Training Skills for Library Staff

Training Skills for Library Staff PDF Author: Barbara Allan
Publisher:
ISBN: 9780810847477
Category : Language Arts & Disciplines
Languages : en
Pages : 0

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Book Description
Many information and library practitioners are engaged in training activities in their daily work, and both need and want to know about new approaches to learning. In Training Skills for Library Staff, veteran trainer Barbara Allan takes the mystery out of the potentially unfamiliar and the mindless from the tried and true.

Training Skills for Library Staff

Training Skills for Library Staff PDF Author: Barbara Allan
Publisher:
ISBN: 9780810847477
Category : Language Arts & Disciplines
Languages : en
Pages : 0

Get Book Here

Book Description
Many information and library practitioners are engaged in training activities in their daily work, and both need and want to know about new approaches to learning. In Training Skills for Library Staff, veteran trainer Barbara Allan takes the mystery out of the potentially unfamiliar and the mindless from the tried and true.

Training skills for information and library staff

Training skills for information and library staff PDF Author:
Publisher:
ISBN:
Category :
Languages : nl
Pages : 244

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Book Description


Staff Development

Staff Development PDF Author: Library Leadership and Management Association. Human Resources Section. Staff Development Committee
Publisher: American Library Association
ISBN: 0838911498
Category : Business & Economics
Languages : en
Pages : 232

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Book Description
This new edition offers unique, state-of-the-art perspectives on library staff development and training.

Training Skills for Information and Library Staff

Training Skills for Information and Library Staff PDF Author: Barbara Allan
Publisher: Library Assn Pub Limited
ISBN: 9781856043724
Category : Education
Languages : en
Pages : 244

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Book Description
Many information and library practitioners are involved in training activities in their daily work. There is an increasing interest in accelerated learning and new approaches to teaching and learning such as neuro-linguistic programming. This guide fills a gap in the literature by applying these ideas to training in information and library work, but it also covers more well-established ideas about how we learn. It attempts to turn theory into practice by focusing on a wide range or training activities and offering many examples of excellent modern practice.

Core Technology Competencies for Librarians and Library Staff

Core Technology Competencies for Librarians and Library Staff PDF Author: Susan M. Thompson
Publisher:
ISBN:
Category : Computers
Languages : en
Pages : 268

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Book Description
Ideal for public and academic libraries, Core Technology Competencies for Libraries provides an excellent starting point for you to define and evaluate the right inventory of technical skills and management attributes for yourself and your staff. Lita experts share their experience on technical competencies expected of all libraries and library staff; technical competencies needed by specialists like technology managers, or systems and IT librarians, and success stories about meeting performance standards that will show you how major libraries have demonstrated best practices in technology competency. Employing the skill enhancement tools in this book will help staff that work hard to also ¿work smart¿, and take advantage of technology to improve collections and service.

Developing Library Staff for the 21st Century

Developing Library Staff for the 21st Century PDF Author: Maureen Sullivan
Publisher: Routledge
ISBN: 1000757838
Category : Language Arts & Disciplines
Languages : en
Pages : 138

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Book Description
This book, first published in 1991, presents a variety of insightful perspectives on how proper human resources management strategies can provide library staff members at all levels with the skills needed for libraries of the future. The shift of the concept of management from control to development means that library administrators must adapt to a more inclusive definition of the human resources field. In addition to such administration activities as recruitment, wage and payroll management, and benefits, human resources management now encompasses all activities that promote greater job satisfaction and support the development of individuals within the context of the workplace. This valuable book examines some of the procedures that can help library managers identify the human resources in their organizations; design and implement programs, policies, and procedures to address these issues; and commit the necessary resources to support the full development of all library staff.

Stellar Customer Service

Stellar Customer Service PDF Author: Mou Chakraborty
Publisher: Bloomsbury Publishing USA
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 142

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Book Description
From librarians to volunteer workers, staff to student workers, all library personnel need to deliver great customer service. This book presents innovative instructional methods that will inspire you to take a fresh approach to customer service training. Customer service is one of the most critical staff development training areas in the library world. Every member of a library's staff who interacts with the public needs the specialized skills and tools to work with a diverse clientele. This book addresses the need for staff training for various kinds of libraries, covering public and academic libraries of various sizes, medical libraries, law libraries, and state organization and joint-use libraries. Each chapter of Stellar Customer Service: Training Library Staff to Exceed provides practical advice and creative solutions for showing staff how to handle customer service issues. The book identifies the essential skills and tools staff at all levels—from librarians and staff to student workers and volunteers—must have to contribute to your library's success. Readers will learn innovative training methods, see how a wide range of libraries have approached this perennial staff issue, and get excited about approaching their own customer service training in fresh new ways.

A Complete Guide to Training Library Staff

A Complete Guide to Training Library Staff PDF Author: Emily Leachman
Publisher: Bloomsbury Publishing USA
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 107

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Book Description
This practical guidebook presents an infrastructure for training library staff, starting with a robust onboarding process and continuing through a staff member's entire duration at an institution. Because library services and resources can change rapidly, ongoing training is an important aspect of library operations. Training can be a particular challenge at large, multi-branch library systems, because it can be difficult to ensure all staff are able to receive the relevant information. Written for library managers and training leaders, A Complete Guide to Training Library Staff presents a comprehensive lifecycle for staff development with a focus on tools and techniques to build a sustainable training program, set staff up for success in their positions, and develop a positive and supportive community across the library. Authors Emily Leachman and A. Garrison Libby spearheaded their library's movement to largely online trainings, which are inclusive of staff at all branch locations. This practical guidebook helps managers and trainers develop a comprehensive plan that allows new staff to quickly become acquainted with the operations of the library, provides ongoing training to make staff aware of new procedures and services, and creates a collaborative and supportive training environment to empower staff to learn and lead.

Customer Care

Customer Care PDF Author: Pat Gannon-Leary
Publisher: Elsevier
ISBN: 178063031X
Category : Language Arts & Disciplines
Languages : en
Pages : 263

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Book Description
Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care course to suit the requirements and training needs of their own staff. - Dual use – reference work and/or training manual - Potential as a text book - Applicable to a wider context than LIS – could be used for a whole HEI institutional approach to customer care or in local authorities/public services

Training for Library Service

Training for Library Service PDF Author: Carnegie Corporation of New York
Publisher:
ISBN:
Category : Librarians
Languages : en
Pages : 186

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Book Description