The Airline Quality Rating 2002 PDF Download
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Author: Brent D. Bowen
Publisher:
ISBN:
Category : Aeronautics, Commercial
Languages : en
Pages : 118
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Book Description
Author: Brent D. Bowen
Publisher:
ISBN:
Category : Aeronautics, Commercial
Languages : en
Pages : 118
Get Book Here
Book Description
Author: Brent D. Bowen
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 112
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Book Description
The Airline Quality Rating (AQR) is an objective method of comparing airline quality on combined multiple performance criteria. This report reflects monthly AQR scores for 2002 which are based on 15 elements that focus on airline performance areas important to air travel consumers. It is a summary of month-by-month quality ratings for the 10 largest U.S. airlines operating during 2002. The AQR system of weighted averages and monthly performance data focuses on the areas of on-time arrivals, involuntary denied boardings, mishandled baggage, and a combination of 12 customer complaint categories. Comparative AQR date for 2001 are included for each airline to provide historical perspective re: performance quality in the industry.
Author: Brent D. Bowen
Publisher:
ISBN:
Category : Aeronautics, Commercial
Languages : en
Pages : 126
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Book Description
Author:
Publisher:
ISBN:
Category : Aeronautics, Commercial
Languages : en
Pages : 116
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Book Description
Author: Brent D. Bowen
Publisher:
ISBN:
Category : Aeronautics, Commercial
Languages : en
Pages : 54
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Book Description
Author:
Publisher:
ISBN:
Category : Industrial management
Languages : en
Pages : 566
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Book Description
Seeks to improve communication between managers and professionals in OR/MS.
Author: Milan Janic
Publisher: CRC Press
ISBN: 1315353865
Category : Political Science
Languages : en
Pages : 293
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Book Description
The transport sector consists of different modes of transport, each serving a growing demand for transporting people and goods. This (growing) demand on the one hand, needs expanding the systems’ capacity, and on the other hand, increasing the corresponding economic efficiency, effectiveness, and environmental and social friendliness. This implies development of a ‘greener’, i.e. a more sustainable transport sector. The book describes the current and prospective state of the art analytical modelling, conceptual planning, and multi-criteria evaluation of the selected cases of transport systems operated by different transport modes such as road, rail, sea, air, and intermodal. As such, the book is unique in addressing these three important aspects of dealing with transport systems before implementation of their particular components means by the selected cases. It will be particularly useful for readers from the academia and the professionals from the transport sector.
Author: Stephen Page
Publisher: Routledge
ISBN: 1136433910
Category : Business & Economics
Languages : en
Pages : 594
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Book Description
Tourism Management: managing for change is a complete synthesis of tourism, from its beginnings through to the major impacts it has on today's global community, the environment and economy. Provocative and stimulating, it challenges the conventional thinking and generates reflection, thought and debate. This bestselling book is now in its third edition and has been fully revised and updated to include complete set of brand new case studies, a new four colour page design to enhance learning and improved online companion resources packed with must have information to assist in learning and teaching. Tourism Management covers the fundamentals of tourism, introducing the following key concepts: * The development of tourism * Tourism supply and demand * Sectors involved: transport, accommodation, government * The future of tourism: including forecasting and future issues affecting the global nature of tourism In a user-friendly, handbook style, each chapter covers the material required for at least one lecture within a degree level course. Written in a jargon-free and engaging style, this is the ultimate student-friendly text, and a vital introduction to this exciting, ever-changing area of study. The text is also accompanied by a companion website packed with extra resources for both students and lecturers, including learning outcomes for each chapter, multiple choice questions, links to sample chapters of related titles and journal articles for further reading, as well as downloadable PowerPoint materials ad illustrations from the text. Accredited lecturers can request access to download additional material by going to http://textbooks.elsevier.com to request access.
Author: Edward J. Sabin
Publisher: Ashgate Publishing, Ltd.
ISBN: 1409486915
Category : Technology & Engineering
Languages : en
Pages : 262
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Book Description
In Safety Culture: Building and Sustaining a Cultural Change in Aviation and Healthcare, the four authors draw upon their extensive teaching, research and field experience from multiple industries to describe the dynamic nature of a culture-change process, particularly in safety-critical domains. They use a "stories to numbers" approach that starts with felt experiences and stories of certain change programs that they have documented, then proceed to describe the use of key measurement tools that can be used to analyze the state of a change program. The book concludes with a description of empirical models that illustrate the dynamic nature of change programs.
Author: United States. Congress. Senate. Committee on Appropriations. Subcommittee on Transportation and Related Agencies
Publisher:
ISBN:
Category : Political Science
Languages : en
Pages : 720
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Book Description
