Mistreatment in Organizations PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Mistreatment in Organizations PDF full book. Access full book title Mistreatment in Organizations by Pamela L. Perrewé. Download full books in PDF and EPUB format.
Author: Pamela L. Perrewé
Publisher: Emerald Group Publishing
ISBN: 1785601164
Category : Medical
Languages : en
Pages : 285
Get Book Here
Book Description
Volume 13 of Research in Occupational Stress and Well Being is focused on mistreatment in organizations. Mistreatment can be damaging to the individual as well as to the organization. This volume includes critical topics on customer mistreatment, aggression in the workplace, incivility, and workplace ostracism.
Author: Pamela L. Perrewé
Publisher: Emerald Group Publishing
ISBN: 1785601164
Category : Medical
Languages : en
Pages : 285
Get Book Here
Book Description
Volume 13 of Research in Occupational Stress and Well Being is focused on mistreatment in organizations. Mistreatment can be damaging to the individual as well as to the organization. This volume includes critical topics on customer mistreatment, aggression in the workplace, incivility, and workplace ostracism.
Author: Ronald E. Rice
Publisher: Cambridge University Press
ISBN: 1139493248
Category : Business & Economics
Languages : en
Pages :
Get Book Here
Book Description
Everyone working in and with organizations will, from time to time, experience frustrations and problems when trying to accomplish tasks that are a required part of their role. This is an unusual routine - a recurrent interaction pattern in which someone encounters a problem when trying to accomplish normal activities by following standard organizational procedures and then becomes enmeshed in wasteful and even harmful subroutines while trying to resolve the initial problem. They are unusual because they are not intended or beneficial, and because they are generally pervasive but individually infrequent. They are routines because they become systematic as well as embedded in ordinary functions. Using a wide range of case studies and interdisciplinary research, this book provides researchers and practitioners with a new vocabulary for identifying, understanding, and dealing with this pervasive organizational phenomenon, in order to improve worker and customer satisfaction as well as organizational performance.
Author: Nathan A. Bowling
Publisher: Cambridge University Press
ISBN: 1108132669
Category : Business & Economics
Languages : en
Pages : 599
Get Book Here
Book Description
Workplace aggression is a serious problem for workers and their employers. As such, an improved scientific understanding of workplace aggression has important implications. This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics: the measurement, predictors and consequences of workplace aggression; the social context of workplace aggression; and the prevention of workplace aggression. Of note, the book encompasses the various labels used by researchers to refer to workplace aggression, such as 'abusive supervision', 'bullying', 'incivility' and 'interpersonal conflict'. This approach differs from those of previous books on the topic in that it does not focus on a particular type of workplace aggression, but covers an intentionally broad conceptualization of workplace aggression - specifically, it considers aggression from both the aggressors' and the targets' perspectives and includes behaviors enacted by several types of perpetrators, including supervisors, coworkers and customers.
Author: Paul E. Spector
Publisher: Wiley Global Education
ISBN: 1119637570
Category : Psychology
Languages : en
Pages : 431
Get Book Here
Book Description
Distinct from any other text of its kind, Industrial and Organizational Psychology: Research and Practice, 7th Edition provides a thorough and clear overview of the field, without overwhelming today's I/O Psychology student. Newly updated for its seventh edition, author Paul Spector provides readers with (1) cutting edge content and includes new and emerging topics, such as occupational health and safety, and (2) a global perspective of the field.
Author: Craig Scott
Publisher: John Wiley & Sons
ISBN: 1118955609
Category : Social Science
Languages : en
Pages : 2714
Get Book Here
Book Description
The International Encyclopedia of Organizational Communication offers a comprehensive collection of entries contributed by international experts on the origin, evolution, and current state of knowledge of all facets of contemporary organizational communication. Represents the definitive international reference resource on a topic of increasing relevance, in a new series of sub-disciplinary international encyclopedias Examines organization communication across a range of contexts, including NGOs, global corporations, community cooperatives, profit and non-profit organizations, formal and informal collectives, virtual work, and more Features topics ranging from leader-follower communication, negotiation and bargaining and organizational culture to the appropriation of communication technologies, emergence of inter-organizational networks, and hidden forms of work and organization Offers an unprecedented level of authority and diverse perspectives, with contributions from leading international experts in their associated fields Part of The Wiley Blackwell-ICA International Encyclopedias of Communication series, published in conjunction with the International Communication Association. Online version available at Wiley Online Library Awarded 2017 Best Edited Book award by the Organizational Communication Division, National Communication Association
Author: Robert A Giacalone
Publisher: Routledge
ISBN: 1317469070
Category : Business & Economics
Languages : en
Pages : 361
Get Book Here
Book Description
This handbook covers the widest possible range of organizational misbehaviors (age, race, and gender discrimination, abuse, bullying, aggression, violence, fraud and corruption), all with an eye toward the effects on individual and organizational health and well-being. It is the first-ever single-source resource on this important topic.
