Ultimate Cisco Collaboration Infrastructure for Enterprise Solutions

Ultimate Cisco Collaboration Infrastructure for Enterprise Solutions PDF Author: Lalit Pamnani
Publisher: Orange Education Pvt Ltd
ISBN: 819739668X
Category : Computers
Languages : en
Pages : 443

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Book Description
TAGLINE Master Cisco Collaboration Infrastructure, One Chapter at a Time KEY FEATURES ● Comprehensive lifecycle coverage of Cisco Collaboration Infrastructure. ● Practical application focus for real-world admin scenarios and troubleshooting. ● Includes numerous references and resources for holistic implementation and further exploration. DESCRIPTION This comprehensive book is designed to help IT professionals master the complex landscape of Cisco Collaboration Infrastructure. It covers a wide range of topics, from the basics of collaboration technologies and deployment models to advanced concepts like dial plan configuration, media resources, and conferencing. The book also explores the Cisco Webex suite, hybrid solutions, and edge servers, providing readers with a holistic understanding of Cisco’s collaboration offerings. Readers will gain a deep understanding of signaling and media protocols, including SIP, RTP, and RTCP, as well as essential protocols like DTMF and fax over IP. The book also addresses security, compliance, and recovery strategies, ensuring that readers are well-equipped to handle the challenges of managing Cisco Collaboration Infrastructure in real-world scenarios. Throughout the book, practical examples and real-world insights are provided, along with an introduction to automation and APIs in the context of Cisco Collaboration solutions. By the end of this book, readers will have a comprehensive toolkit to excel in managing Cisco Collaboration Infrastructure, whether they are novice IT admins, professionals preparing for Cisco Collaboration exams, or experienced administrators looking to upgrade their skills. The book also includes additional resources and discusses emerging trends, ensuring that readers stay up-to-date with the latest developments in the field. WHAT WILL YOU LEARN ● Gain practical skills to deploy and manage Cisco's collaboration tools, ensuring smooth operations and integration within your organization's infrastructure. ● Learn to set up and resolve issues with essential components like dial plans, media resources, and conferencing systems to ensure seamless communication. ● Understand and implement signaling and media protocols like SIP, RTP, and RTCP for effective Cisco Collaboration implementation. ● Develop strategies to protect and sustain your Cisco collaboration environment, addressing security concerns and maintaining operational health. ● Discover how to leverage APIs for automating routine tasks, improving efficiency, and enhancing the functionality of Cisco Collaboration tools. ● Stay updated with the latest advancements and trends in collaboration tech, ensuring your skills and knowledge remain current and relevant. WHO IS THIS BOOK FOR? This book is designed for IT professionals, network administrators, and engineers who manage or plan to deploy Cisco Collaboration Infrastructure in their organizations. Readers should have a basic understanding of networking and IP telephony concepts before diving in. TABLE OF CONTENTS 1. Introduction to Modern Collaboration Technologies 2. Understanding Cisco Collaboration Solutions 3. Managing Endpoints and Users 4. Mastering CUCM Call Control and Telephony Features 5. Dial Plans - Basics to Advance 6. Media Resources, Conferencing, and AV Solutions 7. Exploring Cisco Collaboration Cloud, Hybrid and Edge 8. Understanding Signaling and Media Protocols 9. Deep Dive - Signaling and Media Protocols 10. Security, Compliance and Recovery 11. Troubleshooting Techniques and Tools 12. Automation and APIs in Cisco Collaboration 13. Additional Resources and Emerging Trends Index

Ultimate Cisco Collaboration Infrastructure for Enterprise Solutions

Ultimate Cisco Collaboration Infrastructure for Enterprise Solutions PDF Author: Lalit Pamnani
Publisher: Orange Education Pvt Ltd
ISBN: 819739668X
Category : Computers
Languages : en
Pages : 443

