Full Upright and Locked Position: The Insider's Guide to Air Travel PDF Download
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Author: Mark Gerchick
Publisher: W. W. Norton & Company
ISBN: 0393089592
Category : Transportation
Languages : en
Pages : 317
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Book Description
"Sit back, relax, and enjoy the flight," our pilots still intone. But who are they kidding? Former FAA chief counsel and senior aviation policy official Mark Gerchick unravels the unseen forces and little-known facts that have reshaped our air travel experience since September 11, 2001. With wry humor and unique insight, Gerchick takes us past the jargon, technicalities, and all-is-well platitudes to expose the new normal of air travel: from the packed planes and myriad hassles of everyday flying to the alchemy of air fares, the airlines’ endless nickel-and-diming, and the elusive hope of escape from steerage. We find out what pilots do in the cockpit, what’s really worth worrying about when it comes to airline safety, and why we get sick on planes. Meanwhile, Gerchick ponders the jarring disconnect between our quaint expectations of "service with a smile" and the grim reality of cramped seats, no-free-lunch, and "watch-yer-knees." With sympathy for both fliers and airlines, Gerchick shows how the new "business-all-business" airline industry has finally learned to make money, even in the face of crushing fuel costs, and get millions of travelers where they’re going every day safely and quickly. From his singular vantage point as former aviation regulator and policymaker, Gerchick gives us a straightforward insider’s view of how hard it is for government to improve the traveler’s lot by explaining the vagaries of consumer protection rules as well as the political realities and the economic forces at work. While Gerchick offers reasons to hope for a better future in air travel, he presents an unvarnished look at what we can expect—good and bad—when we take to the skies. Some of it will reassure you, some will make you cringe, but all will open your eyes to what it means to fly today.
Author: Mark Gerchick
Publisher: W. W. Norton & Company
ISBN: 0393089592
Category : Transportation
Languages : en
Pages : 317
Get Book Here
Book Description
"Sit back, relax, and enjoy the flight," our pilots still intone. But who are they kidding? Former FAA chief counsel and senior aviation policy official Mark Gerchick unravels the unseen forces and little-known facts that have reshaped our air travel experience since September 11, 2001. With wry humor and unique insight, Gerchick takes us past the jargon, technicalities, and all-is-well platitudes to expose the new normal of air travel: from the packed planes and myriad hassles of everyday flying to the alchemy of air fares, the airlines’ endless nickel-and-diming, and the elusive hope of escape from steerage. We find out what pilots do in the cockpit, what’s really worth worrying about when it comes to airline safety, and why we get sick on planes. Meanwhile, Gerchick ponders the jarring disconnect between our quaint expectations of "service with a smile" and the grim reality of cramped seats, no-free-lunch, and "watch-yer-knees." With sympathy for both fliers and airlines, Gerchick shows how the new "business-all-business" airline industry has finally learned to make money, even in the face of crushing fuel costs, and get millions of travelers where they’re going every day safely and quickly. From his singular vantage point as former aviation regulator and policymaker, Gerchick gives us a straightforward insider’s view of how hard it is for government to improve the traveler’s lot by explaining the vagaries of consumer protection rules as well as the political realities and the economic forces at work. While Gerchick offers reasons to hope for a better future in air travel, he presents an unvarnished look at what we can expect—good and bad—when we take to the skies. Some of it will reassure you, some will make you cringe, but all will open your eyes to what it means to fly today.
Author: V. Kasturi Rangan
Publisher: Harvard Business Press
ISBN: 9781591397663
Category : Business & Economics
Languages : en
Pages : 314
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Book Description
"A fresh approach to designing and managing channels for the long term, this book helps firms expand value for their customers and partners while buttressing their own bottom line."--Jacket.
