A Great Place to Work For All

A Great Place to Work For All PDF Author: Michael C. Bush
Publisher: Berrett-Koehler Publishers
ISBN: 1523095091
Category : Business & Economics
Languages : en
Pages : 252

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Book Description
Cover -- Half Title -- Title -- Copyright -- Dedication -- Contents -- Foreword A Better View of Motivation -- Introduction A Great Place to Work For All -- PART ONE Better for Business -- Chapter 1 More Revenue, More Profit -- Chapter 2 A New Business Frontier -- Chapter 3 How to Succeed in the New Business Frontier -- Chapter 4 Maximizing Human Potential Accelerates Performance -- PART TWO Better for People, Better for the World -- Chapter 5 When the Workplace Works For Everyone -- Chapter 6 Better Business for a Better World -- PART THREE The For All Leadership Call -- Chapter 7 Leading to a Great Place to Work For All -- Chapter 8 The For All Rocket Ship -- Notes -- Thanks -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- R -- S -- T -- U -- V -- W -- Z -- About Us -- Authors

A Great Place to Work For All

A Great Place to Work For All PDF Author: Michael C. Bush
Publisher: Berrett-Koehler Publishers
ISBN: 1523095091
Category : Business & Economics
Languages : en
Pages : 252

Get Book

Book Description
Cover -- Half Title -- Title -- Copyright -- Dedication -- Contents -- Foreword A Better View of Motivation -- Introduction A Great Place to Work For All -- PART ONE Better for Business -- Chapter 1 More Revenue, More Profit -- Chapter 2 A New Business Frontier -- Chapter 3 How to Succeed in the New Business Frontier -- Chapter 4 Maximizing Human Potential Accelerates Performance -- PART TWO Better for People, Better for the World -- Chapter 5 When the Workplace Works For Everyone -- Chapter 6 Better Business for a Better World -- PART THREE The For All Leadership Call -- Chapter 7 Leading to a Great Place to Work For All -- Chapter 8 The For All Rocket Ship -- Notes -- Thanks -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- R -- S -- T -- U -- V -- W -- Z -- About Us -- Authors

The Speaker's Office

The Speaker's Office PDF Author: Subhash C. Kashyap
Publisher:
ISBN:
Category : Political Science
Languages : en
Pages : 316

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Book Description
The Book Focuses On The Election Procedure, The Role And Functions, The Debate On The Appropriate Relationship Between The Speaker And Political Parties, And The Personalities And Contributions As Speaker Of The Twelve Speakers Of Loksabha. The Book Would Be Useful By Parliamentarians And Students And Scholars In The Fields Of Parliamentary Political Science, Legislative Process And Legislative Management Studies.

Quiet Power

Quiet Power PDF Author: Susan Cain
Publisher: Penguin
ISBN: 1101629800
Category : Juvenile Nonfiction
Languages : en
Pages : 288

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Book Description
The monumental bestseller Quiet has been recast in a new edition that empowers introverted kids and teens Susan Cain sparked a worldwide conversation when she published Quiet: The Power of Introverts in a World That Can’t Stop Talking. With her inspiring book, she permanently changed the way we see introverts and the way introverts see themselves. The original book focused on the workplace, and Susan realized that a version for and about kids was also badly needed. This book is all about kids' world—school, extracurriculars, family life, and friendship. You’ll read about actual kids who have tackled the challenges of not being extroverted and who have made a mark in their own quiet way. You’ll hear Susan Cain’s own story, and you’ll be able to make use of the tips at the end of each chapter. There’s even a guide at the end of the book for parents and teachers. This insightful, accessible, and empowering book, illustrated with amusing comic-style art, will be eye-opening to extroverts and introverts alike.

