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Author: Sauming Pang
Publisher: John Wiley & Sons
ISBN: 9780470740828
Category : Technology & Engineering
Languages : en
Pages : 360
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Book Description
Comprehensive reference to successful service design for the telecommunications industry Telecommunications companies operate in increasingly competitive environments. The companies that survive and excel are those offering the most compelling range of products and services. These services are complex since they touch all aspects of business. Service design and implementation skills are therefore the key for staying on top of the competition. Successful Service Design for Telecommunications provides a comprehensive guide into service design and implementation. The author provides a consistent approach to designing scalable and operable processes that can be used when designing a variety of technologically based services; offering concepts, principles and numerous examples that the readers can easily adapt to their technological environment. Key features: Defines what telecommunications services are from business, technical and operational perspectives Explains how telecommunications services can be implemented, including implementation strategies for both new service introductions and enhancements to existing services The principles and management processes described can be used on all telecommunications services (fixed, mobile, broadband and wireless) and technology (e.g. IT and Internet) based services Includes references to the current best practices and industry standards and complements the eTom and the OSS/ BSS models proposed by the TeleManagement Forum Features numerous real-life scenarios and examples to support the discussion on the key concepts of service design This book will be of interest to managers, service designers, project managers, IT professionals, operation managers and senior executives who work in the telecommunications sector. University students studying telecommunications, IT and service science courses will also find this text insightful.
Author: Sauming Pang
Publisher: John Wiley & Sons
ISBN: 9780470740828
Category : Technology & Engineering
Languages : en
Pages : 360
Get Book Here
Book Description
Comprehensive reference to successful service design for the telecommunications industry Telecommunications companies operate in increasingly competitive environments. The companies that survive and excel are those offering the most compelling range of products and services. These services are complex since they touch all aspects of business. Service design and implementation skills are therefore the key for staying on top of the competition. Successful Service Design for Telecommunications provides a comprehensive guide into service design and implementation. The author provides a consistent approach to designing scalable and operable processes that can be used when designing a variety of technologically based services; offering concepts, principles and numerous examples that the readers can easily adapt to their technological environment. Key features: Defines what telecommunications services are from business, technical and operational perspectives Explains how telecommunications services can be implemented, including implementation strategies for both new service introductions and enhancements to existing services The principles and management processes described can be used on all telecommunications services (fixed, mobile, broadband and wireless) and technology (e.g. IT and Internet) based services Includes references to the current best practices and industry standards and complements the eTom and the OSS/ BSS models proposed by the TeleManagement Forum Features numerous real-life scenarios and examples to support the discussion on the key concepts of service design This book will be of interest to managers, service designers, project managers, IT professionals, operation managers and senior executives who work in the telecommunications sector. University students studying telecommunications, IT and service science courses will also find this text insightful.
Author: Kaveh Hushyar
Publisher: CRC Press
ISBN: 1000404684
Category : Technology & Engineering
Languages : en
Pages : 250
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Book Description
The extreme transformation from a traditional Communication Service Provider (CSP) to a Digital Service Provider (DSP) status is covered in this book, specifically: Redefinition of the offerings of "connectivity services" to "digital services"; unification of legacy redundant networks into one; Redefinition of the measurements to customer-centric QoE for all digital and connectivity services; the Best-in-Industry processes and practices to ensure a sustainable network performance at a competitively operational efficiency; a Service-over-IP (SoIP) platform to enable the introduction of unified new services with a time-to-market urgency; the regulatory arrangement for content purification, to liberalize CSPs to become DSPs; an architecture for data mining and analytics; and a migration plan from a CSP to a DSP status. The book is recommended for telecom and digital service professionals planning to embark on transformational projects; telecom and technology equipment manufacturers to help with product development for a DSP status; institutional investors to evaluate and establish their investment decisions; telecom management consultants to help with a solid benchmark for transformation engagement; university students, majoring in telecommunication and technology products as a guide for career planning.
Author: National Research Council
Publisher: National Academies Press
ISBN: 0309175496
Category : Computers
Languages : en
Pages : 175
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Book Description
This book synthesizes the findings of three workshops on research issues in high-performance computing and communications (HPCC). It focuses on the role that computing and communications can play in supporting federal, state, and local emergency management officials who deal with natural and man-made hazards (e.g., toxic spills, terrorist bombings). The volume also identifies specific research challenges for HPCC in meeting unmet technology needs in crisis management and other nationally important application areas, such as manufacturing, health care, digital libraries, and electronic commerce and banking.