Author: K. Thirumaran
Publisher: Springer Nature
ISBN: 3030576949
Category : Business & Economics
Languages : en
Pages : 222
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Book Description
Service operations management in the tourism and hospitality industry requires a high level of coordination, communication and facilitation to satisfy visitors. In all of these activities, service excellence means a lot to visitors in terms of their experience, and to the business it means repeat customers and word-of-mouth marketing. Based on fresh empirical evidence from the field, this book captures the different approaches and challenges to service excellence in the Asian tourism and hospitality industry. Focusing on hotels, attractions, transport providers and other segments in tourism and hospitality, this book presents new case studies underlining and detailing global and local travel industry practices. The book is meant as a reference and supplementary reading for students, researchers and industry practitioners.
Author: Granata, Giuseppe
Publisher: IGI Global
ISBN: 1522578579
Category : Business & Economics
Languages : en
Pages : 429
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Book Description
Global economic scenarios are increasing in complexity due to the recent global financial crisis, globalization, the evolution of ICT, and the changing behaviors of consumers. This has made it difficult to predict trends and build strategies within the retail industry. As a result, long-term forecasts and schedules are not possible, and more research is needed to explore todays consumer profile and set the frameworks for future recovery strategies. Predicting Trends and Building Strategies for Consumer Engagement in Retail Environments is a pivotal reference source that provides practical insights into improving the understanding of complex retail environments and consumer shopping behaviors in order to predict trends and develop strategies for retailers in times of economic crisis. While highlighting topics such as consumer engagement, industry models, and market globalization, this publication explores qualitative and quantitative methods of interest and the multidisciplinary approaches revolving around the industry. This book is ideally designed for marketers, managers, practitioners, retail professionals, academicians, researchers, and students seeking current research on relationship marketing, digital marketing, service management, and complexity theories.
Author: Joseph Souza
Publisher: Kensington Books
ISBN: 1496726405
Category : Fiction
Languages : en
Pages : 415
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Book Description
With The Neighbor and Pray for the Girl, Joseph Souza proved himself a master of twisty and unpredictable psychological suspense. In this riveting new novel, a mother is unwittingly drawn into the dark underbelly of her picture-perfect Maine town . . . Shepherd’s Bay has been home to generations of lobstermen and their families. Lately, affluent newcomers have been buying up waterfront property and mingling uneasily with the locals. Tensions are high, especially since Dakota James, a teenage boy from the wealthier side of town, disappeared weeks ago. But another disturbing incident soon follows. When high school junior Katie Eaves and her friend, Willow Briggs, fail to come home after a night out, Katie’s mother, Isla, is frantic. Two agonizing days go by before Katie is found, bruised and bloodied, yet alive. Isla is grateful. But Willow, a wealthy newcomer from Los Angeles, is still missing. And Katie can’t remember anything about the night of their disappearance. Isla tries to help her daughter sort through her hazy recollections, and to recall the truth of her tangled friendship with privileged, beautiful Willow. At the hair salon she owns, Isla hears dark whispers about wild parties, drug deals, and love triangles gone wrong. How much truth is in the gossip? Is Dakota’s disappearance linked to the others? And what other shocking secrets lie at the heart of Shepherd’s Bay—and of the family Isla is struggling to hold together?
Author: Eve Zibart
Publisher: John Wiley & Sons
ISBN: 0764583433
Category : Travel
Languages : en
Pages : 386
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Book Description
From the publishers of The Unofficial Guide to Walt Disney World "A Tourist's Best Friend!" --Chicago Sun-Times "Indispensable" --The New York Times Five Great Features and Benefits offered ONLY by The Unofficial Guide * Hotels, motels, and inns ranked and rated for value and quality -- plus proven strategies for getting the best deals * Everything you ever needed to know about Mardi Gras and Jazz Fest * Witty and informative walking tours of the French Quarter, Arts District and Garden District * The straight truth on all the attractions, from City Park to Aquarium of the Americas * The best plantation home tours * Detailed restaurant reviews and tips on the hottest nightspots Sample Rating City Park ***** Appeal by age Preschool *** Grade school ***** Teens *** Young adults ***** Over 30 ***** Seniors *** 1 Palm Drive off I-10 (City Park/Metairie exit); # 504-482-4888; www.neworleanscitypark.com Type of attraction Municipal park with a variety of recreational and cultural attractions. Admission Park free; museum, botanical gardens, and some recreational centers have fees for out-of-state visitors. Hours Sunrise to sunset. When to go Anytime. Special comments An unrivaled family venue, with attractions for kids, jocks, picnickers, nature-lovers, and general romantics. How much time to allow 1-4 hours.
