The Handbook of Global Outsourcing and Offshoring 3rd edition

The Handbook of Global Outsourcing and Offshoring 3rd edition PDF Author: Ilan Oshri
Publisher: Springer
ISBN: 1137437448
Category : Business & Economics
Languages : en
Pages : 362

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Book Description
Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context.

The Handbook of Global Outsourcing and Offshoring 3rd edition

The Handbook of Global Outsourcing and Offshoring 3rd edition PDF Author: Ilan Oshri
Publisher: Springer
ISBN: 1137437448
Category : Business & Economics
Languages : en
Pages : 362

Get Book Here

Book Description
Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context.

The Handbook of Global Outsourcing and Offshoring 3rd edition

The Handbook of Global Outsourcing and Offshoring 3rd edition PDF Author: Ilan Oshri
Publisher: Palgrave Macmillan
ISBN: 9781137437426
Category : Business & Economics
Languages : en
Pages : 0

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Book Description
Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context.

Transformation in Global Outsourcing

Transformation in Global Outsourcing PDF Author: Leslie Willcocks
Publisher: Springer Nature
ISBN: 3031610229
Category :
Languages : en
Pages : 533

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Book Description


South Africa’s BPO Service Advantage

South Africa’s BPO Service Advantage PDF Author: Leslie P. Willcocks
Publisher: Springer
ISBN: 113747405X
Category : Business & Economics
Languages : en
Pages : 370

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Book Description
Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.

Dynamic Innovation in Outsourcing

Dynamic Innovation in Outsourcing PDF Author: Leslie P. Willcocks
Publisher: Springer
ISBN: 3319753525
Category : Business & Economics
Languages : en
Pages : 347

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Book Description
This book is a guide for achieving innovation through outsourcing. Unpacking the various challenges faced by client firms and suppliers, the authors take the reader through the innovation lifecycle and devise a clear plan to achieve valuable results. Offering practical frameworks and tools to ensure informed decision-making at every stage, this book also includes collaborative structures and metrics to measure outcomes. Written by leading figures in the area of outsourcing, this book offers both the academic rigor and the hands-on experience based on dozens of cases that walk the reader from the very beginning of the outsourcing journey to the successful delivery of transformative innovations.

Global Mindset and International Business

Global Mindset and International Business PDF Author: Magdalena Kossowska
Publisher: Taylor & Francis
ISBN: 1000926400
Category : Business & Economics
Languages : en
Pages : 245

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Book Description
Global mindset is an emerging concept, influenced by globalization, that can support companies’ growth in international settings and help develop a more effective, skilled workforce that can be open and adaptable. This book presents an analysis of current global mindset knowledge and explores how national culture and international business behaviors affect global mindset development in business process outsourcing organizations in both managerial and non-managerial groups. The authors outline how processes of skill development and their final impact differ within multinational enterprises among managers and non-managers and present the implications on how to apply it in various seniority, talent groups. The theoretical and practical research discusses and emphasizes the need to involve employees in international relationship building, developing international know-how, and focusing on the methods of communication and management in business, because they stimulate the development of global mindset among managers and non-managers contributing to further business success. This book will find an audience with researchers and astute students within international business, cross-cultural management, and business process outsourcing in particular. It will also be a valuable resource for those researching and operating in global teams. The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license. Funded by Uniwersytet Jagielloński.

Critical Issues in Human Resource Management

Critical Issues in Human Resource Management PDF Author: Ian Roper
Publisher: Bloomsbury Publishing
ISBN: 1137605421
Category : Business & Economics
Languages : en
Pages : 318

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Book Description
By problematising core HR topics and presenting significant new developments in the field, this engaging textbook will enable students to develop a nuanced and critical approach to HRM. It integrates students' understanding of the key operational aspects of HRM with the wider institutional, social, political and economic contexts in which they occur, covering important and emerging topics such as intersectionality, wellbeing, international migration, globalisation and corporate governance. Theoretically-rigorous and rich in pedagogy, this textbook will hone students' critical thinking skills, allowing them to confront higher level problems faced in HR and deal with complex real-world HR situations. A range of topical international case studies – ranging from iPhone factories in China to contemporary US politics – places HR issues in a comparative, global context. This is an essential textbook for upper-undergraduate, postgraduate and MBA students studying contemporary or critical issues in HRM. It can also be used as a supplementary text by those wanting to deepen their knowledge of HRM and by practitioners keen to understand how core HRM topics intersect with wider contemporary and global issues.

