Author: L. Hunter Lovins
Publisher: New Society Publishers
ISBN: 1771422874
Category : Business & Economics
Languages : en
Pages : 492
Book Description
The blueprint for an inspiring regenerative economy that avoids collapse and works for people and the planet. Humanity is in a race with catastrophe. Is the future one of global warming, 65 million migrants fleeing failed states, soaring inequality, and grid-locked politics? Or one of empowered entrepreneurs and innovators working towards social change, leveling the playing field, and building a world that works for everyone? While the specter of collapse looms large, A Finer Future demonstrates that humanity has a chance - just - to thread the needle of sustainability and build a regenerative economy through a powerful combination of enlightened entrepreneurialism, regenerative economy, technology, and innovative policy. The authors - world leaders in business, economics, and sustainability - gather the environmental economics evidence, outline the principles of a regenerative economy, and detail a policy roadmap to achieving it, including: Transforming finance and corporations Reimagining energy, agriculture, ecosystems, and the nature of how we work Enhancing human well-being Delivering a world that respects ecosystems and human community. Charting the course to a regenerative economy is the most important work facing humanity and A Finer Future provides the essential blueprint for business leaders, entrepreneurs, environmentalists, politicians, policymakers, and others working to create a world that works for people and the planet. AWARDS SILVER | 2020 Eric Zencey Prize SILVER | 2018 Nautilus Book Awards: Ecology & Environment BRONZE | 2018 Foreword INDIES: Business & Economics
A Finer Future
Author: L. Hunter Lovins
Publisher: New Society Publishers
ISBN: 1771422874
Category : Business & Economics
Languages : en
Pages : 492
Book Description
The blueprint for an inspiring regenerative economy that avoids collapse and works for people and the planet. Humanity is in a race with catastrophe. Is the future one of global warming, 65 million migrants fleeing failed states, soaring inequality, and grid-locked politics? Or one of empowered entrepreneurs and innovators working towards social change, leveling the playing field, and building a world that works for everyone? While the specter of collapse looms large, A Finer Future demonstrates that humanity has a chance - just - to thread the needle of sustainability and build a regenerative economy through a powerful combination of enlightened entrepreneurialism, regenerative economy, technology, and innovative policy. The authors - world leaders in business, economics, and sustainability - gather the environmental economics evidence, outline the principles of a regenerative economy, and detail a policy roadmap to achieving it, including: Transforming finance and corporations Reimagining energy, agriculture, ecosystems, and the nature of how we work Enhancing human well-being Delivering a world that respects ecosystems and human community. Charting the course to a regenerative economy is the most important work facing humanity and A Finer Future provides the essential blueprint for business leaders, entrepreneurs, environmentalists, politicians, policymakers, and others working to create a world that works for people and the planet. AWARDS SILVER | 2020 Eric Zencey Prize SILVER | 2018 Nautilus Book Awards: Ecology & Environment BRONZE | 2018 Foreword INDIES: Business & Economics
Publisher: New Society Publishers
ISBN: 1771422874
Category : Business & Economics
Languages : en
Pages : 492
Book Description
The blueprint for an inspiring regenerative economy that avoids collapse and works for people and the planet. Humanity is in a race with catastrophe. Is the future one of global warming, 65 million migrants fleeing failed states, soaring inequality, and grid-locked politics? Or one of empowered entrepreneurs and innovators working towards social change, leveling the playing field, and building a world that works for everyone? While the specter of collapse looms large, A Finer Future demonstrates that humanity has a chance - just - to thread the needle of sustainability and build a regenerative economy through a powerful combination of enlightened entrepreneurialism, regenerative economy, technology, and innovative policy. The authors - world leaders in business, economics, and sustainability - gather the environmental economics evidence, outline the principles of a regenerative economy, and detail a policy roadmap to achieving it, including: Transforming finance and corporations Reimagining energy, agriculture, ecosystems, and the nature of how we work Enhancing human well-being Delivering a world that respects ecosystems and human community. Charting the course to a regenerative economy is the most important work facing humanity and A Finer Future provides the essential blueprint for business leaders, entrepreneurs, environmentalists, politicians, policymakers, and others working to create a world that works for people and the planet. AWARDS SILVER | 2020 Eric Zencey Prize SILVER | 2018 Nautilus Book Awards: Ecology & Environment BRONZE | 2018 Foreword INDIES: Business & Economics
Customers for Life
Author: Carl Sewell
Publisher: Crown Currency
ISBN: 0307567311
Category : Business & Economics
Languages : en
Pages : 241
Book Description
In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life. A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His “Ten Commandants” provide the essential guidelines, including: • Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge. • No complaints? Something’s wrong: If you never ask your customers what else they want, how are you going to give it to them? • Measure everything: Telling your employees to do their best won’t work if you don’t know how they can improve.
