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Author: Dennis Reina PhD
Publisher: Berrett-Koehler Publishers
ISBN: 1626562598
Category : Business & Economics
Languages : en
Pages : 239
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Book Description
This new edition of a classic, bestselling book has been revised and updated throughout and includes a new chapter on Forgiveness in the Workplace
Author: Dennis Reina PhD
Publisher: Berrett-Koehler Publishers
ISBN: 1626562598
Category : Business & Economics
Languages : en
Pages : 239
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Book Description
This new edition of a classic, bestselling book has been revised and updated throughout and includes a new chapter on Forgiveness in the Workplace
Author: Dennis S. Reina
Publisher:
ISBN: 9781630000004
Category : Interpersonal relations
Languages : en
Pages : 0
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Book Description
Author: Dennis S. Reina
Publisher: Berrett-Koehler Publishers
ISBN: 1605099449
Category : Business & Economics
Languages : en
Pages : 232
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Book Description
An expert guide to resolving coworker conflicts and healing hurt feelings and resentments, to create a more productive—and pleasant—environment. Are you feeling less engaged, less committed, and more skeptical at work? Do you find yourself isolated? Or are you caught in the middle of co-workers’ interpersonal conflicts? If so, you may be experiencing the symptoms of broken trust in workplace relationships. Small but hurtful situations accumulate over time into the confidence-busting, commitment-breaking, energy-draining patterns consistent with broken trust. Everyone has experienced gossiping, missed deadlines, someone taking credit for other people’s work, or “little white lies.” You may have been hurt. You may have realized that you inadvertently let others down. Or you may be wondering how to help others reeling from broken trust. No matter your vantage point, this new book from two award-winning authors and consultants to top-tier organizations offers a proven seven-step process to heal pain and rebuild trust. This compassionate, practical approach helps you reframe the experience, take responsibility, forgive, let go, and move on. You can feel motivated to go to work again—and safe to be more fully who you are, giving your organization your best thinking, highest intention, risk-taking, and creativity. And in a place of self-discovery, self-trust, and authenticity, you can connect more fully with others in your personal life as well. While there have been many books on recovering from betrayal in personal relationships, this is the first to focus specifically on the workplace—and the first to give equal weight to what to do when you have hurt others. “Rebuilding trust is a job you cannot ignore if you want a thriving workplace. Don’t miss this book.” —John Kador, author of Effective Apology
Author: Dennis S. Reina
Publisher: ReadHowYouWant.com
ISBN: 1442970146
Category :
Languages : en
Pages : 410
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Book Description
Author: Dennis Reina, Ph.D.
Publisher: National Geographic Books
ISBN: 1626562571
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
Trust is a key differentiator for high-performing organizations. It makes bold initiatives possible, difficult transitions easier, and everyday workflow more effective. Yet trust can be hard to build and sustain because most people aren’t aware of the subtle and unintentional ways they test and break trust in their workplace relationships every day. In this updated edition of their award-winning book, Dennis and Michelle Reina show how anyone at any level—not just those at the top—can take action and change his or her behavior to create, build, and sustain trust in the workplace. Drawing on over twenty years of research and experience in hundreds of organizations, the Reinas define the three key dimensions of trust and describe the specific everyday behaviors that build each dimension. They provide a proven seven-step process for restoring trust when it’s been tested or betrayed and offer completely new material for strengthening self-trust. This book is about the power of trust: the energy that exists when it’s present, the pain that arises when it’s been broken, and the transformation that occurs when it’s been restored. This revised edition is a new and improved guide for people who want to unleash the power of what they’re able to accomplish through building trust-based workplace relationships.