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Book Description
TAGLINE Master Cisco Collaboration Infrastructure, One Chapter at a Time KEY FEATURES ● Comprehensive lifecycle coverage of Cisco Collaboration Infrastructure. ● Practical application focus for real-world admin scenarios and troubleshooting. ● Includes numerous references and resources for holistic implementation and further exploration. DESCRIPTION This comprehensive book is designed to help IT professionals master the complex landscape of Cisco Collaboration Infrastructure. It covers a wide range of topics, from the basics of collaboration technologies and deployment models to advanced concepts like dial plan configuration, media resources, and conferencing. The book also explores the Cisco Webex suite, hybrid solutions, and edge servers, providing readers with a holistic understanding of Cisco’s collaboration offerings. Readers will gain a deep understanding of signaling and media protocols, including SIP, RTP, and RTCP, as well as essential protocols like DTMF and fax over IP. The book also addresses security, compliance, and recovery strategies, ensuring that readers are well-equipped to handle the challenges of managing Cisco Collaboration Infrastructure in real-world scenarios. Throughout the book, practical examples and real-world insights are provided, along with an introduction to automation and APIs in the context of Cisco Collaboration solutions. By the end of this book, readers will have a comprehensive toolkit to excel in managing Cisco Collaboration Infrastructure, whether they are novice IT admins, professionals preparing for Cisco Collaboration exams, or experienced administrators looking to upgrade their skills. The book also includes additional resources and discusses emerging trends, ensuring that readers stay up-to-date with the latest developments in the field. WHAT WILL YOU LEARN ● Gain practical skills to deploy and manage Cisco's collaboration tools, ensuring smooth operations and integration within your organization's infrastructure. ● Learn to set up and resolve issues with essential components like dial plans, media resources, and conferencing systems to ensure seamless communication. ● Understand and implement signaling and media protocols like SIP, RTP, and RTCP for effective Cisco Collaboration implementation. ● Develop strategies to protect and sustain your Cisco collaboration environment, addressing security concerns and maintaining operational health. ● Discover how to leverage APIs for automating routine tasks, improving efficiency, and enhancing the functionality of Cisco Collaboration tools. ● Stay updated with the latest advancements and trends in collaboration tech, ensuring your skills and knowledge remain current and relevant. WHO IS THIS BOOK FOR? This book is designed for IT professionals, network administrators, and engineers who manage or plan to deploy Cisco Collaboration Infrastructure in their organizations. Readers should have a basic understanding of networking and IP telephony concepts before diving in. TABLE OF CONTENTS 1. Introduction to Modern Collaboration Technologies 2. Understanding Cisco Collaboration Solutions 3. Managing Endpoints and Users 4. Mastering CUCM Call Control and Telephony Features 5. Dial Plans - Basics to Advance 6. Media Resources, Conferencing, and AV Solutions 7. Exploring Cisco Collaboration Cloud, Hybrid and Edge 8. Understanding Signaling and Media Protocols 9. Deep Dive - Signaling and Media Protocols 10. Security, Compliance and Recovery 11. Troubleshooting Techniques and Tools 12. Automation and APIs in Cisco Collaboration 13. Additional Resources and Emerging Trends Index

CCNA Certification Practice Tests

CCNA Certification Practice Tests PDF Author: Jon Buhagiar
Publisher: John Wiley & Sons
ISBN: 1119669863
Category : Computers
Languages : en
Pages : 467

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Book Description
The definitive study guide for the new CCNA and CCNP certifications CCNA Certification Practice Test: Exam 200-301 is the definitive practice guide for professionals preparing for the new CCNA or CCNP certifications, and for those looking to master the latest technologies in Cisco networking fundamentals. The practice exams, written by 17-year industry professional Jon Buhagiar, explore a broad range of exam objectives essential for passing the certification exam. The CCNA exam provides the certification needed to grow your IT career. Each practice exam in this book is designed to prepare you to pass the CCNA by imparting the skills, knowledge, and practical coursework needed to master all exam topics. This book includes access to six practice tests featuring 1,200 exam questions, as well as two full practice exams. Most importantly, the six practice tests featured in Certification Practice Tests Exam 200-301 cover a variety of topics, including: Security fundamentals Automation and programmability IP services IP connectivity Network success Network fundamentals In addition to a plethora of exam topics and plenty of sample questions to prepare you for the CCNA exam, readers will also have access to online test tools featuring additional practice questions and study tools to assist in reinforcing the knowledge you’ve gained with the book. Learn the foundational knowledge you need to pass the CCNA or CCNP and take your career to the next level by preparing with CCNA Certification Practice Tests.

