TCO CVA Certified VoIP Analyst Study Guide PDF Download
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Author: Eric Coll
Publisher: Teracom Training Institute
ISBN: 1894887166
Category : Technology & Engineering
Languages : en
Pages : 200
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Book Description
Certification study guide and companion reference textbook for the TCO Certified VoIP Analyst (CVA) courses and exams. The CVA Study Guide corresponds directly to the CVA online courses and exams. For each lesson, detailed text notes are provided along with the main graphic. Many people find they learn better with a companion book. Printed in color! Get a complete understanding of Voice over IP and SIP, with CVA Certification to prove it. CVA covers all aspects of Voice over IP, including all the different ways VoIP is implemented, how calls are set up with softswitches and SIP, how voice is packetized and the factors affecting sound quality, connecting to carriers and SIP trunking, and network quality with MPLS, Service Level Agreements and Class of Service. The Certified VoIP Analyst Certification includes six online courses and exams: 2221 Fundamentals of Voice over IP 2222 VoIP Architectures and Implementation Choices 2223 Softswitches, SIP, Call Setup and SIP Trunking 2224 Voice Packetization, Codecs and Voice Quality 2225 SIP Trunking and Carrier Connections 2226 IP Network Quality: CoS, QoS, MPLS AND SLAs This knowledge enables a CVA to stand out from the rest, with demonstrated broad and deep vendor-agnostic knowledge of VoIP systems and best practices. This kind of knowledge enables higher-paying positions performing analysis, writing reports, making recommendations and providing effective, value-added contributions in project management, business and product development, software design, sales, marketing and finance. Invest in yourself with the CVA Certification Package from Teracom Training Institute! The CVA Certification Package Unlimited Plan includes the six CVA online courses and the TCO CVA Certification Exam, both with unlimited repeats – which means guaranteed to pass, and refresh your knowledge anytime. Get up to speed on all major topics, at your own pace. Understand the fundamentals, technologies, jargon, buzzwords and most importantly, the underlying ideas ... and how it all fits together. Plus, get your Telecommunications Certification Organization (TCO) Certified VoIP Analyst (CVA) Certification to prove it! Upgrade your skills – and your résumé – with this training and certification today!
Author: Eric Coll
Publisher: Teracom Training Institute
ISBN: 1894887166
Category : Technology & Engineering
Languages : en
Pages : 200
Get Book
Book Description
Certification study guide and companion reference textbook for the TCO Certified VoIP Analyst (CVA) courses and exams. The CVA Study Guide corresponds directly to the CVA online courses and exams. For each lesson, detailed text notes are provided along with the main graphic. Many people find they learn better with a companion book. Printed in color! Get a complete understanding of Voice over IP and SIP, with CVA Certification to prove it. CVA covers all aspects of Voice over IP, including all the different ways VoIP is implemented, how calls are set up with softswitches and SIP, how voice is packetized and the factors affecting sound quality, connecting to carriers and SIP trunking, and network quality with MPLS, Service Level Agreements and Class of Service. The Certified VoIP Analyst Certification includes six online courses and exams: 2221 Fundamentals of Voice over IP 2222 VoIP Architectures and Implementation Choices 2223 Softswitches, SIP, Call Setup and SIP Trunking 2224 Voice Packetization, Codecs and Voice Quality 2225 SIP Trunking and Carrier Connections 2226 IP Network Quality: CoS, QoS, MPLS AND SLAs This knowledge enables a CVA to stand out from the rest, with demonstrated broad and deep vendor-agnostic knowledge of VoIP systems and best practices. This kind of knowledge enables higher-paying positions performing analysis, writing reports, making recommendations and providing effective, value-added contributions in project management, business and product development, software design, sales, marketing and finance. Invest in yourself with the CVA Certification Package from Teracom Training Institute! The CVA Certification Package Unlimited Plan includes the six CVA online courses and the TCO CVA Certification Exam, both with unlimited repeats – which means guaranteed to pass, and refresh your knowledge anytime. Get up to speed on all major topics, at your own pace. Understand the fundamentals, technologies, jargon, buzzwords and most importantly, the underlying ideas ... and how it all fits together. Plus, get your Telecommunications Certification Organization (TCO) Certified VoIP Analyst (CVA) Certification to prove it! Upgrade your skills – and your résumé – with this training and certification today!
