Uncommon Service

Uncommon Service PDF Author: Frances X. Frei
Publisher: Harvard Business Press
ISBN: 1422133311
Category : Customer relations
Languages : en
Pages : 262

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Book Description
Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.

Uncommon Service

Uncommon Service PDF Author: Frances X. Frei
Publisher: Harvard Business Press
ISBN: 1422133311
Category : Customer relations
Languages : en
Pages : 262

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Book Description
Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.

Kiewit

Kiewit PDF Author: Jeffrey L. Rodengen
Publisher: Write Stuff Syndicate
ISBN: 9781932022360
Category : Business & Economics
Languages : en
Pages : 0

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Book Description
In 1884, Peter Kiewit and his older brother Andrew began a small masonry contracting partnership in Omaha, Nebraska. Naming the new enterprise "Kiewit Brothers," their pioneering work established the foundation for what would become Kiewit Corporation, one of the largest and most successful construction companies in the world.Through the years, Kiewit has expanded beyond its roots in commercial building construction into the transportation, mining, water resources, power, oil and gas, underground, electrical, and marine market segments.Kiewit is projected to generate nearly $10 billion of revenues as it celebrates its 125th anniversary in 2009. The book chronicles the impressive growth of a company that has persevered, adapted, and thrived for more than a century. It is one of the most highly regarded contracting companies in the world because it remains faithful to the corporate goal set in 1946 by the late Peter Kiewit: to be the best contracting organization on the Earth.

Uncommon Valor

Uncommon Valor PDF Author: Stephen Moore
Publisher: Naval Institute Press
ISBN: 1682473120
Category : History
Languages : en
Pages : 316

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Book Description
Uncommon Valor is a look into the formation and operation of an advanced Special Forces recon company during the Vietnam War. Code-named the Studies and Observations Group, SOG was the most covert U.S. military unit in its time and contained only volunteers from such elite units as the Army's Green Berets, Navy SEALs, and Air Force Air Commandos. SOG warriors operated in small teams, going behind enemy lines in Laos and Cambodia and along the Ho Chi Minh Trail, tasked with performing special reconnaissance, sabotaging North Vietnamese Army ammunition, attempting to rescue downed U.S. pilots, and other black ops missions. During that time, Forward Operating Base-2's (FOB-2's) recon company became the most highly decorated unit of the Vietnam War, with five of its men earning the Medal of Honor and eight earning the Distinguished Service Cross-America's second highest military award for valor. Purple Hearts were earned by SOG veterans at a pace unparalleled in American wars of the twentieth century, with casualties at times exceeding 100 percent. One, Bob Howard, was wounded on fourteen different occasions, received eight Purple Hearts, was written up after three different missions for the Medal of Honor, and emerged from Vietnam as the most highly decorated soldier since World War II's Audie Murphy.

Uncommon Ground: Rethinking the Human Place in Nature

Uncommon Ground: Rethinking the Human Place in Nature PDF Author: William Cronon
Publisher: W. W. Norton & Company
ISBN: 0393242528
Category : Law
Languages : en
Pages : 564

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Book Description
A controversial, timely reassessment of the environmentalist agenda by outstanding historians, scientists, and critics. In a lead essay that powerfully states the broad argument of the book, William Cronon writes that the environmentalist goal of wilderness preservation is conceptually and politically wrongheaded. Among the ironies and entanglements resulting from this goal are the sale of nature in our malls through the Nature Company, and the disputes between working people and environmentalists over spotted owls and other objects of species preservation. The problem is that we haven't learned to live responsibly in nature. The environmentalist aim of legislating humans out of the wilderness is no solution. People, Cronon argues, are inextricably tied to nature, whether they live in cities or countryside. Rather than attempt to exclude humans, environmental advocates should help us learn to live in some sustainable relationship with nature. It is our home.

Uncommon Sense, Common Nonsense

Uncommon Sense, Common Nonsense PDF Author: Jules Goddard
Publisher: Profile Books
ISBN: 1847658210
Category : Business & Economics
Languages : en
Pages : 255

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Book Description
This is a book for managers who know that their organisations are stuck in a mindset that thrives on fashionable business theories that are no more than folk wisdom, and whose so-called strategies that are little more than banal wish lists. It puts forward the notion that the application of uncommon sense - thinking or acting differently from other organisations in a way that makes unusual sense - is the secret to competitive success. For those who want to succeed and stand out from the herd this book is a beacon of uncommon sense and a timely antidote to managerial humbug.

