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Author: Mark Murphy
Publisher: McGraw Hill Professional
ISBN: 1260011860
Category : Business & Economics
Languages : en
Pages : 225
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Book Description
The truth matters! New York Times bestselling author Mark Murphy returns, with the latest science and techniques for delivering tough messages without causing anger or defensiveness. The greatest workplaces have one thing in common; they speak the truth! And they do it without causing anger, resentment, or defensiveness. Unfortunately, a whopping 80 to 90 percent of employees and managers are reluctant, or struggle, to speak the truth. New York Times bestselling author Mark Murphy provides the science and tools for calmly and rationally leading people to question their preconceptions, accept new information, and eventually change their beliefs. Truth at Work shows that by moving from confrontations to conversations, from feelings to facts, and from diatribe to dialogue, you can get everyone to hear and accept hard truths. You’ll learn: • How psychological phenomena like cognitive dissonance, the Dunning-Kruger effect, and selective perception cause people to deny, resist or attack the truth • How to delayer your conversations into 4 parts (Facts, Interpretations, Reactions, Ends) and which pieces you should and shouldn’t share • How the 5-part I.D.E.A.S. Script can make someone a willing participant in a truthful dialogue • How to assess if your current approach is too tough or too soft • A checklist for diagnosing whether you need a one-time talk or multi-conversation process • How Structured Listening helps you calmly and logically control volatile conversations • The 7 phrases that make people defensive (and what you should say instead) • And much more! Whether you’re trying to gain acceptance for a brilliant discovery, convince an employee to get to work on time, stop your coworker from being a jerk or urge your boss to tell you the truth about why they’re mad, Truth At Work makes even the toughest messages easy to hear.
Author: Mark Murphy
Publisher: McGraw Hill Professional
ISBN: 1260011860
Category : Business & Economics
Languages : en
Pages : 225
Get Book Here
Book Description
The truth matters! New York Times bestselling author Mark Murphy returns, with the latest science and techniques for delivering tough messages without causing anger or defensiveness. The greatest workplaces have one thing in common; they speak the truth! And they do it without causing anger, resentment, or defensiveness. Unfortunately, a whopping 80 to 90 percent of employees and managers are reluctant, or struggle, to speak the truth. New York Times bestselling author Mark Murphy provides the science and tools for calmly and rationally leading people to question their preconceptions, accept new information, and eventually change their beliefs. Truth at Work shows that by moving from confrontations to conversations, from feelings to facts, and from diatribe to dialogue, you can get everyone to hear and accept hard truths. You’ll learn: • How psychological phenomena like cognitive dissonance, the Dunning-Kruger effect, and selective perception cause people to deny, resist or attack the truth • How to delayer your conversations into 4 parts (Facts, Interpretations, Reactions, Ends) and which pieces you should and shouldn’t share • How the 5-part I.D.E.A.S. Script can make someone a willing participant in a truthful dialogue • How to assess if your current approach is too tough or too soft • A checklist for diagnosing whether you need a one-time talk or multi-conversation process • How Structured Listening helps you calmly and logically control volatile conversations • The 7 phrases that make people defensive (and what you should say instead) • And much more! Whether you’re trying to gain acceptance for a brilliant discovery, convince an employee to get to work on time, stop your coworker from being a jerk or urge your boss to tell you the truth about why they’re mad, Truth At Work makes even the toughest messages easy to hear.
Author: Joanna Paliszkiewicz
Publisher: Taylor & Francis
ISBN: 1000761908
Category : Business & Economics
Languages : en
Pages : 299
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Book Description
Trust and Digital Business: Theory and Practice brings together the theory and practice of trust and digital business. The book offers a look at the current state, including a comprehensive overview of both research and practical applications of trust in business. Readers will gain from this book in the following areas: knowledge across disciplines on trust in business, theoretical underpinnings of trust and how it sustains itself through digital dissemination, and empirically-validated practice regarding trust and its related concepts. The international team of authors from seven countries (Finland, Germany, Italy, Malaysia, Poland, Turkey, and the United States) ensures the diversity and quality of the content. The intended audiences of this book are professionals, scholars, and students.
