Author: Hans Brandenburg
Publisher: Editions Eyrolles
ISBN: 2212080514
Category : Business & Economics
Languages : fr
Pages : 191
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Book Description
Identifier, décrire et piloter les processus Définition L'approche processus est une méthode de modélisation de l'entreprise qui permet de mieux maîtriser la qualité de ses produits et la satisfaction de ses clients. Historique Issue de l'analyse système, l'approche processus s'est généralisée comme outil de management puissant et fiable depuis la fin des années 80. Comment L'approche processus permet de décrire de façon méthodique une organisation ou une activité pour détecter les points faibles puis initier et suivre des actions d'amélioration. Pourquoi ce livre La version 2000 de la norme ISO 9001 impose l'approche processus aux entreprises souhaitant obtenir une certification qualité mais ne donne aucune directive sur comment le faire. Public Ce livre s'adresse aux chefs d'entreprise, responsables qualité, consultants et auditeurs qui souhaitent mettre en oeuvre de façon concrète et pragmatique l'approche processus. Objectifs Savoir identifier, décrire et piloter ses processus... tels sont les objectifs de ce livre premier véritable mode d'emploi sur le sujet.
Author: Michel Cattan
Publisher:
ISBN: 9782124655908
Category : Gestion d'entreprise
Languages : fr
Pages : 314
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Book Description
"Penser processus, c'est accroître votre productivité, gagner des parts de marché, réussir vos projets, c'est enfin orienter tous vos indicateurs clés vers la performance. Mais comment réussir son approche processus ? Comment éviter les nombreux pièges qui guettent le responsable (mauvaise description des processus, redondance, manque de documentation, défauts de pilotage et de mesure) ? L'ouvrage de Michel Cattan, entièrement révisé et complété, vous propose une méthode claire et concrète pour répondre à ces questions cruciales. Dans une deuxième partie complétée par des annexes, il adopte une approche très "terrain", retraçant des expériences mises en oeuvre dans différentes entreprises. De nombreux cas concrets et situations types dans lesquels se reconnaîtront : Chefs d'entreprise et créateurs d'entreprises ; Responsables qualité, projets et performances ; Consultants et formateurs. Grâce à cet ouvrage, les entreprises pourront développer efficacement leur propre méthodologie de déploiement de l'approche processus." [Source : d'après la 4e de couv.]
Author: Majorie Goulet
Publisher:
ISBN:
Category :
Languages : fr
Pages : 552
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Book Description
Author: Council of Europe
Publisher: Council of Europe
ISBN: 9789287148629
Category : Political Science
Languages : en
Pages : 236
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Book Description
This conference was organised within the framework of the Council of Europe's activities to promote the development of all forms of sustainable tourism in Europe, with particular attention to the central and east European countries. The issue of employment and local development was one of the conference's main themes, and speakers from all fields discussed experiences of job creation and local community development within the framework of sustainable tourism programmes.
Author:
Publisher: Editions Bréal
ISBN: 2749525772
Category :
Languages : en
Pages : 291
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Book Description
Author: Kathryn Toure
Publisher: African Books Collective
ISBN: 9956715085
Category : Education
Languages : en
Pages : 206
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Book Description
The debate is no longer whether to use information and communication technologies (ICT) in education in Africa but how to do so, and how to ensure equitable access for teachers and learners, whether in urban or rural settings. This is a book about how Africans adopt and adapt ICT. It is also about how ICT shape African schools and classrooms. Why do we use ICT, or not? Do girls and boys use them in the same ways? How are teachers and students in primary and secondary schools in Africa using ICT in teaching and learning? How does the process transform relations among learners, educators and knowledge construction? This collection by 19 researchers from Africa, Europe, and North America, explores these questions from a pedagogical perspective and specific socio-cultural contexts. Many of the contributors draw on learning theory and survey data from 36 schools, 66000 students and 3000 teachers. The book is rich in empirical detail on the perceived importance and appropriation of ICT in the development of education in Africa. It critically examines the potential for creative use of ICT to question habits, change mindsets, and deepen practice. The contributions are in both English and French.
Author: Robert Kegan
Publisher: Harvard Business Review Press
ISBN: 1625278632
Category : Business & Economics
Languages : en
Pages : 323
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Book Description
A Radical New Model for Unleashing Your Company’s Potential In most organizations nearly everyone is doing a second job no one is paying them for—namely, covering their weaknesses, trying to look their best, and managing other people’s impressions of them. There may be no greater waste of a company’s resources. The ultimate cost: neither the organization nor its people are able to realize their full potential. What if a company did everything in its power to create a culture in which everyone—not just select “high potentials”—could overcome their own internal barriers to change and use errors and vulnerabilities as prime opportunities for personal and company growth? Robert Kegan and Lisa Lahey (and their collaborators) have found and studied such companies—Deliberately Developmental Organizations. A DDO is organized around the simple but radical conviction that organizations will best prosper when they are more deeply aligned with people’s strongest motive, which is to grow. This means going beyond consigning “people development” to high-potential programs, executive coaching, or once-a-year off-sites. It means fashioning an organizational culture in which support of people’s development is woven into the daily fabric of working life and the company’s regular operations, daily routines, and conversations. An Everyone Culture dives deep into the worlds of three leading companies that embody this breakthrough approach. It reveals the design principles, concrete practices, and underlying science at the heart of DDOs—from their disciplined approach to giving feedback, to how they use meetings, to the distinctive way that managers and leaders define their roles. The authors then show readers how to build this developmental culture in their own organizations. This book demonstrates a whole new way of being at work. It suggests that the culture you create is your strategy—and that the key to success is developing everyone.
Author: Christian Berg
Publisher: Walter de Gruyter
ISBN: 3110884097
Category : Literary Criticism
Languages : en
Pages : 672
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Book Description
Author: Olivier Hamerlynck
Publisher: IUCN
ISBN: 9782831707518
Category : Nature
Languages : en
Pages : 98
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Book Description
Author: Council of Europe General Secretariat
Publisher: Martinus Nijhoff Publishers
ISBN: 9789024735396
Category : Political Science
Languages : en
Pages : 1170
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Book Description
0.2. Address by Mr M. Oreja.
