Author: Alan Calder
Publisher: IT Governance Ltd
ISBN: 190535603X
Category : Business & Economics
Languages : en
Pages : 168
Book Description
A practical, relevant manual to IT governance This book is essential if you're serious about making you IT governance practices add value. It reviews the strengths and weaknesses of the leading frameworks - including COSO, CoBIT, ITIL, ISO15000, ISO17799, AS8015 and GAISP - in the context of competitiveness, corporate governance demands and regulatory requirements. Aimed squarely at IT governance practitioners (including board members, owners, directors, partners, senior executives, IT managers, governance practioners, professional advisers, project managers, process owners, and intelligent people in public and private sector organisations everywhere) - IT Governance Today is a comprehensive snapshot of IT governance in the corporate world today. An integrated IT governance model IT governance is a board-led management framework - not a software 'solution' or a single, proprietary framework - for making IT an integrated, value-adding part of the business. IT Governance Today: A Practitione'rs Handbook proposes an integrated IT governance model that pulls together the key components of these frameworks into a single integrated model that overcomes the limitations of each, and creates a comprehensive tool that is truly capable of generating long-term business value. An overview of modern IT governance The book contains a substantial chapter on the role of the Chief Information Office (CIO), and an optimum management structure (including Chief Knowledge Office (CKO), Chief Technology Officer (CTO) and Chief Information Security Officer (CISO), etc.) for the IT department that brings together all the key roles and responsibilities. Additional topics covered by this book include: IT Balanced Scorecard the Baldridge criteria capability maturity models (including CMMI and OPM3) the Zachman Framework for enterprise architecture project governance (including portfolio management, OPM3 and agile project management methodologies) operational risk and risk management frameworks such as Basel2 and the Treadway Commission's ERM financial concepts in the IT environment such as ROI and TCO IT performance optimisation IT audit Read this eBook today to get a grip on the concepts of IT governance.
IT Governance Today - A Practitioner's Handbook
Author: Alan Calder
Publisher: IT Governance Ltd
ISBN: 190535603X
Category : Business & Economics
Languages : en
Pages : 168
Book Description
A practical, relevant manual to IT governance This book is essential if you're serious about making you IT governance practices add value. It reviews the strengths and weaknesses of the leading frameworks - including COSO, CoBIT, ITIL, ISO15000, ISO17799, AS8015 and GAISP - in the context of competitiveness, corporate governance demands and regulatory requirements. Aimed squarely at IT governance practitioners (including board members, owners, directors, partners, senior executives, IT managers, governance practioners, professional advisers, project managers, process owners, and intelligent people in public and private sector organisations everywhere) - IT Governance Today is a comprehensive snapshot of IT governance in the corporate world today. An integrated IT governance model IT governance is a board-led management framework - not a software 'solution' or a single, proprietary framework - for making IT an integrated, value-adding part of the business. IT Governance Today: A Practitione'rs Handbook proposes an integrated IT governance model that pulls together the key components of these frameworks into a single integrated model that overcomes the limitations of each, and creates a comprehensive tool that is truly capable of generating long-term business value. An overview of modern IT governance The book contains a substantial chapter on the role of the Chief Information Office (CIO), and an optimum management structure (including Chief Knowledge Office (CKO), Chief Technology Officer (CTO) and Chief Information Security Officer (CISO), etc.) for the IT department that brings together all the key roles and responsibilities. Additional topics covered by this book include: IT Balanced Scorecard the Baldridge criteria capability maturity models (including CMMI and OPM3) the Zachman Framework for enterprise architecture project governance (including portfolio management, OPM3 and agile project management methodologies) operational risk and risk management frameworks such as Basel2 and the Treadway Commission's ERM financial concepts in the IT environment such as ROI and TCO IT performance optimisation IT audit Read this eBook today to get a grip on the concepts of IT governance.