CCNA 200-301 Official Cert Guide Library

CCNA 200-301 Official Cert Guide Library PDF Author: Wendell Odom
Publisher: Cisco Press
ISBN: 0136755445
Category : Computers
Languages : en
Pages : 3294

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Book Description
This is the eBook edition of the CCNA 200-301 Official Cert Guide Library and does not include access to the Pearson Test Prep practice exams that come with the print edition. Cisco Press has the only study guides approved by Cisco for the new CCNA certification. The new edition of the best-selling two-book, value-priced CCNA 200-301 Official Cert Guide Library includes updated content, new online practice exercises, and more than two hours of video training–PLUS the CCNA Network Simulator Lite Editions with 34 free Network Simulator labs (available on the companion web site). The two books contained in this package, CCNA 200-301 Official Cert Guide, Volume 1 and CCNA 200-301 Official Cert Guide, Volume 2, present complete reviews and a more challenging and realistic preparation experience. The books have been fully updated to refresh the content for the latest CCNA exam topics and to enhance certain key topics that are critical for exam success. This complete study package includes · A test-preparation routine proven to help you pass the exams · Do I Know This Already? quizzes · Chapter-ending Key Topic tables · A free copy of the CCNA 200-301 Network Simulator Lite software · Links to a series of hands-on config labs · Online, interactive practice exercises · More than 2 hours of video mentoring from the author · An online, interactive Flash Cards application to help you drill on Key Terms · Study plan suggestions and templates These official study guides help you master all exam topics, including · Networking fundamentals · Implementing Ethernet LANs · Implementing VLANs and STP · IPv4 addressing and subnetting · IPv4 routing · Implementing OSPF · IPv6 addressing, subnetting, and routing · Wireless LANs · IP Access Control Lists · Security services · IP services · Network architecture · Network automation

CCNP and CCIE Collaboration Core CLCOR 350-801 Official Cert Guide

CCNP and CCIE Collaboration Core CLCOR 350-801 Official Cert Guide PDF Author: Jason Ball
Publisher: Cisco Press
ISBN: 0138200831
Category : Computers
Languages : en
Pages : 1732

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Book Description
Trust the best-selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for the CCNP and CCIE CLCOR 350-801 exam. Well regarded for its level of detail, study plans, assessment features, and challenging review questions and exercises, CCNP and CCIE Collaboration Core CLCOR 350-801 Official Cert Guide, Second Edition, helps you master the concepts and techniques that ensure your exam success and is the only self-study resource approved by Cisco. Expert author Jason Ball shares preparation hints and test-taking tips, helping you identify areas of weakness, and improve both your conceptual knowledge and hands-on skills. This complete study package includes: A test-preparation routine proven to help you pass the exam Do I Know This Already? quizzes, which allow you to decide how much time you need to spend on each section Exam Topic lists that make referencing easy Chapter-ending exercises, which help you drill on key concepts you must know thoroughly The powerful Pearson Test Prep Practice Test software, complete with hundreds of well-reviewed, exam-realistic questions, customization options, and detailed performance reports An online Flash Cards application to help you drill on Key Terms by chapter A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies Study plan suggestions and templates to help you organize and optimize your study time Content Update Program: This fully updated second edition includes the latest topics and additional information covering changes to the latest CLCOR 350-801 exam. Visit ciscopress.com/newcerts for information on annual digital updates for this book that align to Cisco exam blueprint version changes. This official study guide helps you master all the topics on the CCNP/CCIE Collaboration Core CLCOR exam, including Infrastructure and design Protocols, codecs, and endpoints Cisco IOS XE Gateway and Media resources Call control QoS Collaboration applications Webex Calling and the Webex App Companion Website: The companion website contains more than 200 unique practice exam questions, practice exercises, a study planner, and online flash cards. Pearson Test Prep online system requirements: Browsers: Microsoft Edge 90 and above, Chrome version 105 and above, and Safari version 13 and above. Devices: Desktop and laptop computers, tablets running Android v10.0 and above or iPad OS v14 and above, smartphones running Android v10.0 and above or iOS v14 and above with a minimum screen size of 4.7". Internet access required. Pearson Test Prep offline system requirements: Windows 11, Windows 10, Windows 8.1; Microsoft .NET Framework 4.5 Client; Pentium-class 1 GHz processor (or equivalent); 512 MB RAM; 650 MB disk space plus 50 MB for each downloaded practice exam; access to the Internet to register and download exam databases

CCIE Collaboration Quick Reference

CCIE Collaboration Quick Reference PDF Author: Akhil Behl
Publisher: Cisco Press
ISBN: 0133846113
Category : Computers
Languages : en
Pages : 428

