Quality Management for Organizational Excellence PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Quality Management for Organizational Excellence PDF full book. Access full book title Quality Management for Organizational Excellence by David L. Goetsch. Download full books in PDF and EPUB format.
Author: David L. Goetsch
Publisher: Prentice Hall
ISBN: 9780132558983
Category : Management
Languages : en
Pages : 0
Get Book
Book Description
This practical, student-focused text shows how to focus all of an organization's resources on continuous and simultaneous improvement of quality and productivity -- thereby continually improving both performance and competitiveness. QUALITY MANAGEMENT FOR ORGANIZATIONAL EXCELLENCE: INTRODUCTION TO TOTAL QUALITY, 7/e coherently addresses all elements of quality management, including Lean, Six Sigma, Lean Six Sigma, and many topics that competitive books overlook (e.g., peak performance, partnering, manufacturing networks, culture, and crucial "people" aspects of quality). Direct and straightforward, it links "big picture" theories and principles to detailed real-world strategies and techniques. Throughout, critical thinking activities, discussion assignments, and research links promote deeper thinking and further exploration. This edition adds all-new cases, plus new information on topics ranging from supervision to certification, QFD and SPC to benchmarking and JIT.
Author: David L. Goetsch
Publisher: Prentice Hall
ISBN: 9780132558983
Category : Management
Languages : en
Pages : 0
Get Book
Book Description
This practical, student-focused text shows how to focus all of an organization's resources on continuous and simultaneous improvement of quality and productivity -- thereby continually improving both performance and competitiveness. QUALITY MANAGEMENT FOR ORGANIZATIONAL EXCELLENCE: INTRODUCTION TO TOTAL QUALITY, 7/e coherently addresses all elements of quality management, including Lean, Six Sigma, Lean Six Sigma, and many topics that competitive books overlook (e.g., peak performance, partnering, manufacturing networks, culture, and crucial "people" aspects of quality). Direct and straightforward, it links "big picture" theories and principles to detailed real-world strategies and techniques. Throughout, critical thinking activities, discussion assignments, and research links promote deeper thinking and further exploration. This edition adds all-new cases, plus new information on topics ranging from supervision to certification, QFD and SPC to benchmarking and JIT.
Author: David L. Goetsch
Publisher: Prentice Hall
ISBN: 9780131971349
Category : Employee empowerment
Languages : en
Pages : 814
Get Book
Book Description
An instructor's manual and a set of PowerPoint transparencies are available to supplement the text.
Author: David L. Goetsch
Publisher:
ISBN: 9780135577325
Category : Total quality management
Languages : en
Pages : 0
Get Book
Book Description
Author: Stanley Davis David L. Goetsch
Publisher:
ISBN:
Category :
Languages : en
Pages : 0
Get Book
Book Description
Author: David L. Goetsch
Publisher:
ISBN: 9780536709219
Category : Total quality management
Languages : en
Pages : 886
Get Book
Book Description
A direct, straightforward text, this title provides students with material that focuses on making the theories and principles of total quality practical and useful in a real-world setting. It covers all of the elements of total quality, including several that receive little or no attention in other total quality books.
