Knowledge Management, Organisational Learning and Sustainability in Tourism

Knowledge Management, Organisational Learning and Sustainability in Tourism PDF Author: Aurora Martíınez-Martínez
Publisher: Taylor & Francis
ISBN: 1003813860
Category : Business & Economics
Languages : en
Pages : 267

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Book Description
This book explores the link between environmental knowledge management and the sustainability challenges being faced by organisations, individuals and society. Comprising both theoretical and empirical chapters, the volume describes how knowledge management and organisational learning can help achieve a sustainable tourism sector. Environmental knowledge has become one of the most important resources for organisations in the current competitive environment. Organisations need to turn their knowledge into agile structures to respond to the challenges resulting from current and future environmental challenges, and from increased competitiveness and social changes. It is therefore important for business decision-making processes to be based on environmental knowledge instead of relying on unconfirmed, often biased information. In this vein, reliable knowledge structures and a framework become an imperative for sustainable development. Development of these innovations shall be addressed through systematic mechanisms such as integration of sustainability and environmental issues, attention to technological innovation, improved absorptive capacity, targeting social challenges as well as investment in human resource development. The book will be of great value to students and researchers of social sciences with a focus on tourism, human geography, marketing, knowledge management and environmental studies. The chapters in this book were originally published as a special issue of Journal of Sustainable Tourism.

Knowledge Management, Organisational Learning and Sustainability in Tourism

Knowledge Management, Organisational Learning and Sustainability in Tourism PDF Author: Aurora Martíınez-Martínez
Publisher: Taylor & Francis
ISBN: 1003813860
Category : Business & Economics
Languages : en
Pages : 267

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Book Description
This book explores the link between environmental knowledge management and the sustainability challenges being faced by organisations, individuals and society. Comprising both theoretical and empirical chapters, the volume describes how knowledge management and organisational learning can help achieve a sustainable tourism sector. Environmental knowledge has become one of the most important resources for organisations in the current competitive environment. Organisations need to turn their knowledge into agile structures to respond to the challenges resulting from current and future environmental challenges, and from increased competitiveness and social changes. It is therefore important for business decision-making processes to be based on environmental knowledge instead of relying on unconfirmed, often biased information. In this vein, reliable knowledge structures and a framework become an imperative for sustainable development. Development of these innovations shall be addressed through systematic mechanisms such as integration of sustainability and environmental issues, attention to technological innovation, improved absorptive capacity, targeting social challenges as well as investment in human resource development. The book will be of great value to students and researchers of social sciences with a focus on tourism, human geography, marketing, knowledge management and environmental studies. The chapters in this book were originally published as a special issue of Journal of Sustainable Tourism.

Knowledge Management in Hospitality and Tourism

Knowledge Management in Hospitality and Tourism PDF Author: Sungsoo Pyo
Publisher: CRC Press
ISBN: 9780789021472
Category : Computers
Languages : en
Pages : 156

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Book Description
When knowledge is properly managed, it's in the hands of those who need it BEFORE they need it. This greatly improves the speed of business operations by eliminating time-consuming information searching! This book will show you how to make any hospitality or tourism related business more efficient and competitive by using knowledge management concepts and techniques. It provides an essential introduction to the concept of knowledge management plus fascinating case studies, strategic advice, and structural recommendations for its implementation. You'll learn to use knowledge management to avoid the duplication of research, reducing the cost of product research and development and increasing the effectiveness of your overall operation. Helpful charts and figures make the information easy to access and understand. From the editors: “Although tourism and hospitality, with their geographically dispersed units, can profit from enhanced knowledge management, only a small number of firms have implemented knowledge management techniques. A recent study shows that although managers in many hotels consider knowledge management and information transfer to be 'relevant concepts,' they report being confronted with too many—and unclear—knowledge management strategies, activities, and implementation techniques. As a result, they are not sufficiently familiar with knowledge management and reject implementing it. This book will increase understanding of these concepts and help to speed the implementation of knowledge management in the hospitality and tourism industries.” This book will show you how to make any hospitality or tourism related business more competitive by using knowledge management concepts and techniques. It provides an essential introduction to the concept of knowledge management, with fascinating case studies as well strategic advice and structural recommendations for its implementation. In addition, you'll find: analyses of various aspects of knowledge management in hotels an examination of an Internet-based knowledge management system and its sources, repositories, taxonomy, services, applications, and user interfaces the advent of the “knowledge café” and what it means to the travel and tourism industries the knowledge supply chain matrix, which combines strategic and operative aspects of knowledge management—with a practical example drawn from the airline industry new developments in software applications for cross-border destination management, with an example drawn from the new “AlpNet” project that demonstrates the importance of cooperation and of member-specific requirements insightful thoughts about mental models as they relate to tourism—what they are and how understanding them can lead to lower degrees of mistrust and more efficient operation of tourism-based businesses essential information about database marketing, data mining, and knowledge discovery, with introductions to decision tree classifiers, regression analysis, induction programming logic, and probabilistic rules