Author: Robert Lawrence Kuhn
Publisher: McGraw-Hill Companies
ISBN:
Category : Performing Arts
Languages : en
Pages : 440
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Book Description
Fifty internationally renowned scientists and scholars challenge all manner of current belief, from general consciousness to the Big Bang, in this official companion volume to the groundbreaking new PBS series.
Author: Dennis R. Trumble
Publisher: Prometheus Books
ISBN: 1616147563
Category : Science
Languages : en
Pages : 348
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Book Description
How science can convey a profound sense of wonder, connectedness, and optimism about the human condition. This book makes a compelling case that now more than ever the public at large needs to appreciate the critical-thinking tools that science has to offer and be educated in basic science literacy. The author emphasizes that the methods and facts of science are accessible to everyone, and that, contrary to popular belief, understanding science does not require extraordinary intelligence. He also notes that scientific rationality and critical thinking are not only good for our physical well-being but also are fully in sync with our highest moral codes. He illustrates the many ways in which the scientific worldview offers a profound sense of wonder, connectedness, and optimism about the human condition, an inspiring perspective that satisfies age-old spiritual aspirations. At a time of daunting environmental challenges and rampant misinformation, this book provides a welcome corrective and reason to hope for the future.
Author: Mark Murphy
Publisher: McGraw Hill Professional
ISBN: 0071785868
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
Build a high-performance workforce by abandoning skills-based hiring practices and focusing on employee attitude Hiring for Attitude offers a groundbreaking approach to recruiting, assessing, and selecting people with both tremendous skills but, more importantly, an attitude that aligns with the organization’s culture. Murphy cites his own company’s research and examines recent scientific studies about the practical effects a person’s attitude has on the outcome of his or her job performance. Clear and practical lessons are illuminated by numerous case studies of organizations like Microchip, Southwest Airlines, and The Ritz-Carlton.
Author: Art Lindsley
Publisher: InterVarsity Press
ISBN: 9780830832354
Category : Religion
Languages : en
Pages : 196
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Book Description
Art Lindsley ably demonstrates that faith in Christ is necessarily opposed to and incompatible with the abuses of oppression, arrogance, intolerance, self-righteousness, closed-mindedness and defensiveness. Surprisingly, he shows that it is relativism which often harbors dangerous, inflexible absolutisms.
Author: Dafna Blaschkauer
Publisher: Editora Gente
ISBN: 6555443987
Category : Business & Economics
Languages : en
Pages : 191
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Book Description
SUCCESS IS WORKING ON SOMETHING YOU ARE PASSIONATE ABOUT. IT'S HAVING THE FREEDOM OF CHOICE AND BEING HAPPY IN A PROCESS OF CONTINUOUS DEVELOPMENT AND LEARNING. In an increasingly fast-paced world, we cannot continue to believe that only technical knowledge will be enough in the workplace to pave the way for an exceptional career. We live in a scenario of constant innovation, and what universities and recruiters don't tell us is that the professional who truly stands out is the one who can combine knowledge with behavioral skills, transforming them into powerful tools for success. In Power Skills, Dafna Blaschkauer, a renowned executive in the international corporate market, presents the ways to master the powerful skills that already exist within you and awaken your maximum power, something essential for achieving success in your career and life. Once you understand that hard and soft skills alone are not enough to enhance your professional life, but rather a combination of the two, developed until they become Power Skills, you will be on the right path to transform your journey. Here, you will learn: How to map your Power Skills and use them to your advantage; The skills you need to stand out in any job market; A simple and practical method to enhance your discipline and accomplish what needs to be done; Techniques for saying "no" elegantly and better controlling your schedule; How to transform day-to-day challenges and adversity into growth opportunities; Strategies to improve your communication, collaboration, and empathy, and how they will help you build healthier relationships, enhancing your career; How to recognize behaviors that block you from achieving your goals; How to reach your maximum power and fulfill your dreams by combining your technical knowledge with what's best within you.
