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Author: Bob WALL
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0814430147
Category : Business & Economics
Languages : en
Pages : 238
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Book Description
At some point in their careers, all managers face a frustrating and seemingly insurmountable challenge -- the highly intelligent, highly skilled direct report who is failing when he should be excelling. Often, this employee is destroying not only his own career, but also the morale of the rest of the team. While this behavior may initially seem willful, it is more than likely due to a lack of emotional intelligence -- the ability to comprehend one’s emotions, empathize with the feelings of others, and interact with people in ways that promote congenial working relationships. More than any other trait, emotional intelligence is the one variable that can transform a mediocre employee into an exceptional one. Managers now have a new and demanding role. They must become coaches who help their employees to develop emotional intelligence and the positive interpersonal relationships that result. And while this kind of corrective coaching may seem daunting and unpleasant to many managers, it is also achievable with the right tools. In Coaching for Emotional Intelligence, Bob Wall offers coaching strategies that will enable every manager to elicit excellence by improving the negative behaviors and communications flaws that are undermining an employee's performance. The book provides a structured format for formulating and delivering both praise and corrective feedback, as well as a step-by-step method and sample scripts for conducting a coaching session. Readers will: Overcome the fear of coaching on sensitive, personal issues. Learn the critical importance of praise--and how to give it. Understand the influences that shaped the behaviors of the individual being coached. Determine whether an employee is responding to corrective coaching, when to keep him -- and when to fire him. Create an action plan for teaching employees to identify and alter unwanted behavior. Master spontaneous coaching: delivering praise in 15-20 seconds -- and corrective feedback within 45 seconds. Formulate structured conversations when corrective coaching isn’t working. Create successful, detailed, and clear personal, team, and work evaluations and mission statements. The first book of its kind, Coaching for Emotional Intelligence is a thoughtful, realistic, and accessible guide that will change the way managers lead in the workplace -- and will ensure that their employees are reaching their full potential.
Author: Bob WALL
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0814430147
Category : Business & Economics
Languages : en
Pages : 238
Get Book Here
Book Description
At some point in their careers, all managers face a frustrating and seemingly insurmountable challenge -- the highly intelligent, highly skilled direct report who is failing when he should be excelling. Often, this employee is destroying not only his own career, but also the morale of the rest of the team. While this behavior may initially seem willful, it is more than likely due to a lack of emotional intelligence -- the ability to comprehend one’s emotions, empathize with the feelings of others, and interact with people in ways that promote congenial working relationships. More than any other trait, emotional intelligence is the one variable that can transform a mediocre employee into an exceptional one. Managers now have a new and demanding role. They must become coaches who help their employees to develop emotional intelligence and the positive interpersonal relationships that result. And while this kind of corrective coaching may seem daunting and unpleasant to many managers, it is also achievable with the right tools. In Coaching for Emotional Intelligence, Bob Wall offers coaching strategies that will enable every manager to elicit excellence by improving the negative behaviors and communications flaws that are undermining an employee's performance. The book provides a structured format for formulating and delivering both praise and corrective feedback, as well as a step-by-step method and sample scripts for conducting a coaching session. Readers will: Overcome the fear of coaching on sensitive, personal issues. Learn the critical importance of praise--and how to give it. Understand the influences that shaped the behaviors of the individual being coached. Determine whether an employee is responding to corrective coaching, when to keep him -- and when to fire him. Create an action plan for teaching employees to identify and alter unwanted behavior. Master spontaneous coaching: delivering praise in 15-20 seconds -- and corrective feedback within 45 seconds. Formulate structured conversations when corrective coaching isn’t working. Create successful, detailed, and clear personal, team, and work evaluations and mission statements. The first book of its kind, Coaching for Emotional Intelligence is a thoughtful, realistic, and accessible guide that will change the way managers lead in the workplace -- and will ensure that their employees are reaching their full potential.