Author: Eric Coll
Publisher: Teracom Training Institute
ISBN: 1894887638
Category : Technology & Engineering
Languages : en
Pages : 489
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Book Description
This book is the study guide and textbook for the TCO Certified Telecommunications Network Specialist (CTNS) Certification, conforming to the lessons in the eight CTNS courses and their exams: 2241 Introduction to Broadband Converged IP Telecom 2206 Wireless Telecommunications 2221 Fundamentals of Voice over IP 2201 The PSTN 2212 OSI Layers and Protocol Stacks 2211 LANs, VLANs, Wireless and Optical Ethernet 2213 IP Addresses, Packets and Routers 2214 MPLS and Carrier Networks The selection of material, its order, timing, and explanations are field-tested to deliver the core knowledge set for today’s telecommunications. The courses deliver a solid foundation of knowledge in broadband, telecom, datacom and networking: the fundamentals, technologies, jargon and buzzwords, standard practices and most importantly, the underlying ideas, and how it all fits together… with TCO Certification to prove it! The first four CTNS courses are on telecommunications, beginning with Introduction to Broadband Converged IP Telecom, an introduction and first pass through all of the topics; followed by Wireless Telecommunications, then Introduction to Voice over IP, and The PSTN. The second half of CTNS is four courses focusing on the three main enabling technologies for the modern telecom network: Ethernet, IP and MPLS. We begin with the OSI model and its Layers to establish a framework for understanding what each does and how they work together... and all the other things that have to be done. This book is intended to enhance your learning and retention while taking the online courses. It is also useful as a day-to-day reference handbook and glossary. Our goal is to explain the big picture, the jargon and buzzwords, and put in place a very solid base of telecom knowledge spanning fundamentals to the latest technologies and how they are deployed – in plain English. Let's get started!
Author: Eric C. Coll
Publisher:
ISBN: 9781894887014
Category : Computer networks
Languages : en
Pages : 0
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Book Description
Author: Eric Coll
Publisher: Teracom Training Institute
ISBN: 1894887190
Category : Technology & Engineering
Languages : en
Pages : 138
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Book Description
Wireless 101 delivers the core technical knowledge needed by anyone serious in the wireless business today. A great deal of Wireless 101 is devoted to mobile communications, because one of the great things about wireless is you can move around while communicating, and people are willing to pay cold hard cash for it. If you added up all of the industry associated with mobile communications: everything from selling handsets and providing customer service, all of the people who work for the carrier, the trucks they buy, people getting jobs as riggers installing equipment on towers, the insurance they have to pay for – the mobile communications industry shows up as part of the gross domestic product of every country in the world. Bluetooth and Wi-Fi are now an indispensable part of everyday life including in-building Internet access and connecting your phone to your car as soon as you get close to it. In July 2022, Starlink was delivering download rates bursting up towards 1 Gb/s to remote areas for $120 per month. This brings Broadband To The Remote Masses in one fell swoop, and will surely boost the quality of life and economic activity worldwide. So that’s covered too. Part 1: Wireless Fundamentals The first part of Wireless 101 is Wireless Fundamentals, five chapters that set the foundation, with radio fundamentals and spectrum, how modems are used to move bits, and radio penetration, propagation and fading. Part 2: Mobile Communications The second part of Wireless 101 is Mobile Communications, fourteen chapters on mobility and mobile communications from A-Z, beginning with the ideas of cellular radio, handoffs, how PSTN phone calls (“Voice minutes”) are implemented, and how Mobile Internet (“Data plan”) is implemented. We’ll explain the technologies: FDMA, TDMA, CDMA, OFDMA, the generations, and LTE and 5G New Radio, including millimeter-wave Ultra Broadband and low-bit-rate 5G services for IoT. Part 3: Fixed Wireless In the third part of Wireless 101, we’ll cover other radio systems, primarily fixed wireless, where the question of continuous communications while driving down the highway doesn’t come into play so much. We’ll cover Wi-Fi: wireless LANs, standards and security, Bluetooth, broadband wireless home Internet, point-to-point, Low-Power Wide-Area Networks, and finish with satellite communications and Starlink.
