The Quality Toolbox

The Quality Toolbox PDF Author: Nancy Tague
Publisher: Quality Press
ISBN: 1953079008
Category : Business & Economics
Languages : en
Pages : 625

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Book Description
The Quality Toolbox is a comprehensive reference to a variety of methods and techniques: those most commonly used for quality improvement, many less commonly used, and some created by the author and not available elsewhere. The reader will find the widely used seven basic quality control tools (for example, fishbone diagram, and Pareto chart) as well as the newer management and planning tools. Tools are included for generating and organizing ideas, evaluating ideas, analyzing processes, determining root causes, planning, and basic data-handling and statistics. The book is written and organized to be as simple as possible to use so that anyone can find and learn new tools without a teacher. Above all, this is an instruction book. The reader can learn new tools or, for familiar tools, discover new variations or applications. It also is a reference book, organized so that a half-remembered tool can be found and reviewed easily, and the right tool to solve a particular problem or achieve a specific goal can be quickly identified. With this book close at hand, a quality improvement team becomes capable of more efficient and effective work with less assistance from a trained quality consultant. Quality and training professionals also will find it a handy reference and quick way to expand their repertoire of tools, techniques, applications, and tricks. For this second edition, Tague added 34 tools and 18 variations. The "Quality Improvement Stories" chapter has been expanded to include detailed case studies from three Baldrige Award winners. An entirely new chapter, "Mega-Tools: Quality Management Systems," puts the tools into two contexts: the historical evolution of quality improvement and the quality management systems within which the tools are used. This edition liberally uses icons with each tool description to reinforce for the reader what kind of tool it is and where it is used within the improvement process.

The Quality Toolbox

The Quality Toolbox PDF Author: Nancy Tague
Publisher: Quality Press
ISBN: 1953079008
Category : Business & Economics
Languages : en
Pages : 625

Get Book

Book Description
The Quality Toolbox is a comprehensive reference to a variety of methods and techniques: those most commonly used for quality improvement, many less commonly used, and some created by the author and not available elsewhere. The reader will find the widely used seven basic quality control tools (for example, fishbone diagram, and Pareto chart) as well as the newer management and planning tools. Tools are included for generating and organizing ideas, evaluating ideas, analyzing processes, determining root causes, planning, and basic data-handling and statistics. The book is written and organized to be as simple as possible to use so that anyone can find and learn new tools without a teacher. Above all, this is an instruction book. The reader can learn new tools or, for familiar tools, discover new variations or applications. It also is a reference book, organized so that a half-remembered tool can be found and reviewed easily, and the right tool to solve a particular problem or achieve a specific goal can be quickly identified. With this book close at hand, a quality improvement team becomes capable of more efficient and effective work with less assistance from a trained quality consultant. Quality and training professionals also will find it a handy reference and quick way to expand their repertoire of tools, techniques, applications, and tricks. For this second edition, Tague added 34 tools and 18 variations. The "Quality Improvement Stories" chapter has been expanded to include detailed case studies from three Baldrige Award winners. An entirely new chapter, "Mega-Tools: Quality Management Systems," puts the tools into two contexts: the historical evolution of quality improvement and the quality management systems within which the tools are used. This edition liberally uses icons with each tool description to reinforce for the reader what kind of tool it is and where it is used within the improvement process.

The Quality Toolbox, 2nd Edition

The Quality Toolbox, 2nd Edition PDF Author: Nancy A. Tague
Publisher:
ISBN: 9780873898713
Category :
Languages : en
Pages : 0

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Book Description


The Quality Toolbox

The Quality Toolbox PDF Author: Nancy R. Tague
Publisher:
ISBN: 9781951058999
Category : Group problem solving
Languages : en
Pages : 558

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Book Description
The Quality Toolbox is a comprehensive reference to a variety of methods and techniques: those most commonly used for quality improvement, many less commonly used, and some created by the author and not available elsewhere. The reader will find the widely used seven basic quality control tools (for example, fishbone diagram, and Pareto chart) as well as the newer management and planning tools. Tools are included for generating and organizing ideas, evaluating ideas, analyzing processes, determining root causes, planning, and basic data-handling and statistics.

Business Process Improvement Toolbox

Business Process Improvement Toolbox PDF Author: Bjorn Andersen
Publisher: Quality Press
ISBN: 0873890272
Category : Business & Economics
Languages : en
Pages : 313

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Book Description
This best-seller is fully revised and updated! Its goal is still to give readers practical insight into how they can create a coherent business process improvement system. Author Bjørn Andersen works from the premise that consistently working on improving various aspects of how things are done, large and small, is the key to success for any organization.The first half presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement work, creating a business process improvement roadmap, and organizing for improvement work. The second half of the book presents the overall toolbox, followed by one chapter for each phase of the overall improvement model. For each of these phases, a selection of suitable tools is presented with background, steps to use them, and an example of their use. The final two chapters contain two more extensive case studies illustrating the use of the full methodology. And finally, a number of templates can be found at the very end of the book, templates that support most of the tools presented.This book is suitable for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector. It should also be useful as a textbook for students in courses relating to quality management and continuous improvement.

