The Antidote to Suffering: How Compassionate Connected Care Can Improve Safety, Quality, and Experience

The Antidote to Suffering: How Compassionate Connected Care Can Improve Safety, Quality, and Experience PDF Author: Christina Dempsey
Publisher: McGraw Hill Professional
ISBN: 1260116565
Category : Business & Economics
Languages : en
Pages : 256

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Book Description
An indispensable guide to reducing the suffering―of patients and caregivers alike―and to improving healthcare delivery for all In our efforts to treat patients, cure illness, and manage institutions, healthcare professionals too often overlook the fundamental purpose everyone in the industry shares: to alleviate suffering. Press Ganey’s Chief Nursing Officer, Christina Dempsey, has worked everywhere in healthcare, from the ward floor to the hospital boardroom. She has also experienced the system as a patient and as a family member of a critically ill patient. In The Antidote to Suffering, this 30-year healthcare veteran and patient-experience thought leader argues that the key to improving healthcare is to reduce the suffering—physical, psychological, and emotional—of patients and caregivers alike through Compassionate Connected CareTM. Drawing on her 360-degree perspective, Dempsey offers a comprehensive, detailed, evidence-based plan that addresses the clinical, operational, cultural, and behavioral dimensions of care that every patient and caregiver experiences, in every setting. When suffering decreases, Dempsey argues, outcomes improve for patients and those who care for them. A virtuous cycle takes hold, leading to increases in morale, loyalty, and productivity and results in a culture that drives quality, safety, and value. It paves the path for creating a new national healthcare culture—one that values compassion, fosters efficiency, and drives innovation The Antidote to Suffering is the first book to explore the pervasiveness of suffering in our healthcare system, and to provide the strategies and tools to: * Identify and measure suffering throughout your organization * Create a system in which every clinical response is informed by compassion * Operationalize staff behavior to promote meaning and purpose * Increase productivity by building a culture of collaboration Reducing human suffering isn’t just a moral imperative for healthcare providers. It’s a practical way to improve organizations and fix our broken system—without sacrificing the respect, dignity, and compassion we all deserve.

The Antidote to Suffering: How Compassionate Connected Care Can Improve Safety, Quality, and Experience

The Antidote to Suffering: How Compassionate Connected Care Can Improve Safety, Quality, and Experience PDF Author: Christina Dempsey
Publisher: McGraw Hill Professional
ISBN: 1260116565
Category : Business & Economics
Languages : en
Pages : 256

Get Book

Book Description
An indispensable guide to reducing the suffering―of patients and caregivers alike―and to improving healthcare delivery for all In our efforts to treat patients, cure illness, and manage institutions, healthcare professionals too often overlook the fundamental purpose everyone in the industry shares: to alleviate suffering. Press Ganey’s Chief Nursing Officer, Christina Dempsey, has worked everywhere in healthcare, from the ward floor to the hospital boardroom. She has also experienced the system as a patient and as a family member of a critically ill patient. In The Antidote to Suffering, this 30-year healthcare veteran and patient-experience thought leader argues that the key to improving healthcare is to reduce the suffering—physical, psychological, and emotional—of patients and caregivers alike through Compassionate Connected CareTM. Drawing on her 360-degree perspective, Dempsey offers a comprehensive, detailed, evidence-based plan that addresses the clinical, operational, cultural, and behavioral dimensions of care that every patient and caregiver experiences, in every setting. When suffering decreases, Dempsey argues, outcomes improve for patients and those who care for them. A virtuous cycle takes hold, leading to increases in morale, loyalty, and productivity and results in a culture that drives quality, safety, and value. It paves the path for creating a new national healthcare culture—one that values compassion, fosters efficiency, and drives innovation The Antidote to Suffering is the first book to explore the pervasiveness of suffering in our healthcare system, and to provide the strategies and tools to: * Identify and measure suffering throughout your organization * Create a system in which every clinical response is informed by compassion * Operationalize staff behavior to promote meaning and purpose * Increase productivity by building a culture of collaboration Reducing human suffering isn’t just a moral imperative for healthcare providers. It’s a practical way to improve organizations and fix our broken system—without sacrificing the respect, dignity, and compassion we all deserve.

