A Handbook for Measuring the Costs and Quality of Access to Justice PDF Download
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Author: Martin Gramatikov
Publisher: Maklu
ISBN: 9046603121
Category : Law
Languages : en
Pages : 98
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Book Description
This handbook was developed by the Tilburg Institute for Interdisciplinary Studies of Civil Law and Conflict Resolution Systems (The Netherlands). It offers practical information on the use of a methodology for measuring the cost and quality of paths to justice, from the perspective of users. How do clients of justice systems like the way in which their needs and concerns are voiced? Do they feel they received sufficient information about the procedure? Do they think the outcome was fair and did it help to solve their problem? Do they think the procedure was a value for their money? How much time did they spend? This methodology provides answers to such questions so that citizens using the justice system can voice their needs and providers of justice services can improve their processes.
Author: Martin Gramatikov
Publisher: Maklu
ISBN: 9046603121
Category : Law
Languages : en
Pages : 98
Get Book Here
Book Description
This handbook was developed by the Tilburg Institute for Interdisciplinary Studies of Civil Law and Conflict Resolution Systems (The Netherlands). It offers practical information on the use of a methodology for measuring the cost and quality of paths to justice, from the perspective of users. How do clients of justice systems like the way in which their needs and concerns are voiced? Do they feel they received sufficient information about the procedure? Do they think the outcome was fair and did it help to solve their problem? Do they think the procedure was a value for their money? How much time did they spend? This methodology provides answers to such questions so that citizens using the justice system can voice their needs and providers of justice services can improve their processes.
Author:
Publisher:
ISBN:
Category : Court administration
Languages : en
Pages : 38
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Book Description
Author: John Roman
Publisher:
ISBN:
Category : Drug abuse
Languages : en
Pages : 75
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Book Description
Author: Ralph Andersen and Associates
Publisher:
ISBN:
Category : Court administration
Languages : en
Pages : 108
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Book Description
Author: Jack E. Triplett
Publisher: University of Chicago Press
ISBN: 0226812596
Category : Business & Economics
Languages : en
Pages : 556
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Book Description
Measuring costs of labor as a portion of total production costs has never before been treated so thoroughly or so thoughtfully. Moreover, contrary to most recent labor research, this book focuses on the demand side—the employer's point of view—and the behavior studied is employer behavior. An introductory essay by the editor provides a useful guide to current thought in the analysis of labor cost. Other papers give new insights into problems encountered in accounting for the nonwage elements of labor compensation, the effect of pensions and other benefits, and the wage-measurement questions raised by incomes policies. In addition, there is a wealth of valuable new data on labor costs in the United States. Labor economists, statisticians, econometric modelers, and advisers to government and industry will welcome this up-to-date and comprehensive treatment of the costs of production.
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 540
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Book Description
Author: United States. Congress. House. Committee on Ways and Means. Subcommittee on Select Revenue Measures
Publisher:
ISBN:
Category : Tax courts
Languages : en
Pages : 122
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Book Description
Author: Brian T. Yates
Publisher: Departme
ISBN:
Category : Business & Economics
Languages : en
Pages : 136
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Book Description
Author: Martin Gramatikov
Publisher:
ISBN:
Category :
Languages : en
Pages : 0
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Book Description
Legal problems and justice needs are similar in different jurisdictions and different locations. Processes for resolving them, as well as rules determining outcomes vary widely, however. Measuring the price (costs) and quality of such 'paths to justice' from the perspective of the user is likely to enhance users' choice, enable comparison and learning, to increase transparency, and to create incentives for improving access to justice. This paper discusses the contours of a methodology for this purpose and of some concrete tools for measuring costs, procedural quality, and outcome quality. Conceptualization of a path to justice, criteria and items included in the measurement framework, as well as different data collection methods, are presented. Experiences from two pilot studies give insight in the challenges that lie ahead, and in the potential uses of the (developing) measurement methodology.
Author:
Publisher:
ISBN:
Category : Law reports, digests, etc
Languages : en
Pages : 1318
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Book Description
