OECD Digital Government Studies Digital Government in Chile – Improving Public Service Design and Delivery PDF Download
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Author: OECD
Publisher: OECD Publishing
ISBN: 9264404171
Category :
Languages : en
Pages : 123
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Book Description
This report presents a conceptual model for service design and delivery that challenges governments to develop a design-led culture and ensure access to the enabling tools and resources necessary to deliver services that improve outcomes, efficiency, satisfaction and well-being. This model is used to analyse the situation in Chile and provide recommendations about how the ChileAtiende service delivery network can bring the state closer to citizens through a simpler, more efficient and transparent approach.
Author: OECD
Publisher: OECD Publishing
ISBN: 9264404171
Category :
Languages : en
Pages : 123
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Book Description
This report presents a conceptual model for service design and delivery that challenges governments to develop a design-led culture and ensure access to the enabling tools and resources necessary to deliver services that improve outcomes, efficiency, satisfaction and well-being. This model is used to analyse the situation in Chile and provide recommendations about how the ChileAtiende service delivery network can bring the state closer to citizens through a simpler, more efficient and transparent approach.
Author: Oecd
Publisher: Org. for Economic Cooperation & Development
ISBN: 9789264517950
Category :
Languages : en
Pages : 168
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Book Description
Twenty-first century governments must keep pace with the expectations of their citizens and deliver on the promise of the digital age. Data-driven approaches are particularly effective for meeting those expectations and rethinking the way governments and citizens interact. This report highlights the important role data can play in creating conditions that improve public services, increase the effectiveness of public spending and inform ethical and privacy considerations. It presents a data-driven public sector framework that can help countries or organisations assess the elements needed for using data to make better-informed decisions across public sectors.
Author: Organisation for Economic Co-operation and Development
Publisher:
ISBN: 9789264976849
Category : Business & Economics
Languages : en
Pages : 150
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Book Description
This Digital Government Review highlights the efforts taking place in Argentina to digitalise and improve data governance in its public sector and build the foundations for a digital government. The review explores Argentina's institutional, legal and policy frameworks and their strategic role in the digital transformation of the public sector. The report also discusses how to reinforce the capacity of the public sector to "go digital" and better respond to citizens' needs. It explores how ICT procurement, management, and commissioning can help improve public sector accountability and efficiency, as well as support greater policy coherence and compliance with digital government standards. The review ends with a discussion on the state of data governance in the public sector, including data leadership and stewardship, rules and platforms for data production, sharing and interoperability, data protection, data federation, and open government data initiatives.
Author: OECD
Publisher: OECD Publishing
ISBN: 926430584X
Category :
Languages : en
Pages : 267
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Book Description
This report provides an overview of the state of open data policies across OECD member and partner countries, based on data collected through the OECD Open Government Data survey (2013, 2014, 2016), country reviews and comparative analysis.
Author: OECD
Publisher: OECD Publishing
ISBN: 926489019X
Category :
Languages : en
Pages : 222
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Book Description
This Open and Connected Government Review of Thailand, the first of its kind, assesses Thailand’s efforts to build a government that is closer and more responsive to its citizens by using digitalisation, data and stakeholder participation to drive national development. In line with OECD good practices, the Recommendations of the Council on Digital Government Strategies (2014) and on Open Government (2017), and the OECD Digital Government Policy Framework, the review looks at institutional and legal governance, digital talent and skills, public service provision and the strategic use of technologies and data in the Thai government.
Author: OECD
Publisher: OECD Publishing
ISBN: 9264985425
Category :
Languages : en
Pages : 164
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Book Description
Digital government has become a priority for Luxembourg as a means to enable its public sector to deliver more responsive and trusted services. The Digital Government Review of Luxembourg evaluates the efforts made by the government to transition towards a digital government approach.
Author: OECD
Publisher: OECD Publishing
ISBN: 9264578846
Category :
Languages : en
Pages : 121
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Book Description
The Digital Government Review of Romania evaluates the efforts made by the government to transition towards digital government. It provides in-depth analysis and actionable policy recommendations to improve institutional governance, digital investments, digital talent and skills, government service delivery and the strategic use of data, including open government data.
Author: OECD
Publisher: OECD Publishing
ISBN: 9264708103
Category :
Languages : en
Pages : 159
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Book Description
This Digital Government Review of Slovenia explores how the Government of Slovenia could enhance and harness digital government to achieve broader strategic goals. It evaluates the efforts made so far by the Slovenian government in shifting towards a digital government approach by looking at institutional governance, institutional digital talent, public service delivery and the strategic use of data.
Author: OECD
Publisher: OECD Publishing
ISBN: 9264999191
Category :
Languages : en
Pages : 214
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Book Description
This Digital Government Review of Türkiye explores how the Government of Türkiye can use digital technology and data to help the public sector become more responsive, resilient and proactive. It evaluates the efforts made so far by Türkiye in achieving digital government maturity by looking at governance, institutional capacities, digital skills, public service design and delivery, enabling building blocks and the strategic management and use of data.
Author: OECD
Publisher: OECD Publishing
ISBN: 9264752412
Category :
Languages : en
Pages : 233
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Book Description
This report explores how governments in Latin America and the Caribbean can use digital technology and data to foster responsiveness, resilience and proactiveness in the public sector.
