Know Your Customer

Know Your Customer PDF Author: Robert B. Woodruff
Publisher: Wiley
ISBN: 9781557865533
Category : Business & Economics
Languages : en
Pages : 362

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Book Description
Intended for business students and managers who want to become more customer-oriented, this book focuses on helping managers develop information skills for understanding customers' perceptions of value and satisfaction.

Know Your Customer

Know Your Customer PDF Author: Robert B. Woodruff
Publisher: Wiley
ISBN: 9781557865533
Category : Business & Economics
Languages : en
Pages : 362

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Book Description
Intended for business students and managers who want to become more customer-oriented, this book focuses on helping managers develop information skills for understanding customers' perceptions of value and satisfaction.

Anti Money Laundering

Anti Money Laundering PDF Author: Iibf
Publisher:
ISBN: 9780230331969
Category :
Languages : en
Pages :

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Book Description
Money-laundering has acquired a global character that not only threatens security, but also compromises the stability, transparency and efficiency of financial systems. Money-laundering techniques are becoming more sophisticated and complex with each pass

Anti-Money Laundering & Know Your Customer : Know Your Banking Iii

Anti-Money Laundering & Know Your Customer : Know Your Banking Iii PDF Author: Iibf
Publisher: Macmillan
ISBN: 9781403930897
Category :
Languages : en
Pages : 186

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Book Description
Money-laundering has acquired a global character that not only threatens security, but also compromises the stability, transparency, and efficiency of financial systems. Money-laundering techniques are becoming more sophisticated and complex with each pas

Anti-Money Laundering Transaction Monitoring

Anti-Money Laundering Transaction Monitoring PDF Author: Bob Walsh
Publisher: CreateSpace
ISBN: 9781518672866
Category :
Languages : en
Pages : 202

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Book Description
This Handbook is a must for all AML compliance professionals!Like other AML texts written by Bob Walsh, this is a practical, quick-reference guide with specific information geared for AML professionals. This book addresses transaction monitoring as compiled by Bob Walsh from his decades of experience working with some of the largest banks in the world, FBI Special Agents, the Federal Reserve Bank, and leading AML/KYC consulting agencies.This text focuses heavily on transaction monitoring since that is the area of AML compliance where most regulated companies encounter the greatest exposures, complexities and challenges. The following subjects are covered:* Currency transaction reporting (CTR) processing;* Structuring of transactions;* Foreign Corrupt Practices Act requirements;* Office of Foreign Assets Control (OFAC) requirements;* Correspondent relationships;* Wire transactions;* "Red-flag" suspicious transactions;* Transaction monitoring practices;* Due-diligence research; and,* SARs processing.

Integrity in Mobile Phone Financial Services

Integrity in Mobile Phone Financial Services PDF Author: Pierre-Laurent Chatain
Publisher: World Bank Publications
ISBN: 0821375571
Category : Political Science
Languages : en
Pages : 98

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Book Description
Governments are challenged to make an innovation-friendly climate while simultaneously ensuring that business development remain sustainable. Criminal use of the technology terrorist financing and money laundering challenges long-run business viability via risk of massive investment flight and public distrust of new players entering the market. Sustainable business models are those that base regulation on a careful risk-based analysis. This study identifies the perceived risks and compares them with the actual level of risk for each category of mobile phone financial services. The comparison reveals that the perceptions do not weigh up to the reality. Based on fieldwork in seven locations where the technology has taken off, this paper finds that providers apply measures that are consistent with international standards to combat money laundering and terrorist financing. It identifies the sometimes non-traditional means the industry uses that both mitigate the risks and are in line with good business practices. Acknowledging that mobile phone financial services are no riskier than other channels, governments are called to treat them as an opportunity to expand access to finance.

Italy

Italy PDF Author: International Monetary Fund. European Dept.
Publisher: International Monetary Fund
ISBN: 1616358661
Category : Business & Economics
Languages : en
Pages : 67

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Book Description
This 2013 Article IV Consultation highlights Italy’s assesses measures undertaken to revive economic growth. Italy is vulnerable to a renewal of euro area tension and risks from domestic policy slippages, stalling of structural reforms, and banking distress that could undermine confidence. The government has taken steps to liberalize services, open the energy sector, and improve the labor market, but more is needed to boost productivity and raise Italy’s low employment rate. The IMF report shows that banks have improved their capital positions, but continue to suffer from weak asset quality and profitability.

