Navigating an Organizational Crisis

Navigating an Organizational Crisis PDF Author: Harry Hutson
Publisher: Bloomsbury Publishing USA
ISBN: 144084027X
Category : Business & Economics
Languages : en
Pages : 193

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Book Description
How are leaders facing a crisis supposed to handle and overcome an unknowable set of issues? This book demonstrates how effective leaders under pressure work from an understanding of the situation at hand and of their impact on others, and explains how leaders can best apply their internal strengths. Most leaders are steeped in risk management, crisis response tactics, readiness for disaster, continuity-of-operations planning, and logistical and agility capabilities. These preparations are critical but not complete. The reality is that even experienced leaders themselves need guidance when it comes to managing a crisis. This standout book fills that need, drawing on interviews with successful leaders; research findings on trauma, neuroscience, and crisis management; and the authors' own extensive career experiences. The chapters suggest and probe ideas from various angles rather than promoting simplistic formulas or nostrums that are unlikely to apply to all circumstances and present new angles on self-awareness and management under pressure for the practitioner. The book leads off with a description of organizational disaster and crisis leadership—topics of considerable concern as disasters are becoming the "new normal." The authors then explore three critical but very different types of responses by leaders at such a time: recognition and response, care of self and others, and storytelling. A detailed case study of a leader in the midst of Hurricane Katrina—the most expensive natural disaster in U.S. history—provides readers with a real-world practicum for the theories and ideas suggested.

Navigating an Organizational Crisis

Navigating an Organizational Crisis PDF Author: Harry Hutson
Publisher: Bloomsbury Publishing USA
ISBN: 144084027X
Category : Business & Economics
Languages : en
Pages : 193

Get Book

Book Description
How are leaders facing a crisis supposed to handle and overcome an unknowable set of issues? This book demonstrates how effective leaders under pressure work from an understanding of the situation at hand and of their impact on others, and explains how leaders can best apply their internal strengths. Most leaders are steeped in risk management, crisis response tactics, readiness for disaster, continuity-of-operations planning, and logistical and agility capabilities. These preparations are critical but not complete. The reality is that even experienced leaders themselves need guidance when it comes to managing a crisis. This standout book fills that need, drawing on interviews with successful leaders; research findings on trauma, neuroscience, and crisis management; and the authors' own extensive career experiences. The chapters suggest and probe ideas from various angles rather than promoting simplistic formulas or nostrums that are unlikely to apply to all circumstances and present new angles on self-awareness and management under pressure for the practitioner. The book leads off with a description of organizational disaster and crisis leadership—topics of considerable concern as disasters are becoming the "new normal." The authors then explore three critical but very different types of responses by leaders at such a time: recognition and response, care of self and others, and storytelling. A detailed case study of a leader in the midst of Hurricane Katrina—the most expensive natural disaster in U.S. history—provides readers with a real-world practicum for the theories and ideas suggested.

Research Anthology on Business Continuity and Navigating Times of Crisis

Research Anthology on Business Continuity and Navigating Times of Crisis PDF Author: Management Association, Information Resources
Publisher: IGI Global
ISBN: 1668445042
Category : Business & Economics
Languages : en
Pages : 1907

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Book Description
When the COVID-19 pandemic caused a halt in global society, many business leaders found themselves unprepared for the unprecedented change that swept across industry. Whether the need to shift to remote work or the inability to safely conduct business during a global pandemic, many businesses struggled in the transition to the “new normal.” In the wake of the pandemic, these struggles have created opportunities to study how businesses navigate these times of crisis. The Research Anthology on Business Continuity and Navigating Times of Crisis discusses the strategies, cases, and research surrounding business continuity throughout crises such as pandemics. This book analyzes business operations and the state of the economy during times of crisis and the leadership involved in recovery. Covering topics such as crisis management, entrepreneurship, and business sustainability, this four-volume comprehensive major reference work is a valuable resource for managers, CEOs, business leaders, entrepreneurs, professors and students of higher education, researchers, and academicians.