Author: Mark Braverman
Publisher: Routledge
ISBN: 1136438157
Category : Business & Economics
Languages : en
Pages : 271
Get Book Here
Book Description
Learn guidelines for diagnosis, treatment, prevention, and intervention! As violence and abusiveness become increasingly prevalent in our schools and workplaces, our sense of safety suffers a heavy toll. Aggression in Organizations: Violence, Abuse, and Harassment at Work and in Schools presents a wide range of research, perspectives, and approaches to violence and abuse at work and in school. Respected authorities discuss practical strategies that foster a sense of safety, dignity, growth, creativity, and social support in every organization. Topics include: the quantitative and qualitative methods that document the long-term effects of trauma and the effectiveness of interventions the role of perceptions in gauging workplace hostility a personality test to identify an aggressive personality the role of organizational frustration in forming aggressive behaviors the effects of a teacher’s emotional abuse of a student two forms of workplace abuse, “bullying” and “mobbing” and many more! Aggression in Organizations discusses in depth the effects of physical violence, sexual and emotional abuse, and bullying in various situations and institutions. Case studies illustrate examples that bring the latest empirical and applied research into clear focus. Insights are revealed into what can be done to prevent a future filled with violence as well as guidelines for treating people affected by aggressive acts. Each chapter is well-referenced and many include helpful diagrams and tables to enhance clarity. Aggression in Organizations presents and explains: an overview of workplace and school violence protection a ten year clinical case study of an incident of workplace violence factors influencing women’s perceptions of a sexually hostile workplace the emotionally abusive workplace identifying the aggressive personality organizational frustration and aggressive behaviors creating respectful, productive workplaces emotional abuse in the classroom adult-student sexual harassment a qualitative analysis of students and parents’ immediate reactions to the shootings at Columbine High School a school-wide bullying prevention program for elementary students Aggression in Organizations is essential reading for psychologists, educators, organizational consultants, human resource professionals, school counselors, and social workers.
Author: Lynn M. Shore
Publisher: Routledge
ISBN: 1136493271
Category : Business & Economics
Languages : en
Pages : 632
Get Book Here
Book Description
"Employee-organization relationship" is an overarching term that describes the relationship between the employee and the organization. It encompasses psychological contracts, perceived organizational support, and the employment relationship. Remarkable progress has been made in the last 30 years in the study of EOR. This volume, by a stellar list of international contributors, offers perspectives on EOR that will be of interest to scholars, practitioners and graduate students in IO psychology, business and human resource management.
Author: Steve M. Jex
Publisher: John Wiley & Sons
ISBN: 0470196475
Category : Psychology
Languages : en
Pages : 643
Get Book Here
Book Description
Thorough and up-to-date coverage of both the science and practice of organizational psychology This Second Edition reflects the latest developments and research in the field using a scientist-practitioner model that expertly integrates multicultural and international issues as it addresses the most current knowledge and topics in the practice of organizational psychology. Beginning with a foundation of research methodology, this text examines the behavior of individuals in organizational settings and shows readers how psychological models can be used to improve employee morale, productivity, and quality of service. Written in an accessible style that brings the material to life, author Steve Jex and new coauthor Thomas Britt use their experiences as consultants and educators to bring new features to the Second Edition, including: Updated chapters, particularly those on job attitudes, teams, and leadership New "People Behind the Research" and "Illuminating Examples" boxes New coverage of workplace stress, teams, and multicultural socialization More material on personal difference, personality, and considerations of diversity Extended coverage of financial incentives and executive compensation Using descriptive cases to illustrate workplace issues, Organizational Psychology, Second Edition thoroughly addresses the major motivational theories in organizational psychology and the mechanisms that organizations use to influence employees' behavior.
Author: Ronald J. Burke
Publisher: Routledge
ISBN: 135176232X
Category : Business & Economics
Languages : en
Pages : 761
Get Book Here
Book Description
This international collection examines violence and abuse in and around organisations. The collection documents the causes, specifically from the perspective of human relations and of the workplace conditions. It also highlights the specific risks associated with high-risk professions or working environments. The first section considers types of violence and abuse, their relative frequencies, potential individual and workplace antecedents, costs to individuals, family’s organisations and societies, the fact both are increasing in frequency with new types (e.g., terrorism) appearing, and why addressing these has become increasingly important for individuals and organisations. The second section considers violence in interpersonal relationships such as bullying, incivility, bias and harassment, and toxic leadership. The third section examines unsafe workplaces, accidents, injuries, and deaths. The fourth section considers exploitive work conditions and arrangements such as precarious employment, the exploitation of immigrants, and human slavery. The final section offers suggestions on ways to address violence and abuse in and around organisations. These include aggression preventative supervisor behaviours in health care, suicide prevention in the workplace, dealing with disgruntled employees and former employees, and workplace interventions that address stress reduction more broadly. As with other titles in the Psychological and Behavioural Aspects of Risk Series, this research-based collection is firmly grounded in the boundary between work and society and offers important insights into how social and cultural problems are manifest in the workplace and how poor and abusive workplace practice, in turn, spills out into wider life.