Publisher: IT Governance Ltd
ISBN: 190535603X
Category : Business & Economics
Languages : en
Pages : 168
Book Description
A practical, relevant manual to IT governance This book is essential if you're serious about making you IT governance practices add value. It reviews the strengths and weaknesses of the leading frameworks - including COSO, CoBIT, ITIL, ISO15000, ISO17799, AS8015 and GAISP - in the context of competitiveness, corporate governance demands and regulatory requirements. Aimed squarely at IT governance practitioners (including board members, owners, directors, partners, senior executives, IT managers, governance practioners, professional advisers, project managers, process owners, and intelligent people in public and private sector organisations everywhere) - IT Governance Today is a comprehensive snapshot of IT governance in the corporate world today. An integrated IT governance model IT governance is a board-led management framework - not a software 'solution' or a single, proprietary framework - for making IT an integrated, value-adding part of the business. IT Governance Today: A Practitione'rs Handbook proposes an integrated IT governance model that pulls together the key components of these frameworks into a single integrated model that overcomes the limitations of each, and creates a comprehensive tool that is truly capable of generating long-term business value. An overview of modern IT governance The book contains a substantial chapter on the role of the Chief Information Office (CIO), and an optimum management structure (including Chief Knowledge Office (CKO), Chief Technology Officer (CTO) and Chief Information Security Officer (CISO), etc.) for the IT department that brings together all the key roles and responsibilities. Additional topics covered by this book include: IT Balanced Scorecard the Baldridge criteria capability maturity models (including CMMI and OPM3) the Zachman Framework for enterprise architecture project governance (including portfolio management, OPM3 and agile project management methodologies) operational risk and risk management frameworks such as Basel2 and the Treadway Commission's ERM financial concepts in the IT environment such as ROI and TCO IT performance optimisation IT audit Read this eBook today to get a grip on the concepts of IT governance.
IT Governance
Author: Alan Calder
Publisher: IT Governance Ltd
ISBN: 1905356919
Category : Business & Economics
Languages : en
Pages : 206
Book Description
This new book sets out for managers, executives and IT professionals the practical steps necessary to meet today's corporate and IT governance requirements. It provides practical guidance on how board executives and IT professionals can navigate, integrate and deploy to best corporate and commercial advantage the most widely used frameworks and standards.
Publisher: IT Governance Ltd
ISBN: 1905356919
Category : Business & Economics
Languages : en
Pages : 206
Book Description
This new book sets out for managers, executives and IT professionals the practical steps necessary to meet today's corporate and IT governance requirements. It provides practical guidance on how board executives and IT professionals can navigate, integrate and deploy to best corporate and commercial advantage the most widely used frameworks and standards.
The Practitioner's Guide to Product Management
Author: General Assembly
Publisher: Grand Central Publishing
ISBN: 1455548553
Category : Business & Economics
Languages : en
Pages : 230
Book Description
This firsthand road map will tell you what it takes to create a product that meets a customer's needs -- and avoid the pitfalls of product failure. Did you cut through traffic on your Segway today? Cool off with a delicious can of New Coke? Relax at home while listening to some music on your Zune? Despite years of research, countless products like these see high-profile launches, only to end up failing to connect with an audience. The Practitioner's Guide to Product Management will help you create a lasting product and take you through the field of product management with candid stories and a litany of real-world experiences.
Publisher: Grand Central Publishing
ISBN: 1455548553
Category : Business & Economics
Languages : en
Pages : 230
Book Description
This firsthand road map will tell you what it takes to create a product that meets a customer's needs -- and avoid the pitfalls of product failure. Did you cut through traffic on your Segway today? Cool off with a delicious can of New Coke? Relax at home while listening to some music on your Zune? Despite years of research, countless products like these see high-profile launches, only to end up failing to connect with an audience. The Practitioner's Guide to Product Management will help you create a lasting product and take you through the field of product management with candid stories and a litany of real-world experiences.
