Management of Owner-operator Fleets

Management of Owner-operator Fleets PDF Author: David H. Maister
Publisher: Free Press
ISBN:
Category : Transportation
Languages : en
Pages : 264

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Book Description
Use of owner operators by motor carriers in place of company trucks and drivers.

Management of Owner-operator Fleets

Management of Owner-operator Fleets PDF Author: David H. Maister
Publisher: Free Press
ISBN:
Category : Transportation
Languages : en
Pages : 264

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Book Description
Use of owner operators by motor carriers in place of company trucks and drivers.

The Long Haul: A Trucker's Tales of Life on the Road

The Long Haul: A Trucker's Tales of Life on the Road PDF Author: Finn Murphy
Publisher: W. W. Norton & Company
ISBN: 0393608727
Category : Transportation
Languages : en
Pages : 167

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Book Description
“There’s nothing semi about Finn Murphy’s trucking tales of The Long Haul.”—Sloane Crosley, Vanity Fair More than thirty years ago, Finn Murphy dropped out of college to become a long-haul trucker. Since then he’s covered more than a million miles as a mover, packing, loading, hauling people’s belongings all over America. In The Long Haul, Murphy recounts with wit, candor, and charm the America he has seen change over the decades and the poignant, funny, and often haunting stories of the people he encounters on the job.

Managing The Professional Service Firm

Managing The Professional Service Firm PDF Author: David H. Maister
Publisher: Simon and Schuster
ISBN: 1471109658
Category : Business & Economics
Languages : en
Pages : 479

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Book Description
Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalised, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognising that 'every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people and financial success for its owners.'

The Automatic Customer

The Automatic Customer PDF Author: John Warrillow
Publisher: Penguin
ISBN: 159184746X
Category : Business & Economics
Languages : en
Pages : 226

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Book Description
The lifeblood of your business is repeat customers. But customers can be fickle, markets shift, and competitors are ruthless. So how do you ensure a steady flow of repeat business? The secret—no matter what industry you’re in—is finding and keeping automatic customers. These days virtually anything you need can be purchased through a subscription, with more convenience than ever before. Far beyond Spotify, Netflix, and New York Times subscriptions, you can sign up for weekly or monthly supplies of everything from groceries (AmazonFresh) to cosmetics (Birchbox) to razor blades (Dollar Shave Club). According to John Warrillow, this emerging subscription economy offers huge opportunities to companies that know how to turn customers into subscribers. Automatic customers are the key to increasing cash flow, igniting growth, and boosting the value of your company. Consider Whatsapp, the internet-based messaging service that was purchased by Facebook for $19 billion. While other services bombarded users with invasive ads in order to fund a free messaging platform, Whatsapp offered a refreshingly private tool on a subscription platform, charging just $1 per year. Their business model enabled the kind of service that customers wanted and ensured automatic customers for years to come. As Warrillow shows, subscriptions aren’t limited to technology or media businesses. Companies in nearly any industry, from start-ups to the Fortune 500, from home contractors to florists, can build subscriptions into their business. Warrillow provides the essential blueprint for winning automatic customers with one of the nine subscription business models, including: • The Membership Website Model: Companies like The Wood Whisperer Guild, ContractorSelling, and DanceStudioOwner offer access to highly specialized, high quality information, recognizing that people will pay for good content. This model can work for any business with a tightly defined niche market and insider information. • The Simplifier Model: Companies like Mosquito Squad (pest control) and Hassle Free Homes (home maintenance) take a recurring task off your to-do list. Any business serving busy consumers can adopt this model not only to create a recurring revenue stream, but also to take advantage of the opportunity to cross-sell or bundle their services. • The Surprise Box Model: Companies like BarkBox (dog treats) and Standard Cocoa (craft chocolate) send their subscribers curated packages of goodies each month. If you can handle the logistics of shipping, giving customers joy in something new can translate to sales on your larger e-commerce site. This book also shows you how to master the psychology of selling subscriptions and how to reduce churn and provides a road map for the essential statistics you need to measure the health of your subscription business. Whether you want to transform your entire business into a recurring revenue engine or just pick up an extra 5 percent of sales growth, The Automatic Customer will be your secret weapon.