Author: Philip Greenspun
Publisher: Morgan Kaufmann
ISBN: 9781558605343
Category : Computers
Languages : en
Pages : 616
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Book Description
Web guru Philip Greenspun offers a comprehensive look at Web publishing with techniques and examples gleaned from his experiences in developing over 70 Web services. He has added fresh ideas and insights to this thoroughly revised guide, including new chapters on electronic commerce and static site development, more material on building systems to foster community and collaboration, and new examples and case studies. Cover Title
Author: Susan Stellin
Publisher: Houghton Mifflin Harcourt
ISBN: 0547526946
Category : Travel
Languages : en
Pages : 304
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Book Description
This essential guide for today’s traveler features timesaving tips for planning, booking, and troubleshoot your trip—on and off the Web. If you’ve ever tried to find a sale fare you saw advertised for a flight, only to turn up much higher prices, or discovered that the hotel you booked wasn’t exactly “steps away from the ocean,” you know that the do-it-yourself era of travel can mean something else entirely: you’re on your own. Now travel reporter and New York Times contributor Susan Stellin helps readers navigate the sometimes overwhelming logistics of travel, from researching trip plans to avoiding pitfalls on the road. This comprehensive guidebook presents practical advice on the most useful Web sites, strategies for finding the best deals, and resources to help you decide where and when to go. It also provides crucial tips to ensure your trip doesn’t disappoint, including: What to research before booking a hotel How to avoid hidden fees and expensive penalties What your credit card covers when you rent a car Whom to call if you need a doctor far from home And much more!
Author: Ta?k?ran, Nurdan Öncel
Publisher: IGI Global
ISBN: 1466681268
Category : Business & Economics
Languages : en
Pages : 539
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Book Description
Social media pervades people’s awareness and everyday lives while also influencing societal and cultural patterns. In response to the social media age, advertising agents are creating new strategies that best suit changing consumer relationships. The Handbook of Research on Effective Advertising Strategies in the Social Media Age focuses on the radically evolving field of advertising within the new media environment. Covering new strategies, structural transformation of media, and changing advertising ethics, this book is a timely publication for policymakers, government officials, academicians, researchers, and school practitioners interested in furthering their research exposure and analyzing the rapidly evolving advertising sector and its reflection on social media.
Author: John P. Cross
Publisher: iUniverse
ISBN: 1475971966
Category : Travel
Languages : en
Pages : 137
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Book Description
Most people set their sights on a trip to Disney World , John Cross goes to Churchill Manitoba to watch Polar Bears. This is an adventure book full of historical and personal anecdotes rather than your usual travel guide. A great read for the daring traveler. Frank Hyland, former AJC writer and editor, and best selling biographer. Travel is fatal to prejudice, bigotry, and narrow mindedness, and many of our people need it sorely on these accounts. Broad, wholesome, charitable views of man and things cannot be acquired by vegetating in one little corner of the earth all ones lifetime.Mark Twain Just Go! will be of interest to the arm chair traveler, or the traveler who is contemplating a trip. It includes budget ideas and travel tips to plan a trip. This book will inspire and motivate the would-be traveler. The reader will find history and culture integrated into the narrative. The book does not include every country as does some of the competition, but takes a global view. The reader develops a respect for the culture of other peoples. It is not ethnocentric. Just Go! has many competitors. Lonely Planet and Fommers are the foremost. The author firmly believes the intrepid traveler will find the book an inspiration and motivational. This travel book is the life experiences of the author where man meets the world. May you benefit from the authors travel experiences. Follow your dream. There is no limit to the beautiful travel memories you may accumulate in your lifetime of travel. The author simply recommends that if you get an idea for travel, Just Go. You will have a world of experiences and memories. Follow your dream and Happy Travels. He who is outside his door already has the hardest part of his journey behind him.