The Practitioner's Handbook of Project Performance
Author: Mark Phillips
Publisher: Routledge
ISBN: 1351974882
Category : Business & Economics
Languages : en
Pages : 386
Book Description
Practitioners operate in a necessary reality. We work in a space where project performance is above theory or methodology. In the best environments, delivery and an affirmative culture are what matter most. In the worst, it is politics and survival. In any environment we are challenged to adopt best practices and adapt our style to the environment in which the project is occurring. This is a book about those best practices and practitioner experiences. It is a must have reference and guide book for project managers, general managers, business leaders and project management researchers. This book is the result of the hard work and dedication of more than 35 authors from more than 15 countries across four continents. It brings a diversity of experience, professional and personal. It includes practitioners, leading academics, renowned theorists and many who straddle those roles. The chapters cover experiences in software, large scale infrastructure projects, finance and health care, to name a few. The chapters themselves take many forms. Check out the table of contents to get a deeper sense of the topics included. All provide real-world guidance on delivering high performing projects and show you how to build, lead and manage high performing teams. The Practitioners Handbook of Project Performance is complete in itself. It can also be an enticing start to an ongoing dialogue with the authors and a pleasurable path to get deeper into the subject of project performance. Find your favorite place to begin learning from these chapters, to begin taking notes and taking away nuggets to use in your everyday. But don’t stop there. Contact information and further resources for this diverse team of experts authors are found throughout. The Practitioners Handbook is a modern guide to the leading edge of project performance management and a path to the future of project delivery.
Publisher: Routledge
ISBN: 1351974882
Category : Business & Economics
Languages : en
Pages : 386
Book Description
Practitioners operate in a necessary reality. We work in a space where project performance is above theory or methodology. In the best environments, delivery and an affirmative culture are what matter most. In the worst, it is politics and survival. In any environment we are challenged to adopt best practices and adapt our style to the environment in which the project is occurring. This is a book about those best practices and practitioner experiences. It is a must have reference and guide book for project managers, general managers, business leaders and project management researchers. This book is the result of the hard work and dedication of more than 35 authors from more than 15 countries across four continents. It brings a diversity of experience, professional and personal. It includes practitioners, leading academics, renowned theorists and many who straddle those roles. The chapters cover experiences in software, large scale infrastructure projects, finance and health care, to name a few. The chapters themselves take many forms. Check out the table of contents to get a deeper sense of the topics included. All provide real-world guidance on delivering high performing projects and show you how to build, lead and manage high performing teams. The Practitioners Handbook of Project Performance is complete in itself. It can also be an enticing start to an ongoing dialogue with the authors and a pleasurable path to get deeper into the subject of project performance. Find your favorite place to begin learning from these chapters, to begin taking notes and taking away nuggets to use in your everyday. But don’t stop there. Contact information and further resources for this diverse team of experts authors are found throughout. The Practitioners Handbook is a modern guide to the leading edge of project performance management and a path to the future of project delivery.
Information Security Risk Management for ISO27001/ISO27002
Author: Alan Calder
Publisher: IT Governance Ltd
ISBN: 1849280444
Category : Business & Economics
Languages : en
Pages : 187
Book Description
Drawing on international best practice, including ISO/IEC 27005, NIST SP800-30 and BS7799-3, the book explains in practical detail how to carry out an information security risk assessment. It covers key topics, such as risk scales, threats and vulnerabilities, selection of controls, and roles and responsibilities, and includes advice on choosing risk assessment software.
Publisher: IT Governance Ltd
ISBN: 1849280444
Category : Business & Economics
Languages : en
Pages : 187
Book Description
Drawing on international best practice, including ISO/IEC 27005, NIST SP800-30 and BS7799-3, the book explains in practical detail how to carry out an information security risk assessment. It covers key topics, such as risk scales, threats and vulnerabilities, selection of controls, and roles and responsibilities, and includes advice on choosing risk assessment software.
