The Idea-a-day Guide to Super Selling and Customer Service PDF Download
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Author: Tony Allesandra
Publisher: Dartnell Corporation
ISBN: 9780850131857
Category : Business & Economics
Languages : en
Pages : 330
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Book Description
How do salespeople become successful? According to the author, the only surefire way is to absorb new ideas and information one day at a time. That's the premise behind this sales guide that contains 250 "small" ideas that readers can put to work immediately to make a big improvement in selling and customer service effectiveness. Two basic formats are used for these idea-starters: FYI sections, simple checklists such as key points to remember when making a sales presentation, and forms and grids that guide the rep through such basic tasks as preparing a territory analysis or identifying specific customer service problems. Nearly 100 illustrations, charts, and worksheets are included.
Author: Tony Allesandra
Publisher: Dartnell Corporation
ISBN: 9780850131857
Category : Business & Economics
Languages : en
Pages : 330
Get Book Here
Book Description
How do salespeople become successful? According to the author, the only surefire way is to absorb new ideas and information one day at a time. That's the premise behind this sales guide that contains 250 "small" ideas that readers can put to work immediately to make a big improvement in selling and customer service effectiveness. Two basic formats are used for these idea-starters: FYI sections, simple checklists such as key points to remember when making a sales presentation, and forms and grids that guide the rep through such basic tasks as preparing a territory analysis or identifying specific customer service problems. Nearly 100 illustrations, charts, and worksheets are included.
Author: Scott Gabehart
Publisher: Dearborn Trade Publishing
ISBN: 9781574100877
Category : Business & Economics
Languages : en
Pages : 340
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Book Description
A comprehensive guide covering the top three critical issues every business owner faces, this book ensures that all parties understand each other's needs, thus clarifying a complex process and opening the door to successful negotiations. The volume includes an extensive stand-alone glossary of relevant terms and concepts, as well as comprehensive lists of business opportunity sources, contact lists, and reference materials. The disk contains all the forms from the book.
Author: Chris E. Stout
Publisher: John Wiley & Sons
ISBN: 0470893494
Category : Psychology
Languages : en
Pages : 359
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Book Description
All the tips and tools you need to build a successful mental health practice from the ground up Many mental health professionals currently working for group practices, hospitals, and private or government agencies have both the skills and the drive to become solo practitioners. But how and where do you begin? Getting Started in Private Practice is a reliable reference that offers the comprehensive information and armchair motivation you need to establish and build your own practice from the ground up. User-friendly and full of helpful tips, this handy book provides you with tools and techniques for starting and maintaining a thriving private practice, including information on: * Discovering your ideal practice * Creating a business plan * Financing your start-up * Setting fees * Setting up shop and measuring results * Minimizing risk * Managing managed care * Marketing your practice * Generating referrals * Utilizing additional print, Web, and organizational resources From major concerns such as ethics and liability to day-to-day matters like selecting stationery and business cards, Getting Started in Private Practice puts the best solutions at your fingertips. Whether you're a recent graduate or a seasoned pro, this invaluable resource will help you minimize the uncertainty of establishing a solo practice while maximizing the rewards.
Author: Marsha Collier
Publisher: John Wiley & Sons
ISBN: 1118007654
Category : Business & Economics
Languages : en
Pages : 204
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Book Description
Make your online customers happy—and create new ones—with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal forms. With social media, reps become part of their customers' lives. They follow back. They handle complaints immediately. They wish customers "happy birthday." They grow their brands by involving themselves in communities. The Ultimate Online Customer Service Guide gives you the keys to authentic and engaged service to customers through social media. Using a blend of case studies, a primer on classic online customer service, and instructions on how to execute quality customer service, this book enables you to access the opportunities that social media presents as a means of serving customers. Authentically use social media to connect with customers to boost your bottom line Attract new customers through your online presence Achieve higher GMS (Gross Merchandise Sales) with quality customer service Social media gives you a new and growing realm to distinguish your business. Create a productive presence in this interactive space with The Ultimate Online Customer Service Guide.
Author: Tony Alessandra
Publisher: Grand Central Publishing
ISBN: 0446553875
Category : Self-Help
Languages : en
Pages : 181
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Book Description
In this entertaining and thought-provoking book, Tony Alessandra and Michael O'Connor argue that the "Golden Rule" is not always the best way to approach people. Rather, they propose the Platinum Rule: "Do unto others as "they'd" like done unto them". In other words, find out what makes people tick and go from there.
Author:
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ISBN: 9780850132403
Category : Marketing
Languages : en
Pages : 164
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Book Description
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Category : Libraries
Languages : en
Pages : 966
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Book Description
Author: Jim Pancero
Publisher: Irwin Professional Publishing
ISBN: 9780850132007
Category : Business & Economics
Languages : en
Pages : 256
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Book Description
Sales management expert Jim Pancero helps overburdened sales managers stop being "doing" managers and start becoming "managing" managers. His unique "prescription for success" gives sales managers the courage to examine and improve every facet of their performance as sales managers ... so they can focus 100 percent of their efforts on building and leading motivated, winning teams.
Author:
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ISBN:
Category : Business
Languages : en
Pages : 788
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Book Description
Author:
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Category : Booksellers and bookselling
Languages : en
Pages : 1742
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Book Description
