? Play dead? Animals in the wild use all kinds of methods to protect themselves from their enemies. Using dynamic and intricate cut-paper collages, Steve Jenkins explores the many fascinating and unique defense mechanisms creatures use to escape from danger.
Author: Simon Sinek
Publisher: Penguin
ISBN: 0143111728
Category : Business & Economics
Languages : en
Pages : 258
Get Book Here
Book Description
Start With Why has led millions of readers to rethink everything they do – in their personal lives, their careers and their organizations. Now Find Your Why picks up where Start With Why left off. It shows you how to apply Simon Sinek’s powerful insights so that you can find more inspiration at work -- and in turn inspire those around you. I believe fulfillment is a right and not a privilege. We are all entitled to wake up in the morning inspired to go to work, feel safe when we’re there and return home fulfilled at the end of the day. Achieving that fulfillment starts with understanding exactly WHY we do what we do. As Start With Why has spread around the world, countless readers have asked me the same question: How can I apply Start With Why to my career, team, company or nonprofit? Along with two of my colleagues, Peter Docker and David Mead, I created this hands-on, step-by-step guide to help you find your WHY. With detailed exercises, illustrations, and action steps for every stage of the process, Find Your Why can help you address many important concerns, including: * What if my WHY sounds just like my competitor’s? * Can I have more than one WHY? * If my work doesn’t match my WHY, what should I do? * What if my team can’t agree on our WHY? Whether you've just started your first job, are leading a team, or are CEO of your own company, the exercises in this book will help guide you on a path to long-term success and fulfillment, for both you and your colleagues. Thank you for joining us as we work together to build a world in which more people start with WHY. Inspire on! -- Simon
Author: Daniel H. Pink
Publisher: Penguin
ISBN: 1101524383
Category : Business & Economics
Languages : en
Pages : 275
Get Book Here
Book Description
The New York Times bestseller that gives readers a paradigm-shattering new way to think about motivation from the author of When: The Scientific Secrets of Perfect Timing Most people believe that the best way to motivate is with rewards like money—the carrot-and-stick approach. That's a mistake, says Daniel H. Pink (author of To Sell Is Human: The Surprising Truth About Motivating Others). In this provocative and persuasive new book, he asserts that the secret to high performance and satisfaction-at work, at school, and at home—is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world. Drawing on four decades of scientific research on human motivation, Pink exposes the mismatch between what science knows and what business does—and how that affects every aspect of life. He examines the three elements of true motivation—autonomy, mastery, and purpose-and offers smart and surprising techniques for putting these into action in a unique book that will change how we think and transform how we live.
Author: Traci Fenton
Publisher: BenBella Books
ISBN: 1953295495
Category : Business & Economics
Languages : en
Pages : 305
Get Book Here
Book Description
Discover the leadership strategy for unlocking your team’s greatness. Whether it shows up as stress, top-down leadership styles, drama, or uncertainty, fear kills good decision-making, dampens morale, lowers employee engagement, and hurts bottom-line growth. The good news is that there’s an antidote: Freedom at Work. In this groundbreaking book, Traci Fenton brings together decades of original research, based on her team’s work with hundreds of top companies around the world, such as The WD-40 Company, Mindvalley, DaVita, Menlo Innovations, Zappos, HCL Technologies, and more, revealing the proven pathway to leadership success. This powerful strategy will benefit any leader at any level in any type of organization, from entrepreneurs to mid-level managers to the C-suite. Freedom at Work is based on three key pillars: • Freedom-Centered Mindset: Break through limitations, make better decisions, and act with clarity and confidence • Freedom-Centered Leadership: Lead yourself and others from a place of freedom rather than fear • Freedom-Centered Design: Develop a world-class culture based on the 10 Principles of Organizational Democracy Freedom at Work is a revolutionary guide that will help make any organization high-performing and highly profitable, while creating a culture people love. This book will help passionate leaders weave freedom and democracy into our global tapestry through the way they run their teams and organizations—ultimately transforming our world for the better.