The Practitioner's Guide to Governance as Leadership
Author: Cathy A. Trower
Publisher: John Wiley & Sons
ISBN: 1118109872
Category : Business & Economics
Languages : en
Pages : 274
Book Description
THE PRACTITIONER’S GUIDE TO GOVERNANCE AS LEADERSHIP The Practitioner’s Guide to Governance as Leadership offers a resource that shows how to achieve excellence and peak performance in the boardroom by putting into practice the groundbreaking model that was introduced in the book, Governance as Leadership. This proven model of effective governance explores how to attain proficiency in three governance modes or mindsets: fiduciary, strategic, and generative. Throughout the book, author Cathy Trower offers an understanding of the Governance as Leadership model through a wealth of illustrative examples of high-performing nonprofit boards. She explores the challenges of implementing governance as leadership and suggests ideas for getting started and overcoming barriers to progress. In addition, Trower provides practical guidance for optimizing the practices that will improve organizational performance including: flow (high skill and high purpose), discernment, deliberation, divergent thinking, insight, meaningfulness, consequence to the organization, and integrity. In short, the book is a combination of sophisticated thinking, instructive vignettes, illustrative documents, and practical recommendations. The book includes concrete strategies that can help improve critical thinking in the boardroom, a board’s overall performance as a team, as well as information for creating a strong governance culture and understanding what is required of an effective CEO and a chairperson. To determine a board’s fitness and help the members move forward, the book contains three types of assessments: board members evaluate each other; individual board member assessments; and an overall team assessment. This practitioner’s guide is written for nonprofit board members, chief executives, senior staff members, and anyone who wants to reflect on governance, discern how to govern better, and achieve higher performance in the process.
Publisher: John Wiley & Sons
ISBN: 1118109872
Category : Business & Economics
Languages : en
Pages : 274
Book Description
THE PRACTITIONER’S GUIDE TO GOVERNANCE AS LEADERSHIP The Practitioner’s Guide to Governance as Leadership offers a resource that shows how to achieve excellence and peak performance in the boardroom by putting into practice the groundbreaking model that was introduced in the book, Governance as Leadership. This proven model of effective governance explores how to attain proficiency in three governance modes or mindsets: fiduciary, strategic, and generative. Throughout the book, author Cathy Trower offers an understanding of the Governance as Leadership model through a wealth of illustrative examples of high-performing nonprofit boards. She explores the challenges of implementing governance as leadership and suggests ideas for getting started and overcoming barriers to progress. In addition, Trower provides practical guidance for optimizing the practices that will improve organizational performance including: flow (high skill and high purpose), discernment, deliberation, divergent thinking, insight, meaningfulness, consequence to the organization, and integrity. In short, the book is a combination of sophisticated thinking, instructive vignettes, illustrative documents, and practical recommendations. The book includes concrete strategies that can help improve critical thinking in the boardroom, a board’s overall performance as a team, as well as information for creating a strong governance culture and understanding what is required of an effective CEO and a chairperson. To determine a board’s fitness and help the members move forward, the book contains three types of assessments: board members evaluate each other; individual board member assessments; and an overall team assessment. This practitioner’s guide is written for nonprofit board members, chief executives, senior staff members, and anyone who wants to reflect on governance, discern how to govern better, and achieve higher performance in the process.
The Healthcare Practitioner's Handbook of Management
Author: Larry D. Grieshaber
Publisher: CRC Press
ISBN: 1040293948
Category : Business & Economics
Languages : en
Pages : 346
Book Description
The American system of healthcare is rapidly changing. Today, more and more of an emphasis is being placed on management skills-organizing, coordinating and managing the resources required for providing quality patient care. Medical practitioners are now expected to be efficient administrators as well as skilled clinicians. Although some may see this as a difficult hurdle, The Healthcare Practitioner's Handbook of Management shows that many healthcare providers are already well-prepared to perform management roles effectively. Through their education and clinical experience, most clinicians now have the problem-solving skills required for management - it's simply a matter of applying these skills to a different arena. In keeping with this idea, each chapter of The Healthcare Practitioner's Handbook of Management links a management topic to a clinical analogy and presents diagnostic and treatment approaches to the issue at hand. In addition, the book introduces the healthcare professional to the vocabulary and basic theories of management and shows how to transform clinical skills into managerial skills. In today's complex health care environment, these management skills are not just helpful, but essential.