Crisis Management

Crisis Management PDF Author: Sarah Kovoor-Misra
Publisher: SAGE Publications
ISBN: 1506328709
Category : Business & Economics
Languages : en
Pages : 257

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Book Description
Modern organizational crises are complex, diverse, and frequent. Ineffective crisis management can result in catastrophic loss. Crisis Management: Resilience and Change introduces students to best practices for preventing, containing, and learning from crises in our global, media-driven society. While covering the strengths of existing works on crisis management, such as systems, leadership, communication, and stakeholder perspective, this innovative new text goes beyond to include global, ethical, change, and emotional aspects of crisis communication. Using her proven transformative crisis management framework, Sarah Kovoor-Misra illustrates how organizations of all sizes can be adaptable, proactive, resilient, and ethical in the face of calamity.

Leaders Under Fire

Leaders Under Fire PDF Author: Jeff Chatterton
Publisher:
ISBN:
Category :
Languages : en
Pages : 140

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Book Description
A major investor is on line one, CNN is on line two, and social media is exploding in anger. When you're a 'Leader Under Fire,' the next few moments can be an incredible opportunity... or they can destroy your career.In the past, companies prepared for crisis with expensive, static crisis communications plans. The pace was slower. You had time to process and plan a response with your senior team and lawyers. But those old-school plans don't work anymore. Many companies these days have no plan whatsoever and are simply sitting ducks.Today, managing a PR crisis is ALL about speed. With 24-hour news cycles and social media mobs, if you're not controlling your message by lunchtime, you could be convicted in the court of public opinion before dinner. Speed kills careers.'Leaders Under Fire' is for anyone who values their reputation, and understands how fragile it is today. Leaders who have spent decades building reputations have seen them destroyed in minutes. We'll help you avoid those traps.This executive-length book uses real-life examples to illustrate what works - and what doesn't - in managing a crisis. We'll also introduce you to two fictional CEO's who handle their crisis in very different ways. You can follow their story throughout the book as they learn some lessons the hard way - so you don't have to.

Crisis Counsel

Crisis Counsel PDF Author: Tony Jacques, Ph.D.
Publisher: Rothstein Publishing
ISBN: 1944480676
Category : Business & Economics
Languages : en
Pages : 389

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Book Description
Crisis Counsel: Navigating Legal and Communication Conflict, by Tony Jaques, Ph.D. is a new book by Rothstein Publishing. This book is designed to provide hands-on, practical guidance for senior executives, lawyers and public relations professionals to navigate crises and to balance conflicting advice from lawyers and communication professionals while promoting open communication and protecting legal liability. The book will help you to: * Balance reputation protection and legal obligation during a crisis. * Know why and how to apologize without increasing liability. * Weigh legal and communications advice when a crisis strikes. * Learn from original research which lets lawyers and communicators speak in their own words. * Draw practical everyday lessons from real-world examples of conflict between lawyers and communicators. * Navigate the legal and communication challenges of dealing with the media in a crisis. * Motivate lawyers and communicators to work better together. * Identify and avoid crucial areas of potential conflict from selected crisis case studies. * Understand the essential difference between corporate responsibility and legal liability. * Make decisions and do the right thing to protect your organization. The book includes a wide variety of global case studies and examples while analyzing how legal and communications advice was managed and the impact on reputation. Crisis Counsel also includes interviews with four of the leading global experts on crisis management and the conclusions of a focused, unique global survey of senior lawyers.

7 Keys to Navigating a Crisis: A Practical Guide to Emotionally Dealing with Pandemics & Other Disasters

7 Keys to Navigating a Crisis: A Practical Guide to Emotionally Dealing with Pandemics & Other Disasters PDF Author: Konstantinos Apostolopoulos
Publisher:
ISBN: 9781734943818
Category : Self-Help
Languages : en
Pages : 122

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Book Description
7 Keys to Navigating a Crisis: A Practical Guide to Emotionally Dealing with Pandemics & Other Disasters is a must-read for anyone seeking to thrive during these turbulent times. In our interconnected world, we are all vulnerable and impacted (directly or indirectly) by global events. In this easy-to-read book, Dr Elia Gourgouris and Konstantinos Apostolopoulos provide 7 Keys to Navigating a Crisis. These powerful yet practical insights, help minimize the negative impact of pandemics, natural disasters, financial meltdowns, or any other major disruptions on our lives. Drawing from a wealth of personal and professional experiences, the authors share simple truths that have helped many of their clients thrive in the face of adversity. This practical guide is full of "Points to Ponder", "Questions to Consider", and "Action Items" that can help readers apply the information directly to their lives. Whether the crisis is global or personal, this book can help the reader navigate and rise above these challenges.

