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Public Value in Public Service Transformation Working with Change

Public Value in Public Service Transformation Working with Change PDF Author: OECD
Publisher: OECD Publishing
ISBN: 9264933867
Category :
Languages : en
Pages : 158

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Book Description
Building on the previous report, this report examines how governments can move from a tactical to a holistic approach to system change. Drawing on diverse case studies from across the world at both national and local levels, the report illustrates how a strategic approach to system change implies three key elements: envisioning and acting on the future, putting public value at the core of the change process, and systematically engaging citizens in decision-making.