Publisher: CRC Press
ISBN: 1040293948
Category : Business & Economics
Languages : en
Pages : 346
Book Description
The American system of healthcare is rapidly changing. Today, more and more of an emphasis is being placed on management skills-organizing, coordinating and managing the resources required for providing quality patient care. Medical practitioners are now expected to be efficient administrators as well as skilled clinicians. Although some may see this as a difficult hurdle, The Healthcare Practitioner's Handbook of Management shows that many healthcare providers are already well-prepared to perform management roles effectively. Through their education and clinical experience, most clinicians now have the problem-solving skills required for management - it's simply a matter of applying these skills to a different arena. In keeping with this idea, each chapter of The Healthcare Practitioner's Handbook of Management links a management topic to a clinical analogy and presents diagnostic and treatment approaches to the issue at hand. In addition, the book introduces the healthcare professional to the vocabulary and basic theories of management and shows how to transform clinical skills into managerial skills. In today's complex health care environment, these management skills are not just helpful, but essential.
A Practitioner Handbook on Evaluation
Author: Reinhard Stockmann
Publisher: Edward Elgar Publishing
ISBN: 1849808023
Category : Social Science
Languages : en
Pages : 393
Book Description
Aimed at readers with a limited knowledge in the field of evaluation techniques and who want to study further, this volume will serve all those who conduct evaluations themselves, as well as decision-makers who commission evaluations and those who are evaluated. All stakeholders of an evaluation should know about the characteristics and standards of a professional and competently implemented evaluation. The book offers a basic introduction to the foundations and the benefits of this type of investigation as well as a comparison of different evaluation approaches. It also deals with the practical organisation of evaluations and presents a general overview of possible evaluation designs. After a discussion of the social context of evaluations, the book provides an in-depth methodological framework for data measurement, data collection and data management. It concludes with a description of the reporting process. Being the first thorough and detailed manual of its kind, this Handbook will appeal to evaluation practitioners, policymakers who conduct evaluations in their daily work, students training in applied research and organisations which are implementing projects and programs that could be the subject of an evaluation.
Publisher: Edward Elgar Publishing
ISBN: 1849808023
Category : Social Science
Languages : en
Pages : 393
Book Description
Aimed at readers with a limited knowledge in the field of evaluation techniques and who want to study further, this volume will serve all those who conduct evaluations themselves, as well as decision-makers who commission evaluations and those who are evaluated. All stakeholders of an evaluation should know about the characteristics and standards of a professional and competently implemented evaluation. The book offers a basic introduction to the foundations and the benefits of this type of investigation as well as a comparison of different evaluation approaches. It also deals with the practical organisation of evaluations and presents a general overview of possible evaluation designs. After a discussion of the social context of evaluations, the book provides an in-depth methodological framework for data measurement, data collection and data management. It concludes with a description of the reporting process. Being the first thorough and detailed manual of its kind, this Handbook will appeal to evaluation practitioners, policymakers who conduct evaluations in their daily work, students training in applied research and organisations which are implementing projects and programs that could be the subject of an evaluation.