Author: Eric Coll
Publisher: Teracom Training Institute
ISBN: 9781894887564
Category :
Languages : en
Pages : 110
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Book Description
Certification study guide and companion reference textbook from Teracom Training Institute for the TCO Certified Wireless Analyst (CWA) courses and exam. The CWA companion reference textbook and certification study guide corresponds directly to the CWA online courses and exams. For each lesson, detailed text notes are provided along with the main graphic. Many people find they learn better with a companion book!CWA covers the core technical knowledge needed by anyone serious in the wireless business today: Course 2231: Wireless Fundamentals- Radio fundamentals. Radio spectrum.- Digital radio: modems and modulationCourse 2232: Mobile Communications- Cellular principles. Mobility and handoffs.- Digital voice. Mobile Internet Access.- The generations: 1G, 2G, 3G, 4G- The technologies: FDMA, TDMA, CDMA and OFDM- The systems: GSM, 1X, UMTS, HSPA and LTECourse 2233: Fixed Wireless- Wireless LANs, 802.11 standards, WiFi, security- Bluetooth, WiMAX, point-to-point and satellitesSpecifically designed for non-engineers, this certification will get you up to speed on the fundamentals of radio, the jargon and buzzwords, technologies in use, and ideas behind them on all major wireless systems in use today from 4G LTE to 700 MHz spectrum, including 802.11 WiFi.A Certified Wireless Analyst is knowledgeable of the full range of wireless technologies including radio and spectrum fundamentals, mobile communications concepts and network technologies up to 4G LTE, as well as WiFi and other fixed wireless. This knowledge enables a CWA to stand out from the rest, perform analysis, write reports, make recommendations and provide effective contributions in project management, business and product development, software design, sales, marketing, finance and many other job functions.Invest in yourself with the CWA Certification Package from Teracom Training Institute! The CWA Certification Package Unlimited Plan includes three CWA online courses and the TCO CWA Certification Exam, both with unlimited repeats - which means guaranteed to pass, and refresh your knowledge anytime.Get up to speed on all major topics, at your own pace. Understand the fundamentals, technologies, jargon, buzzwords and most importantly, the underlying ideas ... and how it all fits together.Plus, get your Telecommunications Certification Organization (TCO) Certified Wireless Analyst (CWA) Certification to prove it!Upgrade your skills - and your résumé - with this training and certification today!
Author: Eric Coll
Publisher: Teracom Training Institute
ISBN: 1894887867
Category : Technology & Engineering
Languages : en
Pages : 150
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Book Description
The CWA Study Guide is an essential enhancement to the TCO Certified Wireless Analyst Certification Package. This Study Guide - the course book - contains detailed notes and graphics corresponding exactly to the CWA lessons. This book therefore contains all of the answers to the CWA exam questions! Having a companion reference textbook avoids the need to take notes, and greatly enhances learning and retention, helping you learn and burn the concepts into the neurons of your brain. This course book is also a valuable day-to-day reference handbook and glossary on its own, independent of the online courses. ~ The TCO Certified Wireless Analyst Certification Courses deliver the core technical knowledge needed by anyone serious in the wireless business today. With high-quality self-paced courses, you'll gain broad knowledge spanning radio and spectrum fundamentals, digital radio and QAM modems, mobility concepts and network design, radio technologies from AMPS to LTE and 5G’s OFDMA, 5G mmWave ultra-broadband, and low power, low bitrate 5G for IoT, Wi-Fi 6 (802.11ax), broadband wireless Internet, point-to-point microwave, Low Earth Orbit satellites and more ... and TCO Certified Wireless Analyst certification to prove it! ~ Body language conveys a surprisingly large amount of information. Students who find they learn more from a person than from computer-generated images will appreciate that many of the lessons are video, taught to you by our charming and entertaining instructor directly into the camera, with overlaid bullets and graphics on-screen. The detailed text notes in this optional Study Guide are a recommended enhancement to the online courses included in the CWA Certification Package. ~ The CWA Certification Package includes three online certification courses and the TCO CWA Certification Exam, both with unlimited repeats – which means guaranteed to pass, and refresh your knowledge anytime: Course 2231: Wireless Fundamentals • Radio fundamentals • Radio spectrum, radio bands, allocations and allotments • Digital radio: how modems work Course 2232: Mobile Communications • Cellular principles • Mobility and handoffs • PSTN Phone Calls • Mobile Internet • 4G LTE and 5G New Radio • FDMA, GSM, TDMA, CDMA, OFDM and OFDMA • MVNOs and Roaming Course 2233: Fixed Wireless • Wireless LANs: 802.11 standards, Wi-Fi • Wi-Fi Security • Bluetooth • LPWA Networks for IoT • Broadband Wireless Home Internet • Point-to-Point Microwave • LEO and GEO Satellites ~ Visit teracomtraining.com for more information and print copies of the TCO Certified Wireless Analyst CWA Study Guide.