Bankable Leadership

Bankable Leadership PDF Author: Tasha Eurich
Publisher: Greenleaf Book Group
ISBN: 162634020X
Category : Business & Economics
Languages : en
Pages : 304

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Book Description
“If I relentlessly drive my team to achieve our goals, they won’t like me.” “If I try to make everybody on the team happy, we won’t hit our numbers.” As a leader, you’ve likely felt this fundamental tension—the tension between driving results and developing positive relationships with your people. Despite all the research telling us that effective leaders do both, most of us struggle to balance the happiness of our teams and the health of the bottom line. We are more comfortable focusing on one or the other, and we feel overwhelmed and drained by the challenges we face when we try to accomplish both. In Bankable Leadership, psychologist, executive coach, and proud leadership geek Dr. Tasha Eurich (or Dr. T) solves this dilemma and reveals how to make leadership exhilarating, fun, and fulfilling. Built on decades of research and the transformation of real leaders, her fresh, practical model can help anyone become bankable—producing results while fostering a healthy work environment that ensures sustainable success. Discover how to • Be human and drive performance, • Be helpful and drive responsibility, • Be thankful and drive improvement, and • Be happy and drive productivity. Dr. T’s approach will help you develop these universally effective behaviors through an online assessment and boots-on-the-ground tools, like earning trust through transparency, treating adults like adults, and taking a no-fear approach to feedback. Whether you’re struggling to build a more productive team, increase confidence in your leadership skills, or consistently deliver results, Bankable Leadership is the resource you’ve been waiting for!

Upstream

Upstream PDF Author: Dan Heath
Publisher: Simon and Schuster
ISBN: 1982134747
Category : Business & Economics
Languages : en
Pages : 320

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Book Description
Wall Street Journal Bestseller New York Times bestselling author Dan Heath explores how to prevent problems before they happen, drawing on insights from hundreds of interviews with unconventional problem solvers. So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems. Cops chase robbers, doctors treat patients with chronic illnesses, and call-center reps address customer complaints. But many crimes, chronic illnesses, and customer complaints are preventable. So why do our efforts skew so heavily toward reaction rather than prevention? Upstream probes the psychological forces that push us downstream—including “problem blindness,” which can leave us oblivious to serious problems in our midst. And Heath introduces us to the thinkers who have overcome these obstacles and scored massive victories by switching to an upstream mindset. One online travel website prevented twenty million customer service calls every year by making some simple tweaks to its booking system. A major urban school district cut its dropout rate in half after it figured out that it could predict which students would drop out—as early as the ninth grade. A European nation almost eliminated teenage alcohol and drug abuse by deliberately changing the nation’s culture. And one EMS system accelerated the emergency-response time of its ambulances by using data to predict where 911 calls would emerge—and forward-deploying its ambulances to stand by in those areas. Upstream delivers practical solutions for preventing problems rather than reacting to them. How many problems in our lives and in society are we tolerating simply because we’ve forgotten that we can fix them?

Exceptional Customer Service

Exceptional Customer Service PDF Author: Lisa Ford
Publisher: Simon and Schuster
ISBN: 1440504350
Category : Business & Economics
Languages : en
Pages : 224

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Book Description
When the going's tough, companies that survive will be those that build the greatest loyalty—by exceeding expectations. Yet, too often, companies ignore their customers' needs and wants. Today, industries like airlines, retail businesses, and restaurants are feeling consumer pushback. With new, updated examples from more than fifty companies—from Chik-Fil-A restaurants to the Ritz-Carlton hotel chain to online retailer Zappos.com—this book shows managers how to go from so-so service to amazing service. In today's market, customer service is a key competitive advantage. This book shows you how to expand your customer base when the industry is shrinking, use new media to reach consumers, and make a lasting, great impression on customers. When businesses are fighting to survive, creating a great experience for customers isnit just important—it's essential.

