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Author: Ranga Ramanujam
Publisher: Stanford University Press
ISBN: 1503604535
Category : Business & Economics
Languages : en
Pages : 425
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Book Description
Increasingly, scholars view reliability—the ability to plan for and withstand disaster—as a social construction. However, there is a tendency to evoke this concept only in the face of catastrophes, such as the British Petroleum oil spill or the Space Shuttle Challenger explosion. This book frames reliability as a fundamental issue in the study of organizations—one that can also improve day-to-day operations. Bringing together a diverse cast of contributors, it considers how we can account for the ability of some organizations to maintain high reliability and what we can learn from them. The chapters distinguish reliability from related lines of inquiry; take stock of relevant research from different disciplinary perspectives; highlight implications for practice; and identify directions, questions, and priorities for future research. The first of its kind in over twenty years, this volume delivers a dynamic base of shared knowledge and an integrative research agenda at a time when organizational reliability has never been so important.
Author: Ranga Ramanujam
Publisher: Stanford University Press
ISBN: 1503604535
Category : Business & Economics
Languages : en
Pages : 425
Get Book
Book Description
Increasingly, scholars view reliability—the ability to plan for and withstand disaster—as a social construction. However, there is a tendency to evoke this concept only in the face of catastrophes, such as the British Petroleum oil spill or the Space Shuttle Challenger explosion. This book frames reliability as a fundamental issue in the study of organizations—one that can also improve day-to-day operations. Bringing together a diverse cast of contributors, it considers how we can account for the ability of some organizations to maintain high reliability and what we can learn from them. The chapters distinguish reliability from related lines of inquiry; take stock of relevant research from different disciplinary perspectives; highlight implications for practice; and identify directions, questions, and priorities for future research. The first of its kind in over twenty years, this volume delivers a dynamic base of shared knowledge and an integrative research agenda at a time when organizational reliability has never been so important.
Author: Gary L. Sculli
Publisher: Hcpro, a Division of Simplify Compliance
ISBN: 9781556452994
Category :
Languages : en
Pages : 0
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Book Description
Building a High-Reliability Organization: A Toolkit for Success Gary Sculli, RN, MSN, ATP Douglas E. Paull, MD, FACS, FCCP, CHSE Building a High-Reliability Organization: A Toolkit for Success is a practical guide to becoming a high-reliability organization (HRO). HROs practice the highest standards of patient quality and prevent never events before they occur. In this first-of-its-kind book, written for real-world healthcare professionals on the front lines of patient safety, authors Gary L. Sculli, RN, MSN, ATP, and Douglas E. Paull, MD, FACS, FCCP, CHSE, take the concept of an HRO and break down what it means at the point of care. Through step-by-step instructions and a practical, straightforward approach, they demonstrate how your organization can ensure safe patient care, every day, for every patient. After reading this book, you will: Possess a clear understanding of what constitutes high-reliability healthcare Be able to promote evidence-based, reliable methods to improve safety, including team training, fatigue management systems, and investment in patient safety infrastructure and technology Understand which elements and behaviors must be included in an overall plan to achieve high reliability at the front lines of care Become a transformational leader in your healthcare organization Be able to apply the principles of a fair and just culture to promote the reporting, discussion, and disclosure of adverse events Table of Contents: Preface and Precepts Chapter 1: Situational Awareness Is Fundamental to High Reliability Chapter 2: Situational Awareness Countermeasures Chapter 3: Everyone on the Same Sheet of Music Chapter 4: Yes--You Need to Use the Checklist! Chapter 5: Preoccupation With Failure--It's an Attitude Chapter 6: Recognizing That the Expert Is Not Always the Person in Charge Chapter 7: Lab Coats and Scrubs, Meet Suits and Ties--Sensitivity to Frontline Operations Chapter 8: Just Response to Human Error: A Necessary Component of High-Reliability Organizations Chapter 9: Standardize Communication and Processes to Create Equivalent Actors Chapter 10: Ensuring Technical and Non-Technical Competence
Author: Donald H. Nyman
Publisher: Industrial Press
ISBN: 9780831136611
Category : Technology & Engineering
Languages : en
Pages : 350
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Book Description
The quest for reliability is long overdue! In the case of many operations, realization of sustained reliability is still a work in progress. Very few organizations have completed the journey to world-class reliability. The vast majority still operate within a reactive culture, allowing response to repetitive failures to consume an excessive proportion of already limited maintenance resources, and leaving too few for performance of any proactive activities. In today's competitive international environment, enterprise survival is a battle of the fittest. To survive, organizations must achieve "world-class" stature, characterized by wellness, readiness, and application required for a company to successfully compete globally. That's why Maintenance and Operational Reliability is so important. This work is organized by the foundation and 5 Pillars of Maintenance/Reliability Excellence, plus 24 Building Blocks, as depicted throughout the book. This pillar graphic shows the functions, management techniques, systems, information sources and performance management vital to the maintenance and reliability process, and also serves as an important visual aid for the education of the entire organization. So, how is the ultimate, but challenging reliability goal to be achieved? Are you prepared to manage, support, process, and interpret the magnitude of information in real time, critical to making the right business decisions to achieve a competitive advantage? The authors, two veteran maintenance and reliability experts, have collected all the essentials leading to reliability here, in one practical resource, connecting and sequencing the integral pieces for world-class reliability. Features Guides readers through the journey from classic reactive repair upon failure to reliable, proactive maintenance, engineered to preclude failure and, ultimately, to sustain reliability. Clarifies roles and responsibilities of involved functions while explaining control tools to be deployed by each position. Provides the overriding business justification required to gain senior management commitment.