Uncommon Ground

Uncommon Ground PDF Author: Timothy Keller
Publisher: Thomas Nelson
ISBN: 1400221072
Category : Religion
Languages : en
Pages : 237

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Book Description
How can Christians today interact with those around them in a way that shows respect to those whose beliefs are radically different but that also remains faithful to the gospel? Join bestselling author Timothy Keller and legal scholar John Inazu as they bring together illuminating stories to answer this vital question. In Uncommon Ground, Keller and Inazu bring together a thrilling range of artists, thinkers, and leaders to provide a guide to living faithfully in a divided world, including: Lecrae, a recording artist, songwriter, and record producer Claude Richard Alexander Jr., senior pastor of The Park Church in Charlotte, North Carolina Rudy Carrasco, a program officer for the Murdock Charitable Trust Sara Groves, a singer and songwriter Shirley V. Hoogstra, president of the Council for Christian Colleges and Universities Kristen Deede Johnson, a professor of theology and Christian formation at Western Theological Seminary Warren Kinghorn, a professor of psychiatry and theology at Duke University Tom Lin, president of InterVarsity Christian Fellowship Trillia Newbell, director of community outreach for the Ethics and Religious Liberty Commission of the Southern Baptist Convention Tish Harrison Warren, an Anglican priest at the Church of the Ascension in Pittsburgh, Pennsylvania With varied and enlightening approaches to reaching faithfully across deep and often painful differences, Uncommon Ground shows us how to live with confidence, joy, and hope in a complex and fragmented age. Praise for Uncommon Ground: "For anyone struggling to engage well with others in an era of toxic conflict, this book provides a framework, steeped in humility, that is not only insightful but is readily actionable. I'm grateful for the vulnerability and wisdom offered by each of the twelve leaders who contributed to this book. The task of learning to love well--neighbors and enemies alike--is long and urgent, and it can be costly. And yet, as this book shows us because it is the work of Jesus, we can pursue this love with great hope." --Gary A. Haugen, founder and CEO, International Justice Mission

Uncommon Threads

Uncommon Threads PDF Author: John Wieland
Publisher:
ISBN: 9781951407711
Category :
Languages : en
Pages : 290

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Book Description
John Wieland is the first to admit his success is baffling. When an average joe turns a bankrupt company into a 30-branch business that now earns over $300 million in revenue and gives 10% of the company profits to ministries across the world, Wieland is the first to ask the question anyone who knows him is asking: how did that happen?His conclusion: business, family and faith affect each other in ways that few realize. Unlike many books that discuss faith, Wieland never preaches perfection. It's his honesty about his own struggles-between worship and human instinct, between sacrifice and indulgence, between sharing his love of God with others and appreciating people right where they are-that makes Uncommon Threads so unique. In it, Wieland uses the lens of his own life to tackle important topics such as hypocrisy, racism, abortion, parenting, religion and even what happens when you take someone into your home only to later find out that he shot a lady in the head and left her for dead.In the end, Wieland shows that family, business and faith are inescapably woven together and that the lessons you learn growing up can provide the values that serve you well throughout the rest of your life.His is the story of a life well-spent-thanks to its blending together of family, business and faith. The combination of self-deprecating tales of his foibles and touching moments of inspiration received from both his successes and failures make Uncommon Threads a must read.

Uncommon Valor

Uncommon Valor PDF Author: Dwight Jon Zimmerman
Publisher: Macmillan + ORM
ISBN: 1429988916
Category : History
Languages : en
Pages : 323

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Book Description
Uncommon Valor from Dwight Jon Zimmerman and John D. Gresham presents a fascinating look at six of our bravest soldiers and the highest military decoration awarded in this country. Since the Vietnam War ended in 1973, the Medal of Honor, our nation's highest award for valor, has been presented to only eight men for their actions "above and beyond the call of duty." Six of the eight were young men who had fought in the current war in Iraq, Afghanistan, or both. All of these medals were awarded posthumously, as all had made the choice to give their lives so that their comrades might live. Uncommon Valor answers the searing question of who these six young soldiers were, and dramatically details how they found themselves in life-or-death situations, and why they responded as they did. For the first time, this book also provides a comprehensive history of the Medal of Honor itself—one marred by controversies, scandals, and theft. Using an extraordinary range of sources, including interviews with family members and friends, teammates and superiors in the military, personal letters, blogs posted within hours of events, personal and official videos and newly declassified documents, Uncommon Valor is a compelling and important work that recounts incredible acts of heroism and lays bare the ultimate sacrifice of our bravest soldiers.

