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Author: John Saee
Publisher: Routledge
ISBN: 1134170769
Category : Business & Economics
Languages : en
Pages : 330
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Book Description
This book examines cross-cultural managerial competence across all managerial functions. Focusing particularly on the hospitality and tourism industry, editor Saee examines the cross-cultural implications of planning: workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing. Incorporating well-structured discussion, this book demonstrates an excellent balance of theory and practical application, and takes an innovative angle on the analysis of the host countries managers, undergoing culture shock. This volume will be useful to students across many disciplines including cross-cultural studies, international business and tourism.
Author: John Saee
Publisher: Routledge
ISBN: 1134170769
Category : Business & Economics
Languages : en
Pages : 330
Get Book Here
Book Description
This book examines cross-cultural managerial competence across all managerial functions. Focusing particularly on the hospitality and tourism industry, editor Saee examines the cross-cultural implications of planning: workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing. Incorporating well-structured discussion, this book demonstrates an excellent balance of theory and practical application, and takes an innovative angle on the analysis of the host countries managers, undergoing culture shock. This volume will be useful to students across many disciplines including cross-cultural studies, international business and tourism.
Author: Harald Pechlaner
Publisher: Routledge
ISBN: 1317162900
Category : Business & Economics
Languages : en
Pages : 183
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Book Description
Dr Pechlaner and Dr Innerhofer, the editors of Competence-Based Innovation in Hospitality and Tourism, argue that the industry operates within highly challenging and competitive environments. Changing environmental and market conditions continually force hotel businesses and service providers to offer their customers new and modified products and services, in order to remain competitive; those which respect value perceptions of markets and sustainable stakeholder reactions. This then raises the question of how innovations within this industry must be developed in order to achieve competitive differentiation. The book demonstrates that the development and analysis of successful innovation strategies should integrate the resource-based view and its advancements, the competence-based view, as well as the dynamic capabilities approach and the relational view. Resource-based strategic management approaches view the firm as a bundle of resources and competences. They point to the importance of firm-specific resources and competences in explaining variations in competitive positions and performance differentiation between companies. The challenge of hospitality and tourism is to develop resources and competences that drive innovations. This book will serve to advance the status quo of tourism research literature by combining innovation theories with network theories and tourism and destination development, by illustrating the development of cooperative competences and innovations in tourism and by showing, in a tailored way, how the challenge of the development of resources and competences that drive innovations in tourism can be managed.
Author: Abol Jalilvand
Publisher: Routledge
ISBN: 1136644911
Category : Business & Economics
Languages : en
Pages : 495
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Book Description
The asymmetry of responsibilities between management and corporate governance both for day-to-day operations and the board’s monthly or quarterly review and evaluation remains an unresolved challenge. Expertise in the area of risk management is a fundamental requirement for effective corporate governance, if not by all, certainly by some board members. This means that along with board committees such as "compensation", "audit", "strategy" and several others, "risk management" committees must be established to monitor the likelihood of certain events that may cause the collapse of the firm. Risk Management and Corporate Governance allows academics and practitioners to assess the state of international research in risk management and corporate governance. The chapters overlay the areas of risk management and corporate governance on both financial and operating decisions of a firm while treating legal and political environments as externalities to decisions undertaken.
Author: Bill Lee
Publisher: Routledge
ISBN: 1136848037
Category : Business & Economics
Languages : en
Pages : 525
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Book Description
Challenges and Controversies in Management Research explores the history and cultural context, current issues and controversies and potential development of research in the field of management. The collection of essays is written by scholars of international standing, and the chapters address the development of management research in one or another continent, the need for global collaboration, the current state of management research and the development of the business school setting in which that research takes place. Factors affecting management research are explored in detail, giving consideration to the relationship between teaching, ethical conduct, publication, quality audits, collegiality and research. Contributions in the book also explore the development and usefulness of theories in management research and consider the relevance of management research and its applicability for management practice, policy-makers and the voluntary sector. A final section of contributions explores the future challenges for management research including the realization of reflexivity, the enduring gender bias of the management field, the future of theory, the patterns of development of new areas of management research and the need to manage large databases.