The Antidote to Suffering (PB)

The Antidote to Suffering (PB) PDF Author: Christina Dempsey
Publisher: McGraw-Hill Companies
ISBN: 9781266048173
Category : Medical
Languages : en
Pages : 0

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Book Description
An indispensable guide to reducing the suffering―of patients and caregivers alike―and to improving healthcare delivery for all In our efforts to treat patients, cure illness, and manage institutions, healthcare professionals too often overlook the fundamental purpose everyone in the industry shares: to alleviate suffering. Press Ganey's Chief Nursing Officer, Christina Dempsey, has worked everywhere in healthcare, from the ward floor to the hospital boardroom. She has also experienced the system as a patient and as a family member of a critically ill patient. In The Antidote to Suffering, this 30-year healthcare veteran and patient-experience thought leader argues that the key to improving healthcare is to reduce the suffering--physical, psychological, and emotional--of patients and caregivers alike through Compassionate Connected CareTM. Drawing on her 360-degree perspective, Dempsey offers a comprehensive, detailed, evidence-based plan that addresses the clinical, operational, cultural, and behavioral dimensions of care that every patient and caregiver experiences, in every setting. When suffering decreases, Dempsey argues, outcomes improve for patients and those who care for them. A virtuous cycle takes hold, leading to increases in morale, loyalty, and productivity and results in a culture that drives quality, safety, and value. It paves the path for creating a new national healthcare culture--one that values compassion, fosters efficiency, and drives innovation The Antidote to Suffering is the first book to explore the pervasiveness of suffering in our healthcare system, and to provide the strategies and tools to: * Identify and measure suffering throughout your organization * Create a system in which every clinical response is informed by compassion * Operationalize staff behavior to promote meaning and purpose * Increase productivity by building a culture of collaboration Reducing human suffering isn't just a moral imperative for healthcare providers. It's a practical way to improve organizations and fix our broken system--without sacrificing the respect, dignity, and compassion we all deserve.

The Patient Experience

The Patient Experience PDF Author: Brian Boyle
Publisher: Simon and Schuster
ISBN: 1632209292
Category : Health & Fitness
Languages : en
Pages : 256

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Book Description
Brian Boyle tells a personal story of his fight back from near death after a horrific automobile accident. He focuses on his experience as a patient who, while in a two-month long medically induced coma, was unable to move or talk to anyone around him, yet he was able to hear, see and feel pain. Brian slowly clawed his way back to the living and found the strength to live to tell his story in his acclaimed memoir, Iron Heart. Now Brian provides vital information from the patient’s perspective to help caregivers gain valuable insight that will help them understand new ways on how to provide care to both patients and their families. By completion of this book, the participant will be able to: Recognize the variety of feelings and emotions of the patient Identify simple methods and interventions to provide emotional support to relax the patient Determine the importance of particular amenities to a patient who may be unable to communicate Evaluate patient life-history to determine appropriate intervention techniques Understand the motivational role that communication has between the healthcare provider and the patient and his or her family Brian’s story about catastrophe, survival, and transcending all odds has implemented new and innovative strategies for improving patient safety and quality of care on a national level, as well as serving as a learning experience for healthcare providers of all levels and backgrounds. When it comes to the patient experience, Brian has become a mouthpiece for the voiceless.

Listening for What Matters

Listening for What Matters PDF Author: Saul J. Weiner
Publisher: Oxford University Press
ISBN: 0197588107
Category : Education
Languages : en
Pages : 193

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Book Description
"Our fascination with the topic of contextualizing care began about twenty years ago when the evidence-based medicine movement had taken hold. We noticed that although medical residents were skilled at identifying the latest studies and guidelines, their care plans often didn't seem appropriate once one considered the life challenges some of their patients were facing. We'd see, for instance, a patient with poorly controlled asthma put on a higher dose of a medication they weren't taking, rather than a cheaper generic, when the context was that they couldn't afford it. We coined the terms "contextual error" to describe these kinds of mistakes and "contextualized care" when patients' care plans are adapted to their life circumstances"--

Marriage Miracle in 15 Seconds Or Less!

Marriage Miracle in 15 Seconds Or Less! PDF Author: Joseph Racite
Publisher: Trafford Publishing
ISBN: 1426928432
Category :
Languages : en
Pages : 147

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Book Description
Your Marriage Miracle is at hand in 15 seconds or less! Have you ever wondered whether there was a magic formula for transforming your marriage completely and instantaneously? Dr. Joseph Racite indisputably makes the case that every marriage has the potential of becoming a mutually-fulfilling and satisfying marriage in 15 seconds or less! His 100% love approach provides every married couple with the magic formula for attaining, the perfect marriage. His compelling hands-on book provides a systematic, win-win, and research-proven approach that provides all of the information couple's need to maximize their marriage to all it can be. Dr. Racite explains why standard therapeutic approaches, such as fair fighting, reflective listening, negotiating, and compromising are counterproductive, do not address or correct the core relational issues and, thus lead married couples in the wrong direction. Dr. Racite presents revolutionary concepts and principles, such as the 15-Second Rule, The Capture Effect, and The Magic Formula, to lead all couples in the right direction for ensuring their marriage miracle. Beware your thinking, disposition, and approach to achieving a mutually-fulfilling marriage will be challenged throughout your reading, as Dr. Racite literally shows you how to put love into actual practice for receiving the love that you desire in return. Dr. Racite firmly believes that, the truth shall set you free and in 15 seconds or less!