Author: John M. Gottman
Publisher: W. W. Norton & Company
ISBN: 0393707407
Category : Psychology
Languages : en
Pages : 667
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Book Description
An eminent therapist explains what makes couples compatible and how to sustain a happy marriage. For the past thirty-five years, John Gottman’s research has been internationally recognized for its unprecedented ability to precisely measure interactive processes in couples and to predict the long-term success or failure of relationships. In this groundbreaking book, he presents a new approach to understanding and changing couples: a fundamental social skill called “emotional attunement,” which describes a couple’s ability to fully process and move on from negative emotional events, ultimately creating a stronger relationship. Gottman draws from this longitudinal research and theory to show how emotional attunement can downregulate negative affect, help couples focus on positive traits and memories, and even help prevent domestic violence. He offers a detailed intervention devised to cultivate attunement, thereby helping couples connect, respect, and show affection. Emotional attunement is extended to tackle the subjects of flooding, the story we tell ourselves about our relationship, conflict, personality, changing relationships, and gender. Gottman also explains how to create emotional attunement when it is missing, to lay a foundation that will carry the relationship through difficult times. Gottman encourages couples to cultivate attunement through awareness, tolerance, understanding, non-defensive listening, and empathy. These qualities, he argues, inspire confidence in couples, and the sense that despite the inevitable struggles, the relationship is enduring and resilient. This book, an essential follow-up to his 1999 The Marriage Clinic, offers therapists, students, and researchers detailed intervention for working with couples, and offers couples a roadmap to a stronger future together.
Author: Dennis S. Reina
Publisher: Berrett-Koehler Publishers
ISBN: 1576759490
Category : Business & Economics
Languages : en
Pages : 274
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Book Description
In competitive global economy, organisations sometimes must make difficult or even painful changes. This title is about trust - the power when it exists, the problems when it doesn't, the pain when it is betrayed and what you can do to restore it. It provides an approach to trust that outlines a common language to discuss trust constructively.
Author: Charles Feltman
Publisher:
ISBN: 9780988953864
Category :
Languages : en
Pages : 84
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Book Description
Author: Robert F. Hurley
Publisher: John Wiley & Sons
ISBN: 1118072642
Category : Business & Economics
Languages : en
Pages : 258
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Book Description
A proven model to create high-performing, high-trust organizations Globally, there has been a decline in trust over the past few decades, and only a third of Americans believe they can trust the government, big business, and large institutions. In The Decision to Trust, Robert Hurley explains how this new culture of cynicism and distrust creates many problems, and why it is almost impossible to manage an organization well if its people do not trust one another. High-performing, world-class companies are almost always high-trust environments. Without this elusive, important ingredient, companies cannot attract or retain top talent. In this book, Hurley reveals a new model to measure and repair trust with colleagues managers and employees. Outlines a proven Decision to Trust Model (DTM) of ten factors that establish whether or not one party will trust the other Filled with original examples from Daimler, PriceWaterhouse Coopers, Goldman Sachs, Microsoft, QuikTrip, General Electric, Procter and Gamble, AzKoNobel, Johnson and Johnson, Whole Foods, and Zappos Reveals how leaders in Asia, Europe, and North America have used the DTM to build high-trust organizations Covering trust building in teams, across functions, within organizations and across national cultures, The Decision to Trust shows how any organization can improve trust and the bottom line.
Author: Robert C. Solomon
Publisher: Oxford University Press
ISBN: 0199839468
Category : Philosophy
Languages : en
Pages : 193
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Book Description
In business, politics, marriage, indeed in any significant relationship, trust is the essential precondition upon which all real success depends. But what, precisely, is trust? How can it be achieved and sustained? And, most importantly, how can it be regained once it has been broken? In Building Trust, Robert C. Solomon and Fernando Flores offer compelling answers to these questions. They argue that trust is not something that simply exists from the beginning, something we can assume or take for granted; that it is not a static quality or "social glue." Instead, they assert that trust is an emotional skill, an active and dynamic part of our lives that we build and sustain with our promises and commitments, our emotions and integrity. In looking closely at the effects of mistrust, such as insidious office politics that can sabotage a company's efficiency, Solomon and Flores demonstrate how to move from naïve trust that is easily shattered to an authentic trust that is sophisticated, reflective, and possible to renew. As the global economy makes us more and more reliant on "strangers," and as our political and personal interactions become more complex, Building Trust offers invaluable insight into a vital aspect of human relationships.
