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Author: Rita Mae Kelly
Publisher: Springer
ISBN: 1349088854
Category : Business & Economics
Languages : en
Pages : 247
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Book Description
Author: Rita Mae Kelly
Publisher: Springer
ISBN: 1349088854
Category : Business & Economics
Languages : en
Pages : 247
Get Book
Book Description
Author: Rita Mae Kelly
Publisher: Palgrave Macmillan
ISBN: 9780312007461
Category : Government productivity
Languages : en
Pages : 249
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Book Description
Essays discuss organization, program design, workfare, cost containment strategies, value trade-offs, social goals, human resources, and role conflicts
Author: Ellen Doree Rosen
Publisher: SAGE
ISBN: 0803945736
Category : Political Science
Languages : en
Pages : 291
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Book Description
This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfaction at local, state and national levels. Examples focus on the issues of quality management, improving service delivery, job reorganization and worker empowerment.
Author: Marc Holzer
Publisher: CRC Press
ISBN: 1482277077
Category : Political Science
Languages : en
Pages : 1324
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Book Description
Anyone hoping to improve teamwork, performance, and budgeting, training, and evaluation programs in their organization should look no further. Completely revised, Public Productivity Handbook, Second Edition defines the role of leadership, dimensions of employee commitment, and multiple employee-organization based relationships for effective intern
Author: Patrick Dunleavy
Publisher: Edward Elgar Publishing
ISBN: 0857934996
Category : Political Science
Languages : en
Pages : 385
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Book Description
'Carrera and Dunleavy provide a crystal clear and comprehensive account of the complex issues involved in how best to improve the productivity of government services. They offer a nuanced but powerful explanation of productivity puzzles, conundrums and dilemmas in the public sector. But they also offer solutions to many of these problems. Finally, I have found a text on public economics that makes sense, gives genuine management insights and offers real suggestions to practitioners as to what to do next.' – Barry Quirk, Chief Executive, London Borough of Lewisham, UK 'This book presents a welcome and sobering analysis of productivity performance in UK central government – a subject that has received remarkably little serious academic attention up to now, in spite of decades of general commentary on managerialism.' – Christopher Hood, All Souls College, UK 'Leandro Carrera and Patrick Dunleavy have performed an amazing feat in this book through their rigorous examination of a thorny topic that has dogged pundits and academics alike. Just how efficient is government and how well does it do its job? As a result of an impressive – but accessible – set of data analyses, the authors make an authoritative attack on the proponents of the New Public Management, and offer some clear recommendations for reform based on better use of new technology.' – Peter John, University College London, UK Productivity is essentially the ratio of an organization's outputs divided by its inputs. For many years it was treated as always being static in government agencies. In fact productivity in government services should be rising rapidly as a result of digital changes and new management approaches, and it has done so in some agencies. However, Dunleavy and Carrera show for the first time how complex are the factors affecting productivity growth in government organizations – especially management practices, use of IT, organizational culture, strategic mis-decisions and political and policy churn. With government budgets under stress in many countries, this pioneering book shows academics, analysts and officials how to measure outputs and productivity in detail; how to cope with problems of quality variations; and how to achieve year-on-year, sustainable improvements in the efficiency of government services.
Author: Elaine Morley
Publisher: Krieger Publishing Company
ISBN:
Category : Administrative agencies
Languages : en
Pages : 280
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Book Description
This study aims to help public sector practioners use productivity improvement to cope with fiscal stress. Covering aspects such as meaning, measurement, implementation, and maintenance, it is not overwhelming in size or detail, but is presented in a direct way that facilitates use.
Author: Sam Agere
Publisher: Commonwealth Secretariat
ISBN: 9780850926293
Category : Political Science
Languages : en
Pages : 160
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Book Description
This book aims to show that a strong and achieving public service is a necessary condition for a competitively successful nation. The concept of good governance is linked with institutionalised values such as democracy, observance of human rights and greater effectiveness of the public sector.
Author: Arie Halachmi
Publisher: Springer Science & Business Media
ISBN: 9780792380023
Category : Business & Economics
Languages : en
Pages : 252
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Book Description
Papers originally presented at a 1995 conference concentrate on academic thinking about the applicability of PA concepts to administrative theory building. Emphasizing that Principal Agent (PA) theory is a powerful conceptual framework because of the economic focus on transactions between principals and agents, they discuss issues such as information asymmetry across government constituents, political/diplomatic considerations, and the narrow focus of PA problems. Attention is also given to citizen demands, internal markets, franchising, competitive procurement and "contracting in."Annotation copyrighted by Book News, Inc., Portland, OR
Author: Kevin J. Fox
Publisher: Springer Science & Business Media
ISBN: 1475735928
Category : Business & Economics
Languages : en
Pages : 305
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Book Description
Regardless of where we live, the management of the public sector impacts on our lives. Hence, we all have an interest, one way or another, in the achievement of efficiency and productivity improvements in the activities of the public sector. For a government agency that provides a public service, striving for unreasonable benchmark targets for efficiency may lead to a deterioration of service quality, along with an increase in stress and job dissatisfaction for public sector employees. Slack performance targets may lead to gross inefficiency, poor quality of service, and low self-esteem for employees. In the case of regulation, inappropriate policies can lead to unprecedented disasters. Examples include the decimation of fish stocks through mismanagement of fisheries, and power blackouts through inappropriate restrictions on electricity generators and distributors. Efficient taxation policies minimise the tax bill for citizens. In all of these cases, efficient management is required, although it is often unclear how to assess this efficiency. In this volume, several authors consider various aspects and contexts of performance measurement. Hence, this volume represents a unique collection of advances in efficiency assessment for the public sector by leading researchers in the field. Efficiency in the Public Sector is divided into two sections. The first is titled "Issues in Public Sector Efficiency Evaluation" and comprises of chapters 1-4. The second section is titled "Efficiency Analysis in the Public Sector - Advances in Theory and Practice." This division is somewhat arbitrary, in the sense there are significant overlapping themes in both sections. However, it serves to separate chapters that can be characterised as dealing with broader issues (Section I), from chapters that can be characterised as focusing on specific theoretical problems and empirical cases (Section II).
Author: Richard Boyle
Publisher: Institute of Public Administration
ISBN: 1904541496
Category : Government productivity
Languages : en
Pages : 66
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Book Description