Author: Kornel Terplan
Publisher: CRC Press
ISBN: 9780849332241
Category : Technology & Engineering
Languages : en
Pages : 490
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Book Description
The communications environment is rapidly changing. The barriers of traditional phone and data technologies are going to break down, and users can expect a true multimedia environment with existing services transferred and new services implemented. New suppliers, such as cable companies, will compete with interexchange carriers, RBOCs, and local phone companies for the market share. The differentiator is the price/performance ratio of the service under consideration. Today's migrated and new services lack powerful management solutions. Telecom Operations Management Solutions with NetExpert examines the most advanced products available to manage new technologies as well as addresses services, such as: Advanced telephony Wireless networks Commercial broadband Mass-market broadband Competitive access services Intercarrier communications Infrastructure services This resource also demonstrates how expert systems solve the problem of handling the large volume of data streams from numerous network components. Practical solutions support each example of an application - offering first-hand operational experience. The book provides practical examples to deploy management solutions based on NetExpert framework from Objective Systems Integrator. The framework consists of the principal modules, such as a gateway to managed devices and services as well as the workstation for operators. This framework is extended by point rulesets to manage individual devices by domain rulesets to manage device groups by enterprise rulesets to manage complete telco services The solution sets support all layers of telecommunication management networks, such as element, network, service, and business layers. As a result, these solution sets are extremely important to both incumbent and new telco service providers. Numerous cases cover customized solutions for managing wireless networks, sonet rings, ATM, old and new phone services, broadband services, and special access services of ISPs. Telecom Operations Management Solutions with NetExpert describes never-before-published information about solution sets based on an expert-system-based framework.
Author: Hans-Jürgen Kugler
Publisher: Springer Science & Business Media
ISBN: 9783540584209
Category : Business & Economics
Languages : en
Pages : 606
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Book Description
This volume constitutes the proceedings of the Second International Conference on Intelligence in Broadband Services and Networks (IS&N '94), held in Aachen, Germany in September 1994. The book addresses the design of telecommunication services in the rapidly changing technological and regulatory environment. The 47 revised papers presented in the volume reflect work done under the CEC RACE project "Intelligence in Services and Networks" as well as individual research done independently. The volume is organized in 11 chapters, all introduced by surveys by the session chairpersons. Among the topics covered are: the context of IS&N, user interfaces, component models and service creation, TMN implementation, service management, and beyond IN.
Author: United States. Federal Communications Commission
Publisher:
ISBN:
Category : Telecommunication
Languages : en
Pages : 770
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Book Description
Author: National Research Council
Publisher: National Academies Press
ISBN: 030918083X
Category : Computers
Languages : en
Pages : 92
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Book Description
The modern telecommunications infrastructureâ€"made possible by research performed over the last several decadesâ€"is an essential element of the U.S. economy. The U.S. position as a leader in telecommunications technology, however, is at risk because of the recent decline in domestic support of long-term, fundamental telecommunications research. To help understand this challenge, the National Science Foundation asked the NRC to assess the state of telecommunications research in the United States and recommend ways to halt the research decline. This report provides an examination of telecommunications research support levels, focus, and time horizon in industry, an assessment of university telecommunications research, and the implications of these findings on the health of the sector. Finally, it presents recommendations for enhancing U.S. telecommunications' research efforts.
Author: Lawrence Bernstein
Publisher: Springer Science & Business Media
ISBN: 0306469707
Category : Technology & Engineering
Languages : en
Pages : 193
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Book Description
It is important to understand what came before and how to meld new products with legacy systems. Network managers need to understand the context and origins of the systems they are using. Programmers need an understanding of the reasons behind the interfaces they must satisfy and the relationship of the software they build to the whole network. And finally, sales representatives need to see the context into which their products must fit.
Author: Karen G. Strouse
Publisher: Artech House Publishers
ISBN:
Category : Business & Economics
Languages : en
Pages : 380
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Book Description
In today's crowded and confusing telecom marketplace, determining the right strategic direction is the key to differentiating your company from the pack and to attracting and retaining the best customers. Here's the book that helps you do just that!
Author: Paul J. Kühn
Publisher: Springer
ISBN: 038735378X
Category : Computers
Languages : en
Pages : 596
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Book Description
New Services such as for Internet data and multimedia applications, have caused a fast growing demand for broadband communications. The fundamental technologies for the integration of these services have been developed in the last decade: optical communications, photonic switching, high speed local area networks, Asynchronous Transfer Mode (ATM), ISDN and B-ISDN, Internet packet networks and mobile communications. The development was possible through the dynamic progress in communication and computer technologies and through worldwide standardization activities within ITU-T, the ATM Forum, the IETF, IEEE, ANSI, ETSI and other bodies. These developments have been supported by research and field trial programmes. Past developments, such as about LAN, Internet or ISDN networking technologies, have shown that it needs a time span of 10 years for a new technology from its research stage to its full application. Broadband Communications is just at its onset for full deployment. It will have a dramatic effect not only on the networking situation but on the whole development of information technology throughout our social and economic life, which is expressed by the conference theme ,The Future of Telecommunications". The Broadband Communications conference series of IFIP WG 6. 2 addresses the fundamental technical and theoretical problems related with these technologies. BC '98 is the fourth meeting in a series on conferences being held in Stuttgart, Germany. The previous confernces were held in Estoril, Portugal, in 1992, in Paris, France, in 1994, and in Montreal, Canada, in 1996.