17th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning

17th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning PDF Author: Anthony Wensley
Publisher: Academic Conferences International limited
ISBN: 1912764733
Category : Business & Economics
Languages : en
Pages : 446

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Book Description
These proceedings represent the work of contributors to the 17th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning (ICICKM 2020), hosted by ACI and the University of Toronto, Canada on 15-16 October 2020. The Conference Chairs are Dr. Anthony Wensley, from the University of Toronto and Dr. Max Evans, from McGill University. The Programme Chair is Dr. Ilja Frissen from McGill University.

ECKM 2020 21st European Conference on Knowledge Management

ECKM 2020 21st European Conference on Knowledge Management PDF Author: Professor Alexeis Garcia-Perez
Publisher: Academic Conferences International Limited
ISBN: 1912764822
Category : Business & Economics
Languages : en
Pages : 1058

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Book Description


Knowledge Management and Industry Revolution 4.0

Knowledge Management and Industry Revolution 4.0 PDF Author: Rajendra Kumar
Publisher: John Wiley & Sons
ISBN: 139424262X
Category : Computers
Languages : en
Pages : 370

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Book Description
Get up to speed with how the latest knowledge management and industry 4.0 technologyhelp make enterprises secure, controlled, and optimized for a better future. This book focuses on how the practices of Industrial Revolution 4.0 and knowledge management interact to create value. In recent years, value chain relationships and related activities have utilized new technologies so that existing conceptual frameworks require a roadmap for innovation strategies and effective implementation. The chapters in this book include case studies contributed by researchers and industry practitioners that showcase the impact of practices and challenges presented by technological changes, upgrading of old systems, and internal and external factors. Knowledge Management and Industrial Revolution 4.0 describes how knowledge management impacts the automation of the industry in secure, controlled, and optimized ways. For instance, the use of the latest technologies and sensors can lead to significant time and cost savings, and operators can utilize their machines and equipment from remote locations. The Industrial Revolution 4.0 incorporates the latest technologies for automation and, in many cases, the result is similar to working from home, even in manufacturing. The use of deep learning should offer many quality control benefits. Furthermore, blockchain technology can help the industry with automation in secure and transparent ways. Apart from industry automation, other departments like human resources can also use effective knowledge management for better outcomes. The use of HR knowledge management allows employees to find and access the information they require without the assistance of the HR department. The book focuses on every aspect of the industry to help all the stakeholders of an organization. The benefits include a reduction in time required for accessing information, easier training, decreased operational expenses, improved stakeholders’ satisfaction, faster problem-solving, increased pace of innovation, simpler employee review and progress reports. Audience The book will have a wide audience within academia, education, businesses, and industrial organizations, especially those who are undergoing industry 4.0 changes to optimize for a better future.

Crisis Management in the Tourism Industry

Crisis Management in the Tourism Industry PDF Author: Peter Hosie
Publisher: Routledge
ISBN: 1351947389
Category : Science
Languages : en
Pages : 268

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Book Description
An important challenge facing tourism is the anticipation of the threat of crises precipitated by natural and people-made catastrophes, and being adequately prepared for them. Despite an increase in research on this issue there is still a considerable lack of clarity on the impacts of crises on the tourism industry. Illustrated by a range of international case studies, this book provides a systematic and conceptual approach to questions such as how tourism businesses prepare for and react to crisis, which measures are taken and what impact they have, and which strategies can be employed to overcome them. By discussing, analyzing and synthesizing the literature on crisis management, the authors question how business can become more proactive in preparing and dealing with crises in the tourism industry.