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Book Description
CCIE Collaboration Quick Reference provides you with detailed information, highlighting the key topics on the latest CCIE Collaboration v1.0 exam. This fact-filled Quick Reference allows you to get all-important information at a glance, helping you to focus your study on areas of weakness and to enhance memory retention of important concepts. With this book as your guide, you will review and reinforce your knowledge of and experience with collaboration solutions integration and operation, configuration, and troubleshooting in complex networks. You will also review the challenges of video, mobility, and presence as the foundation for workplace collaboration solutions. Topics covered include Cisco collaboration infrastructure, telephony standards and protocols, Cisco Unified Communications Manager (CUCM), Cisco IOS UC applications and features, Quality of Service and Security in Cisco collaboration solutions, Cisco Unity Connection, Cisco Unified Contact Center Express, and Cisco Unified IM and Presence. This book provides a comprehensive final review for candidates taking the CCIE Collaboration v1.0 exam. It steps through exam objectives one-by-one, providing concise and accurate review for all topics. Using this book, exam candidates will be able to easily and effectively review test objectives without having to wade through numerous books and documents for relevant content for final review.

Implementing Cisco Collaboration Applications (CAPPS) Foundation Learning Guide (CCNP Collaboration Exam 300-085 CAPPS)

Implementing Cisco Collaboration Applications (CAPPS) Foundation Learning Guide (CCNP Collaboration Exam 300-085 CAPPS) PDF Author: Chris Olsen
Publisher: Cisco Press
ISBN: 0134272978
Category : Computers
Languages : en
Pages : 602

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Book Description
Now fully updated for the new Cisco CAPPS 300-085 exam, Implementing Cisco Collaboration Applications (CAPPS) Foundation Learning Guide is your Cisco® authorized learning tool for CCNP® Collaboration preparation. Part of the Cisco Press Foundation Learning Series, it teaches advanced skills for designing, deploying, configuring, and troubleshooting Cisco Collaboration and Unified Communications applications, devices, and networks. Author Chris Olsen shows how to effectively use Cisco Unity Connection, Cisco Unity Express, Cisco Instant Message and Presence, Cisco TelePresence Video Communication Server, and Cisco TelePresence Management Suite in production environments. He begins by introducing the server platforms and overlays that are the basis for all Cisco Unity Connection design and integration. Next, he presents in-depth coverage of a wide range of essential tasks–from user configuration to voicemail redundancy, configuring Cisco Jabber Mobile, to provisioning Cisco Prime Collaboration. Each chapter opens with a list of topics that clearly identifies its focus. Each chapter ends with a summary of key concepts for quick study, as well as review questions to assess and reinforce your understanding. Throughout, configuration examples and sample verification outputs illustrate critical issues in network operation and troubleshooting. Whether you are preparing for the CCNP Collaboration certification exams or you are just interested in learning about how to deploy and operate Cisco collaboration applications, you will find this book to be an invaluable resource. Shows how to integrate Cisco Unity Connection with Cisco Unified Communications Manager or other PBXs Covers configuring Cisco Unity Connection users, templates, service classes, distribution lists, security, LDAP, dial plans, and call management Walks through Unified Messaging single Inbox configuration Shows how to design, integrate, and configure feature-rich branch office messaging solutions with Cisco Unity Express Explains Cisco Unified IM and Presence components, design, integration, deployment, and feature configuration Covers Cisco Jabber and Cisco Jabber Mobile configuration Guides you through deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration Introduces Cisco TelePresence Management Suite (Cisco TMS) capabilities and scheduling options This book is in the Foundation Learning Guide Series. These guides are developed together with Cisco® as the only authorized, self-paced learning tools that help networking professionals build their understanding of networking concepts and prepare for Cisco certification exams.