The Big Rig

The Big Rig PDF Author: Steve Viscelli
Publisher: Univ of California Press
ISBN: 0520278127
Category : Business & Economics
Languages : en
Pages : 284

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Book Description
Long-haul trucks have been described as sweatshops on wheels. The typical long-haul trucker works the equivalent of two full-time jobs, often for little more than minimum wage. But it wasn’t always this way. Trucking used to be one of the best working-class jobs in the United States. The Big Rig explains how this massive degradation in the quality of work has occurred, and how companies achieve a compliant and dedicated workforce despite it. Drawing on more than 100 in-depth interviews and years of extensive observation, including six months training and working as a long-haul trucker, Viscelli explains in detail how labor is recruited, trained, and used in the industry. He then shows how inexperienced workers are convinced to lease a truck and to work as independent contractors. He explains how deregulation and collective action by employers transformed trucking’s labor markets--once dominated by the largest and most powerful union in US history--into an important example of the costs of contemporary labor markets for workers and the general public.

The Handbook of Maintenance Management

The Handbook of Maintenance Management PDF Author: Joel Levitt
Publisher: Industrial Press Inc.
ISBN: 9780831130756
Category : Business & Economics
Languages : en
Pages : 490

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Book Description
The field of maintenance is hard to approach because the language is strange. This book introduces the fundamentals of maintenance and will allow the outsider to understand the jargon. The book offers a complete survey of the field, a review of maintenance management, a manual for cost reduction, a primer for the stock room, and a training regime for new supervisors, managers and planners.

Trucking Country

Trucking Country PDF Author: Shane Hamilton
Publisher: Princeton University Press
ISBN: 1400828791
Category : History
Languages : en
Pages : 323

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Book Description
Trucking Country is a social history of long-haul trucking that explores the contentious politics of free-market capitalism in post-World War II America. Shane Hamilton paints an eye-opening portrait of the rural highways of the American heartland, and in doing so explains why working-class populist voters are drawn to conservative politicians who seemingly don't represent their financial interests. Hamilton challenges the popular notion of "red state" conservatism as a devil's bargain between culturally conservative rural workers and economically conservative demagogues in the Republican Party. The roots of rural conservatism, Hamilton demonstrates, took hold long before the culture wars and free-market fanaticism of the 1990s. As Hamilton shows, truckers helped build an economic order that brought low-priced consumer goods to a greater number of Americans. They piloted the big rigs that linked America's factory farms and agribusiness food processors to suburban supermarkets across the country. Trucking Country is the gripping account of truckers whose support of post-New Deal free enterprise was so virulent that it sparked violent highway blockades in the 1970s. It's the story of "bandit" drivers who inspired country songwriters and Hollywood filmmakers to celebrate the "last American cowboy," and of ordinary blue-collar workers who helped make possible the deregulatory policies of Jimmy Carter and Ronald Reagan and set the stage for Wal-Mart to become America's most powerful corporation in today's low-price, low-wage economy. Some images inside the book are unavailable due to digital copyright restrictions.

A Motor Carrier's Guide to Improving Highway Safety

A Motor Carrier's Guide to Improving Highway Safety PDF Author:
Publisher:
ISBN:
Category : Highway transport workers
Languages : en
Pages : 210

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Book Description


Transportation Journal

Transportation Journal PDF Author:
Publisher:
ISBN:
Category : Business logistics
Languages : en
Pages : 258

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Book Description


Management of Nuclear Power Plant Projects

Management of Nuclear Power Plant Projects PDF Author: IAEA
Publisher: International Atomic Energy Agency
ISBN: 9201055226
Category : Technology & Engineering
Languages : en
Pages : 221

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Book Description
Member States intending to introduce a nuclear power programme will need to pass through several phases during the implementation. Experience shows that careful planning of the objectives, roles, responsibilities, interfaces and tasks to be carried out in different phases of a nuclear project is important for success. This publication presents a harmonized approach that may be used to structure the owner/operator management system and establish and manage nuclear projects and their development activities irrespective of the adopted approach. It has been developed from shared management practices and consolidated experiences provided by nuclear project management specialists through a series of workshops and working groups organized by the IAEA. The resultant publication presents a useful framework for the management of nuclear projects from initiation to closeout and captures international best practices.