Organizational learning in tourism and hospitality crisis management

Organizational learning in tourism and hospitality crisis management PDF Author: Zahed Ghaderi
Publisher: Walter de Gruyter GmbH & Co KG
ISBN: 3110679124
Category : Business & Economics
Languages : en
Pages : 256

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Book Description
Tourism and hospitality organizations have always been exposed to disruptions, stresses, and crises, making the management of these adversities a necessary skill. The prolonged and complex turbulence that the industry is often facing from epidemics and pandemics, climate change and extreme environmental phenomena, or political instability and economic crashes, raise questions: Do these organizations learn from the crises they experience? If so, how do they learn, and what do they do with this learning? Organizational Learning in Tourism and Hospitality Crisis Management brings together an array of expert academic analyses of the latest thinking and practice on these questions. Drawing on studies conducted around the world including Greece, Iran, Japan, Malaysia, Mexico, Spain, Turkey, UK, and USA, the contributors apply a wide range of organizational learning and knowledge management theoretical perspectives and concepts to offer new insights into crisis-induced learning in a tourism and hospitality context. The book will be an excellent resource for scholars and students as well as managers of tourism and hospitality organizations, tourism policymakers, and government officials who are involved in tourism destination management.

Hospitality, Travel, and Tourism: Concepts, Methodologies, Tools, and Applications

Hospitality, Travel, and Tourism: Concepts, Methodologies, Tools, and Applications PDF Author: Management Association, Information Resources
Publisher: IGI Global
ISBN: 1466665440
Category : Business & Economics
Languages : en
Pages : 1655

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Book Description
Over generations, human society has woven a rich tapestry of culture, art, architecture, and history, personified in artifacts, monuments, and landmarks arrayed across the globe. Individual communities are looking to exploit these local treasures for the benefit of the travelers who come to see them. Hospitality, Travel, and Tourism: Concepts, Methodologies, Tools, and Applications considers the effect of cultural heritage and destinations of interest on the global economy from the viewpoints of both visitor and host. This broadly-focused, multi-volume reference will provide unique insights for travelers, business leaders, sightseers, cultural preservationists, and others interested in the unique variety of human ingenuity and innovation around the world.

Knowledge Management in Tourism

Knowledge Management in Tourism PDF Author: Eduardo Fayos-Sola
Publisher: Emerald Group Publishing
ISBN: 1780529805
Category : Business & Economics
Languages : en
Pages : 453

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Book Description
Knowledge Management in Tourism: Policy and Governance Applications is an indispensable instrument for everyone interested in the theory and practice of the quest for effectiveness, efficiency, and equity of tourism activities in helping build the future of mankind.

Knowledge Networks and Tourism

Knowledge Networks and Tourism PDF Author: Michelle McLeod
Publisher: Routledge
ISBN: 1135036012
Category : Business & Economics
Languages : en
Pages : 230

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Book Description
The receipt of knowledge is a key ingredient by which the tourism sector can adjust and adapt to its dynamic environment. However although its importance has long been recognised the fragmentation within the sector, largely as a result of it being comprised of small and medium sized businesses, makes understanding knowledge management challenging. This book applies knowledge management and social network theories to the business of tourism to shed light on successful operations of tourism knowledge networks. It contributes specifically to understanding a network perspective of the tourism sector, the information needs of tourism businesses, social network dynamics of tourism business operation, knowledge flows within the tourism sector and the transformation of the tourism sector through knowledge networks. Social Network Analysis is applied to fully explore the growth and maintenance of tourism knowledge networks and the relationships between tourism sector stakeholders in relation to their knowledge requirements. Knowledge Networks and Tourism will be valuable reading for all those interested in successful operations of tourism knowledge networks.