The Quality Toolbox, 2/e

The Quality Toolbox, 2/e PDF Author: Nancy R. Tague
Publisher:
ISBN: 9788129711878
Category : Group problem solving
Languages : en
Pages : 558

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Book Description


What Drives Quality

What Drives Quality PDF Author: Ben Linders
Publisher: Ben Linders Publishing
ISBN: 9492119145
Category : Computers
Languages : en
Pages : 117

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Book Description
With plenty of ideas, suggestions, and practical cases on software quality, this book will help you to improve the quality of your software and to deliver high-quality products to your users and satisfy the needs of your customers and stakeholders. Many methods for product quality improvement start by investigating the problems, and then work their way back to the point where the problem started. For instance audits and root cause analysis work this way. But what if you could prevent problems from happening, by building an understanding what drives quality, thus enabling to take action before problems actually occur? What Drives Quality explores how quality plays a role in all of the software development activities. It takes a deep dive into quality by listing the relevant factors of development and management activities that drive the quality of software products. It provides a lean approach to quality by analyzing the full development chain from customer requests to delivering products to users. I'm aiming this book at software developers and testers, architects, product owners and managers, agile coaches, Scrum masters, project managers, and operational and senior managers who consider quality to be important. A book on quality should be practical. It should help you, the reader of this book, to improve the quality of your software and deliver better products. It should inspire you and give you energy to persevere on your quality journey. What drives quality tries to do just that, and more. This book is based on my experience as a developer, tester, team leader, project manager, quality manager, process manager, consultant, coach, trainer, and adviser in Agile, Lean, Quality and Continuous Improvement. It takes a deep dive into quality with views from different perspectives and provides ideas, suggestions, practices, and experiences that will help you to improve quality of the products that your organization is delivering. This book views software quality from an engineering, management, and social perspective. It explores the interaction between all involved in delivering high-quality software to users and provides ideas to do it quicker and at lower costs.

Project Management ToolBox

Project Management ToolBox PDF Author: Russ J. Martinelli
Publisher: John Wiley & Sons
ISBN: 1118973127
Category : Technology & Engineering
Languages : en
Pages : 44

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Book Description
Boost your performance with improved project management tactics Project Management ToolBox: Tools and Techniques for the Practicing Project Manager, Second Edition offers a succinct explanation of when, where, and how to use project management resources to enhance your work. With updated content that reflects key advances in the project management field, including planning, implementation, control, cost, and scheduling, this revised text offers added material that covers relevant topics, such as agility, change management, governance, reporting, and risk management. This comprehensive resource provides a contemporary set of tools, explaining each tool's purpose and intention, development, customization and variations, and benefits and disadvantages. Additionally, examples, tips, and milestone checks guide you through the application of these tools, helping you practically apply the information you learn. Effective project management can support a company in increasing market share, improving the quality of products, and enhancing customer service. With so many aspects of project management changing as the business world continues to evolve, it is critical that you stay up to date on the latest topics in this field. Explore emerging topics within the world of project management, keeping up to date on the latest, most relevant subject areas Leverage templates, exercises, and PowerPoint presentations to enhance your project management skills Discuss tips, reporting, implementation, documentation, and other essentials of the project management field Consider how project management fits into various industries, including technology, construction, healthcare, and product development Project Management ToolBox: Tools and Techniques for the Practicing Project Manager, Second Edition is an essential resource for experienced project managers and project management students alike.

10/20/Life Second Edition

10/20/Life Second Edition PDF Author: Brian Carroll
Publisher: Createspace Independent Publishing Platform
ISBN: 9781542659291
Category : Bodybuilding
Languages : en
Pages : 0