Author: Eric Coll
Publisher: Teracom Training Institute
ISBN: 9781894887687
Category :
Languages : en
Pages : 0
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Book Description
The CWA Study Guide is an essential enhancement to the TCO Certified Wireless Analyst Certification Package. This Study Guide - the course book - contains detailed notes and graphics corresponding exactly to the CWA lessons. This book therefore contains all of the answers to the CWA exam questions! Having a companion reference textbook avoids the need to take notes, and greatly enhances learning and retention, helping you learn and burn the concepts into the neurons of your brain. This course book is also a valuable day-to-day reference handbook and glossary on its own, independent of the online courses. The TCO Certified Wireless Analyst Certification Courses deliver the core technical knowledge needed by anyone serious in the wireless business today. With high-quality self-paced courses, you'll gain broad knowledge spanning radio and spectrum fundamentals, digital radio and QAM modems, mobility concepts and network design, radio technologies from AMPS to LTE and 5G's OFDMA, 5G mmWave ultra-broadband, and low power, low bitrate 5G for IoT, Wi-Fi 6 (802.11ax), broadband wireless Internet, point-to-point microwave, Low Earth Orbit satellites and more ... and TCO Certified Wireless Analyst certification to prove it! Body language conveys a surprisingly large amount of information. Students who find they learn more from a person than from computer-generated images will appreciate that many of the lessons are video, taught to you by our charming and entertaining instructor directly into the camera, with overlaid bullets and graphics on-screen. The detailed text notes in this optional Study Guide are a recommended enhancement to the online courses included in the CWA Certification Package. The CWA Certification Package includes three online certification courses and the TCO CWA Certification Exam, both with unlimited repeats - which means guaranteed to pass, and refresh your knowledge anytime: Course 2231: Wireless Fundamentals - Radio fundamentals - Radio spectrum, radio bands, allocations and allotments - Digital radio: how modems work Course 2232: Mobile Communications - Cellular principles - Mobility and handoffs - PSTN Phone Calls - Mobile Internet - 4G LTE and 5G New Radio - FDMA, GSM, TDMA, CDMA, OFDM and OFDMA - MVNOs and Roaming Course 2233: Fixed Wireless - Wireless LANs: 802.11 standards, Wi-Fi - Wi-Fi Security - Bluetooth - LPWA Networks for IoT - Broadband Wireless Home Internet - Point-to-Point Microwave - LEO and GEO Satellites Please visit teracomtraining.com/textbooks.htm#cwa-toc for a detailed outline of the TCO CWA Certification and this book.
Author: Eric Coll
Publisher: Teracom Training Institute
ISBN: 1894887905
Category : Technology & Engineering
Languages : en
Pages : 346
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Book Description
Broadband 101 is ideal for anyone needing a book covering all major topics in broadband telecommunications, IP and networking... in plain English. In one book, you get consistency, completeness and unbeatable value: a wealth of clear, concise, organized knowledge, impossible to find in one place anywhere else! Our approach can be summed up with a simple philosophy: Start at the beginning. Progress in a logical order. Build one concept on top of another. Finish at the end. Avoid jargon. Speak in plain English. Bust the buzzwords, demystify jargon, and cut through doubletalk. Fill in the gaps, build a solid base of knowledge, put a structure in place and show how everything fits together... knowledge and understanding that lasts a lifetime. Broadband 101 is designed for the non-engineering professional needing an overview and update of the modern broadband converged IP telecom network, and for those new to the business needing to get up to speed quickly. Broadband 101 is a subset of the larger volume Telecom 101, focusing on the broadband IP telecom network while skipping topics associated with the legacy PSTN. From first principles to MPLS VPNs, ISPs to cloud computing, radio fundamentals to 5G, we’ll explain the jargon, the technologies, and more importantly, the underlying ideas, without bogging down on legacy technologies. Based on training courses developed, refined and tuned over many years, the selection of material, its order and emphasis in Broadband 101 is proven and field-tested to bring you the knowledge you need. Understanding what everything does and how it all works together allows you to be more accurate, eliminates frustration with buzzwords, and gives you confidence to make meaningful contributions. Don't be left out in the cold! You have the added advantage of knowing what someone is talking about, even if you’re not