Publisher: Crown Currency
ISBN: 0307567311
Category : Business & Economics
Languages : en
Pages : 241
Book Description
In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life. A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His “Ten Commandants” provide the essential guidelines, including: • Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge. • No complaints? Something’s wrong: If you never ask your customers what else they want, how are you going to give it to them? • Measure everything: Telling your employees to do their best won’t work if you don’t know how they can improve.
Realities of Foreign Service Life
Author: Patricia Linderman
Publisher: iUniverse
ISBN: 0595250777
Category : Biography & Autobiography
Languages : en
Pages : 292
Book Description
Mention a diplomatic career and most people imagine high-level meetings, formal dress and cocktail parties. Few stop to think that behind the occasional glitter of official functions are thousands of families facing all the routines and crises of life-births, deaths, childrearing, divorce-far from home, relatives, and friends, in an unfamiliar and sometimes unfriendly country and culture. This book provides reflections and perspectives on the realities of Foreign Service life as experienced by members of the Foreign Service community around the world. The writers share their unvarnished views on a wide variety of topics they care about: maintaining long-distance relationships, raising teens abroad, dealing with depression, coping with evacuations, readjusting to life in the United States, and many others. These are stories from the diplomatic trenches-true experiences from those who have lived the lifestyle and want to share their hard-learned lessons with others. If you are new to the Foreign Service, this book will offer insights and practical information useful in your overseas tours and when you return home. Even if you are a seasoned veteran of the Foreign Service, the reports and reflections of others may encourage you to compare and evaluate your own experiences. If you (or your partner) are contemplating joining the Foreign Service, this book can serve as a reality check, giving you honest, personal perspectives on both the positive and negative aspects of Foreign Service life. If you are a student wondering what the Foreign Service is all about, this book will broaden your knowledge and provide you with an insider's view not found in any textbook.
Publisher: iUniverse
ISBN: 0595250777
Category : Biography & Autobiography
Languages : en
Pages : 292
Book Description
Mention a diplomatic career and most people imagine high-level meetings, formal dress and cocktail parties. Few stop to think that behind the occasional glitter of official functions are thousands of families facing all the routines and crises of life-births, deaths, childrearing, divorce-far from home, relatives, and friends, in an unfamiliar and sometimes unfriendly country and culture. This book provides reflections and perspectives on the realities of Foreign Service life as experienced by members of the Foreign Service community around the world. The writers share their unvarnished views on a wide variety of topics they care about: maintaining long-distance relationships, raising teens abroad, dealing with depression, coping with evacuations, readjusting to life in the United States, and many others. These are stories from the diplomatic trenches-true experiences from those who have lived the lifestyle and want to share their hard-learned lessons with others. If you are new to the Foreign Service, this book will offer insights and practical information useful in your overseas tours and when you return home. Even if you are a seasoned veteran of the Foreign Service, the reports and reflections of others may encourage you to compare and evaluate your own experiences. If you (or your partner) are contemplating joining the Foreign Service, this book can serve as a reality check, giving you honest, personal perspectives on both the positive and negative aspects of Foreign Service life. If you are a student wondering what the Foreign Service is all about, this book will broaden your knowledge and provide you with an insider's view not found in any textbook.
Better Together
Author: Alex Quian
Publisher:
ISBN: 9780578881997
Category :
Languages : en
Pages : 176
Book Description
Do you believe that everyday individuals have the power to make a difference? In the age of strong political divisions and global challenges, it is easy to feel powerless over the direction of our lives and communities. That's exactly how 21-year-old Alex Quian felt until his mentor issued him a daunting challenge: to serve and unite his community by completing 30 different service projects in 30 days. What followed was a life-changing service journey that taught Alex that anyone can create meaningful impacts. In Better Together: How 30 Days of Service Changed My Life, Alex shares valuable insights he gained from his experiences and seeks to encourage readers to serve their communities, live a fulfilling life, and prove we are truly better together. Serving as both an inspiring example and a practical guide, Better Together features a variety of lessons, tips, and advice that can help anybody be a better student, professional, leader, and community servant.
