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Author: Naomi Creutzfeldt
Publisher: Springer
ISBN: 3319788078
Category : Social Science
Languages : en
Pages : 199
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Book Description
How do ordinary people experience and make sense of the informal justice system? Drawing on original data with British and German users of Ombudsmen— an important institution of informal justice, Naomi Creutzfeldt offers a nuanced comparative answer to this question. In so doing, she takes current debates on procedural justice and legal consciousness forward. This book explores consciousness around ‘alternatives’ to formal legality and asks how situated assumptions about law and fairness guide people's understandings of the informal justice system. Creutzfeldt shows that the everyday relationship that people have with the informal justice system is shaped by their experiences and expectations of the formal legal system and its agents. This book is an innovative theoretical and empirical statement about the future prospects for informal justice in Europe.
Author: Naomi Creutzfeldt
Publisher: Springer
ISBN: 3319788078
Category : Social Science
Languages : en
Pages : 199
Get Book Here
Book Description
How do ordinary people experience and make sense of the informal justice system? Drawing on original data with British and German users of Ombudsmen— an important institution of informal justice, Naomi Creutzfeldt offers a nuanced comparative answer to this question. In so doing, she takes current debates on procedural justice and legal consciousness forward. This book explores consciousness around ‘alternatives’ to formal legality and asks how situated assumptions about law and fairness guide people's understandings of the informal justice system. Creutzfeldt shows that the everyday relationship that people have with the informal justice system is shaped by their experiences and expectations of the formal legal system and its agents. This book is an innovative theoretical and empirical statement about the future prospects for informal justice in Europe.
Author: Carlotta C. Joyner
Publisher: DIANE Publishing
ISBN: 9780756717872
Category :
Languages : en
Pages : 56
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Book Description
Author: David Michael
Publisher:
ISBN:
Category :
Languages : en
Pages :
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Book Description
This article examines ways in which the Office of the Ombudsman/Center for Cooperative Resolution (OO/CCR) at the National Institutes of Health pursues activities that comprise an orientation toward practice and supports development of an “activist” ombudsman orientation. The article opens by describing challenges that alternative dispute resolution (ADR) organizations face, contrasts them with the experience of OO/CCR, details elements of a practice orientation as experienced at OO/CCR, and suggests ways in which ADR and ombudsman organizations may address their own challenges and pursue a practice orientation.
Author: Charles L. Howard
Publisher: American Bar Association
ISBN: 9781604427783
Category : Law
Languages : en
Pages : 678
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Book Description
This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.
Author: Nick O'Brien
Publisher: Springer
ISBN: 1137584467
Category : Political Science
Languages : en
Pages : 119
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Book Description
This book charts the evolution of the Legal Services Ombudsman for England and Wales. Established in 1990, it had a statutory remit that explicitly recognized its dual responsibility for consumer dispute resolution and democratic accountability. It was replaced in 2010 by a very different type of ombudsman institution. The book describes how the Ombudsman reconciled its different roles and how far it succeeded in changing the mentality of the legal profession. The authors relate the Ombudsman’s successes and failures to current debates facing the ombudsman and regulatory community, and highlight the continuing potential of the ombudsman institution. The ombudsman institution emerges as a ‘third way’ between the courts and various forms of alternative dispute resolution, and as a creative and democratic means of responding to public grievance.
Author:
Publisher: Nordic Council of Ministers
ISBN: 9789289308267
Category : Consumer complaints
Languages : en
Pages : 94
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Book Description
4. THE NORDIC ADR SYSTEMS
Author: Margaret Doyle
Publisher:
ISBN: 9780953743919
Category : Complaints (Administrative procedure)
Languages : en
Pages : 242
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Book Description
Author: Charles L. Howard
Publisher:
ISBN: 9781639050543
Category : Abuse of administrative power
Languages : en
Pages :
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Book Description
"Many people and organizations do not understand what organizational ombuds are and how they work. They want to know what value these programs really add, and they frequently express skepticism about ombuds' claim of confidentiality and how these programs can operate independently within an organization when an ombuds may be an employee of the organization. This book is a practical guide for those who have questions such as these about organizational ombuds programs and how they operate"--
Author: Roger Jefferies
Publisher:
ISBN:
Category :
Languages : en
Pages : 3
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Book Description
Author: Dacian C. Dragos
Publisher: Springer
ISBN: 3642349463
Category : Law
Languages : en
Pages : 624
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Book Description
This book examines the role, the general framework and the empirical effectiveness of the main alternative dispute resolution tools (administrative appeals, mediation, and ombudsman) in administrative matters, within the broader context of the administrative justice system. The book uses approaches from the fields of law, public administration, public policy and political science to assess the importance of different instruments for alternative dispute resolution, with an emphasis on administrative appeals.