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Book Description
10/20/Life Second Edition If you like Starting Strength or 5/3/1, you''re going to LOVE 10/20/Life! What is 10/20/Life? 10-and-20 weeks at a time, for a lifetime of positive momentum in training and in LIFE. This philosophy is a life-long approach for any level of lifter or athlete. Many recreational lifters utilize the protocols in this book to have a better plan in the gym, with no plans to ever compete. On the other hand, many competitive lifters from Beginner to Pro use this approach with great success! From The Author, Brian Carroll: "With 10/20/Life, my objective is to teach you to get the results you want by coaching yourself-the same way a superior coach would take you through an individualized program in a great gym. We start out with a thorough examination of your weak points because that''s how quality coaching works. The idea is to show you what to program, and when, based on your weaknesses in the squat, bench press, and deadlift. This sounds simple, but it''s something most people don''t even consider, much less put into practice. From there, the 10/20/Life system takes you through the best injury-preventative warm-up in the industry, followed by a comprehensive layout of coaching cues for each individual lift. From start to finish, you''ll learn what to look for and what to do, and you''ll learn the reasoning behind all of it. By the time you''re finished working your way through these materials, you''ll be able to coach yourself, and others, like a pro." Learn to be your own coach, attack your weaknesses and utilize a proven philosophy that is a guide to permanent success. This book includes a comprehensive WEAK POINT CHART and WARM-UP INDEX that teach you how to assess your own training and PRESCRIBE THE EXERCISES YOU NEED. 20 YEARS OF RESEARCH AND TRIALS distilled into a program you can actually use! The plan is an easy five-step process: 1. Choose your schedule. (3 different) 2. Determine your weak points in the main lifts. (use the coaching guide to correct form) 3. Use the Weak Point and Assistance Exercise indexes to custom design your own program. (pick your assistance work as specified in the Weak Point index) 4. Follow the warm-up protocol listed. (4 parts, super easy and custom) 5. Determine your level of readiness, then train according to the system''s RPE plan for that day or if you''re in precontest, you go off of percentages. (this all depends on where you are in your phase of training) Just a few of the sizable additions to this "second edition" physical copy: * New chapter "Deload" * New chapter "Establishing a baseline" * New chapter "Speed work" Other updated features include: * A reintroduction of the 10/20/Life philosophy and update with AMAZING testimonials - male and female, raw and equipped. * The 5 main principles of 10/20/Life * How do you gain a mental edge? Tips to do so * What 10/20/Life is NOT - putting to rest speculation * RPE - a different approach * Nutrition - a closer look with detail * Coaching cues updated and expanded * Weak point index updated and expanded * Combo day updated and modified * Step-by-step set-up and the pro''s and con''s of a "wide base bench" vs the "traditional tucked" approach * New offseason training split "Jumbo Day" for those with little to no time to train or those who can''t recover between sessions with a typical split or even the "combo day" * All new pictures and charts throughout the entire book * Percentages for pre-contest modified and addressed with suggestions * Many new exercise and section "breakouts" for explanations of movement, an important note, or simply a summary of the section * FAQ section with 15 of the most commonly asked questions. And so much more!

Tools of Critical Thinking

Tools of Critical Thinking PDF Author: David A. Levy
Publisher: Waveland Press
ISBN: 1478639121
Category : Psychology
Languages : en
Pages : 298

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Book Description
This innovative text is designed to improve thinking skills through the application of 30 critical thinking principles—Metathoughts. These specialized tools and techniques are useful for approaching all forms of study, inquiry, and problem solving. Levy applies Metathoughts to a diverse array of issues in contemporary clinical, social, and cross-cultural psychology: identifying strengths and weaknesses in various schools of thought, defining and explaining psychological phenomena, evaluating the accuracy and usefulness of research studies, reducing logical flaws and personal biases, and improving the search for creative solutions. The Metathoughts are brought to life with practical examples, clinical vignettes, illustrations, anecdotes, thought-provoking exercises, useful antidotes, and contemporary social problems and issues. Tools of Critical Thinking, 2/E is primarily suited as a core textbook for courses in critical thinking/problem solving, or makes an ideal supplement in a wide variety of undergraduate and graduate psychology courses, including introductory psychology, abnormal psychology (psychopathology), cross-cultural psychology, theories and methods of psychotherapy, research methods and design, theories of personality, clinical practicum, and contemporary problems and issues in psychology. Second Edition features: The application of critical thinking skills to cross-cultural psychology and issues of cultural diversity More than 60 new and updated reference citations related to a wide range of contemporary topics 140 multiple-choice test bank items and 20 short-answer/essay questions Comprehensive PowerPoint CD package as a pedagogical aid to augment lecture presentations Improved glossary of key terms, containing over 300 fully cross-referenced definitions The expanded use of humor, including parodies, cartoon illustrations, and clever satires

Root Cause Analysis, Second Edition

Root Cause Analysis, Second Edition PDF Author: Duke Okes
Publisher: Quality Press
ISBN: 0873899822
Category : Business & Economics
Languages : en
Pages : 250

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Book Description
This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does this using figures, diagrams, and tools useful for helping to make our thinking visible. This increases our ability to see what is truly significant and to better identify errors in our thinking. In the sections on finding root causes, this second edition now includes: more examples on the use of multi-vari charts; how thought experiments can help guide data interpretation; how to enhance the value of the data collection process; cautions for analyzing data; and what to do if one can’t find the causes. In its guidance on solution identification, biomimicry and TRIZ have been added as potential solution identification techniques. In addition, the appendices have been revised to include: an expanded breakdown of the 7 M’s, which includes more than 50 specific possible causes; forms for tracking causes and solutions, which can help maintain alignment of actions; techniques for how to enhance the interview process; and example responses to problem situations that the reader can analyze for appropriateness.