Help Desk Practitioner's Handbook
Author: Barbara Czegel
Publisher: John Wiley & Sons
ISBN: 1119177782
Category : Computers
Languages : en
Pages : 414
Book Description
Your complete guide to surviving and thriving as a Help Desk practitioner Help Desk Practitioner's Handbook The only book to address the unique concerns of the huge and growing number of Help Desk analysts, this is your complete guide to becoming a more effective communicator and problem-solver and deriving greater satisfaction from your job. Barbara Czegel, North America's most well-known expert on Help Desk support services and training, uses dozens of fascinating scenarios and real-world examples to illustrate the right (and wrong) ways to handle virtually every situation you can encounter. She arms you with an arsenal of proven tools of the trade, including: * Eleven effective listening habits that improve your ability to solve problems * Techniques for increasing the speed and accuracy of problem resolution * Early warning systems and layered strategies for problem control * Tools for reducing calls and eliminating problems before they occur * A simple, step-by-step process for doing cost justifications * Methods for turning Help Desk interactions into marketing opportunities Visit our Web site at www.wiley.com/compbooks/
Publisher: John Wiley & Sons
ISBN: 1119177782
Category : Computers
Languages : en
Pages : 414
Book Description
Your complete guide to surviving and thriving as a Help Desk practitioner Help Desk Practitioner's Handbook The only book to address the unique concerns of the huge and growing number of Help Desk analysts, this is your complete guide to becoming a more effective communicator and problem-solver and deriving greater satisfaction from your job. Barbara Czegel, North America's most well-known expert on Help Desk support services and training, uses dozens of fascinating scenarios and real-world examples to illustrate the right (and wrong) ways to handle virtually every situation you can encounter. She arms you with an arsenal of proven tools of the trade, including: * Eleven effective listening habits that improve your ability to solve problems * Techniques for increasing the speed and accuracy of problem resolution * Early warning systems and layered strategies for problem control * Tools for reducing calls and eliminating problems before they occur * A simple, step-by-step process for doing cost justifications * Methods for turning Help Desk interactions into marketing opportunities Visit our Web site at www.wiley.com/compbooks/
Executive's Guide to IT Governance
Author: Robert R. Moeller
Publisher: John Wiley & Sons
ISBN: 1118238931
Category : Business & Economics
Languages : en
Pages : 416
Book Description
Create strong IT governance processes In the current business climate where a tremendous amount of importance is being given to governance, risk, and compliance (GRC), the concept of IT governance is becoming an increasingly strong component. Executive's Guide to IT Governance explains IT governance, why it is important to general, financial, and IT managers, along with tips for creating a strong governance, risk, and compliance IT systems process. Written by Robert Moeller, an authority in auditing and IT governance Practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to your business Helps you identify current strengths and weaknesses of your enterprise IT governance processes Explores how to introduce effective IT governance principles with other enterprise GRC initiatives Other titles by Robert Moeller: IT Audit, Control, and Security and Brink's Modern Internal Auditing: A Common Body of Knowledge There is strong pressure on corporations to have a good understanding of their IT systems and the controls that need to be in place to avoid such things as fraud and security violations. Executive's Guide to IT Governance gives you the tools you need to improve systems processes through IT service management, COBIT, and ITIL.
Publisher: John Wiley & Sons
ISBN: 1118238931
Category : Business & Economics
Languages : en
Pages : 416
Book Description
Create strong IT governance processes In the current business climate where a tremendous amount of importance is being given to governance, risk, and compliance (GRC), the concept of IT governance is becoming an increasingly strong component. Executive's Guide to IT Governance explains IT governance, why it is important to general, financial, and IT managers, along with tips for creating a strong governance, risk, and compliance IT systems process. Written by Robert Moeller, an authority in auditing and IT governance Practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to your business Helps you identify current strengths and weaknesses of your enterprise IT governance processes Explores how to introduce effective IT governance principles with other enterprise GRC initiatives Other titles by Robert Moeller: IT Audit, Control, and Security and Brink's Modern Internal Auditing: A Common Body of Knowledge There is strong pressure on corporations to have a good understanding of their IT systems and the controls that need to be in place to avoid such things as fraud and security violations. Executive's Guide to IT Governance gives you the tools you need to improve systems processes through IT service management, COBIT, and ITIL.