Organizational Crisis Management

Organizational Crisis Management PDF Author: Gerald Lewis
Publisher: CRC Press
ISBN: 1040079822
Category : Business & Economics
Languages : en
Pages : 134

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Book Description
Organizational Crisis Management: The Human Factor offers theoretical background and practical strategies for responding to workplace crises. Responding to a paradigm that focuses on the operational aspects of continuity to the detriment of human factors, this volume provides a comprehensive understanding of the unavoidable yet often complex reacti

Communication and Organizational Crisis

Communication and Organizational Crisis PDF Author: Mathew W. Seeger
Publisher: Praeger
ISBN: 1567205348
Category : Business & Economics
Languages : en
Pages : 0

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Book Description
Organizational crisis--varying from oil spills to Enron--is presented as a natural stage in organizational evolution, creating not only stress and threats but also opportunities for growth and development. The "organization" can be anything from a company to a federal bureaucracy or a society. Communication is viewed as the pivotal process in the creation and maintenance of organization, and its role is examined here at every stage, from incubation to avoidance, crisis management, and recovery.

Risk and Crisis Communication

Risk and Crisis Communication PDF Author: Robert Littlefield
Publisher: Lexington Books
ISBN: 1498517900
Category : Language Arts & Disciplines
Languages : en
Pages : 161

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Book Description
Risk and Crisis Communication addresses how the interaction between organizations and their stakeholders manifests during a risk or crisis situation.Littlefield and Sellnow contend that when best practices are considered, there are certain tensions to which an organization responds. These tensions are similar to those experienced among individuals when managing their relationships. As such, Littlefield and Sellnow apply an interpersonal theory, known as relational dialectics (RDT), to risk and crisis communication and examine the outcome from the vantage point of the officials and the public. Previous research has focused on top-down, sender-oriented communication to evaluate the effectiveness of particular strategies used by spokespeople to repair public image or relay an apology. In contrast, Littlefield and Sellnow’s approach relies on culture-centeredness and suggests how cultural elements may have influenced the kinds of tensions each organization faced. Risk and Crisis Communication exemplifies the use of RDT through seven case studies, each focusing on one of the tensions, making it of interest to both scholars and organizational leaders.

Handbook of Research on Crisis Leadership in Organizations

Handbook of Research on Crisis Leadership in Organizations PDF Author: Andrew J. DuBrin
Publisher: Edward Elgar Publishing
ISBN: 1781006407
Category : Business & Economics
Languages : en
Pages : 377

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Book Description
Modern organizational life seems dominated by crisis BP and the Gulf Oil spill, TEPCO and the Japanese tsunami, the global financial meltdown. Therefore it is particularly timely to find a collection of articles in this Handbook that provides research guidance and practical insights on how leaders manage or mismanage in crisis situations. The focus on the crisis leader highlights what they do, and how they do it, while at the same time raising important questions to guide subsequent analysis. Sydney Finkelstein, Tuck School of Business, Dartmouth, US and author of Why Smart Executives Fail With contributions from many of the leading researchers in the field, the Handbook of Research on Crisis Leadership in Organizations summarizes much of the theory, research, and opinion about various facets of crisis leadership in order to advance this emerging field. It recognizes that crises have become an almost inevitable part of organizational life, and describes how leaders can facilitate people getting through the crisis. The Handbook is divided into four parts: attributes and behaviors of the crisis leader; leadership of subordinates during a crisis; managing the present crisis and prevent future crises; and an integration of approaches to understanding crisis leadership. Enough knowledge has been accumulated about crisis leadership in organizations to serve as guidelines for practice, as well as a research base to build on for the future. Leaders must help others get through crises as well as prevent them. Researchers in the field of crisis leadership and crisis management will find this important resource invaluable. Academics and students of organizational behavior, industrial and organizational psychology, and management will also find much of interest and might also suggest the book as a valuable addition to their library as an important resource in the field of crisis leadership. Human resource professionals in larger organizations as well as management consultants who endeavor to acquire advanced knowledge about this field will find the practical aspects of keen interest as well.