![Organizational excellence through total quality management [electronic resource] PDF](https://books.google.com/books/content/images/frontcover/stQQjwz1oTsC?fife=w80-h100)
Author: H. Lal
Publisher: New Age International
ISBN: 8122422896
Category : Total quality management
Languages : en
Pages : 22
Get Book
Book Description
About the Book: Quality is key to the competitive advantage in today's business environment. In this book, the term Quality has been interpreted in its broader sense of overall performance of a organization rather than quality of products and services. The value of this book is in the rich experience of the Author in the body of knowledge of quality management, both in the national and international context. He has presented the subject in the way that it can be easily used in the practical situations, which would convince the reader of its applicability in the real world. In addition to traditional theory of TQM, the book also covers the new concepts of quality management developed in the last decade, such as Six-Sigma, Lean Production, CRM, Balanced Score Card and Corporate Social Responsibility. The book provides practical guidance for preparing comprehensive quality improvement plan, which not only covers production of goods and services, but also other departments such as Design, Marketing, Material Management and HR, all of which play an important part in achieving organizational excellence. Implementation of TQM is always a major problem. The book includes an exhaustive self-checklist, which can be used as a barometer for effective implementation. In addition to being a practical guide for the industry managers, it can also be used as a textbook on quality management by Management and Engineering institutes. Contents: Part:-I Product Quality and its Control Creating Quality by Design Quality Control of the Purchased Product Quality Control of Manufacturing Processes Sales and Product Quality Organising Effective Quality Management Economics of Quality The Human Factor in Quality Management of Service Quality Part:-II Concept and Philosophy ISO-9000 Standards The Customer-Focused Organization Leadership and Team Building Lean Production System Total Productive Maintenance (TPM) Customer Relationship Management (CRM) Six-Sigma Corporate Social Responsibility Balanced Score Card Quality Awards Implementation of TQM Part:-III Frequency Distribution Normal Distribution Theory of Probability Control Charts Control Chart of Attributes Theory of Sampling Inspection Standard Sampling Tables Test of Significance Statistical Tolerancing ABC Analysis Value Analysis Defect Diagnosis and Prevention Reliability Design, Evaluation and Control Maintainability 5 'S' Practices Quality Circles.
Author: David L. Goetsch
Publisher:
ISBN:
Category : Total quality management
Languages : en
Pages : 680
Get Book
Book Description
This textbook features a straightforward, practical look at applying the theories and principles of total quality in the real world. Key topics covered include global competitiveness, strategic management, quality culture, employee empowerment, leadership, teamwork, communication, and education and training.
Author: David L. Goetsch
Publisher: Pearson
ISBN:
Category : Industrial management
Languages : en
Pages : 296
Get Book
Book Description
An ideal hands-on, authoritative, how-to guide for the manager, supervisor, engineer, or other individual who is, or wants to be, involved with total quality management for continual improvement of their organizations, products and services in the private or public sector. It covers the full scope and range of the subject--from its origin and history through practical day-to-day application of its philosophy and tools. Features easily followed step-by-step plans for even the most complex methodologies. Total Quality and Quality Management. Strategic Planning. Quality Culture. Customer Satisfaction. Empowerment. Leadership and Change. Team Building. Training. Quality Tools. Problem Solving and Decision Making. Statistical Process Control (SPC). Continuous Improvement. Benchmarking. Just-in-Time (JIT). For Presidents and CEOs; General Managers; Vice President/Director/Managers of Operations, Engineering, Manufacturing (or Production); Quality Assurance; Marketing and Business Development; Information Technology or Management Information Systems; Managers; Supervisors; Engineers.
Author: Sandra L Furterer
Publisher: Quality Press
ISBN: 1951058070
Category : Business & Economics
Languages : en
Pages : 555
Get Book
Book Description
This handbook is a comprehensive reference designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with today’s technological and societal concerns. The fifth edition of the ASQ Certified Manager of Quality/Organizational Excellence Handbook (CMQ/OE) has undergone some significant content changes in order to provide more clarity regarding the items in the body of knowledge (BoK). Examples have been updated to reflect more current perspectives, and new topics introduced in the most recent BoK are included as well. This handbook addresses: • Historical perspectives relating to the continued improvement of specific aspects of quality management • Key principles, concepts, and terminology • Benefits associated with the application of key concepts and quality management principles • Best practices describing recognized approaches for good quality management • Barriers to success, common problems you may encounter, and reasons why some quality initiatives fail • Guidance for preparation to take the CMQ/OE examination A well-organized reference, this handbook will certainly help individuals prepare for the ASQ CMQ/OE exam. It also serves as a practical, day-to-day guide for any professional facing various quality management challenges.
Author: Adrian Wilkinson
Publisher: Bloomsbury Publishing
ISBN: 134926153X
Category : Business & Economics
Languages : en
Pages : 225
Get Book
Book Description
In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of 'who gains what' from TQM.
