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Author: Anne Connor
Publisher: Jessica Kingsley Publishers
ISBN: 9781853020179
Category : Social Science
Languages : en
Pages : 278
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Book Description
Performance review has become a major topic in social work. As an all-embracing term, it encompasses broad concepts such as 'quality' and 'accountability' and the specific techniques for measuring and managing performance. This volume is divided into four parts to survey the subject in different areas and to examine its implications from the perspectives of the voluntary sector, management, professional practice, the client, and those implementing performance review. The importance of supervision and the need for proper consultation with carers when making policy decisions are also discussed, as well as such areas as quality assurance schemes and the proper implementation of complaints procedures. Also included is an analysis of performance review and quality in General Practice. The final Part provides a general overview of performance and quality review and examines how effective the Citizen's Charter and other quality assurance schemes are and what they mean when put into practice.
Author: Anne Connor
Publisher: Jessica Kingsley Publishers
ISBN: 9781853020179
Category : Social Science
Languages : en
Pages : 278
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Book Description
Performance review has become a major topic in social work. As an all-embracing term, it encompasses broad concepts such as 'quality' and 'accountability' and the specific techniques for measuring and managing performance. This volume is divided into four parts to survey the subject in different areas and to examine its implications from the perspectives of the voluntary sector, management, professional practice, the client, and those implementing performance review. The importance of supervision and the need for proper consultation with carers when making policy decisions are also discussed, as well as such areas as quality assurance schemes and the proper implementation of complaints procedures. Also included is an analysis of performance review and quality in General Practice. The final Part provides a general overview of performance and quality review and examines how effective the Citizen's Charter and other quality assurance schemes are and what they mean when put into practice.
Author: Robert Adams
Publisher: Bloomsbury Publishing
ISBN: 1349137332
Category : Social Science
Languages : en
Pages : 276
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Book Description
This book offers a practical approach to maximising quality in social work that is based on developing a working culture that empowers key stakeholders in the delivery of services, whether these are managers, practitioners, service users or carers. Aiming to transcend the constraints on professionalism imposed by managerialism and the contract culture, it provides a critical appraisal of the main approaches to quality assurance and analyses these in detail in relation to child care, community care, mental health and criminal justice.
Author: Angela Everitt
Publisher: Bloomsbury Publishing
ISBN: 1349133043
Category : Social Science
Languages : en
Pages : 232
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Book Description
With the changing political economy of social welfare, evaluation has become prevalent in the personal social services and voluntary sector organisations. This text argues that rational-technical and pluralist models of evaluation may collude with new managerialism to act as powerful processes of control. Alternative critical models of evaluation, which take account of power, are explored, so as to enable practitioners to take responsibility for evaluating practice, both in order to inhibit poor, or even corrupt, practice, and to promote good practice.
Author: Jeanette Henderson
Publisher: Psychology Press
ISBN: 9780415298681
Category : Business & Economics
Languages : en
Pages : 372
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Book Description
Managing Care in Context looks at the different contexts in which care takes place and considers the impact of policy, practice and organisational contexts on managers. It explores the complexity and diversity of the management task and the role
Author: Peter Smith
Publisher: Taylor & Francis
ISBN: 1135347344
Category : Business & Economics
Languages : en
Pages : 225
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Book Description
Outcome in the management of public services refers to the impact of a particular public sector activity. This book provides a critical assessment of the way outcome is measured, exploring the need to balance objective and subjective forms of
Author: Philip Seed
Publisher: Jessica Kingsley Publishers
ISBN: 9781853024139
Category : Social Science
Languages : en
Pages : 228
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Book Description
While exploring the popular references to the term "Quality of Life," this book also compares the technical meanings in medicine, the social sciences and in economic and social planning. Methods of measuring quality of life in these and other fields are reviewed to draw out elements which enhance the others.
Author: Ming-sum Tsui
Publisher: SAGE
ISBN: 145223857X
Category : Social Science
Languages : en
Pages : 201
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Book Description
Social work supervision has been identified as one of the most important factors in determining the job satisfaction levels of social workers and the quality of service to clients. As an indirect but vital factor in the social work process, it is surprising that supervision has not received as much attention as other components of social work practice, such as social work research or administration. A book on social work supervision is desperately needed to bridge the gap between the demands of the field and the absence of literature. Social Work Supervision: Contexts and Concepts aims to provide readers with basic knowledge of theories, research, and practice of supervision. The book will address the needs of social work supervisors, frontline practitioners, students, and educators. The book is ideally suited as a text for graduate courses on social work supervision, as it contains a comprehensive literature review of the historical development, theories and models, and empirical research studies of the subject. Equally important, this is a book from practice experience in supervision that enhances the competence of supervisory practice. It will help social workers, supervisors, and administrators to realize and revitalize their "mission" in social work, that is, to benefit clients. Key Features: * Presents social work supervision as a rational, effective, and interactive process focusing on the whole person of the social worker * Discusses the history, the nature and definitions, and the theoretical models of social work supervision * Explores the major functions of social work supervision—administrative, educational, and supportive * Addresses the specific format and structure of supervision sessions
Author: Terry Bamford
Publisher: Routledge
ISBN: 113453924X
Category : Medical
Languages : en
Pages : 166
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Book Description
This essential guide to commissioning and purchasing in social care provides case studies, guidelines, and checklists to help readers to assess need, develop care plans and select suppliers of care. It clearly explains: the reasons for the shift to commissioning and purchasing away from direct provision the distinction between commissioning and purchasing how to ensure that the commissioning and purchasing process fully reflects the views of users and carers contracts and tenders costs and prices in relation to providing quality care how safeguards can be built into the commissioning and purchasing process. This is an invaluable resource that focuses on the practical skills required to deliver effective care. It has been written for social care students, frontline staff and their managers to help them through the process.
Author: Linda Nazarko
Publisher: Heinemann
ISBN: 9780435401276
Category : Family & Relationships
Languages : en
Pages : 276
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Book Description
This handbook covers the knowledge and understanding required to deliver a quality service to the service user. It includes chapters on enabling and developing staff, partners in care, managing expectations and planning for the future.
Author: National Health Standards and Quality Information Clearinghouse (U.S.)
Publisher:
ISBN:
Category : Health facilities
Languages : en
Pages : 202
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Book Description