Globalisation and Services-driven Economic Growth

Globalisation and Services-driven Economic Growth PDF Author: Niels Beerepoot
Publisher: Routledge
ISBN: 131712717X
Category : Science
Languages : en
Pages : 245

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Book Description
Following drastic shifts in the spatial organization of goods production, increasingly fierce competition now forces firms also to look critically at how to organize the production of services. While digitization and advances in information and communication technologies have enabled firms to unbundle service production processes, the increased global availability of skilled labour allows for the relocation of ever more of these processes around the world. As a result, a new geography of services production takes shape: a geography that is defined by new interregional and international divisions of labour and held together by increasingly complex global services production networks. This book examines how the reorganisation of services production alters relations between and generates different sets of challenges and opportunities for economic development in the Global North and the Global South. Drawing from 11 case studies probing various aspects of services production in different parts of the world, the book brings out the remarkable heterogeneity and transformative capacities of services. It successively shows how global trade in services creates new interdependencies between services producing and services consuming regions; reveals how services help to mitigate the impact of and contribute to recovery from economic crises in the Global North; and demonstrates how services offshoring fosters economic development and service-sector driven modernisation processes in the Global South. The book’s openness to the heterogeneous and dynamic nature of services production enlarges our understanding of which particular services in which spatiotemporal context have the capacity to generate good jobs, contribute to productivity and drive economic growth. The book stands out from other books in the field in that it combines perspectives on services-driven transformations from both the Global North and the Global South and looks into the role of various services segments. Based on pioneering empirical research and original data it offers a timely contribution to this growing debate. The book provides valuable insights for students, scholars and professionals interested in services, services offshoring, services-driven growth, and socioeconomic transformations in the Global North and South.

Outsourcing in European Emerging Economies

Outsourcing in European Emerging Economies PDF Author: Łukasz Mamica
Publisher: Routledge
ISBN: 1000221148
Category : Architecture
Languages : en
Pages : 241

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Book Description
Drawing on a range of European cases, this edited volume analyses the offshoring and outsourcing of foreign companies, with a focus on territorial embeddedness. The book opens by developing a theoretical framework and then presents a range of international case studies exploring the experiences of the service hub cities of Brno, Bratislava, Budapest, Krakow, and Prague. Attention is also given to internal and external determinants of embeddedness, with chapters on the employee perspective, the Fintech industry, corporate social responsibility, and the role of universities. This volume will be of interest to advanced students and researchers in regional economics, economic geography, innovation studies, industrial economics, European economics, and international business.

Supply Chain Management and Logistics in the Global Fashion Sector

Supply Chain Management and Logistics in the Global Fashion Sector PDF Author: Rajkishore Nayak
Publisher: Routledge
ISBN: 1000206823
Category : Business & Economics
Languages : en
Pages : 434

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Book Description
The ways in which we design, make, transport and then discard clothes has a huge social and environmental impact. This book covers responsible business practices and sustainability in the fashion industry from the raw fibre stage, through production, to the point of customer consumption. The concepts of responsibility and sustainability are fast becoming essential factors in business decisions and Supply Chain Management and Logistics in the Global Fashion Sector leads the reader through the multiple stages in the supply chain that can impact on business strategy. A perfect resource for students studying fashion and for those working in the sector who wish to identify the latest thinking as they plan sustainability strategies, the book is divided into four clear sections. Part I of the book examines sustainability in the supply chain by identifying the three pillars of sustainability (social, economic and environmental) and considers how fashion brands are innovating in this area. Part II looks at fashion logistics and supply chain operations by assessing fibre, yarn and fabric considerations, logistical issues for both garment production, and service delivery, stock control, transportation, barriers and risks. Part III develops the logistics theme further by identifying recent trends and case studies that highlight agility and lean management structures, and the application of transparency enhancing radio frequency identification (RFID). This section further applies modelling and simulation techniques from the automotive and pharmaceutical industries to the fashion sector. Part IV considers how sustainability can be embedded into the multi-tiered fashion supply chain and its selling environment.