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Author: Canadian Government Office of Tourism
Publisher:
ISBN:
Category : Bars (Drinking establishments)
Languages : en
Pages : 114
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Book Description
Author: Canadian Government Office of Tourism
Publisher:
ISBN:
Category : Bars (Drinking establishments)
Languages : en
Pages : 114
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Book Description
Author: Canada. Office of Tourism
Publisher: Canadian Government, Office of Tourism ; Ottawa, Canada : Canadian Government Pub. Centre, Supply and Services Canada
ISBN:
Category : Travel
Languages : en
Pages : 150
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Book Description
Author: Carl Glassman
Publisher: Stackpole Books
ISBN: 0811740951
Category : Business & Economics
Languages : en
Pages : 230
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Book Description
• All the knowledge needed for running a profitable business • Revised and updated with new information on computers, the Internet, and cell phones Experienced and first-time innkeepers need reliable information to help them meet the challenges of running a successful inn. This book reveals the secrets of the best inns, including information on securing financing, buying and managing the inn, attracting the right guests, developing a business plan, addressing legal and insurance needs, marketing the inn effectively, and locating professional organizations.
Author:
Publisher:
ISBN:
Category : Business
Languages : en
Pages : 1616
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Book Description
Author: Kaye Sung Chon
Publisher: Routledge
ISBN: 1136752927
Category : Business & Economics
Languages : en
Pages : 215
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Book Description
How did Accor, Cendant, Choice Hotels International, Marriott, and Hilton become the largest hotel chains in the worldand what strategies will they use to continue their growth? This first-of-its-kind textbook presents a balanced overview of the theory and practice of hotel chains’ growth strategies. It explains in-depth how
Author: Vesselin Blagoev
Publisher: Varna University of Management
ISBN: 954635029X
Category : Business & Economics
Languages : en
Pages : 104
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Book Description
This book is designed to assist the university students, hotel managers and employees in the hospitality industry, especially in the hotel business. It covers the development and the current status of the hospitality industry, concentrating on the hotels and other means of accomodation. Special attention is paid to the hotel classification and management of personnel.
Author: Micah Solomon
Publisher: SelectBooks, Inc.
ISBN: 159079379X
Category : Business & Economics
Languages : en
Pages : 191
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Book Description
Success in today’s rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company’s president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today’s top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage today’s new breed of luxury travelers Double-five-star chef and hotelier Patrick O’Connell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with today’s travelers Restaurateur Traci Des Jardins on building a “narcissism-free” hospitality culture Legendary chef Eric Ripert’s principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, “If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you’ll find the secrets here.”
Author: Danny Meyer
Publisher: Harper Collins
ISBN: 0061868248
Category : Business & Economics
Languages : en
Pages : 244
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Book Description
The bestselling business book from award-winning restauranteur Danny Meyer, of Union Square Cafe, Gramercy Tavern, and Shake Shack Seventy-five percent of all new restaurant ventures fail, and of those that do stick around, only a few become icons. Danny Meyer started Union Square Cafe when he was 27, with a good idea and hopeful investors. He is now the co-owner of a restaurant empire. How did he do it? How did he beat the odds in one of the toughest trades around? In this landmark book, Danny shares the lessons he learned developing the dynamic philosophy he calls Enlightened Hospitality. The tenets of that philosophy, which emphasize strong in-house relationships as well as customer satisfaction, are applicable to anyone who works in any business. Whether you are a manager, an executive, or a waiter, Danny’s story and philosophy will help you become more effective and productive, while deepening your understanding and appreciation of a job well done. Setting the Table is landmark a motivational work from one of our era’s most gifted and insightful business leaders.
Author: Ripley Hotch
Publisher:
ISBN: 9780811724418
Category : Business & Economics
Languages : en
Pages : 196
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Book Description
In this book you'll discover the secrets of the best inns. You'll learn how to decide whether owning or renting an inn is right for you. You'll find out what business strategies characterise a successful inn and learn how to incorporate them in your own business. Chapters include information on all aspects of innkeeping.
Author: James Patterson
Publisher: Little, Brown
ISBN: 0316528420
Category : Fiction
Languages : en
Pages : 384
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Book Description
James Patterson's strongest team since the Women's Murder Club are the first responders when their seafront town is targeted by vicious criminals. The Inn at Gloucester stands alone on the rocky shoreline. Its seclusion suits former Boston police detective Bill Robinson, novice owner and innkeeper. As long as the dozen residents pay their rent, Robinson doesn't ask any questions. Neither does Sheriff Clayton Spears, who lives on the second floor. Then Mitchell Cline arrives, with a deadly new way of doing business. His crew of local killers break laws, deal drugs, and bring violence to the doors of the Inn. That's when Robinson realizes, with the help of journalist Susan Solie, that leaving the city is no escape from the reality of evil -- or the responsibility for action. Teaming up with Sheriff Spears and two fearless residents -- Army veteran Nick Jones and groundskeeper Effie Johnson -- Robinson begins a risky defense. The solitary inhabitants of the Inn will have to learn, before time runs out, that their only choice is between standing together -- or dying alone.
