The UCOA Ombuds Handbook PDF Download
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Author:
Publisher:
ISBN:
Category : College administration
Languages : en
Pages : 200
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Book Description
Author:
Publisher:
ISBN:
Category : College administration
Languages : en
Pages : 200
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Book Description
Author: James T. Ziegenfuss, Jr.
Publisher: McFarland
ISBN: 0786485329
Category : Business & Economics
Languages : en
Pages : 215
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Book Description
Public and private organizations can benefit from the creation and implementation of an ombudsman program designed to problem-solve at the organizational level. This timely book presents the ombudsman in concept and in practice, offering full design and operational details from start-up to key activities and roles, as well as the benefits for the top executives, the employees and the customers. Case studies from numerous fields are examined to illustrate how a strong ombudsman program is vital to avoiding litigation, resolving conflicts and assisting management.
Author: Charles L. Howard
Publisher:
ISBN: 9781639050536
Category : Abuse of administrative power
Languages : en
Pages : 0
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Book Description
This book is a practical guide for anyone with questions about what ombuds programs are and how they operate. Part I presents the author's expert responses to common questions and concerns about ombuds programs, and Part II uses real-world examples to illustrate the unique value that ombuds programs provide.
Author: Charles L. Howard
Publisher: American Bar Association
ISBN: 9781604427783
Category : Law
Languages : en
Pages : 678
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Book Description
This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.
Author: William A. Kaplin
Publisher: John Wiley & Sons
ISBN: 0470623624
Category : Education
Languages : en
Pages : 862
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Book Description
The student affairs market has experienced a great boom in the last decade. Based on the fourth edition of the indispensable guide to the laws that bear on the conduct of higher education, this updated student affairs edition provides a reference and guide for student affairs practitioners and graduate students in student affairs administration courses. This volume combines sections that are pertinent to student affairs practitioners, as well as the government regulatory and administrative issues found in the full Fourth Edition. It is thus the most comprehensive and easy-to-use volume for student affairs officers and students.
Author: Qi Li
Publisher: Springer Science & Business Media
ISBN: 3642398138
Category : Education
Languages : en
Pages : 196
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Book Description
This book will examine how universities in China and the US are responding to markets and increasing global competition. For both countries, a university education is seen as key to economic development. While China and the US have two very different political systems, they represent the two largest economies in the world and share beliefs that higher education plays an integral role to economic development. The book will bring together scholars with multiple perspectives on the topic to create dialogue around similarities and differences. This book will appeal to students, scholars, and higher educational administrators in both countries and other countries as well who are seeking to understand the strategic change in higher education in both China and the US. ​
Author: Nancy Erbe
Publisher:
ISBN:
Category : Conflict management
Languages : en
Pages : 200
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Book Description
Author: William C. Warters
Publisher: Jossey-Bass
ISBN:
Category : Education
Languages : en
Pages : 308
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Book Description
Sponsored by the Conflict Resolution Education Network "Far and away the most comprehensive guide available.... Warterspresents a wide range of possible program structures and providesthe information that organizers and participants need to select thebestoption." --James B. Boskey (1942-1999), former editor and publisher, TheAlternative Newsletter, and former professor of law, Seton HallLaw School, New Jersey "Professionally written, logically organized, and delivered in apersonal style that is appealing to the reader.... A thoughtfulbalance of theory with pragmatic suggestions for developing andintegrating a mediation program on campus." --Roger Witherspoon, vice president, Student Development, John JayCollege of Criminal Justice "Warters not only conveys the need for mediation on campus, butthe importance of relating mediation to existing mechanisms such asstudent judicial affairs and other grievance processes." --Gene Zdziarski, developer of Student Conflict Resolution Servicesand associate director of Student Life, Texas A&M University,and former board member of the Association for Student JudicialAffairs Learn how to design, implement, manage, and evaluate mediationand conflict resolution programs on all types of campuses. WilliamC. Warters--a widely-known authority on dispute resolution inhigher education--offers administrators, faculty, student servicesprofessionals, and student groups step-by-step advice on mediationprogram development. He draws on case examples and ideas fromcampuses across the country to illustrate strategies for developingcreative and effective responses to conflict. Readers will find aten-step guide for creating new programs, plus advice on stafftraining, program promotion, results evaluation, and more. Sampleforms, policy language, promotional materials, mission statements,assessment questions, and a case management script are among themany resources provided in this guide.
Author: E. Wendy Trachte-Huber
Publisher: Anderson Publishing Company (OH)
ISBN:
Category : Law
Languages : en
Pages : 1436
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Book Description
Author: Mary Ellen Smith Glasgow, PhD, RN, ACNS-BC, ANEF, FAAN
Publisher: Springer Publishing Company
ISBN: 0826161936
Category : Medical
Languages : en
Pages : 419
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Book Description
Understand the legal framework that provides the structure of Nursing! This is the only current text to critically examine the vast array of legal and ethical matters confronting nursing faculty in classroom and clinical settings. Designed to assist students preparing to be nurse educators, academic nursing administrators, and novice and seasoned faculty in making real-life decisions about academic issues within a legal and ethical framework. Replete with practical advice from experts in the fields of nursing, law, and ethics, this text guides the reader through legal and ethical principles, analyses of relevant case-based scenarios, and practical recommendations for handling problems in accordance with existing laws and institutional policy. Clearly and concisely written and organized, this text provides a comprehensive description of the legal process, including higher education law, the courts, case law, the role of a university attorney, and how to read and cite judicial decisions. Real-world case scenarios and detailed analyses of pertinent issues, including coverage of incivility, discrimination, harassment, academic dishonesty, and freedom of speech, are examined from the perspective of students, faculty, and administrators. Key Features: Written by a nursing dean, a former nursing dean, an ethicist, and a higher education attorney An entire section of legal and ethical cases, featuring a unique philosophical and ethical perspective Delivers best practices for nursing faculty Provides tips on when to consult the university attorney, critical elements to consider, actions to take when law and ethics conflict, helpful resources, and a glossary of legal terms An Instructor’s Manual and discussion questions facilitate teaching.