Author: Cynthia A. Oster
Publisher: Sigma Theta Tau
ISBN: 1948057778
Category : Medical
Languages : en
Pages : 882
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Book Description
Patient safety and quality of care are critical concerns of healthcare consumers, payers, providers, organizations, health systems, and governments. Although a strong body of knowledge shows that high reliability methods enable the most efficient, safe, and effective care, these methods have yet to be completely implemented across healthcare. According to authors Cynthia Oster and Jane Braaten, nurses—who are on the frontline of providing safe and effective care—are ideally situated to drive high reliability. High Reliability Organizations: A Healthcare Handbook for Patient Safety & Quality, Second Edition, equips nurses and healthcare professionals with the tools necessary to establish an error detection and prevention system. This new edition builds on the foundation of the first book with best practices, relevant exemplars, and important discussions about cultural aspects essential to sustainability. New material focuses on: · High reliability performance during a pandemic · Organizational learning and tiered safety huddles · High reliability in infection prevention and ambulatory care · The emerging field of human factors engineering within healthcare · Creating a virtual resource toolkit for frontline staff
Author: Renata Phelps
Publisher: SAGE
ISBN: 1848604513
Category : Social Science
Languages : en
Pages : 306
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Book Description
`As research guides go, this is probably the best, most readable and encouraging books for nurses that I have come across....I recommend this volume to students and researchers at all levels, and at all stages of their professional careers. It is an excellent read′ - Nursing Standard ′[This book] is an ideal reader for someone who is thinking about starting a research project with no or limited previous experience. This is because it outlines the whole research process from start to finish. It also provides useful tips for those who are more experienced′ - Nurse Researcher Organizing and Managing Your Research: A Practical Guide for Postgraduates deals with the practical, day-to-day aspects of managing and organizing research. Its focus is on strategies, skills, and systems that increase the efficiency and effectiveness of research practice across all research disciplines. Written in an accessible, non-technical style that speaks directly to the reader in a personal and collegial voice, this text gives practical advice and offers many tips and strategies gleaned from experienced researchers. The written text is accompanied by a website that provides downloadable templates and live links to appropriate sites. Key Features include: - Tips boxes to outline useful strategies and shortcuts based on day-to-day practice of experienced researchers. - Feature examples illustrate the practical application of some of the concepts covered - `Want to know more about ...?′ boxes offer pointers to further sources of information - `Over to you′ questions at the end of each chapter prompt the student to reflect on how the strategies and concepts can be applied to their own research project
Author: Emery Roe
Publisher: Stanford Business Books
ISBN: 9780804759465
Category : Business & Economics
Languages : en
Pages : 260
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Book Description
High Reliability Management is the first book to provide an in-depth and timely look at the people who manage for high reliability--professionals who run critical systems in electricity, water, and transportation. The book tells of the extraordinary challenges that these "reliability professionals" face in ensuring that society's basic systems operate continuously and safely, even in the wake of errors in policy and technical design.
Author: Niall Richard Murphy
Publisher: "O'Reilly Media, Inc."