The Office of Speaker in the Parliaments of the Commonwealth

The Office of Speaker in the Parliaments of the Commonwealth PDF Author: Philip Laundy
Publisher: London : Quiller
ISBN:
Category : History
Languages : en
Pages : 308

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Book Description
Philip Laundy, Clerk Assitant of the Canadian Houe of Commons, has written a book on the Speakership in the Parliaments of the Commonwealth which is not far short of encyclopaedic in its scope. He is the author of an earlier work entitled The Office Speaker and joint author of An Encyclopaedia of Parliament and has thus devoted many years to the study of Parliament and its institutions. The present book, while drawing on some of the material contained in its predecessor, is substantially a new work which breaks a great deal of fresh ground. It deals with the Speakership in some forty Commonwealth countries and its a tribute to parliamentary democracy and the influence of British parliamentary practices. At the same time it highlights how very differently the system of some countries have evolved from the traditions associated with Great Britain. In Canada the widely supported movement towards the political independence of the Speakership has yet to become an established practice. In India there exists a similar consciousness of the desirability of an independent Speakership but practical obstacles have remained in the way of its attainment. In Australia the office is heavily dependent on the party in power and this seems unlikely to change. In New Zealand, although the Parliament adheres closely to Westminster practices, the Speaker is nevertheless likely to change with a change of government. There are countries elsewhere in the Commonwealth where the Speaker is not necessarily an elected member of Parliament. In most African Parliaments the Speakership is inseparable from the ruling party and loyalty to the party, particularly in one-party states, is a sine qua non. But throughout the book the author stresses the similarities which link the office Speaker in the far-flung countries of the Commonwealth to its British counterpart. The history of the Speakership from its earliest origins is compressed into a single chapter and a second chapter is devoted to an analysis of the British Speakership in the twentieth century. He has considered the nature and duties of the modern Speakership, the prestige and continuity of the office, problems surrounding the selection of the candidate, the Speaker's responsibilities relating to procedure, privilege, and the maintenance of discipline, and his statutory duties. Parliamentarians, historians and students of government throughout the Commonwealth will find this book a mine of information concerning the Speakership and a comparative source of reference which is as complete, accurate and up-to-date as the author has been able to make. Enlivened with a wealth of anecdotes, it is a highly readable account of a great historic office.

The Trillion Dollar Shift

The Trillion Dollar Shift PDF Author: Marga Hoek
Publisher: Routledge
ISBN: 1351107275
Category : Business & Economics
Languages : en
Pages : 421

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Book Description
Over the past 30 years, the world has seen great social improvements. Technology has been developing at an enormous pace and is helping to solve our most pressing social and environmental challenges. Yet, despite this success, our current model of development is still deeply problematic. Natural disasters triggered by climate change have doubled since the 1980s, violence and armed conflict now cost more than 13 percent of GDP, social inequality and youth unemployment is worsening around the world, and climate change threatens the global population with tremendous environmental as well as social problems. Using the United Nations Sustainable Development Goals as a framework, this book sets out how business and capital now have a real opportunity to help resolve these problems. With clear and plentiful examples and cases of how businesses are making a difference, relevant facts and figures to support the cases, and inspiring and instructional information on how businesses can create sustainable value, this highly readable book is a must-read for businesses (large and small) that wish to genuinely support the delivery of the SDGs. The Paris Climate Agreement and the Sustainable Development Goals (SDGs) drive change and offer a narrative and an opportunity to all to speak in one language on sustainability. They provide us with a clear set of targets for 2030. Through following the SDGs, opportunities abound for business and capital to unlock markets which offer endless potential for profit while at the same time working towards the Sustainable Development Goals. This book illustrates for business how to make the much-needed Trillion Dollar Shift.

Speaker

Speaker PDF Author: Dennis Hastert
Publisher: Simon and Schuster
ISBN: 1621571424
Category : Political Science
Languages : en
Pages : 312

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Book Description
In this remarkable book Republican Dennis Hastert (R-IL) passes on the lessons he learned from his long political career.

Congressional Record

Congressional Record PDF Author: United States. Congress
Publisher:
ISBN:
Category : Law
Languages : en
Pages : 1084

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Book Description