What the Customer Wants You to Know

What the Customer Wants You to Know PDF Author: Ram Charan
Publisher: Penguin
ISBN: 1101216336
Category : Business & Economics
Languages : en
Pages : 200

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Book Description
From the bestselling author of What the CEO Wants You to Know? How to rethink sales from the outside in We have to face the truth: the process of selling is broken. Customers have more choices and are under intense pressure. Yet few companies are facing this reality. When they don't, a lingering malaise sets in. More than ever these days, the sales process tends to be a war about price-a frustrating, unpleasant war that takes all the fun out of selling. But there's a better way to think about sales, says bestselling author Ram Charan, who is famous for clarifying and simplifying difficult business problems. What the customer wants you to know is how his or her business works, so you can help make it work better. It sounds simple, but there's a catch: you won't be able to do that with your traditional sales approach. Instead of starting with your product or service, start with your customer's problems. Focus on becoming your customer's trusted partner, someone he can turn to for creative, cost-effective solutions that are based on your deep knowledge of his values, goals, problems, and customers. This book defines a new approach to selling which Charan calls value creation selling-that while radical is nonetheless practical. VCS has been battle-tested in companies in a variety of industries, such as Unifi, Mead-Westvaco, and Thomson Financial. It will enable you to: • Gain a deeper knowledge of your customer's problems • Understand how your customer's company really makes decisions • Help your customer improve margins and drive revenue growth • Connect sales with other key functions such as finance and manufacturing • Come up with new customized offerings • Make price much less of an issue VCS gets you out of the hell of commoditization and low prices. It differentiates you from the competition, paving the way to better pricing, better margins, and higher revenue growth, built on win-win relationships that deepen over time. Someday, every company will listen more closely to the customer, and every manager will realize that sales is everyone?s business, not just the sales department?s. In the meantime, this eye-opening book will show you how to get started.

Anti-Money Laundering in a Nutshell

Anti-Money Laundering in a Nutshell PDF Author: Kevin Sullivan
Publisher: Apress
ISBN: 1430261617
Category : Business & Economics
Languages : en
Pages : 190

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Book Description
Anti–Money Laundering in a Nutshellis a concise, accessible, and practical guide to compliance with anti–money laundering law for financial professionals, corporate investigators, business managers, and all personnel of financial institutions who are required, under penalty of hefty fines, to get anti–money laundering training. Money laundering is endemic. As much as 5 percent of global GDP ($3.6 trillion) is laundered by criminals each year. It’s no wonder that every financial institution in the United States—including banks, credit card companies, insurers, securities brokerages, private funds, and money service businesses—must comply with complex examination, training, and reporting requirements mandated by a welter of federal anti–money laundering (AML) laws. Ignorance of crime is no excuse before the law. Financial institutions and businesses that unknowingly serve as conduits for money laundering are no less liable to prosecution and fines than those that condone or abet it. In Anti–Money Laundering in a Nutshell: Awareness and Compliance for Financial Personnel and Business Managers, Kevin Sullivan draws on a distinguished career as an AML agent and consultant to teach personnel in financial institutions what money laundering is, who does it, how they do it, how to prevent it, how to detect it, and how to report it in compliance with federal law. He traces the dynamic interplay among employees, regulatory examiners, compliance officers, fraud and forensic accountants and technologists, criminal investigators, and prosecutors in following up on reports, catching launderers, and protecting the integrity and reputations of financial institutions and businesses. In particular, corporate investigators will gain rich insights winnowed from the author's experiences as a New York State and federal investigator.

Anti-Money Laundering

Anti-Money Laundering PDF Author: Rose Chapman
Publisher: Kogan Page Publishers
ISBN: 0749481900
Category : Business & Economics
Languages : en
Pages : 233

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Book Description
It is estimated that between 2 and 5 per cent of global GDP (over $3 trillion) is laundered by criminals around the world every year. Once thought to be a problem which only affected banks and the financial services sector, high profile cases, such as the recent leak of the Panama Papers in 2016, have thrust the issue into the public arena, and governments around the world are being forced to put robust systems and controls in place. Anti-Money Laundering offers a cost-effective self-development tool for the busy compliance professional eager to progress their career and in need of an accessible, practical and jargon-free introduction to anti-money laundering (AML). Anti-Money Laundering offers a practical guide to navigate the maze of requirements needed to counter money laundering in an organization. This book separates the different elements of AML practice, featuring a range of case studies and scenarios highlighting issues and best practices around the world. The text demonstrates that it is by foresight and methodology that AML can be mitigated, and provides clarity on complex points to better enable readers to gain the expertise they need to achieve success in practice.

Know Yourself, Know Your Customer

Know Yourself, Know Your Customer PDF Author: John Butler
Publisher:
ISBN: 9781860762390
Category : Selling
Languages : en
Pages : 274

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Book Description