Author: Joel E Winston
Publisher: Business Leadership Platform
ISBN: 9781951999094
Category : Business & Economics
Languages : en
Pages : 134
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Book Description
Do you lose your self-control when under high-pressure? Or do you make poor decisions in the heat of the moment? Maybe you want to sharpen your negotiation skills with clients and business partners? If so, then keep on reading... It ́s no secret, that scientific research executed by the best-selling author Daniel Goleman in his famous book ́Emotional Intelligence ́, has proven that emotional intelligence plays a crucial role in success in your life. And even more in your life as an Entrepreneur. You ́re under constant stress. You have to deal with all kinds people all the time in different roles and circumstances: clients, business partners, employees. You have to respond and react quickly to questions, requests, deals, etc. Emotional Intelligence is all about: Your emotional awareness Your self-control Your ability to manage people So, it ́s easy to imagine that, when you improve the above skills the profit in your business will improve substantially as well. The billionaires Warren Buffet (the world-famous investor) and Jeff Bezos (founder and owner of amazon.com) attribute their success more to their Emotional Intelligence (EQ) than to their IQ. Here ́s a tiny fraction of what you will discover in Emotional Intelligence for Entrepreneurs: Use this simple technique to improve your emotional intelligence in a matter of seconds (Page 36) Tricks to make people executing your orders voluntarily, this will make your job easier and way more pleasant (page 53) An often ignored way to get to know the real issues in your business and discover problems that nobody told you before (page 49) How to avoid unnecessary stress, created by yourself (page 59) The most important secret behind real self-motivation (page 62) 7 Ways to motivate your team (page 82) A 30 day, 10 minutes a day, Emotional Intelligence booster program, especially designed for busy Entrepreneurs (page 85) How to change your view on money so you can attract better investors and increase your profits (page 56) And much, much more. You might assume that Emotional Intelligence is something you are born with or developed in your youth. You have it or you don ́t have it. Well the opposite is true; it can be learned. In a 2011 scientific study, performed at Yale University, researchers found proof that the skills which influence your Emotional Intelligence can be learned and improved during your life. In the 30-day Emotional Intelligence Booster Program, you will find a lot of practical examples especially designed to improve your Emotional Intelligence skills as an Entrepreneur. This will help you grow your Emotional Intelligence and profits in only 10 minutes day. So, if you want to improve yourself, scroll up, click: ́add to cart ́ and be the entrepreneur you want to be.
Author: Adam Goleman
Publisher:
ISBN:
Category :
Languages : en
Pages : 800
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Book Description
Would you like to learn the best techniques that will help you to further your emotional intelligence and let you stand out from the crowd? Have you ever wondered if it's possible to manage your and other's emotions more effectively, especially during difficult situations or under pressure? Are you interested in discovering how mind control works and how to spot early signs before they increase dangerously? Although what you would normally believe, people's IQ is not the only factor which affects success in life, indeed we have another type of intelligence: emotional intelligence (EQ). The appropriate usage of IQ is affected by emotional intelligence, a term which includes self control, enthusiasm, resilience, ability to self motivation and leadership skills. Emotions influence a large part of our decisions and actions, hence it's really important to develop adequate emotional intelligence. EQ is a key factor for reaching optimal results in various aspects of our life and it's good to know that it's possible to improve emotional intelligence. EQ has 5 fundamental features: Knowledge of your emotions Control of your emotions Self motivation Recognition of other's emotions Relationship Management Emotions have two key aspects, thoughts and body reactions against specific emotions such as anger. Sometimes, having full awareness of your emotion, is enough to manage them in the most effective way. In order to do so, it's necessary to redirect negative emotions by doing something positive, like painting or writing, go for a walk. In this way we can keep aside negative thoughts and keep a distance from toxic people or situations. This book collection is a perfect combination of all the aspects we have listed above. It will provide you with all the tools and best strategies to enhance your emotional intelligence, practical exercises for its training and development. By reading and applying everything described in this book you will learn: Communication competence Leadership skills Conflict resolution How to make decision What is NLP, and how does it work? Motivation Theory Who uses mind control? Meditation and relaxation techniques to ease anger Techniques to improve your memory Practical exercises for empaths to help you deal with the negative energy What are your abilities as an empathic? How to identify your anger triggers How to analyze people And much more Even if someone is not born with emotional intelligence, can he develop it by following certain instructions written in the eBook? Will those techniques and information - which have been proved by successful people - work for me? Absolutely. Thanks to this manual, you will be able to effectively manage your emotions and other's as well, especially in difficult situations where we often are tempted to take unpopular decisions or actions. The constant rise of our emotional intelligence will have an impact on our relationships with other people. Would You Like To Know More? Scroll to the top of the page and select the BUY NOW button.