Publisher:
ISBN: 9780578881997
Category :
Languages : en
Pages : 176
Book Description
Do you believe that everyday individuals have the power to make a difference? In the age of strong political divisions and global challenges, it is easy to feel powerless over the direction of our lives and communities. That's exactly how 21-year-old Alex Quian felt until his mentor issued him a daunting challenge: to serve and unite his community by completing 30 different service projects in 30 days. What followed was a life-changing service journey that taught Alex that anyone can create meaningful impacts. In Better Together: How 30 Days of Service Changed My Life, Alex shares valuable insights he gained from his experiences and seeks to encourage readers to serve their communities, live a fulfilling life, and prove we are truly better together. Serving as both an inspiring example and a practical guide, Better Together features a variety of lessons, tips, and advice that can help anybody be a better student, professional, leader, and community servant.
Life Lessons
Author: Melissa Benn
Publisher: Verso Books
ISBN: 1788732200
Category : Education
Languages : en
Pages : 177
Book Description
A radical agenda to make our education system fit for the twenty-first century Our education system has been damaged by politicians who have arrogantly imposed a regime of market-driven reforms. It is time to reframe education as an essential public good, one arising from a hunger to find more engaging ways to learn and the powerful imperative to make our society genuinely equal. In this timely and provocative essay, Melissa Benn argues for a National Education Service. Like the NHS, the NES would provide the framework for a life-long entitlement to education: from early-years provision to apprenticeships, universities and adult education. It should be free at the point of delivery. It should nurture teachers and scholarship, moving beyond an obsession with exam results to create fully rounded, questioning citizens. Its eventual aim should be an integrated, comprehensive system available to all.
Publisher: Verso Books
ISBN: 1788732200
Category : Education
Languages : en
Pages : 177
Book Description
A radical agenda to make our education system fit for the twenty-first century Our education system has been damaged by politicians who have arrogantly imposed a regime of market-driven reforms. It is time to reframe education as an essential public good, one arising from a hunger to find more engaging ways to learn and the powerful imperative to make our society genuinely equal. In this timely and provocative essay, Melissa Benn argues for a National Education Service. Like the NHS, the NES would provide the framework for a life-long entitlement to education: from early-years provision to apprenticeships, universities and adult education. It should be free at the point of delivery. It should nurture teachers and scholarship, moving beyond an obsession with exam results to create fully rounded, questioning citizens. Its eventual aim should be an integrated, comprehensive system available to all.
Kitchen Table Wisdom
Author: Rachel Naomi Remen
Publisher: Pan Macmillan
ISBN: 1529082242
Category : Self-Help
Languages : en
Pages : 309
Book Description
'I recommend this book highly to everyone.' – Deepak Chopra, M.D. This special updated version of the New York Times-bestseller, Kitchen Table Wisdom, addresses the same spiritual issues that made the original a bestseller: suffering, meaning, love, faith, and miracles. 'Despite the awesome powers of technology, many of us still do not live very well,' says Dr. Rachel Remen. 'We may need to listen to one another's stories again.' Dr. Remen, whose unique perspective on healing comes from her background as a physician, a professor of medicine, a therapist, and a long-term survivor of chronic illness, invites us to listen from the soul. This remarkable collection of true stories draws on the concept of 'kitchen table wisdom', the human tradition of shared experience that shows us life in all its power and mystery and reminds us that the things we cannot measure may be the things that ultimately sustain and enrich our lives.
Publisher: Pan Macmillan
ISBN: 1529082242
Category : Self-Help
Languages : en
Pages : 309
Book Description
'I recommend this book highly to everyone.' – Deepak Chopra, M.D. This special updated version of the New York Times-bestseller, Kitchen Table Wisdom, addresses the same spiritual issues that made the original a bestseller: suffering, meaning, love, faith, and miracles. 'Despite the awesome powers of technology, many of us still do not live very well,' says Dr. Rachel Remen. 'We may need to listen to one another's stories again.' Dr. Remen, whose unique perspective on healing comes from her background as a physician, a professor of medicine, a therapist, and a long-term survivor of chronic illness, invites us to listen from the soul. This remarkable collection of true stories draws on the concept of 'kitchen table wisdom', the human tradition of shared experience that shows us life in all its power and mystery and reminds us that the things we cannot measure may be the things that ultimately sustain and enrich our lives.