The Business of Belonging

The Business of Belonging PDF Author: David Spinks
Publisher: John Wiley & Sons
ISBN: 1119766125
Category : Business & Economics
Languages : en
Pages : 214

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Book Description
"A tactical primer for any business embarking on the critical work of actively building community."—Seth Godin, Author, This is Marketing "This book perfectly marries the psychology of communities, with the hard-earned secrets of someone who's done the real work over many years. David Spinks is the master of this craft."—Nir Eyal, bestselling author of Hooked and Indistractable The rise of the internet has brought with it an inexorable, almost shockingly persistent drive toward community. From the first social networks to the GameStop trading revolution, engaged communities have shown the ability to transform industries. Businesses need to harness that power. As business community expert David Spinks shows in The Business of Belonging: How to Make Community your Competitive Advantage, the successful brands of tomorrow will be those that create authentic connection, giving customers a sense of real belonging and unlocking unprecedented scale as a result. In his career of over 10 years in the business of building community, Spinks has learned what a winning community strategy looks like. From the fundamental concepts—including how community drives measurable business value and what the appropriate metrics are—to high-level community design and practical engagement techniques, The Business of Belonging is an epic journey into the world of community building. This book is for decision makers who want to better understand the value and opportunity of community, and for community professionals who want to level up their strategy. Featuring a foreword by Startup Grind and Bevy cofounder Derek Andersen, it will give you a step-by-step model for strategically planning, creating, facilitating, and measuring communities that drive business growth. Attracting and retaining community members who are also loyal customers, brand evangelists, and leaders—that’s the goal for today’s connected businesses, and this book is the map to getting there.

The Uncommon Appeal of Clouds

The Uncommon Appeal of Clouds PDF Author: Alexander McCall Smith
Publisher: Anchor
ISBN: 0307907341
Category : Fiction
Languages : en
Pages : 241

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Book Description
ISABEL DALHOUSIE - Book 9 Nothing captures the charm of Edinburgh like the bestselling Isabel Dalhousie series of novels featuring the insatiably curious philosopher and woman detective. Whether investigating a case or a problem of philosophy, the indefatigable Isabel Dalhousie, one of fiction’s most richly developed amateur detectives, is always ready to pursue the answers to all of life’s questions, large and small. In this latest installment of Alexander McCall Smith’s endearing Isabel Dalhousie series, the Edinburgh philosopher and amateur sleuth answers an unexpected appeal from a wealthy Scottish collector who has been robbed of a valuable painting. One afternoon over coffee at Cat’s delicatessen, a friend of Isabel’s shares a call for help from Duncan Munrowe. Crafty thieves have stolen a prized painting from his collection, a work by the celebrated French artist Nicolas Poussin that was earmarked for donation to the Scottish National Gallery. Munrowe has been approached by the thieves and hopes that Isabel will assist him in recovering the painting. Never one to refuse an appeal, she agrees, and discovers that the thieves may be closer to the owner than he ever would have expected. Against the backdrop of this intriguing case, Isabel copes with life’s issues, large and small. She and Jamie have begun to suspect that their three-year-old son, Charlie, might be a budding mathematical genius. What should be done about it? Then there is the question of whether Isabel should help a young couple who want to move in together—against the wishes of the girl’s parents. The boyfriend is hoping Isabel might intercede. As she wrestles with these problems, Isabel finds herself tested as a parent, a philosopher and a friend. But, as always, she manages to use the right combination of good sense, quick wits and a kind heart to come to the right solution, proving once again why Isabel Dalhousie has become one of Alexander McCall Smith’s most beloved characters. This ebook edition includes a Reading Group Guide