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The Universal Service Desk (USD)

The Universal Service Desk (USD) PDF Author: Brian Johnson
Publisher: IT Governance Ltd
ISBN: 178778150X
Category : Computers
Languages : en
Pages : 244

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Book Description
The Universal Service Desk (USD) – Implementing, controlling and improving service delivery defines what a USD is, why it is valuable to an organisation and how to build and implement one. It also discusses the evolution of the USD as part of integrated workplace management.