Author: Erdogan Koc
Publisher: Routledge
ISBN: 1000172066
Category : Business & Economics
Languages : en
Pages : 361
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Book Description
Cross-Cultural Aspects of Tourism and Hospitality is the first textbook to offer students, lecturers, researchers and practitioners a comprehensive guide to the influence of culture on service providers as well as on customers, affecting both the supply and the demand sides of the industry – organisational behaviour, and human resource management, and marketing and consumer behaviour. Given the need for delivering superior customer value, understanding different cultures from both demand and supply sides of tourism and hospitality and the impact of culture on these international industries is an essential part of all students’ and practitioners’ learning and development. This book takes a research-based approach critically reviewing seminal cultural theories and evaluating how these influence employee and customer behaviour in service encounters, marketing, and management processes and activities. Individual chapters cover a diverse range of cultural aspects including intercultural competence and intercultural sensitivity, uncertainty and risk avoidance, context in communication, power distance, indulgence and restraint, time orientation, gender, assertiveness, individualism and collectivism, performance orientation, and humane orientation. This book integrates international case studies throughout to show the application of theory, includes self-test questions, activities, further reading, and a set of PowerPoint slides to accompany each chapter. This will be essential reading for all students, lecturers, researchers and practitioners and future managers in the fields of Tourism and Hospitality.
Author: Binglin Yang
Publisher: Routledge
ISBN: 113664024X
Category : Business & Economics
Languages : en
Pages : 223
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Book Description
Regulatory Governance and Risk Management will be the first book addressing the diffusion of risk-based governance in the coal mining industry from a health and safety standpoint. More specifically, it aims to understand a puzzling phenomenon. Since the 1990s, the approach of risk-based governance has been widely adopted in almost all developed countries in Europe and commonwealth countries. It, however, has diffused much more slowly in the U.S. Using a diffusion approach and comparisons between Australia and the U.S., this book examines mechanisms that both drive and prevent the diffusion of risk-based governance in the coal mining industry. This book has two major selling points. First, this is a timely work given the Upper Big Branch coal mine explosion occurred in April, 2010. After this disaster, many asked why an enhanced level of enforcement after 2006 has not prevented catastrophic accidents from occurring and why risk-based governance, which helps other countries achieve better safety performance, has been largely ignored in the U.S. This book answers these questions and makes recommendations on how to remove barriers in moving toward risk-based governance. Second, this book is readable because it embeds theories into storytelling and gives particular emphasis on the influence of key strategic individuals.
Author: Bill Roche
Publisher: Routledge
ISBN: 1135055548
Category : Business & Economics
Languages : en
Pages : 251
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Book Description
How has the recession affected the conduct of human resource management? How have HR departments and managers fared? Have leading firms taken measures to sustain and revive their businesses through innovative HR measures? How have union representation and influence been affected? Is the recession reshaping work and employment practices? These are among the questions answered in Recession at Work, the first systematic study in Europe to deal with the effects of the economic crisis on people at work. Drawing on survey data for Ireland provided by nearly 500 managers responsible for human resources, on focus groups of HR managers and trade union officials, and on detailed case studies of six major firms, the book provides an unrivalled picture of the effects of the current recession on how people are managed and how they are represented by trade unions. Examining the effects of the Irish recession on work and employment in the context of international experience and commentary, this book provides detailed information and analysis on the ways in which firms have sought to handle the challenges that have arisen since the severe reverse in Ireland’s economic fortunes in 2008.
Author: Karin Sanders
Publisher: Routledge
ISBN: 1317918290
Category : Business & Economics
Languages : en
Pages : 174
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Book Description
Since the beginning of the century, there have been calls for the integration of traditional individualistic (micro) and management (macro) paradigms in Human Resource Management studies. In order to understand this so-called ’black box,’ the HR field needs research which is more sensitive to institutional and cultural contexts, focusing on formal and informal relationships between employees, supervisors and HR managers and the means by which these organizational participants enable and motivate one another. This book presents advanced quantitative and mixed research methods that can be used to analyze integrated macro and micro paradigms within the field of Human Resource Management. Multi actor, social network and longitudinal research practices, among others, are explored. Readers will gain insight into the advantages and disadvantages of different research methods in order to evaluate which type is most suitable to their research. This book is suitable for both advanced researchers and graduate students.
Author: Saskia Faulk
Publisher: Routledge
ISBN: 1135218773
Category : Business & Economics
Languages : en
Pages : 354
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Book Description
Complete with an impressive collection of complex background and research on HIV/AIDS and a foreword by Dr. Peter Piot, former Executive Director of UNAIDS, this volume collects and critically analyzes a wide range of international case studies, detailing why and how businesses take action on HIV/AIDS and providing a wealth of information on the impact of the pandemic.
Author: Joseph Berechman
Publisher: Routledge
ISBN: 1135214085
Category : Business & Economics
Languages : en
Pages : 427
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Book Description
This book constructs a comprehensive and methodical economic, planning and decision-making framework for the evaluation of proposed transportation infrastructure investment projects, based on well-established theoretical principles.