familiar with the exact details of the variation they’re discussing. List of Chapters: The Broadband Converged IP Telecommunications Network. Telecom Fundamentals: modems and multiplexing Network Fundamentals: packets, frames, TCP, port numbers, MPLS The Internet and Cloud Computing: ISPs, DNS, cloud computing, web services and data centers Mobile Broadband, Wi-Fi and Starlink: spectrum, mobile networks, LTE and 5G, broadband wireless, Wi-Fi and satellite Fiber Optics: cables, wavelengths, DWDM, Optical Ethernet, MANs and PONs Broadband on Copper: DSL and Cable Modems Fundamentals of Voice over IP: VoIP system components, voice in packets, SIP, softswitches, gateways The OSI Layers and Protocol Stacks: Layers, the purpose of each layer, how protocol stacks work LANs, VLANs and Optical Ethernet: LANs , MAC addresses, MAC frames, Layer 2 switches, VLANs and Optical Ethernet IP Networks, Routers and Addresses: public and private IP addresses, subnets, routers, DHCP, NAT, IPv6 MPLS and Carrier Networks: Service Level Agreements, virtual circuits, business VPNs, Class of Service Broadband 101 is intended to be read sequentially, building ideas on top of ideas. The detailed Table of Contents makes it also useful as a day-to-day reference handbook. Looking at the table of contents, you’ll see that many chapters of Broadband 101 are like self-contained reference books on specific topics, like Introduction and Overview of the Broadband IP Telecom Network , Telecom Fundamentals, Network Fundamentals, Wireless, Fiber, VoIP, IP, LANs and MPLS. You get all of these topics bound in one volume for one low price. Compare this to hunting down and paying for multiple books by different authors that may or may not cover what you need to know- and you'll agree this is a very attractive deal. Get your copy today!
Author: Eric Coll
Publisher: Teracom Training Institute
ISBN: 1894887131
Category : Technology & Engineering
Languages : en
Pages : 548
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Book Description
Packed with information, authoritative, up to date, covering all major topics - and written in plain English - Telecom 101 is an invaluable textbook and day-to-day reference on telecommunications for non-engineers. Telecom 101 covers the technologies, the players, the products and services, jargon and buzzwords, and most importantly, the underlying ideas... and how it all fits together. This is the best comprehensive book on telecommunications available anywhere: based on the course materials for Teracom's famous instructor-led Course 101 Broadband, Telecom, Datacom and Networking for Non-Engineers, the selection of content, its order, timing and pacing has been tuned and refined over years to effectively define and deliver the core set of technical knowledge needed by anyone serious in the telecom business today. In one book, you get consistency, completeness and unbeatable value: a wealth of clear, concise, organized knowledge, impossible to find in one place anywhere else! Our approach can be summed up with a simple philosophy: Start at the beginning. Progress in a logical order. Build one concept on top of another. Finish at the end. Avoid jargon. Speak in plain English. Bust the buzzwords, demystify jargon, and cut through doubletalk. Fill in the gaps, build a solid base of knowledge, put a structure in place and show how everything fits together... knowledge and understanding that lasts a lifetime. Many chapters of Telecom 101 are like self-contained reference books on specific topics; get all of these topics bound in one volume for one low price. Compare this to hunting down and paying for multiple books by different authors that may or may not cover what you need to know- and you'll agree this is a very attractive deal. Telecom 101 is your go-to telecom resource covering all major topics: • The modern Broadband Converged IP Telecom Network • Telecom fundamentals: modems and multiplexing • Network fundamentals: packets and frames, TCP ports, MPLS • Internet fundamentals: ISPs, DNS, cloud computing, web services, data centers • Telecom services: residential, business, wholesale • Digital media: digitized voice, video, images, quantities, text • VoIP fundamentals: system components, voice in packets, SIP, softswitches, gateways • Wireless: spectrum, mobile networks, LTE, 5G, broadband wireless, Wi-Fi, satellite • Fiber: fundamentals, wavelengths, DWDM, Optical Ethernet, fiber to the premise • Copper: the PSTN, analog, POTS, DSL, Hybrid Fiber-Coax, LAN cables • Equipment: routers, Layer 2 switches, call managers / softswitches, legacy CO switches and PBXs, gateways • The OSI Model: the Layers, their purpose, implementation, how protocol stacks work • Ethernet, LANs and VLANs: MAC addresses, MAC frames, Layer 2 switches, VLANs • IP: public and private IP addresses, subnets, routers, DHCP, NAT, IPv6 • MPLS and Carrier Networks: Service Level Agreements, virtual circuits, business VPNs, Class of Service • Wrapping up: Technology deployment steps, analysis, design, implementation, The Future Telecom 101 is the course materials for Course 101, allowing study and review of topics before attending a course, and a valuable desk reference after. Telecom 101 is also the course book and study guide for the TCO Certified Telecommunications Analyst (CTA) telecommunications certification. Telecom 101 is also an economical and convenient way to self-study... these are the materials to an instructor-led course that costs $1895 to attend. Written by our top instructor, Eric Coll, M.Eng., Telecom 101 contains decades of knowledge and learning distilled and organized into an invaluable study guide and practical day-to-day reference for non-engineers: career- and productivity-enhancing training... an investment in life-long knowledge that will be repaid many times over. Join thousands of satisfied customers. Get your copy today! ★★★★★ "Best Book on the Market for Telecom, 6 stars" - Amazon Customer review (amazon.com/gp/customer-reviews/RPXAC8JZL8Y6D)
Author: Eric Coll
Publisher: Teracom Training Institute
ISBN: 189488793X
Category : Technology & Engineering
Languages : en
Pages : 148
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Book Description
VoIP 101 is designed for the non-engineering professional needing an overview and update, and for those new to the business needing to get up to speed quickly. VoIP 101 covers all major topics in Voice over IP – in plain English. From fundamentals to softswitches and SIP trunking, we’ll explain the jargon and the technologies, and more importantly, the underlying ideas. Based on training courses developed, refined and tuned over many years, the selection of material, its order and emphasis in VoIP 101 is proven and field-tested to bring you the knowledge of Voice over IP you need. Understanding what everything does and how it all works together allows you to be more accurate, eliminates frustration with buzzwords, and gives you confidence to make meaningful contributions. You have the added advantage of knowing what someone is talking about, even if you’re not familiar with the exact details of the variation they’re discussing. Don't be the one person in the room who isn't up to speed! Your employer (or prospective employer) will be interested to hear you have this solid foundation of knowledge that project- and product-specific knowledge can be built on, getting you up to speed quickly… then having the versatility to subsequently work on different projects. VoIP 101 has six chapters covering all aspects of Voice over IP, including all the different ways VoIP is implemented, how calls are set up with softswitches and SIP, how voice is packetized, the factors affecting sound quality, connecting to carriers and SIP trunking, and network quality with MPLS, Service Level Agreements and Class of Service: 1 Fundamentals of Voice over IP A complete introduction to everything Voice over IP. You'll learn the fundamental ideas and principles of a VoIP telephone system, the jargon and buzzwords, and how it all works together. 2 VoIP Architectures and Implementation Choices Next is a comprehensive overview of the many flavors of VoIP, comparing and contrasting the various implementation and architecture choices. 3 Softswitches, SIP, Call Setup and SIP Trunking This chapter is all about SIP, and how it is used to set up phone calls: what SIP is, how it works, jargon like proxy server and location server, how SIP fits in with softswitches and call managers, and trace the establishment of a VoIP phone call using SIP and DNS, step by step. 4 Voice Packetization, Codecs and Voice Quality The "nuts and bolts" of Voice over IP: how the voice is digitized and coded, time stamps applied with the RTP protocol, and how the result is carried in UDP, IP packets and MAC frames. 5 SIP Trunking & Carrier Connections This chapter is all about connecting to carriers to communicate VoIP phone calls, both carrier-to-carrier connections and business-to-carrier SIP trunking. 6 IP Network Quality: CoS, QoS, MPLS and SLAs The last chapter in VoIP 101 focuses on the network service provided by carriers to move VoIP packets, and how network traffic is identified, managed and prioritized, resulting in Class of Service offerings to meet Service Level Agreements. VoIP 101 is intended to be read sequentially, building ideas on top of ideas. The detailed Table of Contents makes it also useful as a day-to-day reference handbook. Our goal is to explain the big picture, the jargon and buzzwords, and put in place a very solid base of VoIP knowledge spanning fundamentals to the latest technologies and how they are deployed – in plain English. Let’s get started!