Author: Deb Bright
Publisher: AMACOM
ISBN: 0814434827
Category : Business & Economics
Languages : en
Pages : 282
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Book Description
Nobody likes criticism. Handled poorly, it too often stings and breeds resentment-and most of us try to avoid it at all costs. But criticism-crafted carefully and communicated skillfully-promotes trust and respect, motivates individuals, and serves as a catalyst for change. It has the ability to turbocharge workplaces and careers. If that sounds far-fetched, it's because few understand how to properly give and receive the kind of critical feedback that brings positive results. The Truth Doesn't Have to Hurt rejuvenates this powerful but neglected art form. Executives, managers, team leaders-anyone who needs to temper praise with a dose of reality-will learn to: Deliver the truth and have it taken as helpful * Create an atmosphere of acceptance * Avoid mistakes that sabotage an exchange * Control how they receive criticism so they benefit-even if it's badly presented Ignoring problems or always saying nice things will only maintain the status quo. This research-backed book delivers proven techniques and tools for motivating people and triggering improvement-swiftly and painlessly.
Author: Mark Murphy
Publisher: Leadership IQ Fast Reads
ISBN: 9781732048447
Category : Business & Economics
Languages : en
Pages : 166
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Book Description
From New York Times bestseller Mark Murphy comes the definitive guide to leadership styles!What's your leadership style? You have a particular style, of course, but do you know what it is and how it compares to the styles of other leaders? Do you know what types of employees respond best to your leadership style? And in which situations your particular leadership style is likely to generate the best results?Based on a study of more than 300,000 leaders, we've discovered the four fundamental leadership styles: Pragmatist, Idealist, Steward and Diplomat. Each one has strengths and weaknesses, so if you want to be an exceptional leader, you need to understand how to best leverage your personal leadership style to achieve maximal results from your team.Mark Murphy is a New York Times bestselling author, contributor to Forbes, and the founder of Leadership IQ, a research and training firm. Mark has consistently been ranked as one of the Top 30 leadership gurus in the world, and his books include Truth At Work: The Science of Delivering Tough Messages, Hundred Percenters: Challenge Your People to Give It Their All and They'll Give You Even More, Hiring for Attitude, and HARD Goals: The Science of Getting From Where You Are to Where You Want to Be. His work has appeared in The Wall Street Journal, The New York Times, Fortune, Forbes, Bloomberg BusinessWeek, and U.S. News & World Report. Mark has also appeared on CNN, NPR, CBS Sunday Morning, and ABC's 20/20.
Author: James M. Kouzes
Publisher: John Wiley & Sons
ISBN: 0470872438
Category : Business & Economics
Languages : en
Pages : 233
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Book Description
A fresh look at what it means to lead from two of the biggest names in leadership In these turbulent times, when the very foundations of organizations and societies are shaken, leaders need to move beyond pessimistic predictions, trendy fads, and simplistic solutions. They need to turn to what's real and what's proven. In their engaging, personal, and bold new book, bestselling authors James Kouzes and Barry Posner reveal ten time-tested truths that discuss what every leader must know, the questions they must be prepared to answer, and the real-world issues they will likely face. In the book, you’ll find: Material based on thirty years of research, more than one million responses to Kouzes and Posner's leadership assessment, and the questions people most want leaders to answer Explorations of the fundamental, enduring truths of leadership that hold constant regardless of context or circumstance-leaders make a difference, credibility, values, trust, leading by example, heart, and more Demonstrations of emerging leaders and what they need to know to be effective Fans of The Leadership Challenge will find a dynamic new look at the real challenges leaders face today. The book draws from cases spanning three generations of leaders from around the world. It’s an indispensable resource leaders can use to do their real and necessary work-bringing about the essential changes that will renew organizations and communities.