How to Survive Within Our Healthcare System

How to Survive Within Our Healthcare System PDF Author: Linda a Scheinberg R N
Publisher: Createspace Independent Publishing Platform
ISBN: 9781480118959
Category : Hospitals
Languages : en
Pages : 0

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Book Description
A self- help manual for guidance within the health care system.

The Question of Competence

The Question of Competence PDF Author: Brian D. Hodges
Publisher: Cornell University Press
ISBN: 0801465362
Category : Medical
Languages : en
Pages : 239

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Book Description
Medical competence is a hot topic surrounded by much controversy about how to define competency, how to teach it, and how to measure it. While some debate the pros and cons of competence-based medical education and others explain how to achieve various competencies, the authors of the seven chapters in The Question of Competence offer something very different. They critique the very notion of competence itself and attend to how it has shaped what we pay attention to—and what we ignore—in the education and assessment of medical trainees. Two leading figures in the field of medical education, Brian D. Hodges and Lorelei Lingard, drew together colleagues from the United States, Canada, and the Netherlands to explore competency from different perspectives, in order to spark thoughtful discussion and debate on the subject. The critical analyses included in the book’s chapters cover the role of emotion, the implications of teamwork, interprofessional frameworks, the construction of expertise, new directions for assessment, models of self-regulation, and the concept of mindful practice. The authors juxtapose the idea of competence with other highly valued ideas in medical education such as emotion, cognition and teamwork, drawing new insights about their intersections and implications for one another.

An Epidemic of Empathy in Healthcare: How to Deliver Compassionate, Connected Patient Care That Creates a Competitive Advantage

An Epidemic of Empathy in Healthcare: How to Deliver Compassionate, Connected Patient Care That Creates a Competitive Advantage PDF Author: Thomas H. Lee
Publisher: McGraw Hill Professional
ISBN: 1259586316
Category : Business & Economics
Languages : en
Pages : 208

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Book Description
The best strategies in healthcare begin with empathy Revolutionary advances in medical knowledge have caused doctors to become so focused on their narrow fields of expertise that they often overlook the simplest fact of all: their patients are suffering. This suffering goes beyond physical pain. It includes the fear, uncertainty, anxiety, confusion, mistrust, and waiting that so often characterize modern healthcare. One of healthcare’s most acclaimed thought leaders, Dr. Thomas H. Lee shows that world-class medical treatment and compassionate care are not mutually exclusive. In An Epidemic of Empathy in Healthcare, he argues that we must have it both ways—that combining advanced science with empathic care is the only way to build the health systems our society needs and deserves. Organizing providers so that care is compassionate and coordinated is not only the right thing to do for patients, it also forms the core of strategy in healthcare’s competitive new marketplace. It provides business advantages to organizations that strive to reduce human suffering effectively, reliably, and efficiently. Lee explains how to develop a culture that treats the patient, not the malady, and he provides step-by-step guidance for unleashing an “epidemic of empathy” by: Developing a shared understanding of the overarching goal—meeting patients’ needs and reducing their suffering Making empathic care a social norm rather than the focus of economic incentives Pinpointing and addressing the most significant causes of patient suffering Collecting and using data to drive improvement Healthcare is entering a new era driven by competition on value—meeting patients’ needs as efficiently as possible. Leaders must make the choice either to move forward and build a new culture designed for twenty-first-century medicine or to maintain old models and practices and be left behind. Lee argues that empathic care resonates with the noblest values of all clinicians. If healthcare organizations can help caregivers live up to these values and focus on alleviating their patients’ suffering, they hold the key to improving value-based care and driving business success. Join the compassionate care movement and unleash an epidemic of empathy! Thomas H. Lee, MD, is Chief Medical Officer of Press Ganey, with more than three decades of experience in healthcare performance improvement as a practicing physician, leader in provider organizations, researcher, and health policy expert. He is a Professor (Part-time) of Medicine at Harvard Medical School and Professor of Health Policy and Management at the Harvard School of Public Health.

Patient-Centric Analytics in Health Care

Patient-Centric Analytics in Health Care PDF Author: James J. Gillespie
Publisher:
ISBN: 9781498550970
Category : Psychology
Languages : en
Pages : 216

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Book Description
Using a patient-centric approach, Patient-Centric Analytics in Health Care identifies how analytics can drive value in terms of managing quality, access, and cost of care for patients across diverse health-care settings.

The Healthcare Cure

The Healthcare Cure PDF Author: Jeff Margolis
Publisher:
ISBN: 9781616144876
Category : Health & Fitness
Languages : en
Pages : 0

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Book Description
In this forward-looking book, Margolisan expert with many years of experience creating innovative solutions for the healthcare industryproposes a needed and workable solution to the challenge of providing affordable health care for all Americans.