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Author: John S Oakland
Publisher: Routledge
ISBN: 1136354468
Category : Business & Economics
Languages : en
Pages : 282
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Book Description
Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization. Drawing on extensive research and case study work conducted within Oakland Consulting and its Research Division, the European Centre for Business Excellence, it shows how to set clear direction and fulfil desired goals through key business and people development processes and regular performance measurement. These are the secrets of successful strategy deployment and change management.
Author: John S Oakland
Publisher: Routledge
ISBN: 1136354468
Category : Business & Economics
Languages : en
Pages : 282
Get Book Here
Book Description
Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization. Drawing on extensive research and case study work conducted within Oakland Consulting and its Research Division, the European Centre for Business Excellence, it shows how to set clear direction and fulfil desired goals through key business and people development processes and regular performance measurement. These are the secrets of successful strategy deployment and change management.
Author: John S. Oakland
Publisher: Routledge
ISBN: 0750652713
Category : Business & Economics
Languages : en
Pages : 282
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Book Description
Total Organizational Excellence derives some of its material from TQM, but extends and reorganises those principles around a new framework in which people and culture, business process re-engineering and benchmarking predominate.
Author: Sandra L Furterer
Publisher: Quality Press
ISBN: 1951058070
Category : Business & Economics
Languages : en
Pages : 555
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Book Description
This handbook is a comprehensive reference designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with today’s technological and societal concerns. The fifth edition of the ASQ Certified Manager of Quality/Organizational Excellence Handbook (CMQ/OE) has undergone some significant content changes in order to provide more clarity regarding the items in the body of knowledge (BoK). Examples have been updated to reflect more current perspectives, and new topics introduced in the most recent BoK are included as well. This handbook addresses: • Historical perspectives relating to the continued improvement of specific aspects of quality management • Key principles, concepts, and terminology • Benefits associated with the application of key concepts and quality management principles • Best practices describing recognized approaches for good quality management • Barriers to success, common problems you may encounter, and reasons why some quality initiatives fail • Guidance for preparation to take the CMQ/OE examination A well-organized reference, this handbook will certainly help individuals prepare for the ASQ CMQ/OE exam. It also serves as a practical, day-to-day guide for any professional facing various quality management challenges.
Author: David L. Goetsch
Publisher:
ISBN: 9780536709219
Category : Total quality management
Languages : en
Pages : 886
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Book Description
A direct, straightforward text, this title provides students with material that focuses on making the theories and principles of total quality practical and useful in a real-world setting. It covers all of the elements of total quality, including several that receive little or no attention in other total quality books.
Author: David L. Goetsch
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 680
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Book Description
This textbook features a straightforward, practical look at applying the theories and principles of total quality in the real world. Key topics covered include global competitiveness, strategic management, quality culture, employee empowerment, leadership, teamwork, communication, and education and training.
Author: John S. Oakland
Publisher: Routledge
ISBN: 9780750689250
Category : Business & Economics
Languages : en
Pages : 480
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Book Description
Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case studies which illuminate hands-on application of the theories of TQM within the Pacific Rim region and include: Australia, New Zealand, Fiji, Singapore, Hawaii, Hong Kong and Malaysia.
Author: Russell T. Westcott
Publisher: Quality Press
ISBN: 0873898613
Category : Business & Economics
Languages : en
Pages : 513
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Book Description
This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of this fourth edition has been revised to reflect a more current global perspective and to match the updated Body of Knowledge (BoK) of ASQs Certified Manager of Quality/Organizational Excellence (CMQ/OE). In order to provide a broad perspective of quality management, this book has specifically been written to address: Historical perspectives relating to the evolution of particular aspects of quality management, including recognized experts and their contributions Key principles, concepts, and terminology relevant in providing quality leadership, and communicating quality needs and results Benefits associated with the application of key concepts and quality management principles Best practices describing recognized approaches for good quality management Barriers to success, including common problems that the quality manager might experience when designing and implementing quality management, and insights as to why some quality initiatives fail Guidance for preparation to take the CMQ/OE examination. Organized to follow the BoK exactly, throughout each section of this handbook the categorical BoK requirements associated with good quality management practices for that section are shown in a box preceding the pertinent text. These BoK requirements represent the range of content and the cognitive level to which multiple-choice questions can be presented. Although this handbook thoroughly prepares individuals for the ASQ CMQ/OE exam, the real value resides in post-exam usage as a day-to-day reference source for assessing quality applications and methodologies in daily processes. The content is written from the perspective of practitioners, and its relevance extends beyond traditional product quality applications.
Author: Patrick J. McDonnell
Publisher: Sunrise Publishing Company (IL)
ISBN: 9780972226202
Category : Business & Economics
Languages : en
Pages : 288
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Book Description
Excellence is a competive advantage and whose who can create it are valued organizational assets. This is a book about achieving organizational excellence. It is for those who truly wish to make a difference by leading their organizations to excellence. The premise of the book is clear and direct. Creating excellence requires change. Change requires trust, and trust an only be created by principled leaders.This book is unique and practical. Most books on organizational excellence tell the reader what to do. This book tells the reader how to do it. The book sets forth a six-step process for achieving excellence that the author developed over a 30-year career as a Marine officer, CBA questions, suggestions, lists, summaries and case studies make the principles understand.
Author: H. James Harrington
Publisher: Paton Professional
ISBN: 9781932828061
Category : Business & Economics
Languages : en
Pages : 184
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Book Description
Author: David L. Goetsch
Publisher: Prentice Hall
ISBN: 9780131971349
Category : Employee empowerment
Languages : en
Pages : 814
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Book Description
An instructor's manual and a set of PowerPoint transparencies are available to supplement the text.