Author: Philip Holder
Publisher: Pearson UK
ISBN: 1292373776
Category : Business & Economics
Languages : en
Pages : 261
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Book Description
Being aware of emotions – whether your own or other people’s – and how you act on them is the key to understanding yourself and others. High emotional intelligence is the secret to increasing levels of confidence and resilience, and reducing levels of anxiety and stress. Discover your Emotional Intelligence will give you your own emotional intelligence score and the tools to radically improve it. With practical activities, reflective exercises and prompts to develop any of the 42 dimensions of your emotional intelligence, you will be able to diffuse conflicts, improve your relationships and overcome life’s challenges to achieve your personal and professional goals. Discover your Emotional Intelligence and be your best self.
Author: Colleen Stanley
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0814430295
Category : Business & Economics
Languages : en
Pages : 226
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Book Description
Why do salespeople frequently fail to execute-even when they know what they should do?
Author: Christopher D. Connors
Publisher: Rockridge Press
ISBN: 9781638788195
Category : Business & Economics
Languages : en
Pages : 176
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Book Description
Discover the secret to business success--leading with emotional intelligence Success requires more than hard work and good ideas: you need to be able to understand, inspire, and motivate those around you. Emotional Intelligence for the Modern Leader helps you hone your emotional intelligence (EQ)--the ability to be aware of, control, and express your emotions, as well as handle interpersonal relationships empathetically--and enhance your ability to lead. Building off proven research, this user-friendly guide teaches you the pillars of high-EQ leadership. Whether it's developing self-awareness or bolstering empathy, discover simple and easy-to-use exercises that you can make use of on your own. You'll even learn about emotionally intelligent leaders and how they've utilized this skill as part of their successes. Emotional Intelligence for the Modern Leader includes: Emotionally intelligent leadership--Find out what it means to lead with high EQ and how you can make it part of your organization's culture. Your leadership style--Determine what your professional leadership style is and how that affects the people around you. Growing your emotional intelligence--Take advantage of exercises and self-assessment tools that allow you to effectively and efficiently improve your abilities. Become the leader you've always wanted to be with this emotional intelligence enhancing guide.
Author: Travis Bradberry
Publisher: TalentSmart
ISBN: 0974320625
Category : Business & Economics
Languages : en
Pages : 282
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Book Description
"Includes a new & enhanced online edition of the world's most popular emotional intelligence test."
Author: Daniel Goleman
Publisher: Bantam
ISBN: 0553903217
Category : Business & Economics
Languages : en
Pages : 388
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Book Description
Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future.
Author: Melanie Carr, Ph.D.
Publisher: Gatekeeper Press
ISBN: 1662901100
Category : Self-Help
Languages : en
Pages : 86
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Book Description
Working as a funeral director can be a very stressful career. Not only are there time demands and heavy work loads, but funeral directors must deal both with preparing the deceased for their funeral and handling and caring for their grieving loved ones. Juggling all these tasks may account for why some claim that 50% of funeral directors are leaving the profession within their first five years. Why are so many funeral directors' burning out, and what can be done to minimize the effects of stress? Melanie Carr reveals that the secret may lie in emotional intelligence. Drawing on discoveries she made while working on her Ph.D. in Psychology, Melanie will share her key findings on the relationship between emotional intelligence and occupational stress. Some of the key takeaways you'll learn include: *What are the key components of Emotional Intelligence * How gender affects Emotional Intelligence * How age affects Emotional Intelligence * How Emotional Intelligence affects one's occupational stress * How you can improve your Emotional Intelligence This is a must-read for any Funeral Director! Whether you are experiencing stress or burnout currently, or you just want to improve your skill-set, this book will help you gain a better understanding of work stressors and how to overcome them.
Author: Colleen Stanley
Publisher: HarperCollins Leadership
ISBN: 1400217733
Category : Business & Economics
Languages : en
Pages : 257
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Book Description
The best way to get ahead in sales is by developing the critical soft skills that will enable you not just survive but thrive. Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Sales leadership expert Colleen Stanley shows how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads. In Emotional Intelligence for Sales Leadership, Colleen provides sales secrets that: Shows sales leaders why ‘real world’ empathy and emotion management are the key to building strong relationships with their sales team. Offers simple steps on how sales leaders create sales cultures that embrace feedback and change through the development of critical emotional intelligence skills. Provides guidance on how to identify key emotional intelligence skills needed in your hiring process to build resilient sales teams. Walks readers through the process of training sales teams on soft skills that ensure the consistent execution of the right selling behaviors. The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders. Emotional Intelligence for Sales Leadership will connect with anyone charged with growing sales in business-to-business or business-to-consumer sales.