Our Life of Service
Author: Deacon Harold Burke-Sivers
Publisher: Ave Maria Press
ISBN: 1646800931
Category : Religion
Languages : en
Pages : 192
Book Description
Winner of a 2022 Association of Catholic Publishers Excellence in Publishing Award: Resources for Ministry (Third Place). Whether you are seasoned from years of ministry or are just getting started living out the vows you made at ordination, this essential handbook will provide the spiritual and practical support you need as a Catholic deacon in the Church today. In Our Life of Service, international speaker and bestselling author Deacon Harold Burke-Sivers will inspire and uplift you as he and his brother deacons—including Greg Kandra, Larry Oney, Dominic Cerrato, and Thomas J. Fox—share their testimonies and insights about how to serve God with determination, faith, and vision. Burke-Sivers explains the gift of the diaconate as a living image of Christ the Servant in the world, a source of comfort and hope at a time when both are in short supply. Burke-Sivers explores the daily realities of life to answer important questions about the diaconate such as: What does the Church teach about the purpose of this ministry both within the parish and the world? How are the three key responsibilities of teaching, sanctifying, and leading entrusted to a deacon at ordination practiced in daily life? How does his commitment to his wife help a married deacon balance his duties to his family and ministry? What are practical strategies and solutions for the challenges deacons face, especially when conflicts arise within ministry? Burke-Sivers also calls for younger, more diverse groups of men who reflect on the face of the Church to become permanent deacons in order to bridge the gap between the Church and the world and to reach the unchurched. Each chapter contains questions for reflection, action steps, and prayers to help deacons strengthen their own commitment to their calling. Drawing from the writings of St. John Paul II and other ecclesial writings about the purpose and gift of the permanent diaconate, Burke-Sivers educates and inspires us to more fully appreciate this gift and enriches and encourages those who have themselves answered this call. Written for deacons in active ministry, Our Life of Service is also inspiring reading for Catholics in the pew who are considering a call or who simply want to understand the purpose and gift of the permanent diaconate.
Publisher: Ave Maria Press
ISBN: 1646800931
Category : Religion
Languages : en
Pages : 192
Book Description
Winner of a 2022 Association of Catholic Publishers Excellence in Publishing Award: Resources for Ministry (Third Place). Whether you are seasoned from years of ministry or are just getting started living out the vows you made at ordination, this essential handbook will provide the spiritual and practical support you need as a Catholic deacon in the Church today. In Our Life of Service, international speaker and bestselling author Deacon Harold Burke-Sivers will inspire and uplift you as he and his brother deacons—including Greg Kandra, Larry Oney, Dominic Cerrato, and Thomas J. Fox—share their testimonies and insights about how to serve God with determination, faith, and vision. Burke-Sivers explains the gift of the diaconate as a living image of Christ the Servant in the world, a source of comfort and hope at a time when both are in short supply. Burke-Sivers explores the daily realities of life to answer important questions about the diaconate such as: What does the Church teach about the purpose of this ministry both within the parish and the world? How are the three key responsibilities of teaching, sanctifying, and leading entrusted to a deacon at ordination practiced in daily life? How does his commitment to his wife help a married deacon balance his duties to his family and ministry? What are practical strategies and solutions for the challenges deacons face, especially when conflicts arise within ministry? Burke-Sivers also calls for younger, more diverse groups of men who reflect on the face of the Church to become permanent deacons in order to bridge the gap between the Church and the world and to reach the unchurched. Each chapter contains questions for reflection, action steps, and prayers to help deacons strengthen their own commitment to their calling. Drawing from the writings of St. John Paul II and other ecclesial writings about the purpose and gift of the permanent diaconate, Burke-Sivers educates and inspires us to more fully appreciate this gift and enriches and encourages those who have themselves answered this call. Written for deacons in active ministry, Our Life of Service is also inspiring reading for Catholics in the pew who are considering a call or who simply want to understand the purpose and gift of the permanent diaconate.