CCNP Collaboration Cloud and Edge Solutions CLCEI 300-820 Official Cert Guide

CCNP Collaboration Cloud and Edge Solutions CLCEI 300-820 Official Cert Guide PDF Author: Jason Ball
Publisher:
ISBN: 9780136733720
Category : Computers
Languages : en
Pages : 0

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Book Description
Trust the best-selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for exam success. They are built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam. CCNP Collaboration Cloud and Edge Solutions CLCEI 300-820 Official Cert Guide presents you with an organized test-preparation routine using proven series elements and techniques. "Do I Know This Already?" quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. * Master Cisco CCNP Collaboration Cloud and Edge Solutions CLCEI 300-820 exam topics * Assess your knowledge with chapter-opening quizzes * Review key concepts with exam preparation tasks * Practice with realistic exam questions in the practice test software CCNP Collaboration Cloud and Edge Solutions CLCEI 300-820 Official Cert Guide from Cisco Press prepares you to succeed on the exam and is the only self-study resource approved by Cisco. Collaboration experts Jason Ball and TJ Arneson share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. This complete study package includes * A test-preparation routine proven to help you pass the exams * Do I Know This Already? quizzes, which enable you to decide how much time you need to spend on each section * Chapter-ending exercises, which help you drill on key concepts you must know thoroughly * The powerful Pearson Test Prep Practice Test software, complete with hundreds of well-reviewed, exam-realistic questions, customization options, and detailed performance reports * Practice exercises that help you enhance your knowledge * An online, interactive Flash Cards application to help you drill on Key Terms by chapter * A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies * Study plan suggestions and templates to help you organize and optimize your study time Well regarded for its level of detail, study plans, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that ensure your exam success. This official study guide helps you master all the topics on the Cisco CCNP Collaboration Cloud and Edge Solutions CLCEI 300-820 exam, including * Key concepts * Initial Expressway configurations * Mobile and remote access * Cisco Webex technologies Companion Website: The companion website contains two full exams, practice exercises, and a study planner. Includes Exclusive Offers For Up to 80% Off Practice Tests Pearson Test Prep online system requirements: Browsers: Chrome version 73 and above, Safari version 12 and above, Microsoft Edge 44 and above. Devices: Desktop and laptop computers, tablets running on Android v8.0 and iOS v13, smartphones with a minimum screen size of 4.7". Internet access required. Pearson Test Prep offline system requirements: Windows 10, Windows 8.1; Microsoft .NET Framework 4.5 Client; Pentium-class 1 GHz processor (or equivalent); 512 MB RAM; 650 MB disk space plus 50 MB for each downloaded practice exam; access to the Internet to register and download exam databases Also available from Cisco Press for CCNP CLCEI study is the CCNP Collaboration Cloud and Edge Solutions CLCEI 300-820 Official Cert Guide Premium Edition eBook and Practice Test. This digital-only certification preparation product combines an eBook with enhanced Pearson Test Prep Practice Test. This integrated learning package * Enables you to focus on individual topic areas or take complete, timed exams * Includes direct links from each question to detailed tutorials to help you understand the concepts behind the questions * Provides unique sets of exam-realistic practice questions * Tracks your performance and provides feedback on a module-by-module basis, laying out a complete assessment of your knowledge to help you focus your study where it is needed most

Cisco Unified Contact Center Enterprise

Cisco Unified Contact Center Enterprise PDF Author: Gary Ford
Publisher: Pearson Education
ISBN: 1587141388
Category : Computers
Languages : en
Pages : 457

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Book Description
Cisco Unified Contact Center Enterprise (UCCE) The complete guide to managing UCCE environments: tips, tricks, best practices, and lessons learned Cisco Unified Contact Center Enterprise (UCCE) integrates multiple components and can serve a wide spectrum of business requirements. In this book, Gary Ford, an experienced Cisco UCCE consultant brings together all the guidance you need to optimally configure and manage UCCE in any environment. The author shares in-depth insights covering both the enterprise and hosted versions of UCCE. He presents an administrator’s view of how to perform key UCCE tasks and why they work as they do. He thoroughly addresses application configuration, agents, scripting, IVR, dial plans, UCM, error handling, reporting, metrics, and many other key topics. You’ll find proven, standardized configuration examples that help eliminate errors and reduce downtime, step-by-step walkthroughs of several actual configurations, and thorough coverage of monitoring and troubleshooting UCCE systems. Cisco Unified Contact Center Enterprise (UCCE) is an indispensable resource to help you deploy and operate UCCE systems reliably and efficiently. · Understand the Cisco Unified Contact Center product portfolio and platform architecture · Choose the right single-site, multi-site, or clustered deployment model for your environment · Take a lifecycle services approach to UCCE deployment and application configuration-–including preparation, planning, design, and implementation · Implement traditional, current-generation, and next-generation call routing · Master the latest best practices for call flow scripting · Understand UCCE’s nodes and distributed processes and build a clean system startup sequence · Design, implement, and deliver unified CM/IP IVR solutions · Set up and efficiently manage UCCE databases · Make the most of UCCE’s reporting tools · Create advanced applications with Data-Driven Routing · Effectively maintain any UCCE deployment, including older versions · Use a best-practice methodology for troubleshooting, and master valuable, little-known Cisco diagnostic tools This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.

