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Author: David Lester
Publisher: Charles C. Thomas Publisher
ISBN:
Category : Counseling
Languages : en
Pages : 344
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Book Description
Author: David Lester
Publisher: Charles C. Thomas Publisher
ISBN:
Category : Counseling
Languages : en
Pages : 344
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Book Description
Author: Sheila A. Fisher
Publisher:
ISBN:
Category : Psychology
Languages : en
Pages : 298
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Book Description
Author: David Lester
Publisher: Charles C Thomas Publisher
ISBN: 0398088306
Category : Psychology
Languages : en
Pages : 461
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Book Description
This book will further stimulate interest and discussion of the telephone and the Internet as a mode of treatment. In this extensively revised third edition, a practical framework for providing immediate problem-solving assistance by telephone to persons in crisis is provided. Several new chapters have been added and several chapters have been updated and rewritten. The text offers specific techniques to deal with out-of-control situations with the highly important initial steps to protect the caller, the crisis worker, and the community. The scope of the book includes an overview of counseling by telephone, how to effectively manage crises, how to be supportive verbally and nonverbally, how to accurately assess situations, and how to help create a sense of stability. Part I discusses the varieties of telephone services, while Part II covers crisis intervention and counseling, including telephone therapy, active listening, cognitive therapy approaches, transactional analysis and learned helplessness approaches, as well as Gestalt therapy approaches. Part III discusses a variety of problem callers: the obscene caller, the chronic caller, the silent caller, the nuisance caller, and the “one counselor” caller. A new section, Part IV—Special Topics, includes valuable information on dealing with adolescents, war veterans, rural communities, the elderly, and individuals with disabilities on campus. Part V offers a look at contact beyond the telephone, including crisis intervention by e-mail and letter. Part VI views the roles of telephone counselors, such as the mental health professional, the nonprofessional crisis worker, selecting telephone counselors, and training crisis workers. Finally, Part VII summarizes and evaluates today’s telephone counseling services. This unique and up-to-date book serves as a comprehensive tool for those setting up telephone and Internet counseling services and those in charge of centers already operating, especially in training and supervising those on the front lines, the crisis interveners.
Author: Marion Lank Kay
Publisher:
ISBN:
Category : Crisis intervention (Mental health services)
Languages : en
Pages : 125
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Book Description
Author: Jane Pirkis
Publisher:
ISBN: 9780734051691
Category : Crisis intervention (Mental health services)
Languages : en
Pages : 36
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Book Description
A report on the Lifeline service which provides access to crisis support, suicide prevention and mental health services. Key amongst these is its 13 11 14 telephone line, which offers 24-hour crisis support delivered by Telephone Crisis Supporters (TCSs). Assistance from services like Lifeline is intended as a one-off or time-limited intervention, but some people make numerous calls to these services, sometimes over a relatively short space of time and sometimes for prolonged periods. These 'frequent callers' present a challenge for Lifeline and other telephone helplines which aim to achieve the best outcomes for all callers but have to do so with finite resources. Responding to frequent calls from one caller may mean that several other callers cannot connect with the service, and may encourage a dependency on the service in frequent callers that is not in their best interests.
Author: Richard K. McGee
Publisher:
ISBN:
Category : Social Science
Languages : en
Pages : 328
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Book Description
Monograph on community social work agencies in the USA created to deal with mental health emergencies such as suicide - describes the characteristics and operations of ten local level crisis intervention programmes, and includes guidelines for planning future programmes, etc. References and statistical tables.
Author:
Publisher:
ISBN:
Category : Crisis intervention (Mental health services)
Languages : en
Pages : 4
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Book Description
Author: United States. Congress. House. Committee on Veterans' Affairs. Subcommittee on Health
Publisher:
ISBN:
Category : Crisis intervention (Mental health services)
Languages : en
Pages : 72
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Book Description
Author:
Publisher:
ISBN:
Category : Crisis intervention (Mental health services)
Languages : en
Pages : 20
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Book Description
Author:
Publisher:
ISBN:
Category : Crisis intervention (Mental health services)
Languages : en
Pages : 462
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Book Description