ISBN: 1491951176
Category :
Languages : en
Pages : 552
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Book Description
The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use
Author: Stephen J. Thomas
Publisher: Industrial Press Inc.
ISBN: 9780831131906
Category : Business & Economics
Languages : en
Pages : 384
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Book Description
This unique and innovative book explains how to improve your maintenance and reliability performance at the plant level by changing the organizations culture. It is specifically intended for middle managers in the manufacturing and process industries. This book demystifies the concept of organizational culture and links it with the eight elements of change: leadership, work process, structure, group learning, technology, communication, interrelationships, and rewards. If you want to break the cycle of failed improvement programs and instead use cultural change to help make significant and lasting improvements in plant performance, this book will show you how. Explains in-depth the eight elements of change and how they relate to cultural change. Discusses cultural change with a reliability focus.Includes a PowerPoint presentation with audio on the enclosed CD-ROM, together with a web survey model, the Web of Organizational Change.
Author: Adam P. Bahret
Publisher: John Wiley & Sons
ISBN: 1119612438
Category : Technology & Engineering
Languages : en
Pages : 196
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Book Description
By outlining how reliability engineering practices fit within a product development program, the reader will have a better understanding of how roles and goals align with the program and how this applies to their specific role. Reliability Culture: How Leaders Build Organizations that Create Reliable Products, will help readers develop a deep understanding of reliability, including what it really means for organizations, how to implement it in daily operations, and, most importantly, how to build a culture that is centered around reliability and can generate impressive profits. When senior leaders work toward reliability, product details often get lost in translation. This book will enable organizations to overcome this problem by showing leaders how their actions truly affect product development. They will be introduced to new methods that will immediately enable them to have carefully crafted product specifications translated into matching, highly reliable products. This book will also be a breath of fresh air for reliability engineers and managers; they will see their daily struggle identified and will learn new methods for advancing their passionate struggle. These new methods will be clearly explained, so readers can begin the important process of incorporating and promoting reliability in their organizations. Benefits of this book include: For the organizational leader, this book provides tools for aligning reliability objectives and methods with the companys business and brand goals For the reliability engineer, this book identifies and proposes solutions for integrating their discipline within the larger program objective and activities Engineers and leaders alike will benefit from detailed discussions of product negotiation, program assessment, culture change methods, and more All readers will understand the progression of product design methods over the previous decades, including how market acceptance is changing Reliability Culture: How Leaders Build Organizations that Create Reliable Products is intended for a broad audience that includes organizational leaders, engineers of all disciplines, project managers, and business development partners. The book is aimed at outlining how reliability engineering practices fit with all program activities, so any team members will benefit.
Author: Thomas J. Moriarty
Publisher: Industrial Press
ISBN: 9780831136420
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
Typical leadership training never seems to 'move the needle' in terms of creating more effective leaders. That's because the system that supports leadership hasn't changed. To get true improvement in leadership, organizations need to focus on accountability. There must be an asset management system that defines and assigns accountability. Then individual leaders can learn and apply productive leadership. The author has coined and trademarked the Productive Leadership(TM) System (PLS) which includes: *A Productive Leadership Policy*The Organizational Reliability Model(TM) (ORM) *The Productive Leadership Model(TM) (PLM)*A Productive Leadership Development Program The ORM overtly defines and assigns accountability across each leadership level. The PLM identifies the leadership roles, attributes, skills, sources of power and other aspects that productive leaders must master. The development program creates a leadership pipeline for professional development of current leaders and prospective leaders, and on-boarding the right people for leadership positions. The author includes a chapter on the human brain to show that leaders and followers are capable of learning throughout their lives, and the science behind creating habits and cultures. The book has several tools and exercises to help reinforce important concepts. Appendices include details on the Team Effectiveness and Motivation Survey (used in the 2015 Alidade MER/Plant Services Magazine Leadership Survey), an ISO 55000 overview and the Guidance and Execution Model(TM), an example for developing processes and procedures. Features Recommendations for a full Productive Leadership Development Program and training, including: Characteristics of individual leaders: The desire to be responsible and having a personal mission, vision, and values that align with the leadership position. Leadership roles: Expert/technician, manager/administrator, coach, systems thinker, and visionary. Leadership attributes: Consistent, attentive, respectful, motivational, and assertive. Leadership skills: Time management, communication, empowerment, giving and receiving feedback, and conflict management.