In the Service of Life
Author: Ashleen O'Gaea
Publisher: Citadel Press
ISBN: 9780806524443
Category : Death
Languages : en
Pages : 228
Book Description
A gentle, straightforward meditation on mortality, death and the afterlife, this is the first book of its kind to explore the pagan attitude to life, of which death is simply another aspect. Addressing both spiritual and physical concerns, O'Gaea provides thoughtful advice on a variety of topics from theology and ritual to spells and reflections on reincarnation, along with practical advice on the Hospital ritual and how to handle funeral arrangements. Blending common sense, Wiccan theology, experience and compassion here is a unique exploration of society's last great taboo.
Publisher: Citadel Press
ISBN: 9780806524443
Category : Death
Languages : en
Pages : 228
Book Description
A gentle, straightforward meditation on mortality, death and the afterlife, this is the first book of its kind to explore the pagan attitude to life, of which death is simply another aspect. Addressing both spiritual and physical concerns, O'Gaea provides thoughtful advice on a variety of topics from theology and ritual to spells and reflections on reincarnation, along with practical advice on the Hospital ritual and how to handle funeral arrangements. Blending common sense, Wiccan theology, experience and compassion here is a unique exploration of society's last great taboo.
A Quaker Book of Wisdom
Author: Robert Lawrence Smith
Publisher: Harper Collins
ISBN: 0062296078
Category : Religion
Languages : en
Pages : 101
Book Description
"The most valuable aspect of religion," writes Robert Lawrence Smith, "is that it provides us with a framework for living. I have always felt that the beauty and power of Quakerism is that it exhorts us to live more simply, more truthfully, more charitably." Taking his inspiration from the teaching of the first Quaker, George Fox, and from his own nine generations of Quaker forebears, Smith speaks to all of us who are seeking a way to make our lives simpler, more meaningful, and more useful. Beginning with the Quaker belief that "There is that of God in every person," Smith explores the ways in which we can harness the inner light of God that dwells in each of us to guide the personal choices and challenges we face every day. How to live and speak truthfully. How to listen for, trust, and act on our conscience. How to make our work an expression of the best that is in us. Using vivid examples from his own life, Smith writes eloquently of Quaker Meeting, his decision to fight in World War II, and later to oppose the Vietnam War. From his work as an educator and headmaster to his role as a husband and father, Smith quietly convinces that the lofty ideals of Quakerism offer all of us practical tools for leading a more meaningful life. His book culminates with a moving letter to his grandchildren which imparts ten lessons for "letting your life speak."
Publisher: Harper Collins
ISBN: 0062296078
Category : Religion
Languages : en
Pages : 101
Book Description
"The most valuable aspect of religion," writes Robert Lawrence Smith, "is that it provides us with a framework for living. I have always felt that the beauty and power of Quakerism is that it exhorts us to live more simply, more truthfully, more charitably." Taking his inspiration from the teaching of the first Quaker, George Fox, and from his own nine generations of Quaker forebears, Smith speaks to all of us who are seeking a way to make our lives simpler, more meaningful, and more useful. Beginning with the Quaker belief that "There is that of God in every person," Smith explores the ways in which we can harness the inner light of God that dwells in each of us to guide the personal choices and challenges we face every day. How to live and speak truthfully. How to listen for, trust, and act on our conscience. How to make our work an expression of the best that is in us. Using vivid examples from his own life, Smith writes eloquently of Quaker Meeting, his decision to fight in World War II, and later to oppose the Vietnam War. From his work as an educator and headmaster to his role as a husband and father, Smith quietly convinces that the lofty ideals of Quakerism offer all of us practical tools for leading a more meaningful life. His book culminates with a moving letter to his grandchildren which imparts ten lessons for "letting your life speak."
Design and Management of Service Processes
Author: Rohit Ramaswamy
Publisher: Prentice Hall
ISBN:
Category : Business & Economics
Languages : en
Pages : 480
Book Description
PLEASE PROVIDE COURSE INFORMATION PLEASE PROVIDE
Publisher: Prentice Hall
ISBN:
Category : Business & Economics
Languages : en
Pages : 480
Book Description
PLEASE PROVIDE COURSE INFORMATION PLEASE PROVIDE