Cisco Software-Defined Access

Cisco Software-Defined Access PDF Author: Srilatha Vemula
Publisher: Cisco Press
ISBN: 0136448291
Category : Computers
Languages : en
Pages : 567

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Book Description
The definitive Cisco SD-Access resource, from the architects who train Cisco's own engineers and partners This comprehensive book guides you through all aspects of planning, implementing, and operating Cisco Software-Defined Access (SD-Access). Through practical use cases, you'll learn how to use intent-based networking, Cisco ISE, and Cisco DNA Center to improve any campus network's security and simplify its management. Drawing on their unsurpassed experience architecting solutions and training technical professionals inside and outside Cisco, the authors explain when and where to leverage Cisco SD-Access instead of a traditional legacy design. They illuminate the fundamental building blocks of a modern campus fabric architecture, show how to design a software-defined campus that delivers the most value in your environment, and introduce best practices for administration, support, and troubleshooting. Case studies show how to use Cisco SD-Access to address secure segmentation, plug and play, software image management (SWIM), host mobility, and more. The authors also present full chapters on advanced Cisco SD-Access and Cisco DNA Center topics, plus detailed coverage of Cisco DNA monitoring and analytics. * Learn how Cisco SD-Access addresses key drivers for network change, including automation and security * Explore how Cisco DNA Center improves network planning, deployment, evolution, and agility * Master Cisco SD-Access essentials: design, components, best practices, and fabric construction * Integrate Cisco DNA Center and Cisco ISE, and smoothly onboard diverse endpoints * Efficiently operate Cisco SD-Access and troubleshoot common fabric problems, step by step * Master advanced topics, including multicast flows, Layer 2 flooding, and the integration of IoT devices * Extend campus network policies to WANs and data center networks * Choose the right deployment options for Cisco DNA Center in your environment * Master Cisco DNA Assurance analytics and tests for optimizing the health of clients, network devices, and applications

CCNA Collaboration CIVND 210-065 Official Cert Guide

CCNA Collaboration CIVND 210-065 Official Cert Guide PDF Author: Brian Morgan
Publisher: Cisco Press
ISBN: 0134179293
Category : Computers
Languages : en
Pages : 762

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Book Description
Trust the best-selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for exam success. They are built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam. Master Cisco CCNA Collaboration CIVND 210-065 exam topics Assess your knowledge with chapter-opening quizzes Review key concepts with exam preparation tasks This is the eBook edition of the CCNA Collaboration CIVND 210-065 Official Cert Guide. This eBook does not include the companion CD-ROM with practice exam that comes with the print edition. CCNA Collaboration CIVND 210-065 Official Cert Guide from Cisco Press enables you to succeed on the exam the first time and is the only self-study resource approved by Cisco. Expert Cisco Collaboration engineers Brian Morgan and Jason Ball share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. This complete, official study package includes A test-preparation routine proven to help you pass the exam "Do I Know This Already?" quizzes, which enable you to decide how much time you need to spend on each section Chapter-ending exercises, which help you drill on key concepts you must know thoroughly A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies Study plan suggestions and templates to help you organize and optimize your study time Well regarded for its level of detail, study plans, assessment features, challenging review questions and exercises, this official study guide helps you master the concepts and techniques that ensure your exam success. CCNA Collaboration CIVND 201-065 Official Cert Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com. The official study guide helps you master topics on the CCNA Collaboration CIVND 210-065 exam, including the following: Cisco Collaboration components and architecture Cisco Digital Media Suite, Digital Signs, Cisco Cast, and Show and Share Cisco video surveillance components and architectures Cisco IP Phones, desktop units, and Cisco Jabber Cisco TelePresence endpoint portfolio Cisco Edge Architecture including Expressway Multipoint, multisite, and multiway video conferencing features Cisco TelePresence MCU hardware and server family Cisco TelePresence management Cisco WebEx solutions